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    Title: 跨國藥廠資訊科技策略之研究--以某藥廠為案例探討
    Authors: 張平珍
    Chang, Ping Chen
    Contributors: 周宣光
    Chou, Shrane Koung
    張平珍
    Chang, Ping Chen
    Keywords: 跨國藥廠
    資訊科技策略
    製藥業
    Transnational pharmaceutical companies
    Information Technology Strategy
    Pharmaceutical Industry
    Date: 2003
    Issue Date: 2009-09-18 14:43:09 (UTC+8)
    Abstract: 藥廠在資訊科技的運用上,相較於電子業或其他高科技產業,一直都被認為是較保守的方式。究其原因,應為資訊科技在製藥業的競爭上,較難成為核心的競爭武器之一,因此,資訊科技在製藥業一直被定位為協助企業內部作業面的工具。而非協助企業達成營運目標的工具。然而,近十年來,大型跨國藥廠透過不斷地購併其他藥廠的方式,達成其擴大市場佔有率、鞏固產業中領先地位、縮短產品研發時間、及擴大產品線的廣度與深度的目的。並藉由購併後組織必須重整的過程,對組織進行人力的精減及成本的樽節。僅管跨國藥廠一直設法對人力及成本作有效的控制,但隨著購併不停地發生,不僅產品增多,組織也日益龐大,跨國藥廠所面臨到的財務、法律、人力資源、業務行銷、行政作業等各種事務也越來越繁雜。雖然跨國藥廠有其充沛的資源及豐富的跨國管理經驗,但若要能有效又即時地對全球各據點加以掌控,就必須對資訊科技的運用作全球的統一規劃,並建立全球資訊科技策略,以確實控管及協助各子公司的營運。而對各國的子公司,則應有能協助該公司在當地市場競爭的相對策略,資訊科技在市場激烈的競爭下,開始扮演越來越重要的角色。

    本研究為探討性的個案研究,係以一跨國藥廠在台灣的子公司作為研究的個案,期望透過相關的文獻、對個案公司在資訊科技運用的探討、及個案公司主管對資訊科技的看法及需求,能夠達到以下的研究目的:
    壹、了解跨國藥廠對資訊科技的運用現況。
    貳、了解跨國藥廠發展狀況與營運方向,以規劃個案公司資訊科技的發展方向。
    參、建立個案公司資訊科技策略,以提升運作績效,掌握時勢利基。
    The Pharmaceutical Industry, compared with Electronics Industry or other Hi-Tech Industries, is perceived to be relatively conservative in the application of Information Technology. The reason is being that Information Technology application to the Pharmaceutical Industry rarely plays any key role for market competition. As a consequence, Information Technology to the Pharmaceutical Industry has been an operational tool to support the back office functions, rather than a management tool to assist the business to achieve its operational goals. Nevertheless, in recent decade, giant transnational pharmaceutical companies are continuously achieving their objectives of expanding market shares, sustaining their leadership, shortening the time frame in Research and Development, and enlarging their product pipelines, through mergers and acquisitions. They have been re-deploying the human resources and implementing cost reductions by all means within the entire organization after merger and acquisition takes place and reorganization becomes necessary. Despite that transnational pharmaceutical companies have been striving to contain headcount and control expenses, they have found themselves facing to the increasingly complex operations in many aspects, including Finance, Legal, Human Resource Management, Sales and Marketing, and General Administration as a result of expansion in product pipelines and explosion in organization that comes along with mergers and acquisitions. Although transnational pharmaceutical companies have ample resources and well experienced in cross-nation management, they have to integrate their global information technology and establish a unified strategy for universal implementation, so as to enable monitoring and assisting the operations of all subsidiaries around the globe in an effective and timely manner. As such, Information Technology starts to play an increasingly important role in developing responsive strategies under the intense local market competition.

    This essay is a case study on a Taiwanese subsidiary owned by a transnational pharmaceutical company. It aims to achieve the following objectives by referring to relevant publications and observing the subject company’s information technology applications and their management’s views and needs on the above.

    1. To understand the current applications on information technology by transnational pharmaceutical companies;
    2. To understand the evolution track and business directions of transnational pharmaceutical companies to set an Information Technology development plan for the subject company.
    3. To establish Information Technology Strategy for the subject company to improve operation efficiency as an advantage of obtaining timely and valuable information.
    Reference: 中文部份 :
    1. 司徒達賢,「策略管理新論-觀念架構與分析方法」,智勝,2001年1月。
    2. 田蔚成,「生物技術的發展與應用」,九州圖書文物,1997年。
    3. 朱兆文,「台灣製藥產業」,生物技術開發中心,1999年。
    4. 吳青松,「國際企業管理理論與實務」,智勝,1996年8月。
    5. 吳琮璠,「資訊管理個案研究方法」,資訊管理學報,1997年。
    6. 何建輝,「資訊創新趨勢下資訊策略規劃」,國防管理學院資源管理研究所碩士論文,2003年。
    7. 巫文玲,「全球藥品市場即將邁入5000億美元大關」,ITIS產業資訊服務網,2004年4月。
    8. 巫文玲,「2001年全球製藥銷售概況」,ITIS產業資訊服務網,2002年5月。
    9. 李東峰,「資訊策略與企業策略連結程度之研究」,國立中興大學資訊管理學系碩士論文,1997。
    10. 林東清,「資訊管理」,智勝,2004年。
    11. 徐雅芬,「2001年亞太地區製藥市場分析」,ITIS產業資訊服務網,2002年12月。
    12. 徐雅芬,「2006年全球製藥產業市場佔有率預測」,ITIS產業資訊服務網,2002年5月。
    13. 黃興進,「產業電子化學界研究推廣計畫,應用研究分項計畫,藥物配送業於電子商務之應用」,經濟部技術處,2001年6月。
    14. 麥可波特,「全球化競爭優勢」,商周出版,2001年。
    15. 許正昇,「我國製藥產業經營策略之研究」,國立成功大學企業管理學系碩士論文,2000年。
    16. 湯明哲,「策略精論」,天下文化,2003年。
    17. 蔡錫清,「健康保制度演變與醫院經營策略之研究-以個案醫院為例」,1990年。
    18. 戴寶郎,「台灣製藥業策略聯盟之研究」,國立政治大學企業管理學系碩士論文,2001年6月。
    19. 嚴智雄,「多國籍製藥業在台灣之競爭策略究」,國立中興大學企業管理研究所碩士論文,1997年。
    20. 羅淑慧,「生技/醫藥速報」半月刋,111期,2003年
    英文部份 :
    1.Ansoff H. Igor, ”Corporation Strategy (with an introduction by Sir John Harvey-Jones)”, Penguin, Harmondsworth, Middlesex, England, 1987
    2.Ansoff H. Igor, ”Strategic Management”, Macmillan, London ,1979
    3.Applegate, “Corporate Information System Mangement, 5th “, McGraw-Hill,Irwin 1999 .
    4.Bakos, J.Y. and M.E. Treacy, “Information Technology and Corporate Strategy: A Research Perspective,” MIS Quarterly, June, 1986, pp.106-119.
    5.Barlett, C. A. and S. Ghoshal, “Managing Across Border”, Boston: Harvard Business School Press, 1989
    6.Broadbent, M. and Weill, P. “Improving Business and Informatin Strategy alignment:Learning from the banking”, 1993
    7.Callon, D., “Competitive Advantage Through Information Technology”, Mcgraw-Hill, 1996
    8.Dunning, J.H., “Explining changing Patterns of International Production : In Support of the Eclectic Theory”, Oxford Bulletin of Economics and Statistics, Vol. 41, pp.269-295, 1973
    9.Dunning, J. H., Multinational Enterprises and the Global Economy, Workingham:Addison-Wesley, 1993
    10.Dymsza. W. A., “A Model and Recent Developments”, Journal of International Business Studies, Vol. 15, 1984
    11.Porter, M. E., “Competitive Strategy”, Free Press, New York, N. Y. 1980
    12.Porter, M. E., “Competitive Advantage”, Free Press, New York, N. Y. 1985
    13.Porter, M. E. and Millar, V. E., “How Information Gives You Competitive Advantage”, Harvard Business Review, pp.149-160, July/Aug, 1985
    14.Tufts Center for the Study of Drug Development, PAREXEL Pharmaceutical R&D Statistical Sourcebook, 2000
    15.Vernon, R., “Where are the Multinationals Headed?”, In Kenneth A. Froot, Direct Foreign Investment, Chicago: The University of Chicago Press, 1993
    網站部份 :
    1.http://biotech.nsc.gov.tw,科技年鑑生技網,2003年11月18日
    2.http://datas.ncl.edu.tw/theabs/00/,全國博碩士論文資訊網,2004年3月30日
    3.http://doit.moea.gov.tw,經濟部技術處,2004年3月30日
    4.http://www.dcb.org.tw,財團法人生物技術開發中心,2004年3月30日
    5.http://www.dgbasey.gov.tw,行政院主計處,2003年11月18日
    6.http://www.doh.gov.tw,行政院衛生署,2004年5月3日
    7.http://www.itis.org.tw,ITIS產業資訊服務網,2004年3月30日
    8.http://www.imshealth.com,International Medical Service,2004年4月20日
    9.http://www.imsknowledgelink.com,IMS Knowledge Link,2004年4月20日
    10.http://www.pitdc.org.tw,藥技資訊網,2004年4月20日
    11.http://www.top10links.com,Top10Link,2004年4月20日
    12.http://www.worldpharmaweb.com,World Pharma Web,2004年4月20日
    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    89932116
    92
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0089932116
    Data Type: thesis
    Appears in Collections:[Executive Master of Business Administration] Theses

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