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    题名: 組織人力精簡策略對員工工作滿足及組織承諾關係之研究
    A study on the relationship between employee satisfaction and organizational commitment on organizational streamlining of human resources policies
    作者: 柳夜沙
    Liu, Yeh Sha
    贡献者: 鄭宇庭
    柳夜沙
    Liu, Yeh Sha
    关键词: 組織人力精簡
    工作滿足
    組織承諾
    日期: 2012
    上传时间: 2013-02-01 16:50:54 (UTC+8)
    摘要: 以往銀行業相對於其他產業來說,是大家所認為的金飯碗。但由於金融海嘯後景氣衰退,企業支出居高不下,管理階層為了降低龐大的人事成本,實際作法就是透過裁員,或是壓縮勞動條件,例如:無薪休假與減薪。雖然組織人力精簡計畫經常被視為降低營運成本和增進組織績效的策略,然而,過去研究卻指出組織精簡方案的實施,常無法達到原先所預期的目標,而又對留任人員造成相當大的衝擊。尤其是當員工認知到企業在施行精簡的過程中有不公平或處理不當的現象發生時,員工的士氣和對上司的信任感會下降,並影響到其工作績效,最後使得企業的整體競爭力受到波及。故本研究以經歷過組織精簡的企業員工為對象,調查員工在整個組織精簡計畫上的認知,對其工作滿足和組織承諾所造成的影響。本研究採用問卷調查法,將回收之問卷資料進行統計分析,其研究假設驗證結果如下:
    1. 不同基本資料的員工在工作滿足和組織承諾上有顯著差異。
    2. 不同的組織人力精簡策略對員工工作滿足有負向影響。
    3. 不同的組織人力精簡策略對組織承諾有負向的影響。
    4. 員工工作滿足對組織承諾有正向的影響。
    5. 工作滿足在組織人力精簡與組織承諾之關係間具有中介效果。
    參考文獻: 一、中文文獻
    1.王俊諺(2008),「組織精簡後留任人員之工作不安全感、生涯不確定感、信任與組織承諾」,國防大學管理學院後勤管理研究所碩士論文。
    2.朱輝南(2004),「組織精簡、裁撤與異化的關係:以空軍飛機修護人員為例」,元智大學資訊社會學研究所碩士論文。
    3.江若嵐(2005),「國際觀光旅館員工組織公平、工作滿意度、組織承諾與組織公民行為關係之研究」,銘傳大學碩士論文。
    4.行政院主計處(2009)。台灣地區失業率調查報告。
    5.李芳齡(2001),人力資源最佳實務。台北:商周。
    6.吳容輝(2002),「高階領導者更迭下員工認知及領導型態與組織承諾、士氣關聯性之研究--以某地方政府為例」,國立中正大學企業管理研究所碩士論文。
    7.吳美連(2005),人力資源管理理論與實務。台北:智勝。
    8.林俊瑩、侯雅婷、謝亞恆、徐蕙瑩(2010),工作特質與學前教師工作投入的因果關聯:組織承諾的中介角色研究。教育與社會研究,20,105-143。
    9.范熾文(2007),教師組織承諾:概念、發展、類別及其啟示。學校行政,50,128-144。
    10.胡其安(1998),「組織政治氣候與員工工作態度關係之研究-以信任為干擾變項」,銘傳大學管理科學研究所碩士論文。
    11.孫本初、葉雅倩(1996),組織精簡對於留任員工組織行為影響之研究。人事月刊,2(23)。
    12.郭振生(2003),「內部行銷導向、組織承諾、工作滿意與學校效能關係之研究--以台南地區國民小學為例」,南華大學管理研究所碩士論文。
    13.黃英忠(1996),人力資源管理的理念與應用。中華民國人力發展月刊,34,36-45。
    14.黃麗華(1996),「大學職員工作滿足之研究--以某國立大學為例」,國立中山大學人力資源管理研究所碩士論文。
    15.黃志中(2004),「高雄市國民小學行政人員團隊學習、組織承諾與學校行政效能關係之研究」,國立高雄師範大學成人教育研究所碩士論文。
    16.黃素惠(2006),組織承諾談提升教師組織承諾之啟示。教育暨外國語文學報,3,1-21。
    17.陳光榮(2003),「精省後中部辦公室就地安置之公務人員的心理知覺、工作滿足與組織承諾之研究」,國立中正大學勞工研究所碩士論文。
    18.鄧顯華(2003),「內部行銷、組織承諾與服務品質關係之探討」,國立中山大學企管研究所碩士論文。
    19.蔡進雄(2005),超越轉型領導:國民中小學校長新轉型領導影響教師組織承諾之研究。國民教育研究集刊,13,37-63。
    20.劉芳君(2003),「組織人力精簡對留任員工之態度和行為及組織績效關係」,中山大學人力資源管理研究所碩士論文。

    二、英文文獻
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    2.Argyle, M. (1987). The psychology of happiness. London, England : Methuen.
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    4.Blum,M.L.& J.C. Naylor(1968). Industrial psychology:It,s theoretical and social foundations, New York:Harper & Row,Inc.
    5.Brockner, J. (1988). The effects of work layoffs on survivors: research, theory and practices. Research in Organizational Behavior, 10, 213-255.
    6.Budros(1999).A conceptual framework of analyzing why organizations downsize. Organization Sciency, Providence, 10(1), 69-82.
    7.Byars, L.L., & Rue, L.W. (2000). Human resource management (6thed.). New York: McGraw Hill.
    8.Cameron (1994). Combinatorics: Topics, Techniques, Algorithms, Cambridge University Press, Cambridge.
    9.Carnevale, A. (1983). Human Capital: A High Yield Corporate Investment, Washington DC, American Society for Training and Development.
    10.Casey, E. G., & Philip, M. W. (2008). The relationship between organizational commitment, perceived relatedness, and intentions to continue in Canadian track and field officials. Journal of Sport Behavior, 31(1), 44-63.
    11.Cohen, A. D. (2003). The learner`s side of foreign language learning: Where do styles, strategies, and tasks meet? IRAL Journal, 41(4), 279-292.
    12.Cranny, C. J., Smith, P. C., & Stone, E. F. (1992). Job Satisfaction. New York: Lexington Books.
    13.Greenhalgh, G. and Kerr, R.(1995). Manufacturing Management Principles and Concepts, London, Chapman and Hall.
    14.Fournet, G. P., M. K. Jr. Distefano & M. W. Pryer (1966), Job Satisfaction Issues and Problem, Personnel Psychology, 19, 165-183.
    15.Freeman, S. J., & Cameron, K. S.(1993). Organizational downsizing:
    A convergence and reorientation framework. Organization Science, 4(1), 10-29.
    16.Ghiselli, R. F., Lopa J. M. L. & Bai B. (2001). Job Satisfaction, Life Satisfaction, and Turnover Intention, Cornell Hotel and Restaurant Administration Quarterly, 42(2), 28-37.
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    23.Jaramillo, F., Mulki, J. P., & Marshall, G. W. (2005). A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research. Journal of Business Research, 58, 705-714.
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    Prentice-Hall Inc., 581.
    25.Locke, E. A. (1976). The mature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology. Chicago, IL: Rand-MeNally.
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    42.Weiss, D. J et al. (1967). Manual for the Minnesota Satisfaction Questionnaire, University of Minnesota, Minneapolis.
    描述: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    99932182
    101
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    数据类型: thesis
    显示于类别:[經營管理碩士學程EMBA] 學位論文

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