| 摘要: | 在策略聯盟網絡盛行的時代，合作夥伴間同時存在的競爭與合作成為聯盟網絡的
主要特性之一，而學者認為"內部競爭"可視為組織疆界內重疊的活動，在策略聯盟網絡
中，如何管理組織間錯綜複雜的競合關係乃是最大的挑戰。在合作網絡中，內部競爭雖
有其黑暗面，但若能適當管理，也可能產生正面效果，因此強調網絡管理機制的重要性。
本研究在於探討網絡中其內部競爭對於合作績效的影響，以及網絡管理機制如何管理內
部競爭以便產生較佳的績效。本研究計劃原針對台灣及英國各一個醫療網絡進行比較研
究，初步對台灣醫療網絡分析後，認為有必要延伸以強化研究結論，因此共發展兩個子
研究，研究一為醫療網絡，比較台灣與英國，已完成台灣資料收集分析；研究二為銀行
網絡，已完成台灣三個銀行網絡資料分析。
Existing studies regard co-opetition as “competition and cooperation.” Less attention has
been paid to “competition in cooperation.” The debate of whether internal competition in
cooperative network has a positive or a negative impact on performance has not reached
a convergent conclusion. Internal competition, however, can be beneficial if it is
well-managed. The relationship between internal competition and performance may vary
with the management mechanisms in the cooperative networks. The purpose of this
research is to answer the questions: Should a cooperative network manage more or less
on the internal competition? How does the management mechanism moderate the
relationship between internal competition and actor’s performance? We conducted two
consecutive studies. The first study was done with a healthcare network, from which we
derived four findings in accordance with our findings. We found that the higher the
internal competition, the less the management mechanism, the resulting performance is
high, vice versa. The results of the first study, however, are contradictory to the existing
perception. Despite we explained this dissonance, we conducted the second study in three
inter-branch networks of a bank to further examine whether the nature of internal
competition lead to different result? Four findings were derived from the second study,
demonstrating that the higher the friendly internal competition, the less the management
mechanism, the resulting performance is high, vice versa. On the contrary, the higher the
vicious internal competition, the more the management mechanism, the resulting
performance is high, vice versa. By conducting two studies, we intend to unfold the
phenomenon of managing competition in cooperation, to provide our exploratory findings
and implications for future research and practice. |
