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政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/153502

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Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/153502

Title:	後疫情時代我國遠距工作實施之挑戰 A Study on Challenges of Implementing Remote Work after Covid-19 Pandemic in Taiwan
Authors:	詹昀璁 Zhan, Yun-Cong
Contributors:	成之約 Cheng, Zhi-Yue 詹昀璁 Zhan, Yun-Cong
Keywords:	遠距工作電傳勞動工作生活平衡企業策略 Remote work Telework Work-life balance Corporate strategy
Date:	2024
Issue Date:	2024-09-04 15:32:47 (UTC+8)
Abstract:	在Covid-19疫情期間，遠距工作成為了一種被廣泛使用、且能有效應對疫情控制的工作模式，我國許多企業亦紛紛實施遠距工作，以確保員工的健康和安全。然而，儘管疫情逐漸得到控制，但許多受雇者在疫情結束後仍選擇返回辦公室上班。為何受雇者傾向於回到傳統的辦公室工作環境？抑或是雇主基於何種考量，決定讓受雇者回到辦公室工作？雖然遠距工作在疫情期間得到了廣泛的應用，但遠距工作的實施，在雇主、勞工與政府方面，依然各自面臨著許多挑戰。因此，本研究旨在探討遠距工作的常態化實施所面臨到的各種挑戰，分析雇主的意願與顧慮、如何兼顧受雇者的利益、行政或立法規範又如何做出適當的調整。本研究採用質性的研究方法，以個案研究為主，藉由對個案提供之遠距工作實證資料進行分析，以一窺企業實務面，在後疫情時代實施遠距工作的嘗試與成果；而為補充次級資料分析之不足，尤其是在規範面的欠缺，因此本研究接著進行專家深度訪談，以完善研究面向之完整性。研究結果發現遠距工作實施之未來發展，仍須取決於組織之需求面；若有合理之設計與安排，可降低遠距工作對管理面之影響；勞工方面，遠距工作對勞工之工作感受、工作與生活平衡等有正向之影響；政府方面，我國之現行規範，對當前遠距工作經驗而言足以應付；而政府政策為雖對遠距工作實施之重要影響因素，但兩者不一定具直接關係。根據研究結果，本研究共提供八點研究建議，分別為對企業組織之遠距工作提供、攬才優勢、工作安排及員工心理需求提出之四點建議；對勞工個人之知識素養、工作生活平衡提出之兩點建議；及對政府之規範調整、政策規劃納入提出之兩點建議。 During the Covid-19 pandemic, remote work became a widely adopted work model that effectively responded to pandemic control measures. Many companies in our country also implemented remote work to ensure the health and safety of their employees. However, despite the gradual control of the pandemic, many employees chose to return to the office after the pandemic ended. Why do employees tend to return to the traditional office work environment? Or what considerations drive employers to require employees to return to the office? Although remote work was widely implemented during the pandemic, its execution still presents various challenges for employers, employees, and the government. Therefore, this study aims to explore the challenges associated with the normalization of remote work, analyze the intentions and concerns of employers, how to balance the interests of employees, and how administrative or legislative regulations can be appropriately adjusted. This study employs qualitative research methods, primarily through case studies. By analyzing empirical data provided by the case studies on remote work, the study seeks to understand the practical attempts and outcomes of companies in implementing remote work in the post-pandemic era. To supplement the limitations of secondary data analysis, particularly the lack of regulatory insights, this study also conducts in-depth interviews with experts to enhance the completeness of the re-search perspective. The findings reveal that the future development of remote work implementation de-pends on organizational needs. With reasonable design and arrangement, the impact of remote work on management can be minimized. For employees, remote work positively affects their job satisfaction, work-life balance, and other aspects. Regarding the government, the current regulations in our country are adequate to cope with the present remote work experience. While government policies are an important influencing factor in the implementation of remote work, they are not necessarily directly related. Based on the research findings, this study provides eight research recommendations: four suggestions for companies regarding the provision of remote work, talent recruitment advantages, work arrangements, and meeting employees' psychological needs; two suggestions for employees concerning knowledge literacy and work-life balance; and two suggestions for the government concerning regulatory adjustments and policy planning.
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Description:	碩士國立政治大學勞工研究所 111262002
Source URI:	http://thesis.lib.nccu.edu.tw/record/#G0111262002
Data Type:	thesis
Appears in Collections:	[Graduate Institute of Labor Research] Theses

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