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    政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 >  Item 140.119/27067


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    题名: Measuring the Performance of Digital Divide Strategies: The Balanced Scorecard Approach
    作者: 余千智;王行一
    Yu, Chien-Chih;Wang, Hsing-I
    贡献者: 資管系
    日期: 2005-08
    上传时间: 2009-01-17 16:07:19 (UTC+8)
    摘要: Although the digital divide issues have attracted global attentions, literature surveys still show no significant progress towards evaluating effectiveness of the digital divide strategies and projects for bridging the gaps. The objective of this paper is to improve the performance measurement method for digital divide strategies by adapting the balanced scorecard approach. A structured framework is presented to integrate the balanced scorecard perspectives and digital divide dimensions for guiding the development of effective performance measurement indicators and an associated dictionary. Also provided are examples of using the indicators in some government agencies to demonstrate the flexibility and usefulness of the adapted balanced scorecard approach.
    關聯: Lecture Notes in Computer Science, 3591, 151-162
    数据类型: article
    显示于类别:[資訊管理學系] 期刊論文

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