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    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/4033


    Title: 國際企業系統效益與問題分析
    Authors: 尚孝純
    Keywords: 國際企業系統;企業系統營運架構相互配適;企業流程整合;國際企業系統;電子企業系統;企業資源規劃;資訊系統效益
    international business operations;enterprise systems;IS fit;enterprise systems benefits
    Date: 2004
    Issue Date: 2007-04-18 16:40:37 (UTC+8)
    Publisher: 臺北市：國立政治大學資訊管理學系
    Abstract: 本專案目的在分析國際企業營運架構與企業系統營運架構相互配適在總部與各分部間之效益影響。國際企業系統整合全球資源並適應各區域獨特需求設計不同流程。跨國企業安裝國際企業系統，期望提升全球作業能力。但是由於總部與各分公司資料與流程龐大複雜，維繫企業系統安裝營運與企業全球營運架構相互配適以滿足總部與各分公司期望的利益是管理者極重要之挑戰。本計畫參考 Javenpaa and Ives’ (1993)之資訊系統對 Bartlett and Ghoshal（2002）之國際企業營運架構相互配適架構，加入 Shang and Seddon （2002）對企業系統效益與問題分析的五個面向，設計完整之國際企業營運架構與企業系統營運架構相互配適與相關總部與各分部間效益問題分析研究架構。經過個案研究瞭解分析跨國企業在安裝國際企業流程整合系統前後營運架構與企業系統營運架構相互配適之狀況及影響，提出提升國際企業流程整合效益的可能假設。主要研究發現包含：1.國際企業營運架構與企業系統營運架構相互不配適依然可順利安裝並達期望效益; 如果國際企業營運架構與企業系統營運架構在安裝企業系統後相互配適。2.國際企業藉安裝企業系統可促發營運架構轉型。3. 國際企業安裝企業系統安裝較順利; 如果能配合執行流程再造。本專案透過深入個案分析，瞭解國際企業系統效益產生過程，提出可能假設與建議。期望有助未來對國際企業流程整合系統的研究，並幫助企業有效瞭解國際企業營運架構與企業系統營運架構相互配適之關係與管理增進國際企業系統管理成效。
    Enterprise systems (ES) support international operations in both global integration and local adaptability. Due to the complexity of data and processes in head offices and in different subsidiaries, maintaining a fit between international business operations and a multi-site system configuration has become one of the most critical aspects of ES implementation. This research strives to create an in-depth understanding of the benefits and problems of fit in international enterprise systems in both head offices and local business units. By means of case study of four international organizations this study intends to assess the alignment between international organizational operations and enterprise systems configuration. Different aspects of the impacts on both head office and local units are then analyzed. Major findings are: l.A misfit between international ES configuration and business operation can still lead to successful implementation and beneficial system utilizationif the after-implementation business operation fits the ES operation.l. ES can be applied by international enterprises to transform the global operation.2.International ES implementation can run smoother if BPR is applied.
    Description: 核定金額：146800元
    Data Type: report
    Appears in Collections:[資訊管理學系] 國科會研究計畫

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