政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/60228

政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/60228

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题名:	中小企業資訊系統外包採用雲端運算服務之因素探討 Cloud computing service as an alternative for SME information systems outsourcing: assessing the key factors
作者:	陳祺堯 Chen, Chi Yau
贡献者:	管郁君 Huang, Eugenia Y. 陳祺堯 Chen, Chi Yau
关键词:	雲端運算中小企業資訊系統外包德菲法層級分析法 Cloud computing SME Information systems Outsourcing Delphi methods Analytic Hierarchy Process
日期:	2010
上传时间:	2013-09-04 17:01:30 (UTC+8)
摘要:	雲端運算(Cloud Computing)，是近年來在資訊科技與商業資訊應用領域中，佔有相當重要地位的研究與應用議題。眾多企業的執行長與資訊專家宣稱，雲端運算可降低基礎硬體設施與軟體維護的管理成本，為企業組織帶來新的契機與創造全新的商業模式。並非所有人都對雲端運算有正面的評價，部分專家學者指出，科技公司如Google、Microsoft與Amazon等大力推廣雲端運算，皆為了其利益和提高其現有硬體設備資產之利用度，過度高估雲端運算的價值以吸引企業客戶外包更多資訊系統與資訊應用。而無論雲端運算是否能成為下個世代的潮流，未來電腦發展趨勢，已有趨向集中分散各處的運算資源來完成需要高度運算能力服務之現象。　　本研究提出一分析模式，預期讓中小企業(Small and Medium-sized Enterprise ,SME)進行外包資訊系統決策，在採用傳統外包與雲端運算外包此二種模式中做抉擇時，能對可能影響決策之因素進行評比與重要性排序，讓雲端服務提供廠商了解使用者所重視的要點以改善現有的服務與加強其發展的方向。本研究亦蒐集雲端運算的相關文獻與各方評價，以及與雲端運算相關之技術和特性，彙整成為一多面向之因素模型。本研究使用德菲法(Delphi Method)與層級分析法(Analytic Hierarchy Process, AHP)，透過製發問卷來濾除模型中不重要之因素與分析因素之間相對的重要程度。本研究之最終研究結果顯示安全性(Security)與穩定性(Stability)兩大面向與相關因素，為中小企業在進行外包決策與選擇服務提供商之優先考量。
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描述:	碩士國立政治大學資訊管理研究所 98356013 99
資料來源:	http://thesis.lib.nccu.edu.tw/record/#G0983560131
数据类型:	thesis
显示于类别:	[資訊管理學系] 學位論文

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