Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/37229
|
Title: | 我國高等教育消費者行為模式之研究--以高中生選校為例 A Study of the Higher Education Consumer Behavior--Taking College Choice of High School Student as an Example |
Authors: | 鄭芳渝 Cheng, Fang-Yu |
Contributors: | 吳政達 鄭芳渝 Cheng, Fang-Yu |
Keywords: | 大學選擇 消費者行為 高等教育行銷 college choice consumer bahavior higher education marketing |
Date: | 2008 |
Issue Date: | 2009-09-19 12:45:36 (UTC+8) |
Abstract: | 本研究旨在瞭解當前高中生對於選擇大學的考慮因素以及選校偏好,首先,要瞭解高中生選擇大學考量因素之現況;其次,探討不同變項對選校因素的差異情形;最後,分析高中生對不同大學分類之偏好。本研究以98年度高三應屆畢業班之學生為研究對象,並以自行編製的「大學相似度問卷」,以及修改自國內外重要問卷編製而成之「高中生選擇大學之考量因素調查問卷」為研究工具,有效樣本為782份。根據受試者之填答結果再分別以平均數、標準差、單因子變異數分析、集群分析、因素分析與區別分析等統計方法,進行資料處理。 本研究獲致之結論如下: 一、學生選擇大學較重視個人因素與他人影響。 二、不同背景的學生在大學選擇看法上有差異。 三、選校因素中的細項具有不同的相對重要性。 四、以學術表現及學校特色做為大學分類之依據。 最後,根據研究結果分別提出以下建議: 壹、對大學校院主管之建議 一、校務發展應重視學術表現或創造獨特優勢。 二、掌握學生資訊來源管道,提升招生活動之效率。 三、辦理招生宣傳時,可強化「他人影響」方面的行銷。 貳、對教師及家長之建議 一、依據學生的特性,提供所需的升學資訊。 二、鼓勵學生利用多元管道,以獲得完整的訊息。 三、提供生涯輔導,協助學生瞭解自己的性向與規劃。 參、對後續研究者之建議 一、進行長期研究。 二、運用其他統計方法以獲得更深入的觀點。 三、可進行技職體系及專校方面的研究以進一步探討本研究結果之適用性。 The main purpose of this research is to explore high school students’ consideration and preference. First of all, is to understand the common situation of college choice of high school students. And then, is to explore the differences between students’ background toward college choices. Finally, is to analyze the high school students’ preference among various universities. There were 782 valid cases, and the returned data were analyzed by statistical methods such as “Mean”, “Standard Deviation”, “One-Way ANOVA”, “Multiple Regression”, “Cluster Analysis”, and “Discriminant Analysis”. The main conclusions are as follows: 1. Individual factors and significant others are the major consideration of college choice. 2. There are obvious differences between students’ backgrounds toward college choices. 3. Each item in distinct factors has different relative importance. 4. High school students’ classifications are primarily based on the academic reputation and the characteristics of colleges. At last, to bring out some concrete suggestions according to the study outcomes as references for presidents of university or deans of college, high school teachers and parents, and correlated study in the future. |
Reference: | 一、中文部份 中國科學評價研究中心(2007)。2007年世界大學科研競爭力排行榜。2008年12月4日,取自http://rccse.whu.edu.cn/college/sjdxkyjzl.htm 王惠美(2003)。商職學生選校評估準則之研究。朝陽科技大學企業管理系碩士論文,未出版,台中縣。 余民寧(2006)。潛在變項模式:SIMPLIS的應用。台北市:高等教育。 呂金河(譯)(2005)。S. Sharma著。多變量分析(Applied multivariate techniques)。台中市:滄海書局。 李又剛、林志鴻及賴錦璋(2003)。經濟學原理(第二版)。台北市:華泰。 李美樺(2002)。我國高等技職教育市場定位分析之研究-以科技大學為例。朝陽科技大學企業管理系碩士論文,未出版,台中縣。 林大侯(1983)。消費者理論。台北市:台灣銀行經濟研究室。 林玉体(2003a)。中等教育與高等教育的協調。載於美國高等教育之發展(頁413-442)。台北市:高等教育。 林玉体(2003b)。1975-2000年的大學轉型。載於美國高等教育之發展(頁619-633)。台北市:高等教育。 林玉体(譯)(2003c)。P. J. Gumport, P. G. Altbach, & R. O. Berdahl著。美國高等教育三百年。載於王九逵、王麗雲、周志宏、林玉体、張雪梅、陳舜芬、湯堯、葉紹國、戴曉霞、薛曉華、蘇錦麗(主編),21世紀美國高等教育:社會、政治、經濟的挑戰(American higher education in the twenty-first century: Social political, and economic challenges)(頁45-70)。台北市:高等教育。 林邦傑(1981)。集群分析及其應用。教育與心理研究,4,31-57。 林美孜(1994)。大學行銷溝通組合優先順序評選之研究。靜宜大學管理科學研究所碩士論文,未出版,台中縣。 林素珠(2002)。影響技術學院甄試生選校決策因素及其資訊管道之探討。大葉大學工業關係研究所碩士論文,未出版,彰化縣。 林靜珊(2002)。大學甄試生選校決策因素之探討。大葉大學工業關係研究所碩士論文,未出版,彰化縣。 林靈宏(1998)。消費者行為學。台北市:五南。 邱振明(2005)。從消費者行為探討高職學生升學選校之考慮因素。中華大學經營管理研究所碩士論文,未出版,新竹市。 柳淑瑜(2006)。私立高中職學生選校評估因素之研究。中華大學科技管理研究所碩士論文,未出版,新竹市。 胡旺盛、張慶亮及陳宏軍(2008)。高等教育市場營銷研究。合肥:合肥工業大學出版社。 凌伯如(2003)。大學招生行銷策略規劃之研究。國立中興大學行銷學系碩士論文,未出版,台中市。 袁國華(2005)。西方高等教育營銷研究的演進。武漢理工大學學報(社會科學版),18(6),917-920。 高級中學法(2008)。 國立台灣師範大學教學評鑑與發展研究中心(無日期)。九十四學年度大一新生問卷調查。2008年12月5日,取自http://www.cher.ed.ntnu.edu.tw/analyze/questionaire/edu94_freshman_questionaire.pdf 張春興(1994)。現代心理學。台北市:東華。 張春興(2003)。教育心理學:三化取向的理論與實踐。台北市:東華。 張雪梅(譯)(2003)。P. J. Gumport, P. G. Altbach, & R. O. Berdahl著。大學生、高等學府及社會:思考三者之間的關連。載於王九逵、王麗雲、周志宏、林玉体、張雪梅、陳舜芬、湯堯、葉紹國、戴曉霞、薛曉華、蘇錦麗(主編),21世紀美國高等教育:社會、政治、經濟的挑戰(American higher education in the twenty-first century: Social political, and economic challenges)(頁337-362)。台北市:高等教育。 教育部(無日期a)。97學年度大專校院校數統計。2008年11月20日,取自http://www.edu.tw/files/bulletin/B0013/97大專校數.xls 教育部(無日期b)。75至97學年度大學校院數。2008年11月20日,取自http://www.edu.tw/files/site_content/B0013/overview03.xls 教育部(無日期c)。大學校院新生錄取人數及錄取率。2008年11月20日,取自http://www.edu.tw/files/site_content/B0013/overview09.xls 教育部(無日期d)。高中職平均每班學生人數及生師比。2009年4月25日,取自http://www.edu.tw/files/site_content/B0013/overview28.xls 教育部高教司(2008)。發展國際一流大學及頂尖研究中心計畫第2梯次審議說明。2008年12月5日,取自http://www.edu.tw/high/itemize.aspx? itemize_sn=3520&pages=1&site_content_sn=1234 教育部統計處(2007)。大學教育階段學生人數預測分析報告(96至112學年度)。台北市:作者。 曹春隆(2001)。專科學生升學與選擇校系態度之研究。大葉大學工業關係研究所碩士論文,未出版,彰化縣。 莫家豪(2002)。中、港、台高等教育市場化:緣起與理解。載於戴曉霞、莫家豪、謝安邦(主編),高等教育市場化:台、港、中趨勢之比較(頁42-69)。台北市:高等教育。 郭為藩(2004)。轉變中的大學:傳統、議題與前景。台北市:高等教育。 陳正昌(2005a)。多元迴歸分析。載於陳正昌、程炳林、陳新豐及劉子鍵(主編),多變量分析方法—統計軟體應用(1-41頁)。台北市:五南。 陳正昌(2005b)。集群分析。載於陳正昌、程炳林、陳新豐及劉子鍵(主編),多變量分析方法—統計軟體應用(255-308頁)。台北市:五南。 陳正昌(2005c)。區別分析。載於陳正昌、程炳林、陳新豐及劉子鍵(主編),多變量分析方法—統計軟體應用(73-125頁)。台北市:五南。 陳玉盆(2004)。大學招生與大學生選校策略分析—以逢甲大學為例。逢甲大學公共政策所碩士論文,未出版,台中市。 陳伯璋(2005)。台灣高等教育的發展與改革。載於陳伯璋、蓋浙生(主編),新世紀高等教育政策與行政(頁3-37)。台北市:高等教育。 陳智凱(2003)(譯)。E. Arnould, L. Price, & G. Zinkhan著。消費者行為(Consumers, 2nd ed.)。台北市:美商麥格羅希爾。 陳舜芬(1993a)。美國高等教育對我國高等教育的啟示。載於高等教育研究論文集(頁169-199)。台北市:師大書苑。 陳舜芬(1993b)。戰後台灣地區高等教育設校政策。載於高等教育研究論文集,(頁15-51)。台北市:師大書苑。 陳瑞萍(2000)。師範院校招生行銷策略規劃之研究。國立台灣師範大學教育學系碩士論文,未出版,台北市。 陳瑩娟(2005)。我國技專校院行銷策略對學生選校影響之研究。國立彰化師範大學商業教育學系碩士論文,未出版,彰化縣。 黃文哲(2003)。我國大學院校招生之市場區隔與行銷策略之研究。國立政治大學教育學系碩士論文,未出版,台北市。 黃貴龍(1994)。個體經濟學:理論與應用。台北市:作者。 程炳林(2005)。因素分析。載於陳正昌、程炳林、陳新豐及劉子鍵(主編),多變量分析方法—統計軟體應用(213-254頁)。台北市:五南。 經濟部國貿局(2003a)。我國加入WTO後對經濟之影響及因應對策報告。2008年11月13日,取自http://wwwdoc.trade.gov.tw/BOFT/ekm/browse_db/ OpenFileService_CheckRight.jsp?file_id=1689&context=sqlserver 經濟部國貿局(2003b)。加入WTO對服務業之影響及其因應對策。2008年11月13日,取自http://wwwdoc.trade.gov.tw/BOFT/ekm/browse_db/ OpenFileService_CheckRight.jsp?file_id=761&context=sqlserver 榮泰生(2005)。行銷學(第二版)。台北市:五南。 蓋浙生(2004)。台灣高等教育市場化政策導向之檢視。教育研究集刊,50(2),29-51。 趙婷婷(2002)。大學市場化趨勢與大學精神的傳承。載於戴曉霞、莫家豪、謝安邦(主編),高等教育市場化:台、港、中趨勢之比較(頁252-266)。台北市:高等教育。 劉祐如(2003)。高職畢業生升學選校困擾之研究。國立台灣科技大學技術及職業教育研究所碩士論文,未出版,台北市。 鄭伯壎(1981)。消費者心理學(第四版)。台北市:大洋。 鄧勝梁、許紹李及張庚淼(2003)。行銷管理:理論與策略。台北市:五南。 戴曉霞(2000)。高等教育的大眾化與市場化。台北市:揚智。 謝尊武(2008)。高等教育消費者權益保護探析。中北大學學報(社會科學版),24(1),15-18。 謝登隆(2000)。個體經濟理論與應用。台北市:智勝。 鍾雅儷(2004)。中部縣市商業技職學生升學考量因素之分析。南華大學管理科學研究所碩士論文,未出版,嘉義縣。 羅婉綺(2006)。台灣地區大學生選擇校系因素之分析。國立暨南國際大學教育政策與行政學系碩士論文,未出版,南投縣。 二、英文部份 Assael, H. (1987). Consumer behavior and marketing action(3rd ed.). Boston: Kent. Braxton, J. M. (1990). How students choose colleges. In D. Hossler & J. P. Bean (Eds.), The strategic management of college enrollments (pp.57-67). San Francisco: Jossey-Bass. Braxton, J. M. (2000). Reinvigorating theory and research on the departure puzzle. In J. M. Braxton (Ed.), Reworking the student departure puzzle (pp.257-274). Nashville, TN: Vanderbilt University Press. Briggs, S. (2006). An exploratory study of the factors influencing undergraduate student choice: The case of higher education in Scotland. Studies in Higher Education, 31(6), 705-722. Briggs, S., & Wilson, A. (2007). Which university? A study of the influence of cost and information factors on Scottish undergraduate choice. Journal of Higher Education Policy and Management, 29(1), 57-72. Cabrera, A. F., & La Nasa, S. M. (2000). Understanding the college-choice process. New Directions for Institutional Research, 107, 5-22. Chapman, D. W. (1981). A model of student college choice. Journal of Higher Educational, 52(5), 490-505. Chapman, D. W., & DeMasi, M. E. (1984). College advising in the high school: Priority and problems. The Journal of College Admissions, 104, 13-18. Chapman, R. G., & Jackson, R. (1987). College choice of academically able students: The influences of no-need financial aid and other factors. New York: College Entrance Examination Board. Clark, B. R. (1983). The higher education system: Academic organization in cross-national perspective. Berkeley, CA: University of California Press. Clark, C. R. & Hossler, D. (1990). Marketing in nonprofit organizations. In D. Hossler & J. P. Bean (Eds.), The strategic management of college enrollments (pp.68-85). San Francisco: Jossey-Bass. Dembowski, F. L. (1980). A model for predicting student college choice. College and University, 55(2), 103-112. Espinoza, S., Bradshaw, G., & Hausman, C. (2000, November). The importance of college choice factors from the perspective of high school counselors. Paper presented at the annual meeting of the Association for the Study of Higher Education, Sacramento, CA. Evans, M., Jamal, A., & Foxall, G. (2006). Consumer behaviour. Hoboken, NJ: John Wiley & Sons. Galotti, K. M. (1995). A longitudinal study of real-life decision making: Choosing a college. Applied Cognitive Psychology, 9, 459-484. Garbutt, S. (1996). The transfer of TQM from industry to education. Education + Training, 38(7), 16-22. Govan, G. A., Patrick, S., & Yen, C. (2006). How high school students construct decision-making strategies for choosing colleges. College and University, 81(3), 19-29. Hamrick, F. A., & Stage, F. K. (2004). College predisposition at high-minority enrollment, low-income schools. The Review of Higher Education, 27(2), 151-168. Hanson, K. H., & Litten, L. H. (1982). Mapping the road to academic: Women, men, and the college selection process. In P. Perun(ed.), The undergraduate woman: Issues in educational equity. Lexington, MA: Lexington Books. Hearn, J. C. (1984). The relative roles of academic, ascribed, and socioeconomic characteristics in college destination. Sociology of Education, 57(1), 22-30. Hossler, D., & Gallagher, K. S. (1987). Studying student college choice: A three-phase model and the implications for policymakers. College and University, 62(3), 207-221. Hossler, D., Braxton, J., & Coopersmith, G. (1989). Understanding student college choice. In J. Smart (Ed.), Higher education: Handbook of theory and research (pp.231-288). New York: Agathon. Jackson, G. A. (1980). Efficiency and enrollment modification in higher education. Stanford, CA: Stanford University Institution for Research on Educational Finance and Governance. (ERIC Document Reproduction Service No. ED188328) Jackson, G. A. (1982). Public efficiency and private choice in higher education. Educational Evaluation and Policy Analysis, 4(2), 237-247. Kardes, F. R. (2002). Consumer behavior and managerial decision making(2nd ed.). Upper Saddle River, NJ: Prentice Hall. Kinzie, J., Palmer, M., Hayek, J., Hossler, D., Jacob, S. A., & Cummings, H. (2004). Fifty years of college choice: Social political and institutional influences on the decision-making process. Indianapolis, IN: Lumina Foundation for Education. (ERIC Document Reproduction Service No. ED484237) Kotler, P. (1994). Marketing management: Analysis, planning, implementation, and control(8th ed.). Englewood Cliffs, NJ: Prentice-Hall. Kotler, P. (1997). Marketing management: Analysis, planning, implementation, and control(9th ed.). Upper Saddle River, NJ: Prentice-Hall. Kotler, P., & Andreasen, A. R. (1995). Strategic marketing for nonprofit organizations(5th ed.). Upper Saddle River, NJ: Prentice-Hall. Kotler, P., & Armstrong, G. (1996). Principles of marketing(7th ed.). Englewood Cliffs, NJ: Prentice-Hall. Kotler, P., & Bloom P. N. (1984). Marketing professional services. Englewood Cliffs, NJ: Prentice-Hall. Kotler, P., & Fox, K. F. A. (1995). Strategic marketing for educational institutions(2nd ed.). Englewood Cliffs, NJ: Prentice-Hall. Lamb, C. W. Jr., Hair, J. F. Jr., & McDaniel C. (2004). Marketing(7th ed.). Cincinnati, OH: South-Western College Pub. Litten, L. H. (1980). Marketing higher education: Benefits and risks for the American academic system. The Journal of Higher Education, 51(1), 40-59. Litten, L. H. (1982). Different strokes in the applicant pool: Some refinements in a model of student college choice. The Journal of Higher Education, 53(4), 383-402. Long, J. C. (1983). Confirmatory factor analysis. CA: SAGE. Lovelock, C. H. (1996). Services marketing(3rd ed.). Upper Saddle River, NJ: Prentice Hall. MacAllum, K., Glover, D. M., Queen, B., & Riggs, A. (2007). Deciding on Postsecondary Education: Final Report. Washington, DC: National Postsecondary Education Cooperative. (ERIC Document Reproduction Service No. ED 499339) Maguire, J., & Lay, R. (1981). Modeling the college choice process: Image and decision. College and University, 56(2), 123-139. Maringe, F. (2006). University and course choice: Implications for positioning, recruitment and marketing. International Journal of Educational Management, 20(6), 466-479. Matthay, E. R. (1989). A critical study of the college selection process. The School Counselor, 36(5), 359-370. McDonough, P. M. (2005). Counseling and college counseling in America’s high schools. Retrieved November 20, 2008, from http://www.inpathways.net/McDonough%20Report.pdf Moogan, Y. J., & Baron, S. (2003). An analysis of student characteristics within the student decision making process. Journal of Further and Higher Education, 27(3), 271-287. Muhammad, C. G. (2008). African American students and college choice: A consideration of the role of school counselors. NASSP Bulletin, 92(2), 81-94. Murphy, P. E. (1981). Consumer buying roles in college choice: Parents’ and students’ perceptions. College and University, 56(2), 140-150. Niss, J. F. (1974). Consumer economics. Englewood Cliffs, NJ: Prentice-Hall. OECD(2006)。Education at a glance: OECD indicators 2006. Paris: OECD. Paulsen, M. B. (1990). College choice: Understanding student enrollment behavior. Washington, DC: Association for the Study of Higher Education. (ERIC Document Reproduction Service No. ED333855) Perreault, W. D. Jr., & McCarthy, E. J. (2000). Essentials of marketing: A global- managerial approach(8th ed.). Boston: McGraw-Hill/Irwin. Peter, J. P., & Olson, J. C. (2002). Consumer behavior: And marketing strategy(6th ed.). Boston: McGraw-Hill. Pope, M. L., & Fermin, B. (2003). The perceptions of college students regarding the factors most influential in their decision to attend postsecondary education. College and University, 78(4), 19-25. Quacquarelli Symonds(2008). The Times Higher Education- QS World University Rankings. Retrieved December 5, 2008, from http://www.topuniversities.com/worlduniversityrankings/results/2008/overall_rankings/fullrankings/ Raposo, M., & Alves, H. (2007). A model of university choice: An exploratory approach. Retrieved November 20, 2008, from http://mpra.ub.uni-muenchen.de/5523/1/MPRA_paper_5523.pdf Ray, M. S. (1992). The college-choice process for high school students: An evaluation of high school counselor interventions and strategies. State College, FA: Florida State University. (ERIC Document Reproduction Service No. ED350541) Rosen, D. E., Curran, J. M., & Greenlee, T. B. (1998). College choice in a brand elimination framework: The administrator’s perspective. Journal of Marketing for Higher Education, 8(4), 61-81. Schiffman, L. G., & Kanuk, L. L. (2004). Consumer behavior(8th ed.). Upper Saddle River, NJ: Pearson Prentice Hall. Schmit, J. (1991, November). An empirical look at the search stage of the student college choice process. Paper presented at the Annual Meeting of the Association for the Study of Higher Education, Boston. Sharma, S. (1996). Applied multivariate techniques. New York: John Wiley. Simon, H. A. (1955). A behavioral model of rational choice. The Quarterly Journal of Economics, 69(1), 99-118. Soutar, G. N., & Turner, J. P. (2002). Students’ preferences for university: A conjoint analysis. The International Journal of Educational Management, 16(1), 40-45. Southerland, J. N. (2006, November). Formulating a new model of college choice and persistence. Paper presented at the meeting of the Association for the Study of Higher Education, Anaheim, CA. Spaulding, R. (2001, April). Influences in college choice for students aid applicants and non-applicants. Paper presented at the Annual Conference of the American Educational Research Association, Seattle, WA. Stage, F. K., & Hossler, D. (1989). Differences in family influences on college attendance plans for male and female ninth graders. Research in Higher Education, 30(3), 301-315. Teranishi, R. (2002). The myth of the super minority: Misconceptions about Asian Americans. The College Board Review, 195, 17-21. Teranishi, R. T., Ceja, M., Antonio, A. L., Allen, W. R., & McDonough, P. (2004). The college-choice process for Asian Pacific Americans: Ethnicity and socioeconomic class in context. The Review of Higher Education, 27(4), 527-551. Trow, M. (1973). Problems in the transition from elite to mass higher education. Berkeley, CA: Carnegie Commission on Higher Education. (ERIC Document Reproduction Service No. ED091983) Tucciarone, K. (2007). Vying for attention: How does advertising affect search and college choice? College and University, 83(1), 26-35. U.S. Bureau of the Census (1996). Population projections of the United States by age, sex, race, and Hispanic origin: 1995 to 2050. Washington, DC: U.S. Government Printing Office. Whitehead, J. M., Raffan, J., & Deaney, R. (2006). University choice: What influences the decisions of academically successful post-16 students? Higher Education Quarterly, 60(1), 4-26. Youssef, M. A., Libby, P., Al-Khafaji, A., & Sawyer, G. Jr. (1998). TQM implementation barriers in academe: A framework for further investigation. International Journal of Technology Management, 16(4/5/6), 584-593. Zimmermann, K. F. (1996). European migration: Push and pull. International Regional Science Review, 19, 95-128. |
Description: | 碩士 國立政治大學 教育行政與政策研究所 95171007 97 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0951710071 |
Data Type: | thesis |
Appears in Collections: | [教育行政與政策研究所 ] 學位論文
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|