政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/35331
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  Items with full text/Total items : 113318/144297 (79%)
Visitors : 51097878      Online Users : 870
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
Scope Tips:
  • please add "double quotation mark" for query phrases to get precise results
  • please goto advance search for comprehansive author search
    •  Adv. Search
    Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer Goto mobile version


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/35331


    Title: 從企業機制及內部環境研究跨國公司知識分享實務, 以美商3M及德商Degussa公司為例
    Authors: 吳宏智
    Contributors: 譚丹琪
    吳宏智
    Keywords: 知識分享
    知識分享的平台
    企業文化
    駐外經理
    激勵制度
    處理衝突的機制
    Date: 2005
    Issue Date: 2009-09-18 14:45:41 (UTC+8)
    Abstract: 本論文在探討多國籍企業知識分享的機制及企業內部環境對知識分享的影響，以個案研究的方法針對美商3M與德商Degussa兩個大型的跨國企業進行訪談。從研究中發現，企業內知識分享的平台、企業文化、駐外經理、激勵制度以及處理衝突的機制等等皆會影響企業內知識分享工作的成效。

    在高度競爭的全球化市場，如何創造差異化以及強化核心競爭力是現今企業非常迫切的課題。二十一世紀的產業競爭已從成本、產品導向轉變為服務與知識的競爭。 本研究的中心議題──建立有利於知識分享的機制及企業環境，是一個值得企業深思與努力的課題。筆者從研究中發現，一企業若能努力做好下列建議的工作，必可在知識分享工作中獲得較佳的成效。

    一、建立完善的知識分享平台以提昇知識分享的效率。
    二、增進員工之間的交流，人際網絡的建立，有助於內隱知識的分享。
    三、致力提高員工的向心力，打造公司同仁共同認同的企業文化，企業價
    值。
    四、建立公平的績效評估制度以避免員工間潛在的衝突並建立解決衝突的
    機制。
    五、在適當，適時鼓勵員工在知識分享上的貢獻並將此貢獻與績效考核相
    連結。
    六、鼓勵及創造不同國家員工之交流。外商公司當地化，尊重並培養當地
    人才。
    七、適任的知識統籌員發揮知識中心(hub) 的功能，強化企業內部知識的
    流通。
    八、適當的競賽有助於知識分享。鼓勵良性的競爭並強化最佳實務及經驗
    在公司內部交流及被善用，建立典範，培養學習型組織。
    Reference: 1. Argote L., Bill McEvily, Ray Reagans (2003), Managing
    Knowledge in Organizations: An Integrative Framework and
    Review of Emerging Themes, Management Science Vol.49, No.4,
    pp. 571-582.
    2. Arrow, K. J. (1969). Classification notes on the production
    and transmission of technical knowledge, American Economic
    Review; Paper and Proceedings, 52, pp.29-35.
    3. Borgatti, S. P., R. Cross. (2003). A relational view of
    information seeking and learning in social networks.
    Management Science 49(4), pp.432-445.
    4. Bjorkman, I., W. Barner-Rasmussen and Li Li (2004). Managing
    knowledge transfer in MNCs: the impact of headquarters
    control mechanisms, Journal of International Business
    Studies 35, pp.443-455.
    5. Bresman, H., Birkinshaw, J., Nobel R.(1999), Knowledge
    transfer in international acquisitions. Journal of
    International Business Studies, 30(3): pp.439-462.
    6. Brown, R.B. & M. J. Woodland (1999), Managing Konwledge
    Wisely: A case Study in Organizational Behavior, Journal of
    Applied Management Studies, 8(2), pp.175-198.
    7. Daft, R. L. & K.E. Weick (1984), Toward a Model of
    Organization as Interpretation Systems, Academy of
    Management Review, 9, pp. 284-295.
    8. Gupta A. K.and V. Govindarajan (2000), Knowledge Flows
    Within Multinational Corporations, Strategic Management
    Journal, 21: 473-496.
    9. Harvey, M., Speier, C. and Novecevic, M.M. (2001). A theory-
    based framework for strategic human resource staffing
    policies and practices, International Journal of Human
    Resource Management 12(6), pp.898-915.
    10.Hedlund, G. and Kogut, B. (1993). Managing the MNC: the end
    of the missionary era, in: G. Hedlund (ed.) Organization of
    Transnational Corporations, Vol.6 in The United Nations
    Library on Transnational Corporations, Routledge: New York.
    11.Kedia B. L. and R. S. Bhagat (1988). Cultural Constraints on
    Transfer of Technology Across Nations: Implications for
    Research in International and Comparative Management,
    Academy of Management Review, Vol.13. No. 4, pp.559-571.
    12.Kostova, T (1999). Transnational Transfer of Strategic
    Organizational Practices: A Contextual Perspectives”Academy
    of Management Review, 24(2): pp.308-324.
    13.Martin, J. and Caren, S. (1983). Organizational Culture and
    Counterculture: An Uneasy Symbiosis, Organizational
    Dynamics, 12(2), pp.56-64.
    14.McDermott, R. and O’Dell, C(2001). Overcoming Cultural
    Barriers to Sharing Knowledge, Journal of Knowledge
    Management, Vol 5, No.1, pp. 76-85.
    15.Menon, T., J. Pfeffer. (2003). Valuing internal versus
    external knowledge. Management Science. 49(4) pp.497-513.
    16.Nielsen, B. and F. Ciabuschi(2003). Siemens ShareNet:
    knowledge management in practice”, Business Strategy
    Review, Vol 14 Issue 2, pp. 33-40.
    17.Nohria, N. and Ghoshal, S. (1994). Differentiated fit and
    shared values: alternatives for managing headquarters-
    subsidiary relations, Strategy Management Journal 15(6): 491-
    503.
    18.Nonaka, I.(1994). A dynamic theory of organizational
    knowledge creation. Organization Science, 5(1): 14-37
    19.Nonaka,Ikujiro & Hirotaka Takeuchi (1995), The Knowledge-
    Creating Company, N.Y.: Oxford University Press.
    20.Osterloh M. and Bruno S. Frey (2000). Motivation, Knowledge
    Transfer, and Organizational Forms, Organization Science,
    Vol. 11, No. 5, pp. 538-550.
    21.Polanyi, M.(1966). The Tacit Dimension. N. Y.: Anchor
    Doubleday Books.
    22.Porter, M. E.(1985), Competitive Advantage, Free Press: New
    York.
    23.Simonin, B. L. (1999), Ambiguity and the process of
    knowledge transfer in strategic alliances. Strategic
    Management Journal, 20: pp.595-623.
    24.Subramaniam M. and N. Venkatraman (2001). Determinants of
    Transnational New Product Development Capability: Testing
    The Influence oF Transferring And Deploying Tacit Overseas
    Knowledge, Strategic Management Journal, 22, pp. 359-378.
    25.Szulanski G (1996), Exploring Internal Stickiness:
    Impediments to the Transfer of Best Practice Within the
    Firm, Strategic Management Journal, Vol.17, pp.27-43.
    26.Teece, D. (1977). Technology transfer by multinational
    corporations: The resource cost of transferring
    technological know-how, Economical Journal, pp. 242-261.
    27.Van Maanen, J. and E. H. Schein (1979). Toward a theory of
    organizational socialization. In B. M. Staw (ed.), Research
    in Organizational Behavior, Vol. 1. JAI Press, Greenwich,
    CT, pp. 209-264.
    28.von Hippel, E. (1994). Sticky Information and the locus of
    problem solving: Implications for innovation, Management
    Science, 40(4), pp. 429-439.
    1. 于卓民 (2000)，國際企業環境與管理，華泰出版，pp. 221-235.。
    2. 比爾蓋茲著/樂為良譯(1999)，數位神經系統，商周出版，pp.227-
    250. 。
    3. 林于荻(2001)，組織文化如何影響知識分享之探索性研究，東吳大學
    企業管理研究所未出版碩士論文。
    4. 河野豐弘著/彭德中譯(1990)，改造企業文化：如何使企業展現活力，
    遠流出版社。
    5. 洪如珊(2002)，探討多國籍企業組織內部知識移轉機制之移轉效果，
    國立中央大學人力資源管理研究所未出版碩士論文。
    6. 洪國堅 (2002)，台灣大陸母子公司間知識移轉與知識吸收之研究，東
    吳大學企業管理研究所未出版碩士論文。
    7. 胡毓如(2003)，個人暨企業文化因素與企業知識分享之關係探討，成
    功大學企業管理研究所未出版碩士論文。
    8. 夏侯欣鵬 (2002)，知識分享管道之研究，全球化經營策略論壇-第三
    次論文發表會。
    9. 郭啟仁(2001)，知識分享與組織學習關聯性之研究，義守大學企業管
    理研究所未出版碩士論文。
    10.黃素怡 (2003)，知識特性，教受者和接受者的經驗對知識移轉績效影
    響之研究-以台商對中國大陸投資為例，國立政治大學國際貿易研究所
    未出版碩士論文。
    11.許健輝(2002)，知識模糊性與知識接受可能性在知識移轉過程中所扮
    演角色之探討，國立台灣科技大學企業管理研究所未出版碩士論文。
    12.陳忠仁、張慶源 (2002)，高科技廠商利用策略聯盟進行知識移轉影響
    因素之研究，科學管理學刊，第七卷第一期：37-60。
    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    90932120
    94
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0090932120
    Data Type: thesis
    Appears in Collections:[Executive Master of Business Administration] Theses

    Files in This Item:

    File Description SizeFormat
    93212001.pdf81KbAdobe PDF2836View/Open
    93212002.pdf91KbAdobe PDF2797View/Open
    93212003.pdf100KbAdobe PDF2805View/Open
    93212004.pdf461KbAdobe PDF21842View/Open
    93212005.pdf119KbAdobe PDF21293View/Open
    93212006.pdf119KbAdobe PDF2825View/Open
    93212007.pdf110KbAdobe PDF2871View/Open


    All items in 政大典藏 are protected by copyright, with all rights reserved.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - Feedback