Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/34239
|
Title: | 會計師事務所提供網站認證服務之評估:需求面觀點 |
Authors: | 王品傑 |
Contributors: | 陳錦烽 王品傑 |
Keywords: | WebTrust 確認性服務 網站認證標章 WebTrust Assurance Services Web Assurance Seals |
Date: | 2006 |
Issue Date: | 2009-09-18 09:06:02 (UTC+8) |
Abstract: | 美國會計師協會(AICPA)與加拿大會計師協會(CICA)在1998年推出WebTrust網站安全認證服務,以提供類似於財務報表簽證的方式,對網站之服務提供認證。WebTrust希望透過會計師在財務認證上之品牌聲譽及獨立性,並藉由提供較廣泛、較深度之服務內容,以取得消費者的青睞。本研究係探討國內網站認證市場之需求面,主要之研究發現為消費者對於網站認證標章有一定程度的了解,並認為WebTrust的服務內容相當重要。在網站認證服務競爭優勢之評估方面,會計師具有公信力及客觀之優勢。相較於其他網站認證機構而言,消費者認為會計師較適合提供隱私性服務。此外,本研究發現消費者對於網站認證標章有過度的期待,可能因而產生期望落差。相關業者在提供網站認證服務時,可能會產生潛在之訴訟風險,宜妥為管理及因應。 The WebTrust assurance service was created through a joint effort between the American Institute of Certified Public Accountants (AICPA) and the Canadian Institute of Chartered Accountants (CICA) in 1998. WebTrust uses an approach similar to the attestation of financial statements and provides assurance services to Web hosts. Utilizing the CPAs’ reputations and independence and more complete coverage of its assurance services, WebTrust aims to establish its presence in the Web assurance market. This study examines the demand side of Web assurance services. Our results show that consumers have fundamental understanding of Web assurance seals and recognize the importance of Web assurance services as provided by WebTrust. In addition, CPAs have advantage in credibility and objectivity over others Web assurance providers, and are more suitable in providing privacy assurance. It’s worthy noting, however, that there is an expectation gap between consumers and Web assurance providers. When offering Web assurance services, a provider may face the potential risk of lawsuit and should address the issue properly. |
Reference: | 王佳羚,2000,會計師提供確認性服務在我國之可行性研究-需求面探討,私立中原大學會計系碩士論文。 王信文與何巧齡,2006,影響網路購物行為關鍵因素分析,經營管理論叢。 朱惠中,2006,影響網路書店購買意圖之實驗室研究,國立中央大學資訊管理研究所碩士論文。 吳琮璠,2001,迎接千禧年的一新經營、新業務、新走向:淺淡電子商務、認證與知識科技,會計研究月刊 168:107-116。 杜榮瑞,2002,電子商務的控制與確認服務:隱私、交易完整與安全問題-電子海灣拍賣網站的個案研究,會計評論 3:1-27。 周旭華譯,1988,Poter, M. E.,競爭策略,台北:天下遠見出版股份有限公司。 周國華,2000,WebTrust:網站安全認證服務的現況探討,電腦稽核年刊。 林蟬娟與楊孟萍,1997,21世紀會計師新業務-確認性服務,會計研究月刊 138:106-111。 洪佩伶,2003,網站知名度與安全交易機制對消費者網路購買意願之影響-以大台北地區網路使用者為例,國立交通大學經營管理研究所碩士論文。 曹佩君,2005,網路拍賣人際交易信任之研究-以台灣買家為例,私立義守大學資訊管理研究所碩士論文。 陳秋元,2001,我國會計師事務所執行網路認證(WebTrust)之研究,私立淡江大學會計系碩士論文。 楊大緯,2000,網路購物意願之影響因素研究,國立大同大學事業經營研究所碩士論文。 鄞國鏈,2003,第三者保證標章對網路消費者行為意圖之影響,國立中央大學資訊管理研究所碩士論文。 Cohn, M. 1997. CPA assurance goes online. Accounting Technology (December): 38-45. Cook, D. P. 2003. The role of third party seals in building trust online. E-service Journal 2:71-84. Dunn, B. 1997. Big six assurance services keep e-commerce honest. Accounting Today : 5. Elliott, R. K. 1998. Assurance services and the audit heritage. The CPA Journal (June):40-47. Elliott, R. K. 1994. Confronting the future: choice for the attest function. Accounting Horizons (September): 106-124. Elliott, R. K. 1996. Assurance services: where we are; where we are going. Journal of accountancy (September): 16-17. Elliott, R. K. and D. M. Pallais. 1997. To market, to market we go. Journal of accountancy (September): 81-86. Gendron,Y. and M. Barrett. 2004, Professionalization in Action Accountants` Attempt at Building a Network of Support for the WebTrust Seal of Assurance. Contemporary Accounting Research (fall): 563-602. Gray, G.L. and R. Debreceny. 1998. New assurance services:The electronic frontier. Journal of accountancy 185 (May): 32-38 Greenstein, M. G. and J. E. Hunton. 2003. Extending the accounting brands to privacy services. Journal of Information Systems 17 (fall): 87-110. Houston, R. W. and G. K. Taylor. 1998. Consumer perceptions of CPA WebTrust assurance : evidence of an expectation gap. International Journal of Auditing 3: 89-105. Kimery, K. M. and M. McCord. 2006. Signals of trustworthiness in e-commerce. Journal of Electronic Commerce in Organizations 4: 52-74. Koreto, R. j. 1998. A WebTrust experience. Journal of Accountancy 186 (October): 99. Koreto, R. J. 1998. WebTrust: a new approach to e-commerce. Journal of Accountancy 185 (May): 38. Kovar, Stacy., K. G. Burke, and B. R. Kovar. 2000. Consumer response to CPA WebTrust assurance. Journal of Information Systems 14 (spring): 17-35. Lala, V. V. Arnold., S. G. Sutton., and L. Guan. 2002. The impact of relative information quality of e-commerce assurance seals on Internet purchasing behavior. International Journal of Accounting Information Systems 3: 237-253. Miller, J. and R. Aming. 2003. How companies can benefit by addressing privacy issues. The CPA Journal 73 (May): 15. Miyazaki, A. D. and S. Krishmamurthy. 2002. Internet seals of approval Effects on online privacy policies and consumer perceptions. Journal of Consumer Affairs 36: 28-49. Moores, T. 2005. Do consumers understand the role of privacy seals in e-commerce. Communications of The Acm 48 (March): 86-91. Nieschwietz, R. J. 2001. A comparison of Web assurance services based on trust formation and outcomes. Ph.D. dissertation, Arziona State University. Nikitkov, A. 2006. Information assurance seals how they impact consumer purchasing behavior. Journal of Information Systems 20 (spring): 1-17. Pacini, C. and D. Sinason. 1999.The law and CPA WebTrust. Journal of Accountancy 187: 20-24. Portz, K. 2000. Do consumer understand WebTrust mean. The CPA Journal (October): 46-52. Portz, K. S. 2000. The effect of WebTrust on the perceived trustworthiness of a web site and the utilization of electronic commerce. Ph. D. dissertation, University of Nebraska. Primoff, W.M. 1998. Electronic commerce and WebTrust. The CPA Journal 84 (November):14-28 Rifon, N. J. R. Larose., and S. M. Choi. 2005. Your privacy is sealed effects of web privacy seals on trust and personal disclosures. The Journal of Consumer Affairs 39: 339-362. Sivasailam, N., D. J. Kim, and H. R. Rao. 2002. What Companies Are(n`t)Doing about Web Site Assurance. IT Pro: 33-40. Wakefield, R. L. 2001. A determination of the antecedents of online trust and an evaluation of current Web assurance seals, Ph. D. dissertation, University of Mississippi. Wakefield, R. L. and D. Whitten. 2006. Examining user perceptions of third-party organization credibility and trust in an e-retailer. Journal of Organizational and End User Computing 18: 1-19. Wakefield, R. L. M. H. Stock, and W. M. Wilder. 2004. The role of web site characteristics in initial trust formation. Journal of Computer Information Systems 45: 94-103. |
Description: | 碩士 國立政治大學 會計研究所 94353025 95 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0094353025 |
Data Type: | thesis |
Appears in Collections: | [Department of Accounting] Theses
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|