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| Title: | Understanding the Inflexibility of Process Integration
企業流程整合的彈性問題探討 |
| Authors: | 廖凱祥
Kai-hsiang, Liao |
| Contributors: | 尚孝純
Shari S. C. Shang
廖凱祥
Kai-hsiang, Liao |
| Keywords: | process integration
enterprise integration
flexibility
control
centralization |
| Date: | 2005 |
| Issue Date: | 2009-09-18 19:35:03 (UTC+8) |
| Abstract: | 無
The objective of this study is to establish a base for understanding inflexibility, with different kinds of integration problems being examined and explained. Studies of process integration have focused mostly on the design and management of efficient operation with information technology but very little on the difficulty in making changes with tightly linked processes. In order to eliminate risks of integration failure, there is a need for deep understanding of the types and causes of inflexibility with process integration.
Based on the literature and industry experience of process integration and enterprise flexibility/inflexibility, this study proposes that inflexibility can be classified as either operational, organizational, or systems inflexibility. Sources of inflexibility have been investigated from views of business design, users’ willingness and capability, and systems designers’ designs. Cases studied shown that these three sources of inflexibility are interrelated and can reciprocally affect business performance.
Companies applying process integration may eliminate the risk of integration downsides by carefully managing business design, user willingness and system design capability. Only with a broad and thorough view of the system, people and process interactions can a firm capitalize its investment in process integration. |
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| Description: | 碩士
國立政治大學
資訊管理研究所
93356004
94 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0093356004 |
| Data Type: | thesis |
| Appears in Collections: | [資訊管理學系] 學位論文
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