政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/35691
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113392/144379 (79%)
Visitors : 51213431      Online Users : 907
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/35691


    Title: 新公共服務理論之探討-公共性與倫理之途徑
    Authors: 呂添富
    Contributors: 蕭武桐
    呂添富
    Keywords: 新公共服務
    新公共管理
    公共性
    倫理
    太極
    Date: 2006
    Issue Date: 2009-09-18 15:44:51 (UTC+8)
    Abstract: 在2000年時，學者R.Denhardt提出了一個新的概念”新公共服務”，其介紹新公共服務的源起、其內涵要義、與學者們對其的了解與判讀，接著希望能以之來進行檢視，並且希望能夠進一步討論出新公共服務的未來發展，及瞭解其是否真能符合政府當前所面臨的危機與治理模式的需要與可行性。

    此外將探討新公共管理與新公共服務兩者之間的共通性，並推衍出兩者所面臨到的問題＿公共性。公共性的存廢與否都將會牽涉到公部門對於其所服務對象（不論是公民頭家或者是顧客消費者）的重視，並且筆者將會在本章中提出幾個重建公共性的方法或途徑。
    然而經由兩者互相比較的過程中引導出“倫理”不僅是新公共服務理論，更是實為貫穿公部門治理的本質。因為不論公部門採行何種治理模式都需服膺其專業倫理，順從其內在責任與外部課責。並期望能夠經由一連串對於公共行政學相關理論中人性論的推衍，進而導引出新公共管理、新公共服務與公共性及倫理等相互的連結，並且將公共行政學視為一個「人」來加以探討，最後由信任觀點的途徑加以整合和強化，使整篇論文能夠加完善，此其一。經由論文的推論引用到企業倫理、信任觀點等使公司部門能夠在管理主義與社群主義的互動上能有更深的交流。
    Reference: 王明仁
    民89年「社會福利資源的開拓與整合：以中華兒童暨家庭扶助基金會為例」，社區發展季刊，第89期，：94-106.
    古允文
    民87年，「福利社區化與資源開發整合的問題與出路」，社會福利雙月刊，第135期，：4-11.
    江明修、陳定銘
    民88年，「我國基金會之問題與健全之道」，中國行政評論，第8卷，第3
    期。
    吳定
    民92 公共政策辭典，台北：五南文化。
    吳瓊恩
    民91 「公共行政學發展趨勢的探究：三種治理模式的互補關係及其政治理論的基礎」，《張金鑑教授百年齡誕辰紀念會暨學術研討會論文集》，頁 1-18。
    呂育誠、陳恆鈞、許立一等譯
    民91 行政學:管理、政治、法律的觀點 台北：學富文化事業有限公司
    余致力
    民89 「論公共行政在民主致力過程中的正當角色:黑堡宣言的內涵、定位與啟示」 公共行政學報第四期
    李宗勳
    民90 從新公共服務及組際學習新視野檢視台北市社區、學區安全聯防行動方案
    李宛蓉譯，Francis Fukuyama著
    民87 誠信：社會德性與繁榮的創造，台北：立緒文化。
    邱瑜瑾
    民88年，「台中市非營利組織資源網絡連結分析：社會網絡取向」，國立政
    治大學社會學報第28期
    孫本初、陳衍宏
    民91 「公共管理的趨勢探究：新公共服務的倡議及其意涵」，《民主治理與台灣行政改革學術研討會論文集》
    孫本初
    民93 公部門知識管理中信任倫理之研究：人際信任與組際信任
    許宗力
    民 88 國家機關組織法人化之研究，行政院經建會委託研究報告。
    劉弘煌
    民89 「社區資源的開拓、整合與分配」，社區發展季刊，第89期，：
    35-52.
    鄭錫鍇、李宗勳
    民90 「知識經濟時代的新治理模式-歐陸新治理的觀點」，知識經濟與政府施政」研討會論文（4.14）。
    鄭錫鍇
    民88 「政府再造的省思-社會資本的觀點」，民主行政與政府再造學術研討會論文。
    鄧方（譯），Coleman, J. S.
    民81 社會理論的基礎。台北：五南。
    蕭武桐
    民90 公務倫理，台北︰智勝文化有限公司。
    劉鈞慈
    民89 程序公平、組織承諾、信任與組織公民行為關係之研究-以我國產物保險產業為例，銘傳管理學院管理科學研究所碩士論文。
    賴維堯
    民90 「組織信任之研究：一個整合性觀點」，空大行政學報，第11期。
    龍冠海主編（1985）社會學。台北：台灣商務。
    Alford, John.
    2000."A Public Management Road Less Travled: Clients as CoProduces of Public Service." Australian Journal of Public Administration 57(4): 128-37
    Argyris, Chris.
    1957.Personality and Organization. New York:Harper and Row.
    Bellone, C and G. Goerl;
    1992, Reconciling Public Entrepreneurrship and Democracy, Public Administration Review, Vol. 52, No. 2.
    Bellone, C and G. Goerl;
    1993, In Defense of Civil-Regarding Entrepreneurrship of Helping Wolves to Promote Good Citizenship, Public Administration Review , Vol. 53, No. 4
    Bigley, G. A. and J. L. Pearce.
    1999. “Straining for Shared Meaning in Organization Science：Problems of Trust and Distrust, ” Academy of Management Journal, Vol. 23, No. 3
    Brudney, Jeffery L., and Robert E. England.
    1983."Toward a Definiton of the Coproduction Concept." Public Administration Review 43(1):59-65.
    Bruke, John.
    1986 Bureaucratic Responsibility. Baltimore,MD:Johns Hopkins Press.
    Brumback, G. B.
    1991. Institutionalizing ethics in government. Public Personnel Management, 20.
    Cline, Kurt D.
    2000. "Defining the Implementation Problem: Organizational Management versus Cooperation." Journal of Public Administration Research and Theory 10(3):551-71
    Coleman, J. S.
    1987. Norms as social capital. In G. Randnitzky & P.Bernholz(Eds.), Economic Imperalism:133-155. NY: Paragon Press.
    Cooper, Terry L.,
    1983, “Citizen Participation.” in T. D. Lynch (ed.) Organization
    Theory and Management. New York, New York : Marcel Dekker.13-45.
    Cooper. Terry L.
    1991. An Ethic of Citizenship for Public Administration. Englewood Cliffs, NJ: Prentice-Hall.
    Cooper. Terry L.
    1998. The responsible administrator：an approach to ethics for the administrative role. San Francisco，California：Jossey-Bass Inc
    Cooper. Terry L.
    2001 Handbook of administrative ethics ，New York︰Marcel Dekker，Inc.
    deLeon, Peter.
    1999. "The Missing Link Revisited: Contemporary Impelmentation Research." Policy Studies Review 16(3/4):311-38.
    Denhardt, Robert B.
    1981. In the Shadow of Organization. Lawrence: Regents Press of Kansas.
    Denhardt, J. S.
    2000.“The New Public Service:Serving Rather than Steering”, Public Administration Review, November 2000, Vol. 60, No. 6, 549-559
    Denhardt, R. B. ＆ J. S. Denhardt.
    2003. The New Public Service: Serving , not Steering, New York: M. E. Sharpe Hood, C. C.
    Evans, Sara M. and Harry C. Boyte.
    1986. Free Spaces. New York: Harper and Row.
    Fox,Charles.
    1987. "Biases in Public Policy Impementation." Policy Studies Review 7(1):128-41.
    Fox, C. J. & Miller,H. T.
    1995. Postmodern public administration：toward discourse，Thousand Oaks, Calif.：Sage.
    Frankena, W. K.
    1963 Ethics ，Englewood Cliffs，N. J.：Prentice Hall.
    Frederickson, H. George, and Ralph Clark Chandler, eds.
    1984. " A Symposium on Citizenship and Public Administration." Public Administration Review 44 (Special Issue): 99-206.
    Frederickson, H. George.
    1980. New Public Administration. Tuscaloosa: University of Alabama Press.
    Frederickson, H. George.
    1990. Public Administration and Social Equity. Public Administration
    Review, 50(2): 228-237.
    Frederickson, H.G.,
    1996, "Comparing the Reinventing Government Movement with the New Public Administration", Public Administration Review , May-June, 1996, Vol.56, No.3., 263-270.
    Gardner, John.
    1991. Building Community. Washington, DC: Independent Sector.
    Gawthrop, Louis C.
    1998 Public Service and Democracy. New York: Chandler
    Goggin, Malcolm; Ann Bowman; Laurence O`Toole; and James Lester.
    1990. Implementation Theory and Practice: Toward a Third Genenation. Glenwood,IL: Scott Foresman/Little, Brown
    Golembiewski,Robert T.
    1967. Men , Management , and Morality. New York: McGraw-Hill.
    Goodsell, C. T.
    1990. Public Administration and the Public Interest. In G. L. Wamsley et al. (Eds.), Refounding Public Administration (96-113). Newbury Park, C. A.: Sage.
    Grosenick, L.
    1995. Federal train program: help or hindrance? The Public Manager, 24(4), 43.
    Gray, Joseph, and Linda,Chapin.
    1998. “Targeted Community Initiative.” In Goventment Is Us, ed. Cheryl S. and Camilla Stivers, 175-94. Thousand Oaks, Ca: Sage.
    Habermas, J.
    1989 The Structural Transformation of the Public Sphere, Cambridge, Mass.: The MIT Press.
    Habermas, J.
    1997 Popular Sovereignty as Procedure. In J. Bohman & W. Rehg
    (Eds.). Deliberative Democracy, 35-65, Cambridge, Mass.: The MIT Press.
    Haque, M. Shamsal.
    1994. “The Emerging Challenges to Bureaucratic Accountability: A Critical Perspective.” In Handbook of Bureaucracy, ed. Ali Farazmand. New York: Marcel Dekker.
    Haque, M. Shamsal.
    2001. “The Diminishing Punlicness of Punlic Service Under the Current Mode of Governance.” Public Administration Review 61(6): 65-82.
    Harmon, M. M.
    1981. Action Theory for Public Administration, New York, N. Y.: Longman Inc..
    Hart, David K.
    1974 Social equity , justice , and the equitable administrator. Public Administration Review 34:3-11
    Hart, David K.
    1984. “The Virtuous Citizen, the Honorable Bureaucrat, and ‘Public’ Administration,” Public Administration Review 44 (Special Issue): 111-20.
    Herring, E. Pendleton.
    1936. Public Administration and the Public Interest. New York: Russell and Russell.
    Hemple, L. C.
    2001. Conceptual and analytical challenges in building sustainable communities in Toward sustainable communities. Edited by D. A. Mazmanian and M. E. Kraft. Massachusetts Institute of Technology.
    Jun, Jong S.,
    1986, Public Administration : Design and Problem Solving.
    New York, New York : Macmillan.
    King, Cheryl Simrell; and Camilla Stivers.
    1998. Government Is Us: Public Administration in an Anti-Government Era. Thousand Oaks, CA: Sage.
    Levine, Charles.
    1984. “Citizenship and Service Delivery: The Promise of Coproduction.” Public Administration Review 44 (Special Issue): 178-87.
    Lewis, C. L.
    1991. The Ethics Challenge in Public Service. San Francisco, Jossey-Bass, 9-14.
    Linder, Stephen, and B. Goy Peters.
    1986. “A Design Perspective on Policy Implementation: the Fallacies of Misplaced Prescriptions.” Policy Studies Review 6(3): 459-75.
    Lippman, Walter.
    1955. Essaya in the Public Philosophy. Boston: Little, Brown.
    Love, Janice, and Peter Sederberg.
    1987. “Euphony and Cacophony in Policy Implementation: SCF and the Somali Refugee Problem.” Policy Studies Review 7(1): 155-73.
    Lynn, Laurence E.; Carolyn Heinrich; and Carylon Hill.
    2000. “Studying Governance and Public Management: Challenges and Prospects.” Journal of Public Administration Research and Theory 10(2): 233-62.
    Mansbridge, Jane, ed.
    1990. Beyond Self-Interest. Chicago: University of Chicago Press.
    Marini, F.
    1971 Toward a New Public Administration. San Francisco: Chandler.
    Menzel, Domald.
    1981. “Implementation of the Federal Surface Mining Control and Reclamation Act of 1977.” Public Administration Review 51(2): 212-19.
    Moorman, C., Deshpande, R. and Zaaltmen, G.
    1993 Factors Effecting Trust in Market Research Relationships, ” Journal of Marketing, 57（1）.
    Nakamura, Robert.
    1987. “The Textbook Policy Process and Implementation Reserch.” Policy Studies Review 7(1): 142-54.
    Osborne, D. and Gaebler, T.
    1992. Reinventing Government.: how the entrepreneurial Spirit Is Transforming the Public Sector. Reading, MA: Addison Wesley.
    Ostrim, Vincent, and Elinor Ostrom.
    1971. “Public Choice: A Different Approach to the Study of Public Administration.” Public Administration Review 31(March-April):203-16.
    Palumbo, Dennis.
    1987. “What Have We Learned and Still Need to Know?” Policy Studies Review 7(1):91-102.
    Pressman, Jeffrey, and Aaron Wildavsky.
    1973. Implementation. Berkeley: University of California Press.
    Putnam, R. D.
    1993. Making Democracy Work. Princeton, N. J.: Princeton University Press.
    Putnam, Robert.
    2000. Bowling Alone. New York: Simon and Schuster.
    Ring, P. S. and Van de Van, A. H.
    1992. “Structuring Cooperative Relationships between Organizations, ” Strategic Management Journal, 13
    Rawls, J.
    1971. A Theory of Justice. Harvard University Press. Cambridge Massachusetts.
    Rohr, J.A.
    1989. Ethics for Bureaucrants.(2nd ed.) Marcel Dekker. New York.
    Rosenbloom, D.
    1993, Public Administration, 3rd ed., N.Y. McGraw-Hill.
    Rotter, J. B.
    1980. “Interpersonal Trust, Trustworthiness, and Qullibility, ” American Psychology, 35.
    Sandel, Michael.
    1996. Democracy’s Discontent. Cambridge: Belknap Press of Harvard University Press.
    Schubert, Glendon.
    1957. “’The Public Interest’ in Administrative Descision-Making: Theorem, Theosophy, or Theory.” American Political Science Review 51(2): 346-68.
    Sharpe, Elaine.
    1980. “Toward a New Understanding of Urban Services and Citizen Participation.” Midwest Review of Public Administration 14(2): 105-18.
    Sorauf, Frank.
    1957. “The Public Interest Reconsidered.” Journal of Politics 19(4): 161-39.
    Stivers, Camilla.
    1990. “The Public Agency as Polis: Active Citizenship in the Administrative State.” Administration & Society 22(1) 86-105.
    Stone, Deborah.
    1988. Policy Paradox and Political Reason. New York: HarperCollins.
    Sundeen, Richard.
    1985. “COproduction and Communities.” Administration & Society 16(4): 387-402.
    Terry, Larry D.
    1993. “ Why We Should Abandon the Misconceived Quest to Reconcile Public Entrepremeurship with Democracy.” Public Administration Review 53(4): 393-95.
    Tornatzky, Louis, and Elmina Johnson.
    1982. “research on Implementation: Implications for Evaluation Practice and Evaluation Policy.” Evaluation and Program Planning 5(1): 193-98.
    Trajanowicz, R.; V. Kappeler; L. Gaines; and B. Bucqueroux.
    1998. Community Policing: A Contemporary Perspective. Cincinnati, OH: Anderson.
    Truelson, J. A.
    1991. New strategies for institutional controls. In:Ethical Insight, Ethical Action: Perspectives for agement (J.S. Browman, ed.) San Francisco, Jossey-Bass,225-242.
    Van Meter, D.S. and C.E. Van Horn.
    1975. “the Policy Implementation Process: A Conceptual Framework.” Administration & Society 6(4) 445-88.
    Wamsley, G. L., Bacher, R. N., Goodsell, C. T., Kronenberg, P. S., Rohr, J. A., Stivers, C. M., White, O. F., & Wolf, J. F.
    1990. Public Administration and the Governance Process: Shifting the political Dialogue. In Gary L. Wamsley et al. (Co-authored), Refounding Public Administration, pp. 31-51, Newbury Park, C. A.: Sage.
    Weimer, David.
    1980. “CMIS implementation: A Demonstration of PreDictive Analysis.” Public Administration Review 50(3): 231-40.
    Wolch, Jennifer R.,
    1990, The Shadow State : Government and Voluntary
    Sector in Transition. New York, New York : The Foundation Center.
    Wolf, Thomas,
    1990, Managing A Nonprofit Organization. New York, New
    York :Prentice-Hall.
    Description: 碩士
    國立政治大學
    公共行政研究所
    90256019
    95
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0902560191
    Data Type: thesis
    Appears in Collections:[Department of Public Administration] Theses

    Files in This Item:

    File Description SizeFormat
    56019101.pdf43KbAdobe PDF21020View/Open
    56019102.pdf76KbAdobe PDF2997View/Open
    56019103.pdf63KbAdobe PDF2984View/Open
    56019104.pdf78KbAdobe PDF21317View/Open
    56019105.pdf206KbAdobe PDF22644View/Open
    56019106.pdf271KbAdobe PDF215649View/Open
    56019107.pdf235KbAdobe PDF23488View/Open
    56019108.pdf326KbAdobe PDF22186View/Open
    56019109.pdf119KbAdobe PDF21155View/Open
    56019110.pdf142KbAdobe PDF21451View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback