政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/155779

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 114611/145648 (79%)
Visitors : 53784881 Online Users : 691

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大典藏 > College of Commerce > Department of MIS > Periodical Articles > Item 140.119/155779

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/155779

Title:	Comparative Study of XAI Perception between Eastern and Western Cultures
Authors:	簡士鎰 Chien, Shih-Yi;Wang, Yi-Fan;Cheng, Kuang-Ting;Chen, Yu-Che
Contributors:	資管系
Keywords:	XAI;culture;trust;privacy;transparency;explainability;recommender system
Date:	2024-12
Issue Date:	2025-02-24 15:36:58 (UTC+8)
Abstract:	This study examines the impact of Explainable AI (XAI) on users’ cognitive and affective responses, with a particular emphasis on cross-cultural differences. Utilizing the Situation Awareness-Based Agent Transparency model, our XAI mechanisms varied in terms of transparency levels and explanation types. Survey studies conducted in the United States (N = 1200) and Taiwan (N = 600) assessed the cultural influences on XAI perception. Our findings identified significant cultural differences, with Western cultures demonstrating an increased awareness of data privacy and exhibiting a pronounced reluctance to trust AI services. The results further revealed that Eastern cultures emphasized rational analysis in evaluating privacy risk, whereas Western cultures were more inclined to employ emotional responses to assess privacy concerns. Regarding the effectiveness of XAI mechanisms, both the low system transparency with an example-based method and high system transparency with a feature-based method yielded similar positive outcomes. Additionally, while the U.S. group exhibited little variance between conditions, Taiwanese participants demonstrated heightened sensitivity to differences in XAI approaches.
Relation:	International Journal of Human-Computer Interaction, pp.1-17
Data Type:	article
DOI link:	https://doi.org/10.1080/10447318.2024.2441015
DOI:	10.1080/10447318.2024.2441015
Appears in Collections:	[Department of MIS] Periodical Articles

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML	9	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...