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    政大典藏 > College of Commerce > Department of MIS > Theses >  Item 140.119/36770


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/36770


    Title: 資訊科技促成企業轉型之關鍵成功因素
    Authors: 陳悅雯
    Chen, Yueh-Wen
    Contributors: 管郁君
    陳悅雯
    Chen, Yueh-Wen
    Keywords: 企業轉型
    企業變革
    資訊科技
    關鍵成功因素
    Date: 1998
    Issue Date: 2009-09-18 19:33:19 (UTC+8)
    Abstract: 商戰世界的變化速度越來越快，在全球化經濟伴隨相關科技和社會發展趨勢的引導下，企業傳統組織已無法適應如此快速變遷的環境，須進行企業變革，以面對更多的危機與轉機。而資訊科技發展一日千里，除了對企業競爭環境有直接或間接的影響外，亦能提供企業相當的助力，因此，當前要如何應用資訊科技，進行企業變革為重要的課題。為了針對此一重要課題進行深入了解，藉由文獻探討，本研究將企業應用資訊科技，進行之企業轉型分為局部性應用、內部整合、企業流程重新設計、企業網路重新設計及企業範圍重新定義五種類型，並彙整出可能影響企業轉型成效之24項相關因素。本研究透過問卷調查的方式，以台灣地區大型企業為研究對象，對各企業所進行之應用資訊科技的變革計畫進行分析與探討，以瞭解目前企業應用資訊科技的現況，找出各資訊科技促成企業轉型類型之關鍵成功因素。
    本研究共寄出900份問卷，有效回收率為17.0%。現今我國台灣地區大型企業所進行之轉型計畫，以「企業流程重新設計」為最多，佔52.1%，其次為「企業網路重新設計」，佔20.4%。經資料分析後發現，產業別與轉型計畫的類型兩變數間有顯著的差異存在。在製造業中，以「企業流程重新設計」與「內部整合」為最多，各佔52.1%、21%；服務業，以進行「企業流程重新設計」與「企業網路重新設計」為最多，各佔56.8%、27%，再以金融業來看，仍以第三類型為最多，佔47%，其次為第四類型，佔23.5%，另外也有20.6%的企業進行第五類型「企業範圍重新定義」。資訊科技促成企業轉型之關鍵因素，則以「變革之前置作業」此因素構面最為重要，影響著各類轉型之成效。類型(二)還需注意「變革之落實」因素構面，類型(三)與(五)則還需留意「變革理念之塑造」因素構面。
    Reference: 中文部份
    1. 陳鴻章，企業轉型經營策略之研究：以上市家電公司為例，私立元智大學管理研究所，民國87年1月。
    2. 謝清佳、吳琮璠，資訊管理－理論與實務，智勝，民國86年9月。
    3. 張緯良，資訊技術之運用對組織的影響，國立政治大學企業管理研究所，民國79年6月。
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    英文部份
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    4. Art Caston, "Surviving the paradigm shift," CMA Magazine, September 1993, pp. 20-23.
    5. Bashein, Barbara J., Markus, M. Lynne, and Riley, Patricia, "Preconditions for BPR success and how to prevent failures," Information Systems Management, Spring 1994, pp. 7-13.
    6. Belmonte, Roco W. And Murray, Richard J., "Getting ready for strategic change," Information Systems Management, Summer 1993, pp. 23-29.
    7. Berman, Saul, "Strategic direction: don`t reengineering without it," November/December 1994, Planning Review, pp. 18.23.
    8. Boynton, Andrew C. and Zmud, Robert W., "An assessment of critical success factor," Sloan Management Review, Summer 1994, pp. 17-27.
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    10. Davenport, Thomas H. and Short, James E., "The new industrial engineering: information technology and business process redesign," Sloan Management Review, Summer 1990, pp. 11-27.
    11. Davenport, Thomas H. and Stoddard, Donna B., "Reengineering: business change of mythic proportions?," MIS Quarterly, June 1994, pp. 121-127.
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    23. Kotter, John P., Leading Change, Boston, Mass: Harvard Business School Press, 1996.
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    Description: 碩士
    國立政治大學
    資訊管理研究所
    86356028
    87
    Source URI: http://thesis.lib.nccu.edu.tw/record/#B2002001652
    Data Type: thesis
    Appears in Collections:[Department of MIS] Theses

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