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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/51248


    Title: 替換零件及耗材之實務商務行銷計畫和需求預估模式
    Practical business approaches with a simple forecasting model for aftermarket replacement parts
    Authors: 丘梓謙
    Timothy Yau Tsz Him
    Contributors: 何小台
    Ho, Chester
    丘梓謙
    Timothy Yau Tsz Him
    Keywords: 替換零件及耗材
    Aftermarket Replacement Parts
    Date: 2010
    Issue Date: 2011-10-05 14:34:37 (UTC+8)
    Abstract: The main aim of this thesis is to develop a framework that allows an equipment manufacturer to forecast the demand of its aftermarket user-replaceable parts and prepare the challenges it may face from third party manufacturers. Some business practices ensuring the performance against third party part manufacturers are suggested in this thesis as a reference for a manufacturer to retain its customer and optimize its performance in aftermarket.

    The first part of this thesis focuses on the framework of a forecasting model for an equipment manufacturer which needs to provide aftermarket consumers to end users through the service or sales channels of the manufacturer. The forecasting model is carried out using the data from annual sales quantity of one model of equipments(known as install base) during the product life cycle. Each year during the product life cycle would have a different Rate of Replacement. The forecasting model aggregates the data from the install base and the rate of replacement to come up with an annual demand of the aftermarket replacement parts needed for the equipment.

    The second part of this thesis focuses on some practical business practices for the manufacture to ensure its performance in aftermarket. The designs of the products, logistics arrangement and selection of channels are also curial to its performance.
    Reference: i. References
    [1] National Center for Remanufacturing and Resource Recovery, “Remanufactured Toner & Inkjet Cartridge Business Climate Sample Survey Report”, Rochester Institute of Technology, pp. 17, 2004.
    [2] Capgemini Consulting, Institute of Technology Management, University of St. Gallen. 2010. The Aftermarket in the Automotive Industry, pp. 13-14, 2010.
    [3] Wikipedia, “Aftermarket (merchandise)”, March 2011, http://en.wikipedia.org/wiki/Aftermarket_(merchandise)
    [4] Wikipedia, “Install Base”, March 2011, http://en.wikipedia.org/wiki/Installed_base
    [5] Capgemini Consulting, Institute of Technology Management, University of St. Gallen. 2010. The Aftermarket in the Automotive Industry, pp. 7, 2010.
    [6] Tricia Judge, “Finding on Remanufactured Cartrdige” in Imaging Spectrum Magazine, Int’l ITC, 2004
    [7] “The 2004 Projection Lamp Supply Chain Report”, Insight Media, LLC, pp 35, 2004
    [8] “Global TV Report”, NPD, Intelect, Q1’10, 2010
    John Shane, “USA OEM and Aftermarket Trends”, InfoTrends / CAP Ventures, pp. 7, 2010.
    [9] Department of Investment Services, “Automobile Components & Auto Electronics Industry：Analysis & Investment Opportunities”, Ministry of Economic Affairs of Taiwan ROC, pp5, 2007,
    [10] Catherine Cresswell, “W European OEM & Aftermarket, Toner & Inkjet Cartridge, Market 2004-2009”, InfoTrends, 2010
    [11] John Shane, “USA OEM and Aftermarket Trends”, InfoTrends, 2006
    Description: 碩士
    國立政治大學
    國際經營管理英語碩士學位學程(IMBA)
    98933048
    99
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0098933048
    Data Type: thesis
    Appears in Collections:[國際經營管理英語碩士學程IMBA] 學位論文

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