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    Title: 銀行保險行銷通路對於汽車保險經營績效之研究- 個案公司實證分析
    BANKING AND INSURANCE MARKETINGCHANNELS FOR MOTOR INSURANCE BUSINESS PERFORMANCE STUDY
    Authors: 郭榮棠
    Contributors: 王儷玲
    Wang,Jennifer L.
    郭榮棠
    Keywords: 簽單總保費收入
    金融控股公司
    汽車保險
    多元行銷通路
    Written premium income
    Financial holding company
    Motor insurance
    Multi-marketing channels
    Date: 2006
    Issue Date: 2009-09-18 20:18:44 (UTC+8)
    Abstract: 我國財產保險業之簽單總保費收入為新台幣1,141.05億元,其中汽車保險之簽單保險費收入為新台幣573.34億元,佔我國財產保險業簽單總保費收入的50.25%,故汽車保險之簽單保險費收入於九十五年仍居財產保險市場各險種之冠。同時汽車保險業務量占全體產險業務量的比重,近十年來一直維持在45%~55%之間,由於汽車險業務量之消長與品質關係著保險公司經營的績效。而業務消長與品質良窳又跟行銷通路緊密相關。現今如能掌握住通路即能掌握業務,然而如何選擇良好通路及經營,對保險公司而言,是非常大的考驗與挑戰。

    金融控股公司法於2001年六月二十七日經立法院三讀通過後,並於同年十一月一日起正式實施,自此台灣金融相關產業正式邁入戰國時代,大型金融控股公司紛紛成立。各金控業者藉由本身銀行、證券、產險及壽險等子公司在資源整合下,冀能發揮綜效,以達到較佳的經營糢式。

    台灣汽車保險保費成長在經歷2005年達到近十年來的高峰後,2006年受到銀行雙卡壞帳緊縮消費金融的影響下,汽車經銷商新車銷售呈現大幅衰退,直接衝擊到汽車保險保費的收入與成長,因而導致2006年汽車保險保費首次呈現衰退。若高度依賴車商保代的業者,將受到同樣衰退命運,然而若業者能提前佈局多元化行銷通路,其受到衰退的影響就相對輕微,甚至部份業者的業績仍然能夠逆勢成長。有鑑於此,產險業者如何透過加入金控或開拓與壽險、銀行等合作,藉以提升業務成長,益顯重要。
    本研究係以個案公司加入金控後銀行通路經營績效加以分析,確實發現產險公司若能充份發揮自身優勢與定位,爭取加入金控,藉由金控所屬子公司廣大的銷售人力及通路據點,對汽車險業務的經營績效有很大的綜效。
    Motor insurance business has played an important role in the Taiwan non-life insurance industry. The total written premium income for Motor insurance in 2006 amounted to NT$57.334 billion, which accounts for 50.25% of the overall premium income of non-life insurance industry in Taiwan. In the meantime, the business portfolio of Motor insurance to  that of non-life insurance has been maintained at 45% - 55% over the past ten years. The quality of Motor business is significantly related to the business performance and is also closely linked to the marketing channels of the non-life insurance companies. As such, the selection of appropriate marketing channels, which is certainly a great challenge, will have predominant influence to the business performance of a non-life insurance company in Taiwan.

    Since the Financial Holding Company Law went into effect officially in November 2001, there are quite a number of mega financial holding companies were established afterwards. The aim of financial holding company is to integrate their respective resource among their banking sector, securities sector, non-life insurance sector, and life insurance sector, so as to achieve the synergy and to build up better business operation model as well.

    The premium growth for the motor insurance in 2005 has achieved the highest record nearly a decade. In 2006, the new car sales were serious impacted by the dual cards crisis (credit cards and cash cards). This certainly led to the motor premium income was first time ever reduced in the past five years. Non-life insurance companies will suffer the same of the recession as mentioned for their motor business if they highly rely on the marketing channel through the car dealers. However, the impact on the motor business could be mitigated for non-life insurance companies if they are able to explore new multi-marketing channels along with good results. The premium growth can be also anticipated for those non-life companies if they can make good use of these channels. In view of this, it will be very important for non-life insurance companies to achieve better performance by way of joining financial holding company as a subsidiary and establishing a strategic alliance with life insurance companies or banks from now on.

    This research is focusing on the case studies of the banking and financial holding maketing channels, for the Motor insurance business performance of the non-life insurance company. With the findings of this case study after detailed analysis, we come to conclusion that after joining the holding company, non-life insurance company can improve the business performance of synergy to a great extent for their motor insurance business by way of making full use of the sales force as well as point of sales among the subsidiaries of holding companies.
    Reference: 中文部分:
    1. 王聖政(2000),台灣保險業異業聯盟之研究,逢甲大學保險學系碩士論文
    2. 史治平(1997),產物保險公司早期財務警告系統之探討,逢甲大學統計與精算研究所碩士論文
    3. 利菊秀、彭盛昌、劉純之(2007),台灣汽車保險詐欺之衡量,第七屆風險管理理論研討會論文集,台北
    4. 李君屏(1994),壽險公司經營績效之衡量—資料包絡分析法之應用,逢甲大學保險研究所碩士論文
    5. 余慎美(1999),我國銀行跨業兼營保險態度與現況研究,逢甲大學保險學系碩士論文
    6. 辛弦璋(2003),我國人壽保險行銷通路及其效果之研究,實踐大學企業管理研究所碩士論文
    7. 林麗雲(2001),產險行銷通路與顧客忠誠度之研究,中華大學工業工程與管理研究所碩士論文
    8. 吳華華(2003),產險公司產品組合與行銷通路之研究,台灣大學財務金融學研究所碩士論文
    9. 吳怡嬅(2003),國內產險公司經營績效評估模式之建立—灰關聯分析法之應用,朝陽科技大學保險金融管理系碩士論文
    10. 陳俊宏(2003),保險消費者對行銷通路偏好之研究,淡江大學保險學系保險經營碩士班碩士論文
    11. 陳淑惠(1998),產險公司組織結構與績效關係之研究,逢甲大學保險學研究所碩士論文
    12. 陳禹廷(2003),我國產險業經營績效之研究—資料包絡分析法之應用,朝陽科技大學保險金融管理系
    13. 黃文娟(2003),我國財產保險行銷通路之研究—個人保險商品,逢甲大學保險學系碩士論文
    14. 黃振益(2002),本國產物保險公司經營績效評估模式之研究,東吳大學商用數學研究所碩士論文
    15. 廖元貞(2000),直效行銷於壽險市場運用策略之研究,國立政治大學風險管理與保險學系碩士論文
    16. 曾珮婷(2004),人壽保險與產物保險產業績效與風險之實證研究,國立交通大學管理科學系碩士論文
    17. 潘宏源(2001),壽險業多元通路的行銷策略與競爭優勢研究,國立台灣大學商學研究所碩士論文
    18. 蔡蕙鈺(2002)應用資料包絡分析法與主成分分析法在國內產物保險業經營效率分析之研究,長庚大學企業管理研究所碩士論文
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    21. 盧坤泉(1998),產險業市場結構與經營績效關係之研究,逢甲大學保險學研究所碩士論文
    英文部分:
    1. Barrese, James, Helen I. Doerpinghaus, and Jack M. Nelson, 1995, Do Independent Agent Insurers Provide Superior Service? The Insurance Marketing Puzzle, Journal of Risk and Insurance 62,297-308.
    2. Barrese, James, and Jack M. Nelson, 1992, Independent and Exclusive Agency Insurers: A Reexamination of the Cost Differential, Journal of Risk and Insurance 59, 375-397.
    3. Berger, Allen N., J. David Cummins, and Mary A. Weiss, 1997, The Coexistence of Multiple Distribution Systems for Financial Services: The Case of Property-Liability Insurance, Journal of Business 70,515-546.
    4. Cooper, William W., Lawrence M. Seiford, and Kaoru Tone, 2000. Data Envelopment Analysis: A Comprehensive Text with Models, Applications, References and DEA-Solver Software (Kluwer Academic Publishers).
    5. Cummins, J. David, and Jack VanDerhei, 1979, A Note on the Relative Efficiency of Property-Liability Insurance Distribution Systems, The Bell Journal of Economics 10, 709-719.
    6. Joskow, Paul L., 1973, Cartels, Competition and Regulation in the Property-Liability Insurance Industry,The Bell Journal of Economics and Management Science 4, 375-427.
    7. Kim, Won-Joong, David Mayers, and Clifford W. Smith, Jr., 1996, On the Choice of Insurance Distribution Systems, Journal of Risk and Insurance 63, 207-227.
    8. Mayers, David, and Clifford W. Smith, Jr., 1981, Contractual Provisions, Organizational Structure, and Conflict Control in Insurance Markets, Journal of Business 54, 407-434.
    9. Posey, Lisa Lipowski, and Abdullah Yavas, 1995, A Search Model of Marketing Systems in Property-Liability Insurance, Journal of Risk and Insurance 62, 666-689.
    10. Regan, Laureen, 1997, Vertical Integration in the Property-Liability Insurance Industry: A Transaction Cost Approach, Journal of Risk and Insurance 64, 41-62.
    11. Regan, Laureen, and Sharon Tennyson, 1996, Agent Discretion and the Choice of Insurance Marketing System, Journal of Law and Economics 39, 637-666.
    12. Teece, D.J.,1980, "Economies of Scope and the Scope of the Enterprise," Journal of Economic Behavior and Organization, 1 , pp.223-247.
    13. Thanassoulis, Emmanuel, 2001. Introduction to the Theory and Application of Data Envelopment Analysis (Kluwer Academic Publishers).
    14. Venezia, Itzhak, Dan Galai, and Zur Shapira, 1999, Exclusive vs. independent agents: a separating equilibrium approach, Journal of Economic Behavior & Organization 40, 443-456.
    Description: 碩士
    國立政治大學
    風險管理與保險研究所
    93932810
    95
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0093932810
    Data Type: thesis
    Appears in Collections:[風險管理與保險學系] 學位論文

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