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    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/63951


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    题名: To Evaluate Partners in Collaborative Planning, Forecasting, and Replenishment (CPFR) Using Goodwill Trust
    作者: 林我聰
    陳樂惠;Lin, Woo-Tsong;Chen Le-Hui
    贡献者: 資管系
    关键词: CPFR;Goodwill Trust;Reputation System;Referral Network
    日期: 2009-03
    上传时间: 2014-02-18 15:18:48 (UTC+8)
    摘要: Collaborative Planning, Forecasting, and Replenishment (CPFR) is not yet been widely adopted that was originally hoped for. To implement CPFR, the enterprises have to change the traditional transaction-based relationships with his suppliers into the collaborative relationships that they may exchange sensitive information and co-develop business plan. Goodwill trust, reliance upon the care, concern, honesty and benevolence shown by trading partners, plays an important role in CPFR. Thus, the enterprises have to identify an effective way to evaluate the goodwill trust about his traditional transaction-based suppliers. This study develops a method to evaluate goodwill trust for trading partners in CPFR. First, the indicators to measure goodwill trust were defined. Subsequently, the subjective ratings of indicators were collected from third parties who had collaborated with the suppliers using referral networks and reputation system. Finally, the testimonies were aggregated into goodwill reputations that were used to derive the score of goodwill trust. This method helps enterprise to evaluate goodwill trust about his traditional trading partners or suppliers using a quantitative method. Also, this method can be implemented by software agents that may automate the evaluation process of goodwill trust and accelerate the implementation of CPFR.
    關聯: 電子商務研究, 7(1), 5-26
    資料來源: http://www.airitilibrary.com/Publication/alDetailedMesh?DocID=17262364-200903-7-1-5-26-a
    数据类型: article
    显示于类别:[資訊管理學系] 期刊論文

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