| Reference: | References
1.Aggarwal, A.K. "End user training - revisited," Journal of End User Computing (10:3) 1998, pp 32-33.
2.Anderson, E.F. "Managerial considerations in participative design of MIS/DSS," Information & Management (9:4) 1985, pp 201-207.
3.Bancroft, N., Seip, H., and Sprengel, A. Implementing SAP R/3: How to Introduce a Large System into a Large Organization, (2nd ed.) CT: Manning Publications, Greenwich, 1998.
4.Coch, L., and French, J.R.P., Jr. "Overcoming resistance to change," Human Relations (1) 1948, pp 512-532.
5.Davenport, T.H. Mission Critical: Realizing the Promise of Enterprise Systems Harvard Business School, Boston, Massachusetts, 2000.
6.Davison, O.C. "The sources and limits of resistance in a privatized utility," in: Resistance and power in organizations: 69101, D.K. J. M. Jermier, & W. R. Nord (ed.), New York: Routiedge, 1994.
7.deJager, P. "Communicating in times of change," Journal of Systems Management) 1994, pp 28-33.
8.DeLone, W.H., and McLean, E.R. "The DeLone and McLean model of information systems success: A ten-year update," Journal of Management Information Systems (19:4), Spring 2003, p 9.
9.Dickson, G.W., and Simmons, J.K. "The behavior side of MIS," Business Horizons) 1970, pp 59-71.
10.Dunford, R., Dunphy, D.C., and Stace, D.A. "Strategies for Planned Change. An Exchange of Views Between," Organization Studies (11:1) 1990, p 131.
11.Dunphy, D., and Stace, D. "The strategic management of corporate change," Human Relations (46:8), Aug 1993, p 905.
12.Ginzberg, M.J. Implementing as a Process of Change: A Framework and Empirical Study, Rept CISR-13, Center for Information Systems Research, Massachusetts Institute of Technology, Cambridge, 1975.
13.Hall, C., and Harvie, C. "A Comparison of the Performance of SMEs in Korea and Taiwan: Policy Implications for Turbulent Times," in: University of Wollongong Economics Working Paper Series, http://www.uow.edu.au/commerce/econ/wplist.html, 2003.
14.Hasan, H., and Ditsa, G. "The Impact of Culture on the Adoption of IT: An Interpretive Study," Journal of Global Information Management (7:1), Jan-March 1999, p 5.
15.Hofstede, G. Cultures Consequences CA: Sage., 1980.
16.Holmes, T.S., and Holmes, T.H. "Short-term intrusions into lifestyle routines," Journal of Psychosomatic Research (14) 1970, pp 121-132.
17.Huang, C.L. "Business Mindsets and Styles of the Chinese in the People`s Republic of China, Hong Kong, and Taiwan," The international Executive (36:2), Mar/Apr 1994, p 203.
18.Hultman, K.E. The path of least resistance: Preparing employees for change, Austin, TX: Learning Concepts, 1979.
19.Hultman, K.E. "Scaling the wall of resistance," Training and Development:October: 15-18) 1995.
20.Janson, M.A., Woo, C.C., and Smith, L.D. "Information systems development and communicative action theory," Information & Management (25:2), Aug 1993, pp 59-72.
21.Jiang, J.J., Muhanna, W.A., and Klein, G. "User resistance and strategies for promoting acceptance across system types," Information & Management (37:1), Jan 2000, p 25.
22.Joshi, K. "A Model of Users` Perspective on Change: The Case of Information Systems Technology Implementation," MIS Quarterly (15:2), Jun 1991, p 229.
23.Judson, A.S. Changing behavior in organizations: Minimizing resistance to change, Cambridge, MA: Basil Blackwell, 1991.
24.Keen, P.G.W. "Information systems and organizational change," Communications of the ACM 24(1)) 1981, pp 22-34.
25.Kesner, I.F., and Fowler, S. "When consultants and clients clash," Harvard Business Review (75:6), Nov/Dec 1997, p 22.
26.Klein, K.J., Hall, R.J., and Laliberte, M. "Training and the organizational consequences of technological change: a case study of computer-aided design and drafting," in: Technological Innovation and Human Resources: End-User Training, U.E. Gattiker and L. Larwood (eds.), de Gruyter, New York, 1990.
27.Kling, R. "Social analysis of computing: theoretical perspectives in recent empirical research," Computing Surveys (12:1) 1980, pp 61-110.
28.Kotter, J.P., and Schlesinger, L.A. "Choosing Strategies for Change," Harvard Business Review (57:2), March/April 1979, p 106.
29.Land, F.F. "The management of change: guiding for the successful implementation of information systems," in: Creating a Business-based IT Strategy, A. Brown (ed.), Chapman & Hall, London, UK, 1992, pp. 145-157.
30.Lawler, E.E., and Mohrman, S.A. "Quality circles: after the honeymoon," in: Psychological Dimensions of Organizational Behavior, B.M. Staw (ed.), Macmillian, New York, 1991, pp. 144-173.
31.Lindstone, H., and Turoff, M. The Delphi Method Addison Wesley Publishing Co., 1975.
32.Markus, L.M., Axline, S., Petrie, D., and Tanis, C. "Learning from adopters` experience with ERP: problems encountered and success achieved," Journal of Information Technology (15:4), Dec 2000, pp 245-266.
33.Markus, M.L. "Power, Politics, and MIS Implementation," Communications of the ACM (26:6), June 1983, pp 430-444.
34.Martinsons, M.G., and Chong, P.K.C. "The influence of human factors and specialist involvement on information systems success," Human Relations (52:1) 1999, pp 123-152.
35.Mathieu, J.E., and Zajac, D.M. "A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment," Psychological Bulletin (108) 1990, pp 171-194.
36.Mumford, E. "Human values and the introduction of technological change," Manchester Business School Review (3:2) 1979, pp 13-17.
37.Nord, W.R., and Tucker, S. Implementing Routine and Radical Innovation Lexington, Lexington Books, MA, 1987.
38.O`Brien, J.A. "Computer, Management, and Society," in: Computer in Business Management: An Introduction, Richard D. Irin inc., 1979.
39.Odiorne, G.S. "The Change Resisters," The Personnel Administrator (26:1), Jan 1981, p 57.
40.Piderit, S.K. "Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change," Academy of Management. The Academy of Management Review (25:4), Oct 2000, p 783.
41.Rivard, S. "Successful implementation on end-user computing," Interfaces (17:3) 1984, pp 25-33.
42.Robey, D., Ross, J.W., and Boudreau, M.-C. "Learning to implement enterprise systems: An exploratory study of the dialectics of change," Journal of Management Information Systems (19:1), Summer 2002, p 17.
43.Ross, J.E. Modern Management and Information System Prentice-Hall Company, 1976.
44.Ross, J.W., and Vitale, M.R. "The ERP Revolution: Surviving vs. Thriving," Information Systems Frontiers (2:2), Aug 2000, p 233.
45.Rousseau, D.M. "Managing the change to an automated office: lessons from five case studies," Office: Technology and People (4) 1989, pp 31-52.
46.Sanders, D.H. Computer In Business, chapter 14 Macgraw-Hill, 1979.
47.Seddon, P.B. "A respecification and extension of the DeLone and McLean model of IS success," Information Systems Research (8:3), Sep 1997, p 240.
48.Shang, S., and Seddon, P.B. "Assessing and Managing the Benefits of Enterprise Systems: the Business Managers Perspective," Information Systems (12) 2002, pp 271-299.
49.Smith, H.A., and McKeen, J.D. "Computerization and Management: A Study of Conflict and Change," Information & Management (22:1), Jan 1992, p 53.
50.Strebel, P. "Why do employees resist change," Harvard Business Review (74:3), May/Jun 1996, p 86.
51.Sumner, M. "Critical Success Factors in Enterprise Wide Information Management Systems Projects," 5th Americas Conference on Information Systems, Milwaukee, Wisconsin, USA, 1999.
52.Swanson, E.B. Information systems implementation: bridging the gap between design and utilization Irwin, Homewood, IL, 1988.
53.Zaltman, G. "STRATEGIES FOR PLANNED CHANGE," The Public Relations Journal (32:2), FEB. 1976, p 30.
54.Zuboff, S. In the Age of the Smart Machine: The Future of Work and Power Basic Books, New York, 1988. |
