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    題名: 美英文官制度雇用政策變革之研究：政策價值的觀點
    作者: 熊忠勇
    Hsiung, Chung Yung
    貢獻者: 施能傑
    Shih, Jay N.
    熊忠勇
    Hsiung, Chung Yung
    關鍵詞: 雇用政策
    效率
    政治回應
    社會公平
    個人權利
    employment policy
    efficiency
    political responsiveness
    social equity
    individual right
    日期: 2004
    上傳時間: 2009-09-18 15:32:06 (UTC+8)
    摘要: 文官制度所涉及的政策層面相當廣泛，其中雇用政策的設計，連帶影響後續俸給、考績、訓練、退休等政策的規劃，再加上雇用政策涉及職位的分配、組織人力結構的設計與調整等，可說居於文官制度的關鍵地位，因此雇用政策的變革，反應出組織需求的改變，也是政策價值競逐的主要領域，對於雇用政策的價值進行深入分析，有助於了解文官制度中的利益衝突，並藉此尋找可能調和的方法。本文基於這樣的思考，嘗試透過政策價值的觀點，對於美國及英國雇用政策之變革進行分析，希望提供我國未來雇用政策變革之參考，本論文主要探討的問題有三個：

    問題一：文官制度雇用政策有那些價值？意涵為何？這些價值在人事管理及雇用政策上的具體應用情形如何？有那些指標適合說明雇用政策的價值變遷呢？

    問題二：透過雇用政策變革的指標，探討美英二國在文官制度雇用政策的歷史演進，並說明近年政府再造風潮下，美英二國現階段雇用政策的價值偏好。

    問題三：雇用政策的各種價值之間，存在何種衝突與矛盾？應透過何種方式理解，衝突的價值之間是否有調和的可能？又應如何解決？

    本論文共計六章，除第一章緒論及第六章結論外，上述三個研究問題，分別在第二章至第五章鋪陳。第二章首先歸納文官制度雇用政策的四大價值理論，分別是效率、政治回應、社會公平及個人權利，然後進一步闡釋這四項價值在公共行政、人事管理及雇用政策上的意涵與應用情形，最後將這些價值在雇用政策上的應用情形加以歸納成四項指標，分別是服務型態與任用型態、文官數量的變化、弱勢族群的雇用政策、雇用的方法與模式。第三章及第四章便是利用這四項指標，來探討美英二國雇用政策的演進及1980年代政府再造風潮下，二個國家雇用政策的價值偏好。本論文研究後發現，這二個國家在新公共管理的理念趨使下，目前雇用政策最重視的價值為效率，其次為政治回應與社會公平，至於個人權利價值則受到弱化。
    第五章則是透過辯證的方法，來說明政策價值間的衝突關係，並尋求可能的調和方法，由於文官體制內的充斥著許多價值間的緊張關係，如果將任何一項價值推至極端，相對壓縮其他價值的空間時，便可能發生人力資源管理的扭曲，亦即本論文所謂的病態現象，必須透過其他價值加以抗衡，即本論文所稱抗衡性價值。舉例而言，效率至上的雇用政策，可能產生的病態有目標錯置、菁英主義、濫用管理權，這些病態應分別輔之以政治回應價值、社會公平價值及個人權利價值來化解。事實上，每一種價值在特定環境系絡上，也許是對的，但就另一種價值觀點而言，卻可能是不平衡、不負責任的，我們不能期待某種價值立場能夠提供永久的答案，而應視系絡的需求給予不同的思考。
    第六章結論，在研究發現上，有關政策價值層面提出三點發現，分別是政策價值的演進與循環、政策價值的衝突、政策價值的平衡思考。在美英二國的研究中，從服務型態與任用型態而言，美英兩國均透過職位的重新設計或建置新的職位制度，以滿足執政者的需求，例如美國的SES及英國的SCS。其次，二國均強調彈性用人趨勢，尤其英國多數文官已改採契約用人制，但此一趨勢只是推動績效管理的手段，並非以打破文官的永業特性為目的。在文官數量上，二國均試圖精簡員額，以減少人力成本，雖然中央政府文官數量已明顯下降，但就全國雇用數而言，未必達成真正的成效，反而有成為政治操作的情形，近年文官數量的變化，已有回升的現象。在弱勢族裔的雇用政策，主要為優惠女性、身心障礙者與少數族裔，由於它在政治上的熱度下降，近年有轉向多元化管理的趨勢，但目前仍為二國所重視。在雇用方法與模式上，二國均強調分權化、彈性化的運作模式。最後，根據美英二國的經驗，對於我國未來文官制度雇用政策提出若干建議。
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