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政大機構典藏 > 商學院 > 企業管理學系 > 期刊論文 > Item 140.119/64200

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Title:	‘Mind the gap’: An empirical study of the gap between intention and actual usage of corporate e-learning programmes in the financial industry
Authors:	Luor,Tainyi;胡昌亞;盧希鵬 Luor, Tainyi;Hu, Changya;Lu, His-Peng
Contributors:	企管系
Date:	2009-07
Issue Date:	2014-02-24 17:20:11 (UTC+8)
Abstract:	While numerous previous studies have focused on the use of some corporate e-learning programmes (CELP), little is known about the difference between users’ pre-installation reactions to CELP and user`s post-installation reactions to CELP. This study narrows the above gap with two investigations into a financial company`s CELP. In the pre-installation phase, we surveyed users` need for cognition, attitudes towards corporate e-learning and intentions for the use of corporate e-learning (INT) in relation to the CELP. Ten months after the installation, we conducted a second investigation to examine learning outcomes on the basis of users` perceptions of CELP utility, CELP satisfaction, affective reaction to CELP and the actual CELP usage (UGE). We examined the proposed model with multiple regression analyses and found a gap between INT and UGE. The second investigation identified potential factors that contributed to the differences in UGE between two groups of high-INT learners. Results indicated that time management and technical problems were the two critical factors that led to UGE differences. Findings of this study can illuminate relationships among learners` attitudes, usage and reaction towards the CELP.
Relation:	British Journal of Educational Technology, 40(4), 713-732
Data Type:	article
DOI 連結:	http://dx.doi.org/10.1111/j.1467-8535.2008.00853.x
DOI:	10.1111/j.1467-8535.2008.00853.x
Appears in Collections:	[企業管理學系] 期刊論文

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