政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/153829
English  |  正體中文  |  简体中文  |  Post-Print筆數 : 27 |  全文筆數/總筆數 : 113648/144635 (79%)
造訪人次 : 51606068      線上人數 : 751
RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.
搜尋範圍 查詢小技巧：
  • 您可在西文檢索詞彙前後加上"雙引號"，以獲取較精準的檢索結果
  • 若欲以作者姓名搜尋，建議至進階搜尋限定作者欄位，可獲得較完整資料
    •  進階搜尋


    請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/153829


    題名: Exploring the role of interaction in older-adult service innovation: insights from the testing stage
    作者: 吳豐祥
    Wu, Feng-Shang;Chin, Ya-Lan;Liu, Jian-Bing;Li, Yan;Wang, Jin
    貢獻者: 科管智財所
    關鍵詞: Business and management;Economics;Science, technology and society
    日期: 2024-07
    上傳時間: 2024-10-04
    摘要: In the context of global aging trends, service innovation targeting older adults is becoming increasingly crucial. Because the traditional focus areas of service innovation have predominantly been design and implementation, a significant gap in the existing literature overlooks the criticality of the testing phase. This oversight is particularly notable in relation to the unique attributes of the older adult population and their interaction dynamics with technology teams in service innovation. To bridge this lacuna, this study introduces a comprehensive framework, meticulously crafted for the testing stage of service innovation tailored to older adults. To validate this framework, a rigorous, four-year empirical research project was undertaken with one of the foremost service providers for older adults in Beijing. The findings robustly support the efficacy of the proposed framework, revealing the indispensable role of the testing phase in ensuring service innovations are aptly aligned with the needs and preferences of the aging demographic. This research enriches the discourse in service innovation, thus underscoring the imperative to integrate the testing phase as a fundamental component in the holistic approach aimed at catering effectively to an aging population.
    關聯: Humanities & Social Sciences Communications, Vol.11, pp.1-13
    資料類型: article
    DOI 連結: https://doi.org/10.1057/s41599-024-03380-z
    DOI: 10.1057/s41599-024-03380-z
    顯示於類別:[科技管理與智慧財產研究所] 期刊論文

    文件中的檔案:

    檔案 描述 大小格式瀏覽次數
    index.html0KbHTML95檢視/開啟


    在政大典藏中所有的資料項目都受到原著作權保護.


    社群 sharing

    著作權政策宣告 Copyright Announcement
    1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
    The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

    2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
    NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
    DSpace Software Copyright © 2002-2004  MIT &  Hewlett-Packard  /   Enhanced by   NTU Library IR team Copyright ©   - 回饋