Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/50806
|
Title: | 新產品擴散模式之探討-以時尚精品為例 Exploring new product diffusion models — The case of luxury goods |
Authors: | 張筱祺 Chang, Hsiao Chi |
Contributors: | 許牧彥 Hsu, Mu Yen 張筱祺 Chang, Hsiao Chi |
Keywords: | 精品 精品知覺價值 創新擴散 Bass模型 luxury goods luxury value diffusion model Bass model |
Date: | 2010 |
Issue Date: | 2011-09-29 16:41:19 (UTC+8) |
Abstract: | 以往高級精品只有貴族階級才有權利配帶。時至今日,中產階級消費者如一般上班族亦開始購買精品,使得人們對於精品的消費投入逐年增加。法國的精品產業靠著出口高級時裝、首飾、化妝品等精品,每年為法國政府帶來豐沛的外匯收入。除此之外,精品產業與其他同為景氣循環產業相比,復甦力道實為有過之而無不及;因此,精品產業之高獲利成長力與強勁復甦力道成為許多其他產業所探究及效法的對象。
現存精品相關文獻鮮少文獻探討精品創新相關議題,而在探討精品消費行為的研究中,除了探討精品消費動機與知覺價值外,並未進一步探討精品新產品隨著時間的擴散,消費者購買精品之動機與消費者特性是否產生變化。因此,本研究擬採用過往多半用於高科技產業之創新擴散理論,並以精品產業龍頭A精品公司為例,試圖探討精品新產品之擴散模式為何;另外,本研究除了探討客觀時間之擴散模式,亦針對精品具有較強烈之社會影響特性,亦加入同儕情境,更深入了解主觀時間的擴散模式。最後,本研究也會針對早期精品消費者與晚期精品消費者所注重的精品知覺價值是否有所不同的現象進行研究。
由量化問卷調查與質化深度訪談之綜合分析,本研究發現:(1)精品新產品擴散模式屬於Bass模型,所有潛在的精品消費者皆可分為受到廣告影響的創新者或口碑影響模仿者兩類;(2)精品新產品擴散模式由客觀因素與主觀因素共同建構而成,除了將採用者依客觀時間分為早期與晚期,本研究另外提出客觀早期的模仿者(即主觀落後者)與客觀晚期的創新者(即主觀創新者);(3)精品知覺價值類型與客觀購買時間的先後並無顯著差異;(4)「撞包」顧慮是由於挑剔心態與跟隨心態並存的現象,對消費者的購買決策並無實際影響力。 Before long, only blue blood has the right to possess luxury goods. Nowadays, middle class also starts to buy luxury goods, which increases the yearly consumption of luxury goods. By exporting high class garments, accessories, make-ups and so on, luxury good industry in France yields immeasurable foreign exchange income to French goverment. Besides, the strength of recovery in luxury goods industry is much stronger than other business-cycle industries. Therefore, with high-profit and strong recovery, luxury goods industry become the benchmark of other industries.
Among the existing literatures of luxury goods, few literatures discuss issues related to the innovation of luxury goods. And in the researches of luxury-goods consumer behaviors, in addition to exploring the consumer motivations and perceived values, the changes or not of consumer characteristics and motivations with time-spreading lacks further probes. Thus, based on the theory of diffusion of innovations that mostly applied to high-technology industry, this study tries to explore the new product diffusion model of luxury goods in the case of a leading luxury brand A. Moreover, owing to stronger social influencs that luxury goods characteristic of, this study not only discussing the real time periods, but also deeply look into peer sithations in order to understand the diffusion model in subjective time periods. At last, this study will explore the differences of perceived values between early adoptors and late adoptors.
Under comprehensively analysis from qnantative Questionnaire surveys and in-depth interviews, findings are as followed. (1)The new product diffusion model of luxury goods is highly close to Bass model. All potential luxury-goods customers can be divided to advertisement-influenced innovators and word-of-mouth-influenced imitators. (2)New product diffusion model of luxury goods is constructed by objective factor and subjective factors. In addition to classifying adoptors into early and late according the real time period, this study proposes other classifications: objectively early imitators (subjective followers) and objectlvely late innovators (subjective innovators). (3)Perceived value of luxury goods would not significantly sway with the objective doption time. (4)The fear of having the same bag with others results from the coexisting of Snob effect and Bandwagon effect, which has no actual influences on consumption decisions. 致謝......................................i
摘要.....................................ii
Abstract................................iii
目錄.....................................iv
圖目錄 ...................................vi
表目錄 ...................................vii
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的與問題 2
第三節 研究定位與內容 3
第二章 文獻探討 4
第一節 精品定義與產業概況 4
第二節 精品消費動機與認知價值 12
第三節 創新擴散 18
第三章 研究方法 28
第一節 研究架構 28
第二節 研究變數說明 29
第三節 研究假說 31
第四節 研究方法 34
第五節 問卷設計 36
第六節 統計分析方法 40
第四章 資料庫分析與結果 41
第五章 量化分析與結果 44
第一節 樣本結構之敘述性統計 44
第二節 關聯性分析 50
第三節 複迴歸分析 52
第四節 問卷研究之假設驗證 57
第六章 質化訪談分析結果 58
第一節 訪談背景 58
第二節 訪談分析結果 59
第七章 研究結論與建議 67
第一節 綜合假設驗證 67
第二節 研究結論 70
第三節 研究貢獻與建議 74
第四節 研究限制 76
參考文獻 77
附錄 83
附錄一、問卷內容 83
附錄二、第一場訪談摘要 85
附錄三、第二場訪談摘要 88
附錄四、第三場訪談摘要 90
附錄五、第四場訪談摘要 92 |
Reference: | 一、 中文部分 1. 石靈慧(2008),打造奢華名牌的Branding工程,華滋出版。 2. 林傑斌、林永青、顏靜韻(2007),SPSS統計件模與應用實務,網奕資訊。 3. 俞洪亮、蔡義清、莊懿妃(2007),商管研究資料分析—SPSS的應用,華泰出版。 4. 馬濟生(2010),「金融創新產品之創新擴散研究—以連動式債券為例」,國立政治大學科技管理研究所碩士論文。 5. 陳玉屏(2006),「從品牌利益觀點對品牌信任、品牌情感與品牌關係品質影響之研究-以精品品牌為例」,私立逢甲大學企業管理所碩士論文。 6. 陳佩汶(2006),「影響消費者選擇精品品牌之因素探討」,國立中央大學企業管理研究所碩士論文。 7. 郭黎憶(2003),「精品業經營策略之探討」,國立中正大學企業管理研究所碩士論文。 8. 張寶蔌(2009),「時尚產業之經營模式—以LVMH與ZARA為例」,台大商學研究所碩士論文。 9. 高登第、李明軒(譯)(2009),競爭論(原作者:Michael Porter:Dana Thomas),天下文化出版(原書:On Competition)。 10. 陳芝儀(譯)(2008),廉價的奢華(原作者:Dana Thomas),時報出版(原書:DELUXE) 。 11. 陳正芬(譯)(2004),奢華正在流行(原作者:Michael J.Silverstein, Neil Fiske, John Butman), 商智出版(原書:Trading Up:The New American Luxury)。 12. 陳志龍(2005),「服務業組織創新擴散模式之研究」,崑山科技大學企業管理研究所碩士論文。 13. 齊思賢(譯)(2000),引爆趨勢(原作者:Malcolm Gladwell),時報出版(原著:The tipping point: how little things can make a big difference Bernd)。 14. 劉維公(2006),風格社會,天下雜誌出版 15. 鄭傑仁(2005),「創新構想篩選量化模式於傳統產業之應用研究-以燦坤實業與老牛皮國際(股)公司為例」,國立成功大學工業設計研究所碩士論文。 16. 黎瑞昌(2006),「新產品擴散模式之探討—以電源線通訊為例」,國立台北大學企業管理研究所碩士論文。 17. 盧縉梅(2008),「時尚品牌行銷模式之研究」,國立台灣師範大學設計研究所碩士論文。 18. 賴士葆(1990),研究發展/行銷/製造三部門互動與新產品開發績效相關之研究,台北:華泰書局。 19. 藍麗娟譯(2007),亞洲名牌聖教──破解奢華爆炸的密碼,天下雜誌出版(原書: The Cult of the Luxury Brand:Inside Asia’s Love Affair With Luxury) 二、 英文部分 1. Afuah, A. (1998). Innovation management: Strategies, implementation and profits. Oxford University Press. 2. Bourne, Francis S. (1957), "Group Influence in Marketing and Public Relations, in Some Applications of Behavioral Research, (eds.) Rensis Likert and Samuel P. Hayes, Paris, France: Unesco. 3. Bearden, William O. & Michael J. Etzel (1982), "Reference Group Influence on Product and Brand Purchase Decisions," Journal of Consumer Research, 9 (September), 183-194. 4. Bain & Company (2009, June), Luxury Market Update2012 Outlook. 5. Belk, Russell W. (1988), “Possessions and the extended self,” Journal of Consumer Research, 15, 139-168. 6. Bearden, W.O., Netemeyer, R. G. & Teel, J.E. (1989), “Measurement of consumer susceptibility to interpersonal influence,” Journal of Consumer Research, 15, 473-481. 7. Betz, F. (1997) “Managing Technological Innovation,” Wiley Series in Engineering and Technology Management Dundar F. Kocaoglu, Series Editor. 8. Booz, Allen & Hamilton (1982), New Product Management for the 1980’s, New York: Booz, Allen and Hamilton Inc. 9. Bass, F. M. (1969), “A New Product Growth Model for Consumer Durable,” Management Science, Vol. 15, pp.215-227. 10. Campbell, C. (1995), “Conspicuous confusion? A critique of Veblen’s theory of conspicuous consumption,” Sociological Theory, 13(1), 37-47. 11. Cacioppo, J. T. & Schumann, D. (1983), “Central and Peripheral Routes to Advertising Effectiveness:The Moderating Role of Involvement,” Journal of Consumer Research, Vol.10, pp.135-146. 12. Corneo, G. & Jeanne, O. (1997), “Conspicuous consumption, snobbism and conformism.” Journal of Public Economics, 16, pp.401-408. 13. Cooper, R. G. & Kleinschrnidt E. J. (1988), “Resource Allocation in the New Product Process,” Industrial Marketing Management, Vol.17, pp.249-262. 14. Dubois, Bernard & Patrick Duquesne(1993), "The Market For Luxury Goods: Income vs Culture", European Journal of Marketing, vol.23, nf1, pp.35-44. 15. Dubois, Bernard & Gilles Laurent (1994), "Attitudes Toward the Concept of Luxury: An Exploratory Analysis," in Asia-Pacific Advances in Consumer Research, Siew Meng Leong & Joseph A. Cote (eds.), Singapore, 1 (2), 273-278. 16. Dubois, Bernard & Claire Paternault (1995), "Observations: understanding the world of international luxury brands:The “dream formula,” Journal of Advertising Research, July/August, 69-76. 17. Datamonitor (2010, March) Global Apparel, Accessories & Luxury Goods. 18. Dittmar, H(1994),“ Material possessions as stereotypes:Material images of different socio-economic groups.”Journal of Economic Psychology, 15, December, pp.561-585. 19. Eagly, A. & Chaiken, S. (1993), “The psychology of attitude.” New York: Harcourt Brace Jovanovich. 20. Friedman, H.H. & Friedman L. (1979), “Endorser Effectiveness by Product Type,” Journal of Advertising Research, Vol 19 Oct., pp.63-71. 21. Festinger, Leon (1954), “A theory of social comparison process,”Human Relations, 7(1), 117-140. 22. Formkin,H.L. (1972), “Feelings of interpersonal undistinctiveness:An unpleasant affective state,” Journal of Experimental research in Personality, 6, p.178. 23. Fourt, L. A. & J. W. Woodlock (1960), “Early Prediction of Market Success for Grocery Products,” Journal of Marketing, Vol. 25, pp.31-38. 24. George B, Sproles (1981), “Analyzing Fashion Life Cycles-Principles and Perspectives” Journal of Marketing Vol45, p116. 25. Giles,D.C. (2000), “Illusions of immortality: A Psychology of Fame and Celebrity”, London:Macmillan. 26. Garfein, Richard T.(1989), “Cross-cultural perspectives on the dynamics of prestige,”Journal of Services Marketing, 3, 17-24. 27. Guiltinan, Joseph P. (1999), Launch Strategy, Launch Tactics, & Demand Outcomes, Journal Product Innovation Management, 16, pp.509-529. 28. Groth, John C. & Stephen W. McDaniel (1993), “The exclusive value principle: the basis for prestige pricing,” Journal of Consumer Marketing, 10 (1), 10-16. 29. Hirschman, Elizabeth & Morris Holbrook (1982),“Hedonic consumption: Emerging concepts, methods, and prepositions,” Journal of Marketing, 46, Summer, pp.92-101. 30. Horiuchi, Yoshihide (1984), A Systems Anomaly: Consumer Decision-Making Process for Luxury Goods, Unpublished Doctoral Dissertation, University of Pennsylvania. 31. John Rae(1987),“The sociological theory of capital,”New York: MacMillan. 32. Keane, M.J. & McMillan, Z. (2004), Above and beyond brand strategy, November, pp.30-40. 33. Kamins, M.A., Meribeth J.B., Hoeke S.A., & Moe J.C. (1989), “Two-Sided Versus One-Sided Celebrity Endorsements: The Impact on Advertising Effectiveness and Credibility,” Journal of Advertising, Vol 18(2), pp.4-10. 34. Klaus-peter Wiedmannm, Nadine Hennigs, Astrid Siebels(2007), “Understanding and measuring luxury value:A multidimentsional model of consumers’ luxury perception,” American Marketing Association. 35. Katz, M. L., & Shapiro, C. (1985), “Network externalities, competition and compatibility,” American Economic Review, 75(3), p.424. 36. Kotler, Philip (1991), Marketing Management, 7th edition. 37. Kotler, P, Ang, S. H., Leong, S. M., & Tan, C. T., (1999) “Marketing Management:An Asian Perspective,” Prentice Hall, Singapore. 38. Leibenstein, Harvey (1950), "Bandwagon, Snob, and Veblen Effects in the Theory of Consumers` Demand," Quarterly Journal of Economics, 64 (May), 183-207. 39. Mick, D.G. & Demoss, M. (1990), “Self-gifts: phenomenological insights from four contexts.”Journal of Consumer Research, 17, 3, pp. 322-333. 40. Mason, Roger S. (1981), Conspicuous Consumption, New York: St. Martin`s Press. 41. Mandrik, C.A. (1996),“Consumer heuristics: the tradeoff between processing effort and brand value choice.” Advances in Consumer Research, 23, pp. 301-309. 42. Miller, Christopher M., Shelby H. McIntyre (1992), “Social utility and fashion behavior,” Marketing Letters, 30, 142-157. 43. Manson, Roger S. (1981), “Conspicuous Consumption,” New York: St. Martin’s Press. 44. Manson, Roger S. (1992), “Modelling the demand for status goods”, Working Paper, Depaertment of Business and Management Studies, University of Salford, UK. 45. Mansfield, E. F. (1961), “Technical Change and the Rate of Imitation,” Econometrica, Vol. 29, pp.741-766. 46. Nueno, J. L. & Quelch, J. (1998), “The mass marketing of luxury,” Business Horizons, Vol. 41 No. 6, pp. 61-9. 47. O’Cass, A. & Frost, H. (2002), “Status brands: examining the effects of non-product brand associations on status and conspicuous consumption.”Journal of Product and Brand Management, 11, 2, pp. 67-88. 48. Pantzalis, Ioannis (1995), Exclusivity Strategies in Pricing and Brand Extension, Unpublished Doctoral Dissertation, University of Arizona. 49. Peng, N. (2004), “Young Educated Consumers’ Attitude and Purchasing Behavior on Luxury Fashion Goods”, Working Paper, University of Birmingham. 50. Rosen, Emmanuel(2000) The Anatomy of Buzz: How to Create of Mouth Marketing. New York: Doubleday/Currency. MR(E) 51. Rogers, E. M. (1983), Diffusion of innovations, New York:The Free Press. 52. Rogers, E. M. (1995), Diffusion of innovations, New York:The Free Press. 53. Rogers, E. M. (1962), Diffusion of innovation, New York:The Free Press. 54. Rogers, E. M. (1961), “A Methodologies Analysis of Adoption Scales.” Rural Sociology 26(4):325-2266. RS(E) 55. Richins, M. L. (1994), “Valuing things: the public and private meanings of possessions,” Journal of Consumer Research, Vol. 21, December, pp. 504-521. 56. Roux, Elyette& Jean-Marie Floch(1996), “Gerer L’ Ingerable: La contradiction interne de toute maison de luxe,”Decisions Marketing, 9 (September-December), 15-23. 57. Rao, Akshay R. & Kent B. Monroe(1989),“The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review,”Journal of Marketing Research, 26, 351-357. 58. Schiffman, W. L. & Kaunk, L. L. (1987), Consumer Behavior, New Jersey: Prentice-Hall. 59. Sallot,L.M. (2002), “What the public thinks about public relations: an impression management experiment.” Journalism and Mass Communication Quarterly, 79, 1, pp.150-172. 60. The economist. (2010, October). A surprising recovery in luxury goods.World consumer products: Bling is back. The economist. Retrieved from http://english.cw.com.tw/ 61. Thorstein Veblen, T. (1899), “The Theory of Leisure Class,” New York: Macmillan. 62. Tsai, S. P.(2005).Impact of Personal Orientation on Luxury-Brand Purchase Value, International Journal of Market Research, 47(4), 429-454. 63. Vigneron, Franck & Lester W. Johnson (1999), “A review and a conceptual framework of prestige-seeking consumer behavior,” Academy of Marketing Science Review 1999 (1): 1–15. 64. Vigneron, Franck & Lester W. Johnson (2004), “Measuring perceptions of brand luxury,” Journal of Brand Management 11 (6): 484-506. 65. Veryzer, R. W. (1998) “Discontinuous Innovation and the New Product Development Process,” Journal of Product Innovation Management, 15: pp.304-321. 66. Woodruffe-Burton, H. (1998), “Private desires, public display: consumption, postmodernism and fashion’s New Man,” International Journal of Retail and Distribution Management, Vol.26, No.8, pp.301-310. 67. Wong, N. Y. & Ahuvia, A. C. (1998). Personal Taste and Family Face: Luxury Consumption in Confucian and Western Societies, Psychology and Marketing, 15(5), 423–432. 三、 網頁資料 1. Chip 123科技論壇,http://bbs.innoing.com/index.php |
Description: | 碩士 國立政治大學 科技管理研究所 98359028 99 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0098359028 |
Data Type: | thesis |
Appears in Collections: | [科技管理研究所] 學位論文
|
Files in This Item:
File |
Size | Format | |
index.html | 0Kb | HTML2 | 585 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|