政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/35695

政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/35695

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题名:	行政機關間合作的邏輯與限制
作者:	曾冠球
贡献者:	江明修曾冠球
关键词:	組織間合作組織間協調機關間合作跨域管理官僚組織行為
日期:	2006
上传时间:	2009-09-18 15:45:52 (UTC+8)
摘要:	當今政府面臨的政策議題，鮮少能由單一政府、組織、機關，甚至是單一部門（sector）所能獨立承擔，泰半必須透過上下級政府、多組織、多機關，以及跨部門的合作，才能有效地緩解各類政策問題。儘管如此，日常諸多案例與報導卻顯示：即便是政府部門跨機關之間的互動關係，很多時候也是頗為脆弱、甚至是衝突的。令人費解的是，近年來國內、外相關文獻在這方面的產能，卻是寥寥無幾。與此主題有關研究，若非是聚焦於政府與其他部門之間夥伴關係，否則就是侷限在私部門策略聯盟形成與影響之議題上，反倒是直接以政府官僚體系為主研究，相形之下更屬罕見。在此觀察下，本研究很自然地提問：究竟什麼因素主導了機關行動者合作行為的選擇？為什麼這些因素會影響機關間合作？以及這些因素究竟如何影響機關間合作？在文獻回顧方面，若以「研究領域」區分，其範圍包括：「企業管理」（特別是策略聯盟）、「公共管理」（特別是公、私部門夥伴關係、網絡管理），以及傳統「官僚理論」（特別是經典著作）等代表性著作。其次，若以「文獻性質」區分，則包括「經驗性」（特別是組織間網絡、合作的影響因素分析）與「理論性」（特別是政治學、經濟學、社會學等領域合作理論）文獻。整體上，廣泛的文獻回顧對於吾人了解前人研究成果、建立後續研究正當性，以至於資料分析或討論上，都帶來相當程度的助益。在方法論方面，本研究交代了如何進行研究，以回應原初設定之目的與問題，其內容包括：本研究為何選擇質性研究方法？為何選擇台北市政府作為探究個案？如何進行所謂的理論性抽樣？如何進行深度訪談？如何運用WinMax質性研究軟體分析文本？最後，本研究也針對研究品質作一個簡單自評。在研究結果方面，本研究指出影響機關間合作的九項因素是值得關注，它們包括：「責任」、「資源」、「法定權責」、「組織間互動史」、「行政領導力」、「首長間信任」、「首長風格」、「協調者」，以及「人際網絡」等。為便於勾勒機關間合作形貌，本研究採用命題陳述方式，來描述主要解釋因素對於合作結果造成之影響，以及其間的轉折關係（因果機制），並借助於量化研究「雙變量分析」概念，來使這樣的操作過程（尋找證據）成為可能，如此應有助於後繼者（特別是量化研究者）在從事類似的因果關係驗證工作上，可以找到更多著力點，或是在統計分析的解釋上，更能深入洞悉組織現象背後鮮為人知的系統動態，對於那些因果命題所造成之干擾。最後，本研究也提出若干公共行政領域學者熱衷探討的議題，探討這些議題與本研究結果之間的重要關聯與啟示。
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