Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/153067
|
| Title: | 「組織學習」與「組織記憶」之理論辯證與實踐：以慈濟災害管理系統為例
Theoretical Dialctics and Praxis of ‘Organizational Learning’ and ‘Organizational Memory’: A Case Study of Tzu Chi Disaster Management System |
| Authors: | 賴睿伶
Lai, Jui-Ling |
| Contributors: | 江明修
Chiang, Min-Hsiu
賴睿伶
Lai, Jui-Ling |
| Keywords: | 組織學習
組織記憶
災害管理
慈濟
Oranizational learning
Organizational memory
Disaster management
Tzu Chi |
| Date: | 2024 |
| Issue Date: | 2024-09-04 13:42:00 (UTC+8) |
| Abstract: | 本研究再詮釋與延伸「組織學習」理論，並探討在災害管理情境下，「組織學習」與「組織記憶」如何進⾏與為何進⾏。⾸先，以組織學習的七個影響因素：⽂化、策略、資源、結構、環境、組織發展階段、資源與時間作為視⾓；並分析「組織記憶」轉移機制框架，提出轉移的機會、動機、機制與思考等。⽽在實證⾯上，以災害管理經驗豐富的慈濟基⾦會為個案，進⾏歷史貫時性研究，⾃該組織的⾸次賑災1969年⾄2023年Covid-19降解，逾50年來，分析共248件災害事件（含天然災害與⼈為災害），並以初級與次級資料分析、個案研究法、深度訪談法與參與觀察法，探討其組織如何累積知識、如何進⾏學習，並以迭代⽅式，進⾏組織記憶圖譜的探究。透過分析，本研究動態性描繪慈濟災害管理「組織記憶」的發展，剖析為四個階段：掘井期、湧地期、擺渡期、共善期。進⽽分析「單圈學習」事做對的基點、「雙圈學習」做對事的焦點，並提出「參圈學習」問對事的返點。透過探析該組織，提出組織學習與組織記憶特質歸內為「分享的催化」、「交互記憶的默會」、「在地知識的湧現」與「轉換型領導」等特質，補充理論上的不⾜與實務經驗上的分享。
This study reinterprets and extends the theory of "organizational learning."Furthermore, it explores how "organizational learning" and "organizational memory"function within the context of disaster management and why it should be done. Initially,seven factors influencing organizational learning are identified: culture, strategy,
resources, structure, environment, organizational development stages, and time. This study also delves into the framework governing the transfer of "organizational memory," addressing the opportunities, motivations, mechanisms, and cognitive processes involved.
Empirically, the Tzu Chi Foundation, known for its extensive disaster management experience, serves as the case study. A longitudinal historical analysis was conducted from the organization's first disaster relief in 1969 to the mitigation of the Covid-19 pandemic in 2023, covering 248 disaster events (including both natural and human-made disasters). Through primary and secondary data analysis, case studies, indepth interviews, and participant observation, the research investigates how the organization accumulates knowledge and engages in learning. Additionally, it iteratively explores the mapping of organizational memory.
Through this analysis, the study dynamically illustrates the development of Tzu Chi's "organizational memory" in disaster management, breaking it down into four stages: the Foundational Well-Digging Stage, the Expansional Ground-Springing Stage, the Transitional Ferrying Stage, and the Collective Goodness Stage. The study thenexamines "single-loop learning" as laying the foundation for doing things right, "double-loop learning" as the putting focus on doing the right things, and introduces "triple-loop learning" as asking the right questions for reflection. By analyzing thisorganization, the study identifies and characterizes key traits of organizational learning and organizational memory, such as "catalysts for sharing," "transactive memory," "emergence of local knowledge," and "transformational leadership," thus addressing theoretical gaps and sharing practical experiences. |
| Reference: | Almond, G. A., Appleby, R. S., & Sivan, E.（2007）。強勢宗教（徐美琪譯；初版）。立緒文
化。（原著出版於2003）[Almond, G. A., Appleby, R. S., & Sivan, E. (2007). Strong
Religion: The Rise of Fundamentalisms around the World. (Original work publish 2003)]
Argyris, C. & Schon, D. A.（2006）。組織學習：理論、方法與實踐（夏林清譯；初版）。
遠流。（原著出版於1996）[Argyris, C. & Schon, D. A. (1996). Organizational Learning
II: Theory, Method, and Practice. (Original work publish 1996)]
Daft, R. L.（2003）。組織理論與管理。（李再長譯；二版）。華泰文化。（原著出版於1999）
[Daft, R. L.(2003). Orgnizational Theory and Management. (Original work publish 1999)]
Diamond, J.（2019）。槍炮、病菌與鋼鐵：人類社會的命運（王道還、廖月娟譯；四版）。
時報文化。（原著出版於2017）[Diamond, J.(2019). Guns, Germs, and Steel: The Fates
of Human Societies. (Original work publish 2017)]
Dixon, N. M.（2003）。組織學習：我們如何共同學習（陳綉里譯；初版）。中衛發展中心。
（原著出版於1999）[Dixon, N. M. (2003). The Organizaional Learning Cycle. (Original
work publish 1999)]
Ferguson, N.（2013）。西方文明的四個黑盒子。（黃中憲譯；初版）。聯經。（原著出版於
2013）[Ferguson, N. (2013). The Great Degeneration: How Institutions Decay and
Economies Die. (Original work publish 2012)]
Hesse H.（2014）。流浪者之歌。（楊玉功；初版）。漫遊者。（原著出版於1922）[Hermann
Hesse (2014)]. Siddhariha. (Original work publish 1992)
Leonard, D. H.（2016）。慈濟——組織管理與領導的典範。慈濟月刊：599 期。（林麗琴、
王若瓊、鄒裕儒、鄭鳳珠譯）。慈濟人文志業中心。
Morgan, G.（1994）。組織意象。（戴文年譯；初版）。五南。（原著出版於1986）[Morgan,
G. (1994). Images of Orgnization. (Original work publish 1986)]
Robbins, S. P.（1990）。組織行為：管理心理學理論與實務（黃曬莉、李茂興譯；初版）。
揚智文化。（原著出版於1987）[Robbins, S. P. (1990).Organizational Behavior: Concepts,
Controversies, and Applications. (Original work publish 1987)]
Toynbee, A. J.（2000）。歷史研究（陳曉林譯；一版）。遠流。（原著出版於1961）[Toynbee,
A. J. (2000). A study of histry. (Original work publish 1961)]
丁仁傑（1999）。社會脈絡中的助人行為 : 臺灣佛教慈濟功德會個案研究。臺北縣汐止鎮：聯經。
工研院（2022）。工研院攜手慈濟合作 共同開發公益科技。工業技術研究院。上網日
期：2023.5.1，取自
https://www.itri.org.tw/ListStyle.aspx?DisplayStyle=01_content&SiteID=1&MmmID=103
6276263153520257&MGID=111042611432803350
中央氣象署（2024）。地震測報中心地震資訊。中央氣象署。上網日期：2023.5.1，取自
https://scweb.cwa.gov.tw/zh-tw/earthquake/data
王价巨等（2019）。災害管理 : 13 堂專業的必修課程。五南。
田暐甄（2019）。攜手NCDR 大數據建防災平台。慈濟全球資訊網。上網日期：2023.5.1，
取自https://tw.tzuchi.org/featured/慈濟人文/莫忘那一年/莫忘那一念/item/22469-攜
手ncdr-大數據建防災平台
印證教育基金會（2021）。慈濟急難賑災。印證教育基金會。
江大樹、張力亞、梁鎧麟（2014）。深耕地方災害防救網絡治理能力：協力與培力策略分
析。民主與治理，1（1），1-31。
江明修、梅高文（2000）。宗教類非營利組織符號管理初探。第三部門經營策略與社會
參與。智勝。
江明修（2009）。研究方法論。智勝文化。
何日生（2008）。慈濟實踐美學 : 行入證嚴上人的思想與實踐。立緒文化。
何日生（2022）。慈濟學概論。聯經。
何惠卿（1997）。四大志業四化 大家一起來 證嚴上人勉眾合作、分工、合心。慈濟道
侶：270期。慈濟道侶雜誌社。
呂欣妮（2023）。組織學習與創新能力對企業經營績效影響〔碩士論文，國立臺灣師範
大學〕。
李丁讚（1997）。公共論述、社會學習與基進民主：對“食物中毒”現象的一些觀察。台
灣社會研究季刊（25）, 1-32. https://doi.org/10.29816/tarqss.199703.0001
李江蓓（2009）。人人都愛心理學。經濟科學出版社。
李宗勳（2020）。韌性社區與企業防災之協力的機會及挑戰。中央警察大學警察行政管
理學報（16），59-84。
李烈堂、羅曉南、李英明（1996）。《社區志工》社區關懷系列 重拾守望相助傳統 建設敦親睦鄰社區。慈濟道侶：256期。慈濟道侶雜誌社。
李律慈、李心怡（2024）。淨斯科技福慧世界創新技術溫暖人間。慈濟美國。上網日期：
2023.5.1，取自https://tzuchi.us/zh/blog/hq-jingsi-furniture-system-demo-apr-2024
李佩璇（2024）。慈濟、新竹物流攜手 建置急難物資倉儲管理系統。慈濟全球資訊網，
上網日期：2023.5.1，取自https://tw.tzuchi.org/全球志業/臺灣/item/28850-慈濟、新
竹物流攜手-建置急難物資倉儲管理系統
李委煌（2003）。為人間注入一劑溫暖。慈濟月刊：439 期，上網日期：2023.5.1，取自
https://web.tzuchiculture.org.tw/tpenquart/monthly/439/439c4-6.htm
陳志威（2023）。內在動機、外在動機、自我導向學習與留任意願之關聯性－以組織學
習環境為干擾變數〔碩士論文，國立宜蘭大學〕
陳向明（1997）。質的研究中「局內人」與「局外人」。社會學研究，（6）。
陳向明（2002）。社會科學質的研究。五南。
陳世榮、李宗勳（2021）。自主防救示範社區的共同韌性特徵。危機管理學刊，18（1）。
1-8. https://doi.org/10.6459/jcm.202103_18（1）0001
陳殷哲、侯春妃（2021）。動態能力之統合分析研究。管理實務與理論研究，15(1)，1-
21。 https://doiorg.
proxyone.lib.nccu.edu.tw:8443/10.29916/JMPP.202106_15(1).0001
林建正（2022）。以組織學習概念探討冷凍空調從業人員職業災害原因〔碩士論文，
國立臺北商業大學〕。
林櫻琴、陳惠真（2021）。第二章大陸急難賑災。慈濟急難賑災。印證教育基金會。
林淑馨（2020）。臺灣非營利組織參與政府災害防救之協力經驗。政治科學論叢（86）。
191-236。
施雅竹（2014）。看見重生力量 菲律賓海燕風災援助紀實。菩提心要。上網日期：2023.5.1，
取自https://neptuner.666forum.com/t7743-topic
邱淑絹（2003）。紅溪河畔的愛心奇蹟。 慈濟月刊：441期。上網日期：2023.5.1，取自
https://web.tzuchiculture.org.tw/tpenquart/monthly/441/441c3-4.htm
邱淑絹（2008）。災難現場專業後援——慈濟國際人道救援會。慈濟月刊：503 期。上網
日期：2023.5.1，取自https://web.tzuchiculture.org.tw/?mm=452
涂心怡（2009）。屏東縣沿海鄉鎮成水鄉 擺渡送愛。慈濟月刊：513 期，慈濟人文志業中心。
容邵武（2011）。災難的永恆回歸: 記憶政治與災難反覆的探討。台灣人類學刊 9（2）:
95-134。
郭再源（2005）。災後五十小時，踏上破碎大地。慈濟月刊：460 期，慈濟人文志業中心。
上網日期：2023.5.1，取自https://web.tzuchiculture.org.tw/tpenquart/monthly/460/460c3-
5.htm
陳向明（2002）。社會科學質的研究。五南。
陳淑伶（1991）。捨與得之間－大陸賑災義賣心得座談會。慈濟月刊：300-301期。
陳儀深、呂芳川、陳慈玉等（2001）。九二一震災口述訪問紀錄。中央研究院近代史研
究所。
陳振宇（2017）。[老照片說故事] 從岩屑流變土石流，回顧史上第一起災後遷村案例。農
傳媒。上網日期：2023.5.1，取自 https://www.agriharvest.tw/archives/19770
張舜燕（1996）。全民攜手掃出綠色新倫理。慈濟月刊：360 期。慈濟文化志業中心期刊
部。
張敏忠（2017）。愛心善念結合科技實力。慈悲科技MIT。慈濟人文志業中心。
張鎧如、林鼎翔（2022）。社區志工聯絡誰？從社區志工觀點探究自主防災社區關鍵行
動者之災害防救知識中介功能與網絡。中國行政評論，28（3），1-31。
h*ps://doi.org/10.6635/cpar.202209_28（3）0001
鈕文英（2021）。質性硏究方法與論文寫作（三版）。雙葉書廊。
黃寶瑛（2009）。兩岸政教關係中的宗教交流：以慈濟模式為例（1991-2008）. 真理大學
人文學報，第八期，73-110頁。
黃思賢（2021）。大愛無痕 無疆界的承擔。慈濟急難賑災。印證教育基金會。
葉子豪（2019）。改建校舍危樓 減災希望工程安全達標。慈濟月刊：636期。
葉子豪（2017）。慈悲科技MIT。慈濟人文志業中心。
葉子豪（2022）。烏克蘭難民流徙周邊國家 慈濟延展慈善觸角。慈濟月刊：667期。
葉文鶯（1996）。守望相助、淨化人心 上人十二月行腳勉眾落實社區志工理念。慈濟道
侶：262期。慈濟道侶雜誌社。
楊永年（2009）。八八水災救災體系之研究。公共行政學報，（32）：143-169。
楊永年（2020）。救災體系。五南。
潘宗億（2024）。慈濟「記憶所繫之處」與慈濟宗門的傳承與永續。慈濟通史。慈濟基金
會。
慈濟道侶（1970）。人飢己飢人溺己溺慈濟賑災不落人後 濫墾濫伐危及生計水土保持莫
再忽視。慈濟道侶：110期。
慈濟文化中心（1993）。慈濟年鑑19966-1992。慈濟文化中心。
慈濟月刊（1969）。發揮濟困扶危精神 本會捐毛毯。慈濟月刊：36期
慈濟基金會（2011）。慈濟2010 年鑑。慈濟基金會。
慈濟基金會（2014a）。安心從善 福聚富足。慈濟全球資訊網。上網日期：2023.5.1，取
自：https://tw.tzuchi.org/證嚴上人/法音宣流/志工早會開示/item/2734-安心從善-福
聚富足
慈濟基金會（2021）。慈濟2020-2021年永續報告書。慈濟入口網。上網日期：2023年7
月1日，取自https://tzuchi-csr.org.tw/
慈濟基金會（2022a）。慈濟2021年年報。慈濟入口網。上網日期：2023年7月1日，
取自https://tw.tzuchi.org/aboutus/%
E9%97%9C%E6%96%BC%E6%85%88%E6%BF%9F%E5%9F%BA%E9%87%91
%E6%9C%83/%E5%B9%B4%E5%BA%A6%E5%A0%B1%E5%91%8A%E6%9B%B8
慈濟基金會（2022b）。慈濟2021 年鑑。慈濟基金會。
慈濟基金會（2023）。2022年度報告書。慈濟全球資訊網。上網日期：2023年7月1
日，取自https://tw.tzuchi.org/aboutus/%
E9%97%9C%E6%96%BC%E6%85%88%E6%BF%9F%E5%9F%BA%E9%87%91
%E6%9C%83/%E5%B9%B4%E5%BA%A6%E5%A0%B1%E5%91%8A%E6%9B%B8
慈濟基金會（2024a）。0403花蓮強震 慈濟馳援撫傷與時間賽跑。慈濟週報，4月8 日，
1版。
慈濟基金會（2024b）。慈濟通史。慈濟基金會。
慈濟基金會（2024c）。慈濟2023 年年鑑。慈濟基金會。
蔡伯超（2014）。境外非營利組織在中國大陸的發展—以慈濟基金會為例[碩士論文]。
國立中興大學。
盧偉斯（1996）。組織學習理論之研究：行動理論觀點與行政組織應用的探討[博士論文]。國立政治大學。
賴睿伶（2023）。慈濟功德會的全球化與在地化初探。第八屆慈濟論壇。
謝儲鍵、林煥笙、陳敦源（2016）。緊急災害管理中之協力網絡分析：以莫拉克風災災後
的教育重建為例。行政暨政策學報，（62），59-125。
謝寶煖（1999）。歷史研究法及其在圖書資訊學之應用。中國圖書館學會會報，（62），35-
55。
韓釗（2013）。救災系統自我組織過程之探討-以慈濟功德會為例。中國地方自治，66（11），
23-48。
劉祖英（2022）。建構學習型組織之個案研究－以時碩工業為例〔碩士論文，國立臺北
商業大學〕。
釋德淨（2021）。第一章臺灣急難賑災。慈濟急難賑災。印證教育基金會。
釋證嚴（1970）。晨語開示。證嚴法師開示資料庫。靜思精舍。上網日期：2023 年7 月
1日。取自https://tcit.tzuchi.net/MTL/
釋證嚴（1988）。藥師發會後開示。證嚴法師開示資料庫。靜思精舍。上網日期：2023年
7月1日。取自https://tcit.tzuchi.net/MTL/
釋證嚴（2001）。2001.6.9 中區委員精進佛二。證嚴法師開示資料庫。靜思精舍。上網日
期：2024年6月21日取自https://tcit.tzuchi.net/MTL/
釋證嚴（2009）。靜思清澄妙蓮華，慈濟人群菩薩道（四十八）。證嚴法師開示資料
庫。靜思精舍。上網日期：2023年7月1日。取自https://tcit.tzuchi.net/MTL/
Ackerman, M. S., & Halverson, C. (2004). Organizational memory as objects, processes, and
trajectories: An examination of organizational memory in use. Computer Supported
Cooperative Work, (CSCW), 13, 155-189.
AhmadYousefi, R., Choobchian, S., Chizari, M., & Azadi, H. (2022). The role of knowledge
management in the development of drought crisis management programmes. Knowledge
Management Research & Practice, 20(2), 177-190.
Ahuja, G. and Finkelstein, S. (1999). The Influence of Organizational Acquisition Experience on
Acquisition Performance: A Behavioral Learning Perspective. Administrative Science
Quarterly, 44(1):29-56.
Alexandra, J. (2012). Australia’s Landscapes in a Changing Climate—Caution,Hope, Inspiration,
and Transformation. Crop & Pasture Science, 63, 215–217.
Akingbola, K. (2013). Context and Nonprofit Human Resource Management, Administration &
Society, 45(8), 974-1004.
Ameli, P., & Kayes, D. C. (2011). Triple-loop learning in a cross-sector partnership. The Learning
Organization, 18(3), 175-188. https://doi.org/https://doi.org/10.1108/09696471111123243
Anand, V., Manz, C. C., & Glick, W. H. (1998). An organizational memory approach to information
management. Academy of management Review, 23(4), 796-809.
Anaya-arenas, A. M., Renaud, J., & Ruiz, A. (2014). Relief distribution networks: a systematic
review. Annals of Operations Research, 223(1), 53-79.
Anderson L, Thorpe R and Coleman C (2020) Reviewing Management Learning: The field and the
journal. Management Learning 51(1): 17-34.
Anheier, H. K. (2014). Nonprofit Organizations: Theory, Management, Policy, 2nd edition, London,
UK, Routledge.
Argote, L. (2024). Knowledge Transfer Within Organizations: Mechanisms, Motivation, and
Consideration [Article]. Annual Review of Psychology, 75, 405-431.
Argote, L., Ingram, P., Levine, J. M., & Moreland, R. L. (2000). Knowledge transfer in organizations:
Learning from the experience of others. Organizational behavior and human decision
processes, 82(1), 1-8.
Argote, L. & Spektor, E. M. (2011). Organizational learning: From experience to knowledge.
Organization science, 22(5): 1123-1137.
Argote L, Lee S, & Park J. (2021). Organizational learning processes and outcomes: major findings
and future research directions. Manag. Sci, 67(9):5399-429
Argyris, C. (1977). Organizational learning and management information systems. Accounting,
Organizations and Society, 2(2), 113-123.
Argyris, C. (1982). Reasoning, Learning and Action: Individual and Organizational. Jossey-Bass,
SanFrancisco.
Argyris, C. (1983). Action science and intervention. The Journal of applied behavioral science, 19(2),
115-135.
Argyris, C. (2004a). Reasons and Rationalizations : The Limits to Organizational Knowledge.
Oxford [England] ; Oxford University Press
Argyris, C. (2004b). Doubleloop
learning and organizational change: facilitating transformational change. Dynamics of organizational change and learning, 389-402.
Argyris, C. (2004c). Reflection and Beyond in Research on Organizational Learning. Management
Learning, 35(4), 507-509.
Argyris, C., & Schön, D. A. (1978). Organizational learning. Addison-Wesley Pub.
Argyris, C., & Schön, D. A. (1997). Organizational learning: A theory of action perspective. Reis
（77/78）, 345-348.
Asadzadeh, A., Kötter, T., Salehi, P., & Birkmann, J. (2017). Operationalizing a concept: The
systematic review of composite indicator building for measuring community disaster
resilience. International Journal of Disaster Risk Reduction, 25, 147-162.
Bagchi, S., & Chakrabarti, B. (2021). Organizational forgetting in local governments: a study from
rural India [Organizational forgetting]. Journal of Organizational Ethnography, 10(3), 289-
302. https://doi.org/https://doi.org/10.1108/JOE-11-2020-0049
Bain, W.A., 1999. Application of theory of action to safety management: recasting the NAT/HRT
debate. Journal of Contingencies and Crisis Management, 7 (3), 129-140.
Bapuji, H., & Crossan, M. (2004). From questions to answers: reviewing organizational learning
research. Management Learning, 35(4), 397-417.
Barnett, W. P. and Hansen, M. T. (1996). The Red Queen in Organizational Evolution. Strategic
Management Journal, 17:139-57.
Barros, V. F. d. A., Ramos, I., & Perez, G. (2015). Information systems and organizational memory:
a literature review. JISTEM-Journal of information systems and technology management,
12, 45-63.
Bateson, G. (1972). Steps to an Ecology of Mind: Collected Essays in Anthropology, Psychiatry,
Evolution and Epistemology, Jason Aronson, Northvale, NJ.
Baum, J. A. C. & Ingram, P. (1998). Survival-enhancing Learning in the Manhattan Hotel Industry,
1898-1980. Management Science, 44(7): 996-1016.
Becker, K. (2018), Organizational unlearning: time to expand our horizons?, The Learning
Organization, Vol. 25 No. 3, pp. 180-189.
Belkhamza, Z., & Azizi W. S. (2014). Validating the organizational context measure for collective
learning: a managerial action perspective. The Learning Organization, 21(4), 222-242.
Bierly, P. and Chakrabarti, A. (1996). Generic Knowledge Strategies in the US Pharmaceutical Industry. Strategic Management Journal, 17:123-35.
Birkinshaw, J., Nobel, R., & Ridderstråle, J. (2002). Knowledge as a contingency variable: do the
characteristics of knowledge predict organization structure? Organization science, 13(3),
274-289.
Bledow, R., et al. (2017). "Learning from others’ failures: The effectiveness of failure stories for
managerial learning." Academy of Management Learning & Education 16(1): 39-53.
Bogenrieder, I. (2002) .Social Architecture as a Prerequisite for Organizational Learning.
Management Learning, 33(2): 197–212.
Brandi, U., & Elkjaer, B. (2013) Organisational Learning: Knowing in Organising. In: Kelemen M
and Rumens N (eds) American Pragmatism and Organization. Issues and Controversies.
Dorchester, UK: Gower, pp.147- 161.
Brandi, U., & Elkjaer, B. (2016). Organizational learning: Knowing in organizing. In American
pragmatism and organization .pp. 147-161. Routledge.
Brandon, D. P., & Hollingshead, A. B. (2004). Transactive memory systems in organizations:
Matching tasks, expertise, and people. Organization science, 15(6), 633-644.
Bruner, J. (2017). A study of thinking. Routledge.
Bruner, J. S., Goodnow, J. J., Austin, G. A., & Brown, R. W. (1962). A study of thinking / Jerome
S. Bruner, Jacqueline J. Goodnow and George A. Austin ; with an appendix on language by
Roger W. Brown. Science Edution.
Buijs, J.-M. (2010). Understanding Connective Capacity of Program Management from a Self-
Organization Perspective. Emergence : Complexity and Organization, 12(1), 29-38.
Burnes, B., & Cooke, B. (2013). Kurt Lewin's Field Theory: A Review and Re-evaluation [Article].
International Journal of Management Reviews, 15(4), 408-425.
https://doi.org/10.1111/j.1468-2370.2012.00348.x
Caballero-Anthony, M., Cook, A. D., & Chen, C. (2021). Knowledge management and humanitarian
organisations in the Asia-Pacific: Practices, challenges, and future pathways. International
Journal of Disaster Risk Reduction, 53, 102007.
Caliskan, O. (2021). Learning from failure or failing to learn: perspectives of school principals
[Learning from failures]. Journal of Educational Administration, 59(4), 422-436.
Canagarajah, S. (2002). Reconstructing local knowledge. Journal of language, identity, and education, 1(4), 243-259.
Cannon , M.D. & Edmondson, A. C . (2005). Failing to learn and learning to fail (intelligently):
how great organizations put failure to work to innovate and improve. Long Range
Planning, 38, (3): 299-319.
Carr, E. H. (1961). What is history? Vintage.
Carroll, J. S. (1998). Organizational Learning Activities in High-hazard Industries: The Logics
Underlying Self-analysis. Journal of Management Studies, 35(6): 699–717.
Chikwanda, H. K. (2020). Challenges and strategies in NPOs’ operations during Covid-19
pandemic. Proceedings of the 2nd African International Conference on Industrial
Engineering and Operations Management, Harare, Zimbabwe, December 7,
Choularton, R. (2001). Complex learning: organizational learning from disasters. Safety Science,
39(1-2), 61-70.
Christianson, M.K., Farkas, M.T., Sutcliffe, K.M. and Weick, K.E. (2009), Learning through rare
events: significant interruptions at the Baltimore & Ohio Railroad Museum. Organization
Science, Vol. 20 No. 5, pp. 846-860.
CRED (2024). 2023 Disasters in Numbers. Reliefweb. Retrieved May 1, 2024, from
https://reliefweb.int/report/world/2023-disasters-numbers
Croasdell, D. T. (2001). IT's role in organizational memory and learning. Information Systems
Management, 18(1), 8-11.
Connelly CF, Zweig D, Webster J, Trougakos JP. (2012). Knowledge hiding in organizations. J.
Organ. Behav. 33:64-88.
Cutter, S. L. (2018). Compound, Cascading, or Complex Disasters: What's in a Name? [Article].
Environment, 60(6), 16-25.
Daft, R. L., & Weick, K. E. (1984). Toward a model of organizations as interpretation systems.
Academy of management Review, 9(2), 284-295.
Davenport, T., & Prusak L. (1998). Working Knowledge: How Organizations Manage What They
Know. Boston, MA: Harvard Bus. Sch. Press
de Holan, P. M., & Phillips, N. (2004). Organizational forgetting as strategy. Strategic Organization,
2(4), 423-433. https://doi.org/10.1177/1476127004047620
DeCarolis, D. M. & Deeds, D. L. (1999). The Impact of Stocks and Flows of Organizational
Knowledge on Firm Performance: An Empirical Investigation of the Biotechnology Industry.
Strategic Management Journal, 20(10): 953-68.
Dhillon, R., & Nguyen, Q. C. (2021). Strategies to respond to a VUCA world.
Dixon, N.M. (1992). Organizational learning: a review of the literature with implications for HRD
professionals. Human Resource Development Quarterly, 3(1), pp. 29-49.
Díaz-Sáenz, H. R. (2011). Transformational leadership. The SAGE handbook of leadership, 5(1),
299-310.
Dodgson, M. (1993). Organizational learning: a review of some literatures. Organization Studies,
14(3), 375-394.
Dorasamy, M., Raman, M., & Kaliannan, M. (2017). Integrated community emergency management
and awareness system: A knowledge management system for disaster support.
Technological Forecasting and Social Change, 121, 139-167.
Douglas, M. (1982). Introduction to grid/group analysis. （Vol. 1）. Routledge London.
Drew, S. A., & Smith, P. A. (1995). The learning organization:“change proofing” andstrategy.
The Learning Organization, 2(1), 4-14.
Durkheim, E. (2013). Emile Durkheim on institutional analysis. University of Chicago Press.
Easterby-Smith, M., Crossan, M., & Nicolini, D. (2000). Organizational Learning: Debates Past,
Present And Future. Journal of management studies, 37(6), 783-796.
Easterby-Smith, M., & Lyles, M. A. (2011). In Praise of Organizational Forgetting. Journal of
Management Inquiry, 20(3), 311-316. https://doi.org/10.1177/1056492611408508
Edmondson, A., & Moingeon, B. (1998). From organizational learning to the learning organization.
Management Learning, 29(1), 5-20.
Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace
for learning, innovation, and growth. John Wiley & Sons.
Ellinger, A. D. & Bostrom, R. P. (2002). An Examination of Managers: Beliefs About Their Roles
as Facilitators of Learning. Management Learning, 33(2): 147–79.
Elkjaer, B. (2022). Taking stock of "Organizational Learning": Looking back and moving forward.
Management Learning, 53(3), 582-604, Article 13505076211049599
Emirbayer, M. (1997). Manifesto for a relational sociology. American Journal of Sociology, 103,
281-317.
Evenseth, L. L., Sydnes, M., & Gausdal, A. H. (2022). Building organizational resilience through
organizational learning: A systematic review. Frontiers in Communication, 7, 837386.
Fahrenbach, F., & Kragulj, F.(2022). The ever-changing personality: revisiting the concept of tripleloop
learning. The Learning Organization, 29(6), 597-610.
Fauzi, M. A. (2022). A review of knowledge hiding in team: evaluation of critical research streams.
Team Performance Management: An International Journal, 28(5), 281-305.
Feldman, M.S. & Pentland, B.T. (2003), Reconceptualizing organizational routines as a source of
flexibility and change, Administrative Science Quarterly, Vol. 48 No. 1, pp. 94-118.
Fichman, R. G. & Kemerer, C. F. (1997). The Assimilation of Software Process Innovations: An
Organizational Learning Perspective. Management Science, 43(10): 1345-63.
Fiol, M. C. & Lyles, M. (1985). Organizational Learning, Academy of Management Review, 10(4):
803-13.
Flood, R.L. and Romm, N.R.A. (1996). Contours of diversity management and triple loop learning.
Kybernetes, Vol. 25 Nos 7/8, pp. 154-163.
Foroughi, H. (2014). On becoming irrelevant: An analysis of charity workers’ untold epic stories.
Tamara: Journal for Critical Organization Inquiry, 12(1).
Foroughi, H., Coraiola, D. M., Rintamäki, J., Mena, S., & Foster, W. M. (2020). Organizational
memory studies. Organization Studies, 41(12), 1725-1748.
Foss, N. J. (2005). The knowledge governance approach. Available at SSRN 981353.
Galindo, G., & Batta, R. (2013). Review of recent developments in OR/MS research in disaster
operations management. European Journal of Operational Research, 230(2), 201.
García-Morales, V. J., Jiménez-Barrionuevo, M. M., & Gutiérrez-Gutiérrez, L. (2012).
Transformational leadership influence on organizational performance through
organizational learning and innovation. Journal of Business Research, 65(7), 1040-1050.
Garvin, D. A., Edmondson, A. C., & Gino, F. (2008). Is yours a learning organization? Harvard
business review, 86(3), 109.
Geertz, C. (1992). Local Knowledge" and Its Limits: Some" Obiter Dicta. The Yale Journal of
Criticism, 5(2), 129.
Geertz, C. (2008). Local knowledge: Further essays in interpretive anthropology. Basic books.
Gherardi, S. (2015). How Turn to Practice may contribute to Working Life Studies. Nordic Journal
of Working Life Studies. 5(3a): 13-25.
Ghaderi, Z., Holden, G. A., Abhari, S., Béal, L., & Behboodi, Z. (2024). Crisis Management,
Resilience, and Organizational Learning in the Event Management Sector: An Insight From
Malaysia. Event Management, 28(2), 311-327.
Golder, P. (2000). Historical method in marketing research with new evidence on long-term market
share stability. Journal of Marketing Research, 37(2), 156‒172.
Grant, R. (1996). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17,
109–122.
Granovetter M. S. (1973). The strength of weak ties. Am. J. Sociol. 78(6):1360-80
Greenaway K.H., Wright R.G, Willingham J., Reynolds K.J., & Haslam S. A. (2015). Shared identity
is key to effective communication. Pers. Soc. Psychol. Bull. 41(2):171-82
Grewal, R., Comer, J. and Mehta, R. (2001). An Investigation into the Antecedents of Organizational
Participation in Business-to-business Electronic Markets. Journal of Marketing, 65(3):17-
33.
Gross, L. (2023). Chapter VII: Jerome S. Bruner: Thinking, Learning, Knowing.
Gross, R. (2015). Psychology: The Science of Mind and Behaviour 7th edition. Hodder Education.
Halbwachs, M. (1992). On Collective Memory. University of Chicago Press, Chicago, IL.
Hanssen-Bauer, J. and Snow, C. C. (1996). Responding to Hypercompetition: The Structure and
Processes of a Regional Learning Network Organization. Organization Science, 7(4): 413-
27.
Heagele, T. N. (2016). Lack of Evidence Supporting the Effectiveness of Disaster Supply Kits
[Article]. American Journal of Public Health, 106(6), 979-982.
Hedberg, B. (1981), How organizations learn and unlearn, in Nystrom, P. and Starbuck, W. (Eds),
Handbook of Organizational Design, Vol. 1, Oxford University Press, Oxford, pp. 3-27.
Hult, G. T. M., Hurley, R. F., Giunipero, L. C. & Nichols, E. L. (2000). Organizational Learning in
Global Purchasing: A Model and Test of Internal Users and Corporate Buyers. Decision
Sciences, 31(2): 293-325.
Howells, J. and Scholderer, J. (2016). Forget unlearning? How an empirically unwarranted concept
from psychology was imported to flourish in management and organisation studies,
Management Learning, Vol. 47 No. 4, pp. 443-463.
Hsiao, H.-C., & Chang, J.-C. (2011). The role of organizational learning in transformational
leadership and organizational innovation. Asia Pacific Education Review, 12, 621-631.
Huang, C. J. (2009). Charisma and Compassion: Cheng Yen and the Buddhist Tzu Chi Movement.
Harvard University Press.
Hui, Y. (2019). Recursivity and contingency, Rowman & Littlefield.
Huber, G. P. (1991). Organizational learning: The contributing processes and the literatures.
Organization science, 2(1), 88-115.
Hurley, R. F.& Hult, G. T. M. (1998). Innovation, Market Orientation, and Organiza- tional Learning:
An Integration and Empirical Examination. Journal of Marketing, 62(3): 42-54.
Hutchins, E. (1995). Cognition in the Wild. MIT press.
Inan, D. I., Beydoun, G., & Pradhan, B. (2022). Disaster management knowledge analysis framework
validated. Information Systems Frontiers, 24(6), 2077-2097.
Kaklauskas, A., Amaratunga, D., & Haigh, R. (2009). KNOWLEDGE MODEL FOR POSTDISASTER
MANAGEMENT. International Journal of Strategic Property Management,
suppl. Special Issue: Capacity Building for Post-Disaster, 13（2）, 117-128.
Kane A. A. (2010). Unlocking knowledge transfer potential: knowledge demonstrability and
superordinate social identity. Organ. Sci. 21(3):643-60
Kapoor, B. (2023). A new perspective of learning in organisations: eight strategies to develop skills
and core competencies. Development and Learning in Organizations, 37 (1), 11-14.
Kapucu, N., Yuldashev, F., & Feldheim, M. A. (2018). Nonprofit organizations in disaster response
and management: A network analysis. Journal of Economics and Financial Analysis, 2(1),
69-98.
Kayes, D. C. (2015). Organizational resilience: How learning sustains organizations in crisis, disaster,
and breakdown. Oxford University Press, USA.
Kegan, R., & Lahey, L. L. (2009). Immunity to change: How to overcome it and unlock potential in
yourself and your organization. Harvard Business Press.
Khallouk, M., & Robert, M. (2017). Obstacles to management innovation in nonprofit organizations:the case of an international nongovernmental organization. Journal of Innovation Economics
& Management(0), art20_I-art20_XXVIII.
Kiehl, J. K. (2004). Learning to change: Organizational learning and knowledge transfer
（Publication Number 3119593） [Ph.D., Case Western Reserve University].
Kim, L. (1998). Crisis Construction and Organizational Learning: Capability Building in Catchingup
at Hyundai Motor. Organization Science, 9(4): 506-21.
Knott, A. M. (2020). Learning in chains and what we can learn from it. See Argote & Levine 2020,
pp. 551-62
Kogut B, Zander U. (1992). Knowledge of the firm, combinative capabilities, and the replication of
technology.Organ. Sci, 3(3):383-97
Kolb, D. A. (1984). Experiential Learning. In. Englwood Cliffs: Prentice Hall.
Kolb, D. A. (2014). Experiential learning: Experience as the source of learning and development.
FT press.
Kwon, C.-k., & Nicolaides, A. (2017). Managing Diversity Through Triple-Loop Learning: A Call
for Paradigm Shift. Human Resource Development Review, 16(1), 85-99.
Lam, D. P., Hinz, E., Lang, D. J., Tengö, M., von Wehrden, H., & Martín-López, B. (2020).
Indigenous and local knowledge in sustainability transformations research: a literature
review. Ecology & Society, 25(1).
Lampel, J., Shamsie, J., & Shapira, Z. (2009). Experiencing the Improbable: Rare Events and
Organizational Learning. Organization science, 20(5), 835-845.
Lane, P. J. and Lubatkin, M. (1998). Relative Absorptive Capacity and Interorganizational Learning.
Strategic Management Journal, 19(5): 461-77.
Lattacher, W., & Wdowiak, M. A. (2020). Entrepreneurial learning from failure. A systematic review
[Entrepreneurial learning from failure]. International Journal of Entrepreneurial Behaviour
& Research, 26(5), 1093-1131. https://doi.org/https://doi.org/10.1108/IJEBR-02-2019-0085
Lehr, J. K., & Rice, R. E. (2002). Organizational measures as a form of knowledge management:
A multitheoretic, communication-based exploration. Journal of the American Society for
Information Science and Technology, 53(12), 1060-1073.
Leonard, H. D. (2016). The Importance of Tzu Chi as a Model for Organizational Management
and Leadership. Tzu Chi Forum 4th, Retrieved May 1, 2023, from:https://www.youtube.com/watch?v=Eb9b6UUlRcc
Lettieri, E., Masella, C., & Radaelli, G. (2009). Disaster management: findings from a systematic
review. Disaster prevention and management, 18(2), 117-136.
Levinthal, D. A. & March, J. G. (1993). The Myopia of Learning. Strategic Management Journal,
14:95-112.
Levin DZ, Walter J, & Murnighan JK. (2011). Dormant ties: the value of reconnecting. Organ. Sci.
22(4):923-39.
Levine,S. A. (1998). Ecosystems and the Biosphere as Complex Adaptive Systems. Ecosystems,431-
36. Quote from p. 432.
Levitt, B., & March, J. G. (1988). Organizational learning. Annual Review of Sociology, 14, 319–
340.
Lewin, K.（1933）. A dynamic theory of personality.NY: McGraw-Hill
Li, Z., Shen, H., & Xi, Y. (2010). Do Knowledge Characteristics Matter? A Test of the Relationship
Between Knowledge Characteristics and Performance. Quarterly Journal. S.A.M. Advanced
Management Journal, 75(2), 38-53,33.
Liggett-Nicholos, K. (2013). The Impact and I,plementation of Learning Intervention on
Management and Organizational Practice in a Non-Profit Setting. [E.D.B. Georgia state
University].
Luo, Y. D. and Peng, M. W. (1999). Learning to Compete in a Transition Economy: Experience,
Environment, and Performance. Journal of International Business Studies, 30(2):269-95.
Lewin, K. and Lorsch, K. (1939). Mathematical constructsin psychology and sociology. Journal of
Unified Science,9, pp. 397–403
Madsen, P. M., & Desai, V.( 2010). Failing to learn? The effects of failure and success on
organizational learning in the global orbital launch vehicle industry. Academy of
Management Journal, 53, 451-476.
Mano, R. S. (2010). Past organizational change and managerial evaluations of crisis: A case of
doubleloop
learning effects in nonprofit
organizations. Journal of Workplace Learning,
22(8): 489-507.
Mason, R. O., McKenney, J. L., & Copeland, D. G. (1997). An historical method for MIS research:
Steps and assumptions. MIS Quarterly, 21(3), 307-320.
Mathias, J., Burns, D. D., Piekalkiewicz, E., Choi, J., & Feliciano, G. (2022). Roles of nonprofits in
disaster response and recovery: Adaptations to shifting disaster patterns in the context of
climate change. Natural Hazards Review, 23(3), 04022011.
Mayntz, R. (1997). Chaos in society: Reflections on the impact of chaos theory on sociology. In The
impact of chaos on science and society (pp. 298-323). United Nations University Press.
McGrath, C., Palmgren, P. J., & Liljedahl, M. (2019). Twelve tips for conducting qualitative research
interviews. Medical teacher, 41(9), 1002-1006.
McGrath, R. G. (2001). Exploratory Learning, Innovative Capacity, and Managerial Oversight.
Academy of Management Journal, 44(1): 118-31.
Menon, T., Thompson, L., & Choi H-S. (2006). Tainted knowledge versus tempting knowledge:
People avoidknowledge from internal rivals and seek knowledge from external rivals.
Manag. Sci, 52(8):1129-44
Middleton, D. & Edwards, D. (1990). Collective Remembering, Sage Publications, Newbury Park,
CA.
Miller, D. (1996). A Preliminary Typology of Organizational Learning: Synthesizing the Literature.
Journal of Management, 22(3): 485-505.
Miner, A. S., & Mezias, S. J. (1996). Ugly duckling no more: Pasts and futures of organizational
learning research. Organization science, 7(1), 88-99.
Morris, M. W. and Moore, P. C. (2000). The Lessons We (Don’t) Learn: Counterfactual Thinking
and Organizational Accountability After a Close Call. Administrative Science Quarterly,
45(4): 737-65.
Moreland, R. L., & Myaskovsky, L. (2000). Exploring the performance benefits of group training:
Transactive memory or improved communication? Organizational Behavior and Human
Decision Processes, 82, 117-133.
Muhammad, A. F., Pradhan, B., Sapuan, N. M., & Ratih Dyah, K. (2024). The application of
knowledge management in disaster management: past, present and future trends. Journal of
Knowledge Management, 28(4), 1141-1163. https://doi.org/https://doi.org/10.1108/JKM-
03-2023-0224
Mutahar, A. Y., Rasli, A. M., & Al-Ghazali, B. M. (2015). Relationship of transformational
leadership, organizational learning and organizational performance. International Journal of
Economics and Financial Issues, 5(1), 406-411.
Nicolini, D., & Meznar, M. B. (1995). The social construction of organizational learning: conceptual
and practical issues in the field. Human relations, 48(7), 727-746.
Nonaka, I. and H. Takeuchi (1995). The knowledge-creating company : how Japanese companies
create the dynamics of innovation / Ikujiro Nonaka and Hirotaka Takeuchi. New York ;
Oxford University Press.
Nonaka, I., & Takeuchi, H. (2007). The knowledge-creating company. Harvard business review,
85(7/8), 162.
Norris, F. H., Stevens, S. P., Pfefferbaum, B., Wyche, K. F., & Pfefferbaum, R. L. (2008).
Community resilience as a metaphor, theory, set of capacities, and strategy for disaster
readiness. American journal of community psychology, 41, 127-150.
Noruzy, A., Dalfard, V. M., Azhdari, B., Nazari-Shirkouhi, S., & Rezazadeh, A. (2013). Relations
between transformational leadership, organizational learning, knowledge management,
organizational innovation, and organizational performance: an empirical investigation of
manufacturing firms. The International Journal of Advanced Manufacturing Technology,
64, 1073-1085.
Nygren, A. (1999). Local knowledge in the environment–development discourse: From
dichotomies to situated knowledges. Critique of anthropology, 19(3), 267-288.
Oktari, R. S., Munadi, K., Idroes, R., & Sofyan, H. (2020). Knowledge management practices in
disaster management: Systematic review. International Journal of Disaster Risk Reduction,
51, 101881.
Orlikowski, W. J., & Scott, S. V. (2015). Exploring material-discursive practices. Journal of
Management Studies, 52, 697–705.
Osterloh, M., & Frey, B. S. (2000). Motivation, knowledge transfer, and organizational forms.
Organization science, 11(5), 538-550.
Pathirage, C., Seneviratne, K., Amaratunga, D., & Haigh, R. (2012). Managing disaster knowledge:
identification of knowledge factors and challenges. International Journal of Disaster
Resilience in the Built Environment, 3(3), 237-252.
Paton, D. (2006). Disaster resilience: building capacity to co-exist with natural hazards and their
consequences. Disaster resilience: An integrated approach, 3-10.
Paton, D., Buergelt, P., Her, R.-S., Jang, L.-j., Lai, R.-L., Tseng, Y.-L., Wu, R.-S., & Sagala, S.
(2022). Regenerating sociocultural capacities and capabilities in disaster recovery. In Routledge handbook of environmental hazards and society （pp. 442-457）. Routledge.
Paton, D., Smith, L., & Violanti, J. (2000). Disaster response: risk, vulnerability and resilience.
Disaster prevention and management, 9(3), 173-179.
Pearson, C.M., Clair, J.A., (1998). Reframing crisis management. Academy of Management Review
23 (1), 59-76.
Pearson, C.M., Mitroff, I.I., 1993. From crisis prone to crisis prepared: a framework for crisis
management. Academy of management Executive 7 (1), 48-59.
Peltokorpi, V. (2008). Transactive memory systems. Review of General Psychology, 12(4), 378-394.
Pescaroli, G. & Alexander,D. (2015). A Definition of Cascading Disasters and Cascading Effects:
Going Beyond the ‘Toppling Dominos’ Metaphor”. Planet@Risk 3, no. 1 ,
Petroski, H. (2006). Success through Failure: The Paradox of Design, Princeton University Press,
Princeton, NJ.
Pisano, G. P. (1994) .Knowledge, Integration, and the Locus of Learning- an Empirical- Analysis of
Process- Development. Strategic Management Journal, 15: 85-100.
Pisano, G. P., Bohmer, R. M. J. & Edmondson, A. C. (2001). Organizational Differences in Rates
of Learning: Evidence from the Adoption of Minimally Invasive Cardiac Surgery.
Management Science, 47(6): 752-68.
Polanyi, M. (2009). The tacit dimension. In Knowledge in organisations .pp. 135-146.Routledge.
Postman, L. (1963). One-trial learning. Conference on Verbal Learning and Verbal Behavior, 2nd,
Jun, 1961, Ardsley-on-Hudson, NY, US.
Powell, W. W., Koput, K. W. and SmithDoerr, L. (1996) .Interorganizational Collaboration and the
Locus of Innovation: Networks of Learning in Biotechnology. Administrative Science
Quarterly, 41(1):16-45.
Rebelo, T. M., & Gomes, A. D. (2008). Organizational learning and the learning organization:
Reviewing evolution for prospecting the future. The Learning Organization, 15(4), 294-308.
Reichers, A. and Schneider, B. (1990). Climate and culture: an evolution of constructs, in Schneider,
B. (Ed.), Organizational Climate and Culture, Jossey-Bass, San Francisco, CA, pp. 5-39.
Reynolds, M. (2014). Triple-loop learning and conversing with reality. Kybernetes, 43(9/10), 1381-
1391. https://doi.org/https://doi.org/10.1108/K-07-2014-0158
Ripple, W. J., Wolf, C., Newsome, T. M., Barnard, P., & Moomaw, W. R. (2020). World scientists’
warning of a climate emergency. BioScience, 70(1), 8-100.
Rosenkopf, L. & Nerkar, A. (2001). Beyond Local Search: Boundary-spanning, Exploration, and
Impact in the Optical Disk Industry. Strategic Management Journal, 22(4): 287-306.
Rubin, V., & Ohlsson, J. (2022). The interim manager – a catalyst for organizational learning? The
Learning Organization, 29（4）, 377-391.
Sagan, S.D., 1993. The Limits of Safety: Organizations, Accidents, and Nuclear Weapons. Princeton
University Press, Princeton, New Jersey.
Schechter, C. (2008). Organizational learning mechanisms: The meaning, measure, and implications
for school improvement. Educational Administration Quarterly, 44(2), 155-186.
Schindler, J. (2015). Expertise and tacit knowledge in artistic and design processes: Results of an
ethnographic study. Journal of Research Practice, 11（2）, M6-M6.
Schein, E. H. (2010). Organizational culture and leadership (Vol. 2). John Wiley & Sons.
Schultz, M., & Hernes, T. (2013). A temporal perspective on organizational identity. Organization
Science,24, 1–21.
Seifried, C. (2010). Introducing and analyzing historical methodology for sport management studies.
International Journal of Sport Management. 11(4): 1-21.
Seifried, C. (2017). Peer reviewing historical research for sport management: It’s not qualitative
research. International Journal of Sport Management, 18(4), 461‒487.
Seneviratne, K., Baldry, D., & Pathirage, C. (2010). DISASTER KNOWLEDGE FACTORS IN
MANAGING DISASTERS SUCCESSFULLY. International Journal of Strategic Property
Management, 14(4), 376-390.
Senge, P. M. (1990). The art and practice of the learning organization. In: New York: Doubleday.
Senge, P. M. and J. D. Sterman (1992). "Systems thinking and organizational learning: Acting locally
and thinking globally in the organization of the future." European Journal of Operational
Research, 59(1): 137-150.
Senge, P., Roberts, C., Ross, R., Smith, B., & Kleiner, A. (1994). The Fifth Discipline Fieldbook,
Boubleday. New York, NY.
Serrat, O. (2017). Enriching Knowledge Management Coordination. In O. Serrat (Ed.), Knowledge
Solutions: Tools, Methods, and Approaches to Drive Organizational Performance (pp. 731-736). Springer Singapore.
Shrivastava, P. (1983). A Typology of Organizational Learning Systems. The Journal of
Management Studies, 20(1), 7.
Simo, G., & Bies, A. L. (2007). The role of nonprofits in disaster response: An expanded model of
crosssector
collaboration. Public administration review, 67, 125-142.
Skinner, B. F. (2019). The behavior of organisms: An experimental analysis. BF Skinner Foundation.
Smith, P. A. (2008). The Learning Organization turns 15: a retrospective. The Learning Organization,
15(6): 441-448.
Smith, E. C., Burkle, F. M., Jr., Aitken, P., & Leggatt, P. (2018). Seven Decades of Disasters: A
Systematic Review of the Literature. Prehospital and Disaster Medicine, 33(4), 418-423.
Sorensen, J. B. & Stuart, T. E. (2000). Aging, Obsolescence, and Organizational Innovation.
Administrative Science Quarterly, 45: 81-112.
Sorenson, O. and Sorensen, J. B. (2001). Finding the Right Mix: Franchising, Organiza- tional
Learning, and Chain Performance. Strategic Management Journal, 22(6-7): 713-24.
Spencer, J. W. (2003) .‘Firms’ Knowledge-sharing Strategies in the Global Innovation System:
Empirical Evidence from the Flat Panel Display Industry. Strategic Management Journal,
24(3): 217-33.
Spector, J. M., & Davidsen, P. I. (2006). How can organizational learning be modeled and measured?
Evaluation and Program Planning, 29(1), 63-69.
https://doi.org/10.1016/j.evalprogplan.2005.08.001
Spender, J. C. (1996). Organizational knowledge, learning and memory: three concepts in search of
a theory. Journal of organizational change management, 9(1), 63-78.
Spender, J.C. & Baumard, P. (1995). Turning troubled firms around: case evidence for a Penrosian
account of strategic recovery. Academy of Management National Meeting, Vancouver,
Canada.
Stake, R. (1995). Case study research, Springer.
Stead, E., & Smallman, C. (1999). Understanding business failure: learning and unlearning from
industrial crises. Journal of contingencies and crisis management, 7(1), 1-18.
Stein, E. W. (1995). Organization memory: Review of concepts and recommendations for
management. International journal of information management, 15(1), 17-32.Stein, E. W., & Zwass, V. (1995). Actualizing Organizational Memory with Information Systems.
Information Systems Research, 6(2), 85-117.
Stötzer, S., Kaltenbrunner, K., Grüb, B., & Martin, S. (2022). Coping with COVID-19–which
resilience mechanisms enabled Austrian nonprofit organizations to weather the pandemic
storm? Schmalenbach Journal of Business Research, 74(4), 497-535.
Sutton, J. (2015). Remembering as public practice: Wittgenstein, memory, and distributed cognitive
ecologies. Moyal-Sharrock, Munz, & Coliva, 2015, 409-443.
Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic
Management Journal, 18, 509-533.
Templeton, G. F. (2000). Development of the organizational learning construct and measure
(Publication Number 9978345) [Ph.D., Auburn University].
Thompson, A. (2010). Golder’s historical method in research in marketing. Journal of Business
Research, 63(12), 1269‒1272.
Thomas, K., & Allen, S. (2006). The learning organisation: a metaanalysis
of themes in literature.
The Learning Organization, 13(2), 123-139.
Tosey, P., Visser, M., & Saunders, M. N. (2012). The origins and conceptualizations of ‘tripleloop’learning:
A critical review. Management Learning, 43(3), 291-307.
Tracy, S. J.(2020). Qualitative research methods : collecting evidence, crafting analysis,
communicating impact（Second edition. ed.）. Wiley Blackwell.
Tsang, E. W. (1997). Organizational learning and the learning organization: a dichotomy between
descriptive and prescriptive research. Human relations, 50(1), 73-89.
Tsang, E. W. K. (2008). Transferring Knowledge to Acquisition Joint Ventures: An Organizational
Unlearning Perspective. Management Learning, 39(1), 5.
Tsang, E. W. K. (2017). How the concept of organizational unlearning contributes to studies of
learning organizations. The Learning Organization, 24(1), 39-48.
Tsang, E. W. K., & Zahra, S. A. (2008). Organizational unlearning. Human relations, 61(10), 1435-
1462.
Turner, B., & Pidgeon, N.F., (1997). Manmade Disasters, 2nd Edition. Butterworth-Hienemann,
London.
Tylor, S. J. & R. Bodan. (1984). Introduction to qualitaitve research method: The search for meaning.New York: John Wiley & Sons.
Ucbasaran, D., Shepherd, D.A., Lockett, A. and Lyon, S.J. (2013), Life after business failure: the
process and consequences of business failure for entrepreneurs, Journal of Management,
Vol. 39 No. 1, pp. 163-202.
Underwood, B. J. (1964). The representativeness of rote berbal learning. In Categories of human
learning, (pp.47-78). Elsevier.
UNHCR (2024). Who is a ‘refugee’? UNHCR global website. Retrieved May 1, 2024, from
https://www.unhcr.org/refugees
Van de Ven, A. H. and Polley, D. (1992). Learning While Innovating. Organization Science, 3(1):
92-116.
Van den Broek, H. (1995). Lerend Management, Lannoo, Tielt.
Van der Bent, J., Paauwe, J., & Williams, R. (1999). Organizational learning: an exploration of
organizational memory and its role in organizational change processes. Journal of
organizational change management, 12(5), 377-404.
Vera, D. and Crossan, M. (2003). Organizational Learning and Knowledge Management: Toward an
Integrative Framework, in M. Easterby-Smith and M. Lyles (eds) Handbook of
Organizational Learning and Knowledge Management, pp. 121-40. Oxford: Blackwell.
Vince, R., Sutcliffe, K. and Olivera, F. (2002) . Organizational Learning: New Directions, British
Journal of Management 13: S1-S6.
Wadhwani, R. D., Suddaby, R., Mordhorst, M., & Popp, A. (2018). History as organizing: Uses of
the past in organization studies. Organization Studies, 39, 1663-1683.
Walsh, J., & Ungson, G. (1991). Organizational memory. Academy of management Review, 16 (1),
57–91.
WEF (2023). The Global Risks Report 2023. World Economic Forum.
https://www3.weforum.org/docs/WEF_Global_Risks_Report_2023.pdf
Wegner, D. M. (1987). Transactive memory: A contemporary analysis of the group mind. Theories
of group behavior, Springer: 185-208.
Wegner, D. M., et al. (1991). Transactive memory in close relationships. Journal of personality and
social psychology, 61(6): 923.
WeicK, K. E. (1979). The Social Psychology of Organizing 2nd edn, Addison-Wesley, Reading,MA, p 206
Weick, K. E. (1991). The nontraditional quality of organizational learning. Organization science,
2(1), 116-124.
Weick, K. E. (2015). The social psychology of organizing. Management, 18(2), 189.
Weick, K.E. & Roberts, K.H. (1993). Collective mind in organizations: heedful interrelating on flight
decks. Administrative Science Quarterly, Vol. 38, pp. 357-81.
Weick, K.E. and Westley, F. (1996). Organizational learning: affirming an oxymoron. Handbook
of Organization Studies, Sage Publications, London, Ch. 2.10.
Wilson, T. (2011). Organizational Learning, Market Orientation, Organizational Innovativeness, and
Firm Performance: A Synthesis of Models and Measures (Publication Number 3501666)
[Ph.D., University of Washington].
Zaheer, S., Albert, S. & Zaheer, A. (1999). Time Scales and Organizational Theory. Academy of
Management Review, 4: 72541.
Zander U, Kogut B. (1995). Knowledge and the speed of the transfer and imitation of organizational
capabilities: an empirical test. Organ. Sci, 6(1):76-92.
Zhang, F., Lyu, C., & Zhu, L. (2022). Organizational unlearning, knowledge generation strategies
and radical innovation performance: evidence from a transitional economy. European
Journal of Marketing, 56(1), 133-158. https://doi.org/https://doi.org/10.1108/EJM-10-2019-
0756
Zhou, S., Battaglia, M., & Frey, M. (2018). Organizational learning through disasters: a multi-utility
company’s experience. Disaster prevention and management, 27(2), 243-254. |
| Description: | 博士
國立政治大學
公共行政學系
105256504 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0105256504 |
| Data Type: | thesis |
| Appears in Collections: | [公共行政學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| 650401.pdf | 7663Kb | Adobe PDF | 2 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
