政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/52911
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113648/144635 (79%)
Visitors : 51574052      Online Users : 912
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/52911


    Title: 由歸因與權力觀點探討不同對偶關係下的工作情緒議題-總計畫
    Other Titles: Exploring Emotions at Work under Different Dyadic Relationships: the Perspectives of Attribution and Power
    Authors: 蔡維奇;熊欣華;胡昌亞;黃櫻美;陳建丞;吳宗祐
    Contributors: 國立政治大學企業管理學系
    行政院國家科學委員會
    Keywords: 管理科學;工作情緒
    emotion in organizations;interpersonal interaction;attribution theory;relationship;and power
    Date: 2011
    Issue Date: 2012-05-18 13:32:06 (UTC+8)
    Abstract: 組織中的員工不論是面對工作任務的挑戰，或是在與人互動過程中，往往 會產生各種情緒經驗，因此情緒可視為組織生活的一部份。本整合計畫將探討 在消費服務、求職、工作三大場域中，工作情緒之相關議題；同時，並致力於 瞭解工作情緒中六大子議題（情緒狀態、情感特質、情緒智力、情緒勞動、情 緒表達與團隊情緒規範），在各工作場域中扮演的角色。此外，早期社會心理 學者提出歸因理論可應用於情緒研究中，因此本整合計畫之各子計畫，研究目 的一即試圖從歸因理論的角度，探討各場域的員工（面試官、服務人員、主管 等）在人際互動過程中，面對互動的另一方，其內在認知之心理歷程如何影響 自身行為與反應；而另一個主要的研究目的則是，進一步探討互動雙方（面試 官-應徵者、服務人員-顧客、主管-部屬）在不同關係取向與相對權力的情況下， 人際雙方彼此情緒相互影響之歷程。 藉此整合計畫，除了可充實工作情緒研究的深度，亦可透過與組織行為、 人力資源管理等相關議題的連結，擴大工作情緒研究的範疇。同時，本整合計 畫也預期能讓參與的學者與研究生，對彼此的研究專長有更多的交流互動，開 啟研究學者間之對話平台，以期研究結果，促進學術界和實務界對於情緒議題 有更深的瞭解和更有效的應用。
    People in the workplace often experience different types of emotions when facing the challenges at work or interacting with others. Therefore, emotion can be an important part in the organizational life. The present integrated project examines emotion issues in the contexts of service workplace, employment, and work areas. These components of work emotions include state affect, trait affect, emotional intelligence, emotion labor, affective displays, and group emotional norms. The main purpose of this three-year integrated project is to deeply understand the roles of work emotions in various work contexts. In addition, social psychologists have proposed that the attribution theory is applicable to the emotion research. As a result, one purpose of the integrated project focuses on the interaction processes between actors and recipients, exploring an appraisal of causes for external evens or actors’characteristics (e.g., customer behaviors, subordinate affect, etc.), and how the cognitive psychological process of recipients (first-line service employee, interviewer, and supervisor) influence recipient’sresponses from the attribution theory perspective. In addition, the second purpose of the integrated project focuses on investigating how the two parties in different relationships and power holders influence each other during their interaction processes. To sum up, we expect that the three-year integrated project can make the following contributions: (1) combine the OB and HR research areas; (2) extend the research scope of work emotion; (3) encourage more interactions between scholars and students through regular discussions and meetings; (4) promote the applications of findings of emotion research; and (5) enhance the exposure of Taiwan emotion research group to the international research community.
    Relation: 應用研究
    學術補助
    研究期間:10008~ 10107
    研究經費:439仟元
    Data Type: report
    Appears in Collections:[Department of Business Administation] NSC Projects

    Files in This Item:

    File SizeFormat
    index.html0KbHTML21084View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback