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    Title: 大學圖書館知識管理模式之研究-以國立政治大學圖書館為例
    The Study of Knowledge Management Model Based on National ChengChi University Libraries
    Authors: 劉俊宏
    Contributors: 薛理桂
    劉俊宏
    Keywords: 知識管理
    大學圖書館
    Knowledge Management
    University Library
    Date: 2004
    Issue Date: 2009-09-14 12:00:19 (UTC+8)
    Abstract: 本研究主要探討大學圖書館在進行知識管理時的管理程序,並針對系統及管理流程兩方面給予建議。本研究採用訪談法,以國立政治大學的圖書館館員及電子計算機中心人員為對象,對研究問題進行探討。

    研究結果分為知識管理流程與知識管理系統開發兩方面:在知識管理流程方面,其內容應包含知識取得、知識創造、知識整合與儲存、知識轉移與擴散,及知識分享五個階段,並要與目前作流程相互結合。而知識管理系統開發方面,則有以下三點結論:(1)大學圖書館在進行系統開發時應該遵守相關國際標準,以利於未來進行知識分享與交換;(2)系統功能應具備靈活與彈性,以利於未來發展及永續經營;(3)應定期為知識管理系統做後續維修與資料備份工作。
    This study discusses the management procedure when the knowledge management is proceeding in university libraries. And we also provide some advices aimed at its system and relative procedure. In order to investigate this research, the Interview Method is introduced, and we took the librarians and staffs of Computer Center in NCCU as objects of this method.

    Conclusions of this research can be described in the procedure of knowledge management and in the development of knowledge management system:As to the procedure of knowledge management , it should have five steps including Knowledge Acquisition, Knowledge Creating, Knowledge Integrating & Storing, Transmitting & Applying, and Knowledge Sharing. And these steps have to be combined with the present operation procedure. As to the building of knowledge management system, we have following three advices, (1) in favor of prospective knowledge sharing and exchanging, university libraries should obey the international standard when the development is carrying out. (2) in favor of prospective expansion and sustainable use , the functions of the procedure have to be provided with good flexibility. (3) the follow-up repair and data copy of the system are required regularly .
    Reference: 一、中文資料
    Arthur Andersen Business Consulting著、劉京偉譯 (民89)
    知識管理的第一本書 台北市:商周。
    Kransdorff, A.著、劉美岑譯(民89)組織記憶與知識管理:企業保存know-how的方法 台北市:商周。
    王俊程、戴榮賦(民88)「以知識管理強化組織效能」資訊與電腦雜誌11:50。
    王如哲(民89) 知識管理的理論與應用:以教育領域及革新為例 台北市:五南。
    李宜真(民86) 知識密集產業的知識管理架構 國立台灣大學國際企業研究所論文。
    李華偉(民91) 知識管理的理論與實踐 北京:華藝。
    李琇兒(民92) 「知識管理時代圖書館的意義」 國立中央圖書館臺灣分館館刊 9(2):21-27。
    何光國(民79) 圖書資訊組織原理 台北市:三民。
    林生傳(民92) 教育研究法 台北市:心理。
    吳紹群(民89) 「公共圖書館館藏發展再思考」 書苑46:1-13。
    阮明淑(民91) 「公共圖書館的知識管理」 臺北市立圖書館館訊 19(4):1-13
    邱子恆(民89) 「知識管理及其對圖書館的影響」中國圖書館學會會報 65:99-109。
    邱子恆(民92) 「知識資源之組織策略與方法」中國圖書館學會會報 71:125-147。
    張金龍(民92) 研究型知識的管理議題-以政大商學院為例 國立政治大學資訊管理研究所論文。
    溫達茂、呂春嬌(民90) 「知識組織的工具 – Topic Maps」21世紀資訊科學與技術學術研討會論文集 頁389。
    陳光華、潘榕森(民92) 「知識管理及其於學術圖書館之應用」大學圖書館 7(2): 37-59。
    陳昭珍(民84) 「圖書館員如何在資訊社會扮演資訊組織與分析者的角色」中國圖書館學會會報 55:39-50。
    陳書梅(民91) 「知識管理與圖書館組織文化」 中國圖書館學會會報 69:66-81。
    葉永標(民92) 「學校圖書館館員在知識管理的角色任務之探討」國立中央圖書館臺灣分館館刊 9(3):44-52。
    劉採王京(民91) 「圖書館管理策略的另類選擇:知識管理」書苑 53:34-50。
    盧秀菊(民90) 「知識管理在圖書館管理應用之可行性」臺北市立圖書館館訊 18(4):33-45。
    譚大純(民92) 「知識管理策略、知識管理績效與功能性績效之聯結模式建構與跨產業實證研究」輔仁管理評論 10(2): 119-144。
    二、英文資料
    Anand, V., Manz, C.C. & Glick, W.H. (1998) An organizational memory approach to information management. Academy of management review. 23(4): 796-809.
    Arthur Andersen and The American Producivity and Quality Center.(1996) The Knowledge Management Assessment Tool: External Benchmarking Version,Winter.
    Beckman,T.(1997) A Methodology for Knowledge Management.
    Proceeding of the IASTED International Conference on AI and Soft
    Davenport, T.H.& Prusak, L. (1998) Working Knowledge : How Organizations Manage what They Know. Boston: Havard Business School Press.
    Duffy,J. (2000) Knowledge Management: What Every Information Professional Should Know. Information Management Journal. 34(3): 10-16.
    Garrity,Edward J. & Siplor, T. C.(1994) Multimedia as a Vehicle for Knowledge Modeling in Expert System. Expert System with Application. 7(3):397-406.
    Gilbert, M. & Gordey-Hayes M. (1996) Understanding the Process of Knowledge Transfer to Achieve Successful Technological Innovation. Technovation. 16(6):301-312.
    Hedlund, Gunnar(1994) A model of Knowledge Management and the N-Form Corporation. Strategic Management Journal. 15:73-90.
    Hendriks, P.(1999) Why share knowledge? The influence of ICT on motivation for knowledge sharing. Knowledge and Process Management. 6(2):91-100.
    Lenonard-Barton, D.(1995) Wellsprings of Knowledge. Boston: Havard Business School Press.
    Lyons,K. L. Knowledge Management and Virtual Organizations. Hershey: IDEA
    Nonaka, I. & Takeuchi, H.(1995) The Knowledge-creating Company. New York: Oxford University Press.
    Petrash,G. (1996) Dow’s Journal to a Knowledge Value Management Culture. European Management Journal 14(4):365-373.
    Polanyi, M.(1967) The Tacit Dimension. N.Y: M.E. Sharp Inc.
    Probst,G. and Raub,S. and Romhardt K.(2000)Managing Knowledge : Building Blocks for Success. Chichester: John Wiley & Sons
    Roberts, B. (2000) Pick employees’brains. HR Magazine
    45(2):115-120.
    Sarvary, M. (1999) Knowledge Management and Compectition in the Consultingindustry. California Management Review. 41: 95-107.
    Shariff, M.N.(1988) Basis of Techno-economic Policy Analysis. Science and Public Policy. 15(4):217-229.
    Skyrme,D. J. (1999) Knowledge Management: Making it Work. The Law Librarian. 30(2):84-91.
    Sveiby,K.(1997) The new Organizational Wealth. San Francisco:Berrett Koehler.
    Van der Spek R. and Spijkervet A.(1997) Knowledge Management : Dealing Intelligently with knowledge,Knowledge Management and its Intergrative Elements,eds.New York:CRC Press.
    Wiig, K. (1993) Knowledge Management Foundations. Arlington: Schema Press.
    Zand,D.E.(1981) Information, Organization, and Power-Effective Management in the Knowledge Society. , N.Y:Mc Graw-Hill.
    Description: 碩士
    國立政治大學
    圖書資訊與檔案學研究所
    90155005
    93
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0901550051
    Data Type: thesis
    Appears in Collections:[Graduate Institute of Library, Information and Archival Studies] Theses

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