Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/30147
|
| Title: | 智慧資本與經營績效關係性之實證研究 |
| Authors: | 林鈺傑
Lin,Yu-chieh |
| Contributors: | 陳明進
Chen,Ming-ching
林鈺傑
Lin,Yu-chieh |
| Keywords: | 平衡計分卡
智慧資本
經營績效
遞延效益
balanced scorecard
intellectual capital
business performance
legged effects |
| Date: | 2003 |
| Issue Date: | 2009-09-11 17:20:32 (UTC+8) |
| Abstract: | 經濟體系由過去以產品為導向、有形資產為主的經濟體系轉向為以知識、服務與無形資產為主的知識型經濟時，產業核心競爭力已逐漸改變，財務性及非財務性的智慧資本成為企業取得核心競爭力與確保未來獲利能力之驅動力量。因此本研究將智慧資本與企業經營績效之關係性研究，試著根據「平衡計分卡」以非財務性領先指標連結最終財務績效表現之觀點與「智慧資本」的觀念架構，以瞭解影響企業經營績效之核心智慧資本項目與衡量指標，並提出具體建議，期使企業內部經理人與外部投資人能獲得足夠且攸關的財務與非財務資訊，俾以做出正確的決策。
本研究乃針對我國上市(櫃)製造業為研究對象，包含資訊電子業、化學業、水泥、生物科技、玻璃陶瓷、食品、紡織、造紙、塑膠、運輸工具、電線電纜、橡膠輪胎、機電、鋼鐵金屬等產業，並將智慧資本分為人力資本、創新資本、流程資本以及顧客資本四大構面因素，探討智慧資本與經營績效之關係性，從企業內部管理者的觀點，以企業之經營績效作為衡量智慧資本所產生實質效益之衡量指標，並發展以下問題：
【問題一】人力資本對企業經營績效之影響為何？是否具有遞延效益？
【問題二】創新資本對企業經營績效之影響為何？是否具有遞延效益？
【問題三】流程資本對企業經營績效之影響為何？是否具有遞延效益？
【問題四】顧客資本對企業經營績效之影響為何？是否具有遞延效益？
研究結果顯示，整體而言，儘管並非所有自變數之反應皆如預期，智慧資本對企業之經營績效仍然具有正向之影響。就個別項目而言，代表人力資本衡量指標之「員工附加價值」與「員工變動率」，代表創新資本衡量指標之「研發投入密集度」，以及代表顧客資本之「廣告投入密集度」均對於當期經營績效具有正向之影響。而人力資本、創新資本以及流程資本對於經營績效則具有遞延一期以上之影響。
This study is based on the viewpoint of ” the balanced scorecard”－linking non-financial, leading performance measures to ultimate financial performance measures, and the framework of “intellectual capital” to analyize the relationship between intellectual capital and business performances, catch on which categories and measures of intellectual capital can be concerned with business performances, and set forth concrete suggestions. It’s anticipated that the management and investors would obtain enough and relevant information to make accurate decisions.
This study primarily focuses on the enterprises of manufacturing industry trading in Taiwan Stock Exchange Corporation, classifies intellectual capital into four categories: human capital, innovation capital, process capital and customer capital, and then analyzes the relationship between intellectual capital and business performances from the management’s viewpoint through using business performance as measures of benefit from intellectual capital. Four issues are as follows:
（1） Is human capital concerned with business performances? Are there any legged effects?
（2） Is innovation capital concerned with business performances? Are there any legged effects?
（3） Is process capital concerned with business performances? Are there any legged effects?
（4） Is customer capital concerned with business performances? Are there any legged effects?
The results show that intellectual capital as a whole has positive effects on business performances. Specificly, both “value-added by personnel” and “rate of personnel change” of human capital measures, “R&D intensity” of innovation capital measures, and “advertisement intensity” of customer capital measures are positively concerned with business performances. In addition, human capital, innovation capital, and process capital do have lagged effects on business performances. |
| Reference: | 一、中文部分：
林日峰審訂，2001，企業價值報告趨勢預測，台北：財團法人資誠教育基金會出版。
周文賢，2002，多變量統計分析--SAS/STAT 使用方法，台北：智勝文化。
李翠卿、江逸之，2003，傳產托起夕陽變朝陽--換腦袋，賭明天，遠見雜誌，第211期（一月號）：110-120。
李貴富，2002，智慧資本創造活動之商業價值，國立政治大學會計學系未出版碩士論文。
吳思華智慧資本研究團隊，2000年，網際網路企業智慧資本衡量模式。
吳秀娟，2000，企業市場價值與淨值差異影響因素之研究-以我國資訊電子業為例，國立政治大學會計學系未出版碩士論文。
吳昱璟，2002，資訊科技投資對企業生產力變動、生產效率與財務績效影響之研究，國立政治大學會計學系未出版碩士論文。
吳修辰整理，2004，自有品牌是台灣企業唯一出路--專訪友達光電董事長李焜耀，談下一波產業勝出學，商業週刊，第860期：90-98。
吳修辰、許瓊文，2004，總獲利翻一倍--2003年「1000大製造業排名」完整版，商業週刊，第860期：74-85。
吳鑑芝，2003，智慧資本與公司價值之攸關性探討，私立中原大學會計學系未出版碩士學位論文。
許戍，2002，研究發展、廣告支出與企業經營績效關聯性之研究，國立政治大學會計學系未出版碩士論文。
曾栗萱，2003，智慧資本與經營績效關聯性之探討--以我國資訊產業為實證對象，國立政治大學會計學系未出版碩士論文。
湯珮妤，2000，企業類型與研發支出、專利權成效之遞延效益研究，國立中正大學企業管理研究所未出版碩士論文。
黃潔，2002，商標權之價值攸關性研究，國立中正大學會計學研究所未出版碩士論文。
楊平靖，2000，平衡計分卡架構探討公司市場價值與帳面價值差異--以台灣資訊電子業為實證研究對象，國立台灣科技大學企業管理學系未出版碩士論文。
溫士賢，2003，研發、廣告與人力支出和企業價值之關係性探討--以台灣上市上櫃企業為例，國立台灣大學會計學研究所未出版碩士論文。
資策會，2001，我國資訊產業智慧資本現況與未來發展趨勢，財團法人資訊工業策進會專題研究報告。
廖芝嫻，2002，智慧資本與經營績效關聯之實證研究--以我國資訊電子業技術人力資本為例，國立政治大學會計學系未出版碩士論文。
蔡宗仁，1994，廣告支出會計理論與問題之研究，國立政治大學會計學系未出版碩士論文。
鄧秋菊，2002，商標價值之估計及其攸關性之探討，私立中原大學會計學系未出版碩士學位論文。
馬秀如、劉正田、俞洪昭與諶家蘭，1999，資訊軟體業無形資產鑑價制度之研究，台灣證券交易所股份有限公司委託研究計畫報告。
歐進士，1998，我國企業研究發展與經營績效關聯之實證研究，中山管理評論，第6卷，第2期：357-386。
劉正田，2001，研發支出資本化之會計基礎股票評價，會計評論，第33期：1-26。
盧諭緯等採訪、撰文，2003，封面故事－10大國際品牌專題報導，數位時代雙週，第68期。
二、英文部分：
Aboody, D. and B. Lev. 2001. R&D productivity in the chemical industry. Working paper, New York University.
Bassi, L. J. and M. E. Van Buren. 1999. Valuing investment in intellectual
capital. International Journal of Technology Management 18 (5/6/7/8/):
414-432.
Barsky, N. and Garry M. 2000. The most valuable resource-measuring and managing intellectual capital. Strategy Finance 81 (8): 58-62.
Bontis, N. 1999. Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. International Journal of Technology Management 18 (5/6/7/8): 433-462.
Bontis, N., W. Keow, and S. Richardson. 2000. Intellectual capital and business performance in Malaysian industries. Journal of Intellectual Capital 1 (1): 85-100.
Brynjolfesson, E., and S. Yang. 1999. The intangible costs and benefits of computer investments: Evidence from the financial markets. Working paper, Massachusetts Institute of Technology.
Chauvin, K. W., and M. Hirschey. 1993. Advertising, R&D expenditures and the market value of the firm. Financial Management 22 (4): 128-140.
Deng, Z., B. Lev, and F. Narin. 1999. Science and technology as predictors of
stock performance. Financial Analysts Journal 55 (3): 20-32.
Dzinkowski, R. 2000. The measurement and management of intellectual capital: An introduction. Management Accounting 78 (2): 32-36.
Edvinsson, L. and M. S. Malone. 1997. Intellectual Capital – Realizing Your Company’s True Value by Finding Its Hidden Brainpower, New York, NY: Harverd Business.( 林大容譯， Edvinsson, L. and M. S. Malone原著，1999，智慧資本：如何衡量資訊時代無形資產的價值，台北：麥田出版公司。)
Feltham, G. A., and J. A. Ohlson. 1995. Valuation and clean surplus accounting for operation and financial activities. Contemporary Accounting Research. 11 (Spring): 689-731.
Gu, F. and B. Lev. 2001. Intangible assets, measurement, drivers, and usefulness. Working paper, Boston University and New York University.
Hurwitz, J., S. Lines, B. Montgomery, and J. Schmidt. 2002. The linkage between management practices, intangibles performance and stock returns. Journal of Intellectual Capital 3 (1): 51-62.
Ittner, C. D., and D. F. Larcker. 1998. Are non-financial measures leading indicators offinancial performance? An analysis of customer satisfaction. Journal of Accounting Research 36: 1-35.
Johnson, W. H. A. 1999. An integrative taxonomy of intellectual capital: Measuring the stock and flow of intellectual capital components in the firm. International Journal of Technology Management 18 (5/6/7/8): 562-575.
Joia, L. A. 2000. Measuring intangible corporate assets: Linking business strategy with intellectual capital. Journal of Intellectual Capital 1 (1): 68-84.
Kaplan, R. S. and D. P. Norton. 1996. The Balanced Scorecard: Translating Strategy into Action, Boston, Mass.: Harvard Business School Press.
Kaplan, R. S. and D. P. Norton. 2004. Measuring the strategic readiness of intangible assets. Harvard Business Review 82 (2): 52-63.
Knight, D. J. 1999. Performance measures for increasing intellectual capital. Strategy & Leadership 27 (2): 22-25.
Lev, B. and T. Sougiannis. 1996. The capitalization, amortization, and value relevance of R&D. Journal of Accounting and Economics 21: 107-138.
Lynn, B. E. 1998. Performance evaluation in the new economy: Bringing the measurement and evaluation of intellectual capital into the management planning and control system. International Journal of Technology Management 16 (1/2/3): 162-176.
Lynn, B. E. 1998. Intellectual capital. CMA Management 72 (1): 10-15.
O`Donnell, D., P. O`Regan, B. Coates, T. Kennedy, and G. Berkery. 2003. Human interaction: The critical source of intangible value. Journal of Intellectual Capital 4 (1): 82-99.
Riai-Belkaoui, A. 2003. Intellectual capital and firm performance of US multinational firms. Journal of Intellectual Capital 4 (3): 215-226.
Roos, J., G. Roos, N. C. Dragonetti, and L. Edvinsson. 1998. Intellectual Capital – Navigating in the New Business Landscape, New York, NY: New York University Press.
Seethamraju, C. 2000. The value-relevance of trademarks. Ph.D. dissertation, New York University.
Sougiannis, T. 1994. The accounting based valuation of corporate R&D. The Accounting Review 69: 44-68.
Stewart, T. A. 1997. Intellectual Capital: The New Wealth of Organizations, New York, NY: Doubleday.
Sveiby, K. E. 1997. The New Organizational Wealth: Managing And Measuring Knowledge-based Assets, San Francisco, Cal: Berrett-Koehler Publishers.
Sveiby, K. E. 1998. Intellectual capital: Thinking ahead. Australian CPA 68 (5): 18-21.
van Buren, M. E. 1999. A yardstick for knowledge management. Traning & Development 53 (5): 71-78.
Venkatraman, N., and V. Ramanujam. 1986. Measurement of business performance in strategy research: A comparison of approaches. The Academy Of Management Review 11 (4): 801-814. |
| Description: | 碩士
國立政治大學
會計研究所
91353013
92 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0091353013 |
| Data Type: | thesis |
| Appears in Collections: | [會計學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| index.html | 0Kb | HTML2 | 280 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
