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| 题名: | 公共圖書館ESG實踐與組織學習因素探討：以高雄市立圖書館為例
Exploring ESG Practices and Organizational Learning Factors in Public Libraries : A Case Study in Kaohsiung Public Library |
| 作者: | 翁璿
Weng, Hsuan |
| 贡献者: | 李沛錞
Lee, Pei-Chun
翁璿
Weng, Hsuan |
| 关键词: | ESG（環境、社會、治理）
組織學習
學習型組織
行政法人
ESG (Environmental, Social, and Governance)
Organizational Learning
Learning Organization
Non-Departmental Public Bodies |
| 日期: | 2025 |
| 上传时间: | 2025-09-01 14:29:08 (UTC+8) |
| 摘要: | 在永續發展理念日益深化的全球趨勢下，ESG（環境、社會與治理）已成為組織推動永續經營的重要策略，並逐步從企業擴展至公共部門與非營利機構。公共圖書館作為文化傳播與知識共享的重要平台，不僅肩負資訊平權與社會福祉之責，亦具備實踐ESG的潛力。然而在實務上，公共圖書館常受限於治理架構、資源配置與評估機制，致使ESG實踐面臨挑戰。組織學習作為推動改革的關鍵，可協助公共圖書館強化專業能力、深化組織文化，並提升因應環境變遷的韌性。是故，本研究以高雄市立圖書館為例，分析其ESG實踐中所展現的組織學習動態，期能為我國圖書館推動永續發展提供策略依據與實務參考。
本研究屬探索性質性研究，基於文獻分析法，系統性整理ESG實踐與組織學習相關理論，並建構雙軌分析架構。進而透過個案研究法，選定高雄市立圖書館作為研究對象，以半結構式深度訪談法蒐集資料，深入理解其制度脈絡與實踐行動背後的邏輯。最後，透過主題分析法對訪談資料進行編碼與詮釋，揭示其ESG實踐的制度特徵與組織學習歷程。
研究結果顯示，高市圖透過制度建構、價值導入與行動整合三者的交織深化ESG實踐。此外，組織學習與ESG間的互動機制，則有效驅動組織轉型與持續創新，打造具韌性與學習力的公共圖書館。本研究建議公共圖書館強化ESG理念，提升組織文化與跨部門合作，內化永續目標並整合資源。圖書館管理者應採用反思式領導，培育學習型團隊，並擴大跨域合作。另可借鏡行政法人圖書館，建立系統化中長期發展計劃與完善資訊公開機制。而政府應優化法規與治理架構，推動橫向整合平台，提升資訊透明與共同治理能力，促進公共圖書館永續發展。
With the global trend toward sustainable development, ESG (Environmental, Social, and Governance) has become a key strategy for promoting sustainable operations, gradually expanding from the corporate sector to public and nonprofit organizations. As vital platforms for cultural transmission and knowledge sharing, public libraries bear responsibilities for information equity and social well-being, and they also possess significant potential to implement ESG practices. However, in practice, libraries often face challenges due to limitations in governance structures, resource allocation, and evaluation mechanisms. Organizational learning, as a catalyst for reform, can help libraries enhance professional capabilities, strengthen organizational culture, and improve resilience in response to environmental changes. This study takes the Kaohsiung Public Library as a case study to analyze the dynamics of organizational learning in ESG implementation, aiming to provide strategic foundations and practical references for advancing sustainable development in libraries across Taiwan.
This exploratory qualitative study is based on a literature analysis to review relevant theories on ESG and organizational learning systematically, and to construct a dual-track analytical framework. A case study approach was employed, focusing on the Kaohsiung Public Library as the research subject. Data were collected via semi-structured, in-depth interviews to explore the institutional context and the logic behind practical actions. Thematic analysis was then applied to code and interpret the interview data, revealing the institutional characteristics and organizational learning processes involved in ESG implementation.
The research findings show that the Kaohsiung Public Library has deepened ESG practices through the integration of institutional design, value-driven strategies, and aligned actions. The interplay between organizational learning and ESG initiatives effectively drives organizational transformation and ongoing innovation, fostering a resilient and learning-oriented public library. This study suggests that public libraries strengthen ESG awareness, enhance organizational culture and cross-departmental collaboration, internalize sustainability goals, and integrate resources effectively. Library leaders are advised to adopt reflective leadership, cultivate learning teams, and expand cross-sector partnerships. Non-Departmental Public Body libraries can serve as models for developing systematic mid- to long-term plans and improving information transparency. Furthermore, the government should optimize legal and governance frameworks, promote horizontal integration platforms, and enhance transparency and co-governance to support the sustainable development of public libraries. |
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| 描述: | 碩士
國立政治大學
圖書資訊與檔案學研究所
112155002 |
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| 数据类型: | thesis |
| 显示于类别: | [圖書資訊與檔案學研究所] 學位論文
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