Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/152583
|
| Title: | 中等學校教師職場霸凌、心理資本、社會支持和工作倦怠之研究
The Impact of Workplace Bullying, Psychological Capital, Social Support and Job Burnout among Secondary School Teachers in Taiwan |
| Authors: | 廖菁芬
Liao, Ching-Fen |
| Contributors: | 王鍾和
WANG,CHUNG-HE
廖菁芬
Liao, Ching-Fen |
| Keywords: | 中等學校
職場霸凌
心理資本
社會支持
工作倦怠
job burnout
secondary school
workplace bullying
psychological capital
social support |
| Date: | 2024 |
| Issue Date: | 2024-08-05 12:48:29 (UTC+8) |
| Abstract: | 為了解我國中等學校教師職場霸凌、心理資本、社會支持和工作倦怠之相關，乃以臺、澎、金、馬的公立中等學校教師608人為研究對象，採用職場霸凌量表、心理資本量表、社會支持量表和工作倦怠量表等研究工具，調查所需研究之資料，再以描述性統計分析、t檢定、單因子多變量變異數分析、皮爾森積差相關分析、迴歸分析和結構方程式等統計方法進行分析。所獲得的結果分述如下：
1. 中等學校教師職場霸凌、心理資本、社會支持和工作倦怠呈現中等程度的表現。
2. 不同個人背景變項和不同學校變項下之中等學校教師職場霸凌、心理資本、社會支持和工作倦怠皆存在顯著差異。
3. 中等學校教師職場霸凌、心理資本、社會支持和工作倦怠間有顯著相關存在。
4. 中等學校教師所遭遇的職場霸凌、個人的心理資本和所擁有的社會支持，對其工作倦怠的解釋力為40.9%。其中所遭遇之職場霸凌對其工作倦怠的解釋力為28%，至於心理資本和社會支持對工作倦怠的解釋力，則分別為11.5%和1.5%。
5. 中等學校教師所遭遇職場霸凌的多寡會顯著影響其對工作的倦怠程度，二者間為正相關的關係。
6. 中等學校教師所遭遇的職場霸凌會透過個人心理資本的強度而顯著的間接影響工作倦怠的表現。
7. 中等學校教師所遭遇的職場霸凌會透過所獲得社會支持的程度而顯著的間接影響工作倦怠的表現。
依據上述研究發現加以討論，提出相關建議，以供中等學校教師、學校行政、師資培育機構和教育行政主管機關在實務工作、政策擬定、課程規畫及學術研究之參考。
In order to understand the relationship between workplace bullying, psychological capital, social support, and job burnout among secondary teachers in Taiwan, Pengu, Kinmen, and Mastu, a quantitative study was conducted with 608 secondary teacher participants. This study used the workplace bullying scale, psychological capital scale, social support scale, and job burnout scale as research tools. After sample collection, results were analyzed using statistical methods, including descriptive statistical analysis, t-test, single-factor multivariate analysis of variance, Pearson product-difference correlation analysis, multiple regression analysis, and structural equation model. The major findings of the research are as follows: 1. There are moderate levels of workplace bullying, psychological capital, social support, and job burnout among secondary school teachers. 2. There are significant differences in workplace bullying, psychological capital, social support, and job burnout among secondary school teachers. 3. There is a significant correlation between workplace bullying, psychological capital, social support and job burnout among secondary school teachers. 4. The amount of workplace bullying experienced by secondary school teachers has a 28% explanatory power on their job burnout. Additionally, workplace bullying, which uses psychological capital and social support as predictive variables, has an explanatory power on job burnout of 40.9%. The explanatory power of psychological capital in predicting job burnout is 11.5%, while the explanatory power of social support in predicting job burnout is is only 1.5%. 5. The amount of workplace bullying experienced by secondary school teachers will significantly affect their job burnout, and there is a positive correlation between the workplace bullying and job burnout. 6. The workplace bullying encountered by secondary school teachers will significantly and indirectly affect their job burnout through the strength of their personal psychological capital. 7. The workplace bullying experienced by secondary school teachers will have a significant indirect impact on job burnout through the degree of social support they receive.
This study discusses the above findings and puts forward relevant suggestions for reference by secondary school teachers, school administration, teacher training institutions, and educational administrative authorities in practical work, policy formulation, curriculum planning, and academic research. |
| Reference: | 丁鳳琴 (2010) 。心理資本與主觀幸福感的關係探討。寧波大學學報，32(1)，64-69。 天下雜誌 (2012) 。新好老師的條件。獨立評論。 https://opinion.cw.com.tw/blog/profile/354/article/5473 中時新聞網(2013)。https://www.chinatimes.com/newspapers/20131224000435-260106?chdtv
中時新聞網 (2021)。https://www.chinatimes.com/realtimenews/20210916004267-260402?chdtv
中央通訊社 (2020)。https://www.cna.com.tw/news/asoc/202005110197.aspx019
內政部 (2019)。新住民發展基金補助研究報告。
內政部 (2024)。人口統計資料。
尤淑盈 (2014) 。青少年生命的力量－希望。中等教育，65卷2期，頁143-151。
王文燕(2017)。「職場霸凌」對護理人員「身心健康」之影響－以自我效能及群體凝聚 力為調節效果〔未出版之碩士論文〕。國立臺灣大學。
王佳蓉、陳怡昌(2017)。社會支持對工作壓力與離職意願關係之調節結果－以台南市 國民中學教師為例，全球商業經營管理學報，9：67-82。
王嵐 (2018) 。以馬斯洛需求層級理論探討本國與外商採購人員激勵因素之差異〔未 出版之碩士論文〕。國立臺北大學。
王國川、鍾鳳嬌 (2014) 。多向度社會支持量表之心理計畫特質探討－以遭受莫拉克 風災青少年為例。中華心理學刊，第56卷，3期，291-311。
田雅心 (2012)。台灣與日本職場霸凌之比較研究〔未出版之碩士論文〕。國立臺灣大學。
自由時報 (2022)。https://news.ltn.com.tw/news/society/breakingnews/3961855
自由時報 (2024)。https://news.ltn.com.tw/news/society/breakingnews/4548059
李聖民 (2008) 。國民小學教師工作壓力、社會支持與職業倦怠之關係研究〔未出版 之碩士論文〕。國立高雄師範大學。
李淑菁 (2017) 。新好老師的條件。天下雜誌，2017年3月27日。
李靜美 (2011) 。桃園縣國民小學高年級教師工作壓力與工作倦怠關聯性之研究〔未 出版之碩士論文〕。中原大學。
李佳蓉 (2010) 。台北縣單身者的寂寞族感與社會支持之相關研究〔未出版之碩士論 文〕。文化大學。
李新民、陳蜜桃 (2006)。幼兒教師的情緒勞務因素結構及其對工作倦怠之影響。高 雄師大學報，第20期，第67-89 頁。
李新民 (2009)。幼兒教師的心理資本及其與工作表現的潛在關聯。幼兒保育學刊， 第七期，第1-24 頁。
李桂仙 (2017) 。高中職教師心理資本、職場靈性、生命意義感與心理幸福感關聯之 研究〔未出版之博士論文〕。國立高雄師範大學。
李怡樺 (2014) 。職場霸凌、樂觀、工作敬業心與幸福感關聯性之研究－以國民小學 教師為例〔未出版之碩士論文〕。輔仁大學。
李玟潔、黃芳銘 (2023) 。國小導師知覺主任包容性領導與工作倦怠關係之研究。休閒運動健康評論，第十二卷第二期，國立嘉義大學。
何亭賢 (2009) 。員工組織變革準備、正向心理資本、知覺組織支持與組織變革抗拒 關係之研究〔未出版之博士論文〕。國立中山大學。
何清治、張睿欣、洪錦墩 (2016) 。中部某區域教學醫院職場霸凌之研究。澄清醫護 管理雜誌，12(2).，p39~48。
何原 (2021) 。國小教師心理資本、情緒勞務、職家衝突與工作倦怠關係之研究〔未 出版之博士論文〕。國立嘉義大學。
邱宗志、徐廣正 (2015) 。職場霸凌、職場孤立與離職傾向關聯性之研究－以工作壓 力為中介變項。勞動與就業關係學術研討會論文集2015年(2015年10月)，176-193。
邱皓政 (2011)。結構方程式：LISREL/SIMPLIS的原理與應用。臺北市：雙葉書廊。
邱欣怡（2008）。 國民小學教師情緒勞務與工作倦怠之關係研究—以工作投入、 社會 支持為調節變項〔未出版之碩士論文〕。國立新竹教育大學。
呂寶靜 (1979) 。臺北市離婚婦女社會調適之研究〔未出版之碩士論文〕。國立臺灣 大學。
沈琨育、賴志峰 (2022) 。臺中市公立國民小學教師社會支持與幸福感之研究。學校 行政，139，160-185。
沈碩彬 (2014) 。高中職教師心理資本、工作價值觀、情緒勞務與學校生活適應之徑 路模式探析〔未出版之博士論文〕。國立高雄師範大學。
沈春利 (2020) 。心理資本對幼兒園教師工作倦怠與離職意圖之影響〔未出版之碩士 論文〕。國立嘉義大學。
巫姿嫺 (2011) 。大學生生活壓力、心理資本與憂鬱之關係〔未出版之碩士論文〕。國 立政治大學。
吳倍君 (2017) 。職場霸凌與離職傾向：心理健康與社會支持角色之探討〔未出版之 碩士論文〕。國立屏東大學。
吳美連、張振傑、王秀菁 (2017) 。職場霸凌對員工幸福感之影響：社會資本與心理 資本的調節作用。人力資源管理學報，第17卷第2期(2017年6月)，1-25。
吳美瑩 (2019) 。桃竹苗地區國中專任輔導教師社會支持與輔導自我效能關係之研究 〔未出版之碩士論文〕。國立清華大學。
吳芓嫻 (2019) 。國小兼任行政教師工作壓力、心理資本與工作滿意度關係之研究-以 臺南市為例〔未出版之碩士論文〕。康寧大學。
吳函芸 (2009) 。雲林縣國民小學教師心理資本與工作滿意度關係之研究〔未出版之 碩士論文〕。國立嘉義大學。
吳宗立、林保豐 (2003) 。國小教師工作壓力、情緒管理與因應策略之研究〔未出版 之碩士論文〕。國立屏東教育大學。
吳煥烘、林志丞 (2011) 。國中教師社會支持、教師自我效能與工作倦怠相關研究以 角色壓力為中介變項。嘉大教育研究學刊，第26期，25-56。
吳志鴻 (2012) 。輔導原理與實務課程對教育系學生輔導概念及心理資本影響之個案 研究〔未出版之碩士論文〕。國立政治大學。
余民寧 (2006) 。潛在變項模式：SIMPLIS的應用。臺北市：高等教育。
余民寧、陳柏霖、湯雅芬 (2012) 。大學生心理資本量表編製及其相關因素之研究。 教育研究與發展期刊，8(4)，19-54。
林祺然 (2022) 。桃園市國民中學兼任行政職務教師情緒勞務、心理資本與工作滿意 度關係之研究〔未出版之碩士論文〕。中原大學。
林淑賢 (2012) 。國小教師工作壓力與社會支持之研究－以台北市公立小學為例〔未 出版之碩士論文〕。臺北市立教育大學。
林國榮、楊惠茹 (2019) 。新住民面對職場霸凌的因應對策之研究結案報告書。內政 部新住民發展基金補助研究報告，25。
林新發 (2012) 。心理資本與正向組織行為。國民教育月刊，52(4)，1-7。
林蓉儀（2007）。 高雄縣國小女性主管時間管理與社會支持關係之研究〔未出版之碩 士論文〕。國立屏東教育大學。
周碩政 (2020) 。國民中學輔導教師心理契約、工作壓力、心理資本與心理健康之研 究〔未出版之博士論文〕。國立政治大學。
周恩平 (2016) 。正念、復元力、職場霸凌、工作倦怠與幸福感滿意度之研究〔未出 版之碩士論文〕。輔仁大學。
柯雪茹 (2013)。護理人員職場霸凌相關因素之探討〔未出版之碩士論文〕。高雄醫學 大學。
紀怡安 (2010) 。微型創業者的創業資源、工作壓力與堅毅人格、社會支持對工作倦 怠之相關研究〔未出版之碩士論文〕。國立臺灣師範大學。
侯谷霖 (2018) 。嘉義市國民小學教師心理資本與工作生活品質之關係研究〔未出版 之碩士論文〕。國立嘉義大學。
洪清海 (2014) 。正視職場霸凌(Workplace bullying)問題。勞動論壇，2014年11月18日。
洪筱玟 (2018) 。澎湖縣國民小學教師心理資本與情緒調整關係之研究〔未出版之碩 士論文〕。國立臺北教育大學。
洪于涵 (2016) 。情緒勞務與工作倦怠之關係：以教師自我效能與人格特質為調節變 項〔未出版之碩士論文〕。國立臺灣大學。
范霈穎 (2022) 。國中教師情緒勞務、自我復原力、社會支持與工作倦怠之相關研究 〔未出版之碩士論文〕。國立暨南國際大學。
施凱勝 (2022) 。論臺灣與日本職場霸凌法制之比較－以雇主職場霸凌防治義務為中 心〔未出版之碩士論文〕。國立臺北大學。
高嘉慧 (2006) 。托兒所保育員的社會支持及其相關研究。社區發展季刊，114期，95 年6月，336-354。
高夏雯 (2010) 。臺北縣國民中學教師心理資本與教學表現關係之研究〔未出版之碩 士論文〕。輔仁大學。
徐靜芳 (2003) 。研究生生活壓力、社會支持與身心見尻之關係研究〔未出版之碩士 論文〕。國立高雄師範大學。
孫國華 (2014) 。國小教師心理資本、情緒勞務、實用智能與教學效能徑路模式之建 構及驗證〔未出版之博士論文〕。國立高雄師範大學。
姚皓庭 (2012) 。職場霸凌、知覺主管支持、職場偏差行為、工作倦怠與離職傾向之 關聯性研究〔未出版之碩士論文〕。輔仁大學。
馬喃瑜 (2021) 。國中教師自我領導、心理資本與職務傾注關係研究〔未出版之碩士 論文〕。國立政治大學。
馬淑清、王秀紅、陳季員 (2011) 。職場霸凌的概念分析。護理雜誌，58卷4期(2011 年8月)，81-86。
連子菁 (2011)。 國民小學校長真誠領導與教師變革承諾關係之研究：以教師心理資 本為中介變項〔未出版之碩士論文〕，國立臺南大學。
郭珍如 (2019) 。政府機關人員遭受職場霸凌預防政策之探討〔未出版之碩士論文〕。 國立中正大學。
郭秋水、鄧若玲 (1996) 。三種權力觀的鼎立對峙：真正利益與不可共量性。人文及 社會科學集刊，第八卷，第二期(85/9)，1-39。
陳柏霖(2012)。邁向未來：大學生用心、心理資本與心理健康之關係〔未出版之博士 論文〕。國立政治大學。
陳銘峰 (2011) 。嘉義縣國民中學教師心理資本與工作倦怠之研究〔未出版之碩士論 文〕。國立嘉義大學。
陳馥瑜、劉念琪 (2003) 。組織績效指標間關連性探討—以離職率、生產力、獲利力 為例〔未出版之碩士論文〕。國立中央大學。
陳淑貞 (2018) 。職場霸凌、工作倦怠、正向情緒與社會支持之關聯性研究－以高雄 市政府公教人員為例〔未出版之碩士論文〕。國立高雄師範大學。
陳淑玲、熊欣華、陳秋頻 (1996) 重度工作投資與工作倦怠：健康促進與心理資本扮 演之調節角色。臺大管理論叢，第32卷，第2期(2022年8月)，1-46。
陳昕 (2022) 。家防中心社工心理資本與工作倦怠關係之研究〔未出版之碩士論文〕。 國立臺灣師範大學。
陳思妤 (2021) 。職業倦怠對職場霸凌與工作表現關係的中介效果－以台南市製造業 為例〔未出版之碩士論文〕。崑山科技大學。
陳政國 (2021) 。情緒調節在職場霸凌與工作滿意度間之調節效果﹝未出版之碩士論 文﹞。國防大學。
陳佳君 (2022) 。臺中市國民小學教師知覺社會支持、正向心理資本與教師工作士氣 關係之研究﹝未出版之碩士論文﹞。國立臺中教育大學。
陳智閔 (2022) 。職場霸凌中旁觀者知覺、情緒耗竭與離職傾向關係之研究〔未出版 之碩士論文〕。國立雲林科技大學。
陳素慧（2005）。教師工作壓力探討。諮商與輔導，229，28-34。
陳宜億 (2021) 。誰才是草莓族? 不同世代遭受職場霸凌、因應策略與留任意願之研 究〔未出版之碩士論文〕。國立彰化師範大學。
陳宛汝 (2018) 。南投縣公立國民中小學輔導教師情緒勞務對工作倦怠之影響-以社 會支持為調節變項〔未出版之碩士論文〕。國立暨南大學。
陳郁惠 (2023) 。職業倦怠、心理韌性與社會支持對幸福感的影響-以中部某區域教 學醫院為例〔未出版之碩士論文〕。國立雲林科技大學。
陳紋瑤 (2013) 。高雄市國小兼任行政職務教師社會支持與幸福感關係之研究〔未出 版之碩士論文〕。國立屏東教育大學。
陳鈺萍 (2004) 。國小教師的幸福感及其相關因素之研究〔未出版之碩士論文〕。國 立屏東師範學院。
陳炎輝 (2016) 。淺述霸凌行為之相關法律規範及責任。清流雙月刊，第1期(2016年 1月1日)，30-32。
康嘉芬 (2016) 。專任輔導教師社會支持與工作滿意度關係之研究－以桃園市國民小 學為例〔未出版之碩士論文〕。開南大學。
康雅惠 (2014) 。職場霸凌、員工離職傾向與社會支持之關聯性研究-以T銀行從業人 員為例〔未出版之碩士論文〕。銘傳大學。
教育部 (2019) 。教師法。 教育部 (2020) 。統計資料。
教育部 (2023) 。特殊教育法。
教育部 (2023) 。112學年度縣市統計指標。教育部統計處。
張瓊月 (2022) 。職場霸凌對幸福感的調查： 情緒耗竭的中介效應與心理資本的調 節效應－以服務業為例〔未出版之碩士論文〕。致理科技大學。
張大鈞 (2019) 。國民中學教師角色壓力、變革抗拒、組織支持及工作倦怠之關係研 究〔未出版之博士論文〕。國立彰化師範大學。
張弘勳、蔡淑苓 (2007) 。教師工作倦怠的成因與預防。幼兒保育論壇 ，第2期 (2007/06)，62-79，2，62-79。
商登凱 (2020) 。軍中職場霸凌對偏差行為影響之研究：知覺組織支持與正向心理 資本之調節效果分析〔未出版之碩士論文〕。國立高雄科技大學。
許展溢 (2016) 。全科都要教，苗縣菜鳥代課師控欺壓。自由時報。取自 http://news.ltn.com.tw/news/local/paper/1062294
許仁安 (2018) 。臺北市國中兼任學務工作教師 工作壓力、心理資本及幸福感之關 係研究〔未出版之碩士論文〕。國立政治大學。
傅玲、陳淑芬、溫美蓉、劉淑言、齊珍慈 (2016)。護理職場霸凌對工作倦怠感及健 康照護產能影響之。榮總護理，第33卷4期(2016年12月)，頁397-406。
湯志民 (2020) 。新世代學習空間：理念與規劃。學校行政雙月刊，128，1-18。
曾木利 (2015) 。臺灣中部地區國民中學專任輔導教師人格特質、社會支持與工作 壓力相關研究〔未出版之碩士論文〕。國立彰化師範大學。
黃明一、胡語溱與陳棟樑(2018)。軍公教人員之逆境商數、社會支持、工作壓力與 身心健康關係之研究。管理資訊計算，7：96-106。
黃麗君 (2006) 。國中輔導教師工作壓力、社會支持與職業倦怠之研究〔未出版之 碩士論文〕。國立彰化師範大學。
黃惠萱 (2016) 。臺中市公立國民中學教師社會支持與幸福感相關之研究〔未出版 之碩士論文〕。逢甲大學。
黃靖惠 (2013) 。國小教師社會支持、工作倦怠與教學效能關係之研究：以桃園縣 為例〔未出版之碩士論文〕。中原大學。
黃佳慧 (2012) 。國民小學校長正向領導、學校組織變革與教師心理資本關係之研 究〔未出版之碩士論文〕。國立新竹教育大學。
黃秀芳 (2012) 。新北市立國民中學教師心理資本與專業承諾之相關研究〔未出版 之碩士論文〕。輔仁大學。
黃妍甄 (2021) 。社會支持對工作倦怠的影響：警察同仁為例。中國行政評論，第 26卷，第1期，1-24。
黃菀榆 (2013) 。桃園縣國民小學教師工作生活平衡對工作倦怠之影響—以社會支 持為調節變項〔未出版之碩士論文〕。元智大學。
黃毓琪 (2012)。 臺中市國民中學組織健康、教師心理資本與工作態度相關之研究〔未出版之碩士論文〕。 逢甲大學。
游家玫 (2011) 。澎湖縣國小教師社會支持與身心健康之研究〔未出版之碩士論文〕。國立臺北教育大學。
勞動部 (2021) 。工會法。
勞動部 (2019) 。《職業安全衛生法》。
楊明磊 (2010) 。職場霸凌現象對組織的影響與諮商處遇策略。人事月刊，第50卷第6期，35-42。
楊明磊 (2011) 。職場霸凌的特性與諮商策略。臺灣諮商心理學會電子報，第25期。線上檢索日期：2022年9月25日。網址：ttps://yangsir100.pixnet.net/blog/post/7094808
楊東震、葉琳竫、楊淑椀 (2017) 。餐飲服務業職場霸凌及因應策略之個案研究。經營管理學刊，第十四期(2017年9月)，頁1-14。
楊潔 (2016) 。大學生成就目標、心理資本、學習投入與學習收穫之研究〔未出版之博士論文〕。國立政治大學。
葉佳倫、王安祥 (2021) 。我國職場霸凌預防制度之研究。勞資關係論叢，23卷2期，54-79。
葉佳倫 (2021) 。我國職場霸凌預防措施與申訴制度之研究(未出版之碩士論文)。國立中正大學。
葉琳竫 (2016)。餐飲服務業職場霸凌行為及其因應策略之個案研究〔未出版之碩士論文〕。義守大學。
葉家楹 (2021) 。職場霸凌防制策略之研究–以B醫院為例〔未出版之碩士論文〕。國立成功大學。
齊珍慈、劉淑言、陳淑芬、溫美蓉、傅玲 (2016)。多元策略教育介入方案對護理職場霸凌與因應技巧之研究。榮總護理，35卷4期(2018年12月)，頁389-398。
鄭珮妤 (2023) 。幼兒園教師情緒勞務及工作倦怠之研究－以臺北市公立國小附設幼兒園為例。中華大學。
鄭佳鈴 (2008) 。角色壓力與情緒勞務對工作倦怠的影響：以正向心理資本為干擾變數〔未出版之碩士論文〕。國立臺南大學。
劉妙真 (2004)。幼稚園教師工作壓力、社會支持與職業倦怠之研究〔未出版之碩士論文〕。國立屏東師範學院。
劉廷揚、鄭松富、陳淑貞 (2020) 。公務人員職場霸凌、工作倦怠、正向情緒與社會支持之研究。公共事務評論18卷2期(2020年5月)，57-78。
劉惠嬋 (2014) 。國中教師內外控信念、社會支持、工作壓力與幸福感相關因素之研究〔未出版之碩士論文〕。國立臺灣師範大學。
劉奕禎 (2012)。國中、高中(職)體育教師心理資本對工作壓力與創意教學之影響〔未出版之碩士論文〕。國立嘉義大學。
黎宥瑄 (2017)。國中特教教師社會支持、專業承諾與幸福感關係之研究─桃園市為例〔未出版之碩士論文〕。中原大學。
歐陽麗玉 (2012)。屏東縣國中教師工作壓力與工作倦怠關係之研究〔未出版之碩士論文〕。屏東科技大學。
蔡仲哲 (2007) 。經理人教練行為、員工心理資本與員工工作效能之關聯性研究〔未出版之碩士論文〕。 長庚大學。
蔡曉婷、韓錦華、陳麗芳、周汎澔 (2014)。護理職場霸凌與離職傾向及其相關因素探討－以某南部醫學中心為例。護理期刊，61(3)，58-68。
賴佩青 (2015)。臺中市公立國民中學教師社會支持與正向心理資本相關之研究〔未出版之碩士論文〕。逢甲大學。
賴昆宏 (2006)。社會支持、孤寂感與休閒活動參與對老人生命意義影響之研究－以台中地區長青學苑為例〔未出版之碩士論文〕。朝陽科技大學。
蕭子辰、黃芳銘 (2016)。組織支持、心理資本和健康影響國中教師工作倦怠之研究。嘉大體育健康休閒期刊，15(1)，121-135。
戴仁和 (2020)。軍中職場霸凌、工作倦怠對離職傾向之影響〔未出版之碩士論文〕。義守大學。
鍾寶惜 (2012)。成年人的婚姻狀況、社會支持與身心健康之研究〔未出版之碩士論文〕。文化大學。
鍾思嘉 (1982) 。修訂情境焦慮量表簡介。測驗與輔導，10(6)，789-790。
鍾思嘉、龍長風 (1984) 。修訂情境與特質焦慮量表之研究。測驗年刊，31，27-36。
鍾昀真 (2020) 。內部行銷、社會支持與工作滿意度之關係研究－以公立國中教師為例〔未出版之碩士論文〕。國立屏東大學。
謝孟珂 (2013) 。國民小學特殊教育教師的社會支持與其工作滿意度之關係〔未出版之碩士論文〕。國立新竹教育大學。
薛孜岭 (2020)。職場霸凌、社會支持與幸福感之關聯研究-以高雄市政府四維行政中心員工為例〔未出版之碩士論文〕。國立高雄師範大學。
簡立昇 (2021)。女性領導特質、個人特質與職場霸凌之相關研究〔未出版之碩士論文〕。國立雲林科技大學。
簡妍庭 (2023)。職場霸凌、心理資本、組織公民行為關係之研究：結合統合分析與結構方程模式〔未出版之碩士論文〕。國立清華大學。
闕美華 (2000)。國中教師情緒智慧、社會支持與工作滿意度之研究〔未出版之碩士論文〕。國立彰化師範大學。
ACAS. (1999). Bullying and harassment at work: A guide for employees. London: ACAS.
Andrea Caroline Adams(1992). Bullying at Work: How to confront and overcome it. U.K.: Virgo.
Andrea Caroline Adams(1992). Holding out against workplace harassment and bullying. Personnel Management, 48-50 (1992, October).
Andrea Caroline Adams(1992). The Standard Guide to confronting bullying at work. Nursing Standard. 7:10. 44-46. (1992)
Adams, A. (1997). Bullying at work. Journal of Community and Applied Social Psychology, 7, 177–180.
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological bulletin, 103(3), 411-423.
Anders Skogstad, Stig Berge Matthiesen, Stale Einarsen (2007). Organizational changes: A precursor of bullying at work? International Journal of Organization Theory and Behavior, 10(1), 58-94.
Alderman, C. (1997). Bullying in the workplace. Nursing Standard, 11(35), 22-26.
Askew, D. A., Schluter, P. J., & Dick, M. L. (2013). Workplace bullying--what's it got to do with general practice? Aust Fam Physician, 2013 Apr; 42(4):186-8.
Avey, J. B., Luthans, F., & Jensen, S. M. (2009). Psychological capital: A positive resource for combating employee stress and turnover. Human Resource Management, 48(5), 677-693.
Avey, J. B., Patera, J. L., West, B. J. (2006). Positive psychological capital: A new approach for understanding absenteeism. Journal of Leadership and Organizational Studies, 13, 42-60.
Ayoko, O. B., Callan, V. J., & Härtel, C. E. J. (2003). Workplace Conflict, Bullying and Counterproductive Behaviors. The International Journal of Organizational Analysis, 11(4), 283–301. https://doi.org/10.1108/eb028976
Badran, M. A., & Youssef-Morgan, C. M. 2015. Psychological capital and job satisfaction in Egypt. Journal of Managerial Psychology, 30: 354-370
Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice-Hall.
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: W. H. Freeman.
Bandura, A. (1978). The selfsystem in reciprocal determinism. American Psychologist, 33(4) 344-358.
Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ, US: Prentice-Hall, Inc.
Bakker, A. B., van Emmerik, H., & Euwema, M. C. (2006). Crossover of Burnout and Engagement in Work Teams. Work and Occupations, 33(4), 464–489.
Barak, M.; Nissly, J.; & Levin, A (2001). Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and metanalysis. The Social Service Review, 75(4), 625-661.
Barrera, M. Jr, Ainlay, S. L. (1983). The structure of social support: a conceptual and empirical analysis, Journal Community Psychologist, 1983 Apr, 11(2):133-43.
Bennett, D., & Morris, I. (1983). Support and rehabilitation. In F. N. Watts & D. H. Bennett (Eds.), Theory and practice of psychiatric rehabilitation (pp. 189-211). New York, NY: Wiley.
Bitmis, M. G., & Ergeneli, A. (2013). The role of psychological capital and trust in individual Performance and job satisfaction relationship: A test of multiple. Procedia - Social and Behavioral Sciences, 99, 173-179.
Block, J., & Kremen, A. M. (1996). IQ and ego-resiliency: Conceptual and empirical connections and separateness. Journal of Personality and Social Psychology, 70(2), 349–361.
Bradbury, J., Hutchinson, M. (2015). Workplace bullying: Modelling construct validity in an Australian public sector workforce. Journal of Empirical Studies, 2(1), 1-16.
Brehm, S. S., Kassin, S. M., & Fein, S. (2005). Social Psychology (6th ed.). Boston: Houghton Mifflin.
Brownell, A., & Shumaker, S. A. (1984). Social support: An introduction to a complex phenomenon. Journal of Social Issues, 40(4), 1–9.
Bussing A., Bissels, T., Fuchs, V. & Perrar, K. (1999), A dynamic model of work satisfaction: Qualitative approaches. Human Relations. 52, 999-1028.
Byrne, B. M. (1999). The nomological network of teacher burnout: A literature review and empirically validated model. In R. Vandenberghe & A. M. Huberman (Eds.), Understanding and preventing teacher burnout: A sourcebook of international research and practice (pp. 15–37). Cambridge University Press. https://doi.org/10.1017/CBO9780511527784.003
Caplan, G. (1974). Support systems and community mental health. New York: Behavioral Publications.
Cassel, J. (1974) Psychosocial Processes and “Stress”: Theoretical Formulation. International Journal of Health Services, 4, 471-482.
Carver, C. S., & Scheier, M. F. (2005). Optimism. Oxford: University Press.
Çetin, F., & Basim, H. N., (2012). Organizational Psychological Capital: A Scale Adaptation Study.
Cherniss, C. (1980). Staff Burnout. Job Stress in the Human Services. London: Sage Publications.
Cobb, S. (1976). Social support as a moderator of life stress. Psychosomatic Medicine, 38, 300-314.
Cohen, S., & Hoberman, H. (1983). Positive events and social supports as buffers of life change stress. Journal of Applied Social Psychology, 13, 99-125.
Cole, K. W. (2006). Psychological capital and unemployment: An integrated theory. Paper presented at the joint annual conference of the International Association for Research in Economic Psychology (IAREP) and the Society for the Advancement of Behavioral Economics (SABE), Paris, France.
Coleman, J.S. (1988). Social Capital in the Creation of Human Capital. American Journal of Sociology (Supplement), 94, S95-S120.
Cooper, Janet R. M. (2009). Nursing students' perceptions of bullying behaviours by classmates. Issues In Educational Research, Vol 19(3), 2009, University of Mississippi Medical Center.
Coutu, D., L., (2002). How Resiliency works? June 2002 80(5):46-50, 55 passim
Cowie, J., D., H., & Ananiadou, K. (2003). Perceptions and experience of workplace bullying in five different working populations. Aggressive Behavior, 29(6), 489–496. https://doi.org/10.1002/ab.10055
Cutrona, C. E., & Russell, D. W. (1990). Type of social support and specific stress: Toward a theory of optimal matching. In B. R. Sarason, I. G. Sarason, & G. R. Pierce (Eds.), Social support: An interactional view (pp. 319–366). John Wiley & Sons.
Cranny, C. J., Smith, P. C., & Stone, E. F. (1992). Job satisfaction: How people feel about their jobs and how it affects their performance. New York, NY: Lexington Books.
Doherty, W. R. (1997). The emotional contagion scale: A measure of individual differences. Journal of Nonverbal Behavior, 21(2), 131-154.
Durkheim, Émile (1897). Suicide: A study in sociology.
Einarsen, S., & Mikkelsen, E. G. (2003). Individual effects of exposure to bullying at work. In S. Einarsen, H. Hoel, D. Zapf & C. L. Cooper (Eds.). Bullying and Emotional Abuse in The Workplace: International Perspectives in Research and Practice. London: Taylor & Francis, 127-144.
Einarsen, S., & Raknes, B. I. (1997). Harassment at work and the victimization of men. Violence and Victims, 12, 247-263.
Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised. Work and Stress, 23(1), 24-44. Doi:10.1080/02678370902815673
Freudenberger, H. J. (1974). Staff Burn-Out. Journal of Social Issues, Vol.30, Number 1, 1974, pp. 159-165.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobervable variables and measurement error. Journal of marketing Research, 18, 39-50.
Forsyth, D. R. (2006). Group Dynamics Instructor’s Edition, 4th. Belmont, CA: Thompson Wadsworth.
Giacalone, R. A. & Jurkiewicz, C. L., (2010). Handbook of Workplace Spirituality and Organizational 2nd Edition, Performance. M. E. Sharpe, Inc. (New York)
Ghiselli, R. F., La Lopa, J. M., & Bai, B. (2001). Job satisfaction, life satisfaction, and turnover intent: Among food-service managers. Cornell Hotel and Restaurant Administration Quarterly, 42(2), 28-37.
Goldsmith, A. H., Veum, J. R., & Darity, W. J., Jr. (1997). Unemployment, joblessness, psychological well-being and self-esteem: Theory and evidence. The Journal of Socio-Economics, 26(2), 133–158.
Goodin, T. A. (1995). School-based management and teacher satisfaction: An exploratory study. Unpublished doctoral dissertation, Indiana University, Indiana.
Guy Notelaers, Beatrice Van der Heijden, Helge Hoel & Stale Einarsen (2019). Measuring bullying at work with the short-negative acts questionnaire: identification of targets and criterion validity, Work & Stress, 33:1, 58-75, Doi: 10.1080/02678373.1457736
Halbesleben, J. R., & M. R. Buckley. 2004. “Burnout in organizational life.” Journal of management, 30(6): 859-879.
Hair, J. F., Black, W. C., Babin, B. J., & Aderson, R. E. (2010). Multivariate data analysis. Pearson, NJ: Pearson Education Inc.
Harms, P. D., & Luthans, F. (2012). Measuring implicit psychological constructs in organizational behavior: An example using psychological capital. Journal of Organizational Behavior, 33, 589-594.
Heaney, C. A., & Israel, B. A. (2008). Social networks and social support. In K. Glanz, B. K. Rimer, & K. Viswanath (Eds.), Health behavior and health education: Theory, research, and practice (4th ed., pp. 189–210). Jossey-Bass.
Heinemenn, Peter-Paul (1972). Mobbning: Gruppvåld bland barn och vuxna. Sweden (Sverige): Natur och kultur, 1972.
Himle, D. P., Jayaratne, S., & Thyness, P. (1991). Buffering effects of four social support types on burnout among social workers. Social Work Research & Abstracts, 27(1), 22–27.
Hobfoll, S. E., & Leiberman, J. R. (1987). Personality and social resources in immediate and continued stress resistance among women. Journal of Personality and Social Psychology, 52(1), 18–26. https://doi.org/10.1037/0022-3514.52.1.18
Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American psychologist, 44(3), 513.
Hobfoll, S. E., & Lilly, R. S. (1993). Resource conservation as a strategy for community psychology. Journal of community psychology, 21(2), 128-148.
Hobfoll, S. E. (2001). The influence of culture, community, and the nested-self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337-421.
Hobfoll, S. E., & Shirom, A. (2001). Conservation of resources theory: Applications to stress and management in the workplace. In R. T. Golembiewski (Ed.), Handbook of organizational behavior (2nd ed., rev. ed. and exp.ed., pp. 57–80). Marcel Dekker.
Hobfoll, S. E. (2002), Social and Psychological Resources and Adaptation, Review of General Psychology, 6, 307–24.
Hoel, H., Glasø, L., Hetland, J., Cooper, C. L., & Einarsen, S. (2010) . Leadership Styles as Predictors of Self-Reported and Observed Workplace Bullying. British Journal of Management, 21 (2) , 453-468.
Hodson, R. (1997). Group relations at work solidarity, conflict, and relations with management. Work and Occupations, 24(4), 426-452.
Hoppock, R. (1935). Job satisfaction. NY: Harper and Row Inc.
Hosen, R., Solovey-Hosen, D., & Stern, L. (2003). Education and capital development: Capital as durable personal, social, economic and political influences on the happiness of individuals. Education, 123(3), 496-514.
House, J. S. (1981). Work stress and social support. Massachusetts: Addison-Wesley.
Hutchison, E. (2008). A Life Course Perspective. In Dimension of Human Behavior: The Changing Life Course, 9-49. Thousand Oaks, CA: Sage.
Jensen, S. M., & Luthans, F., (2006). Relationship between Entrepreneurs' Psychological Capital and Their Authentic Leadership. Journal of Managerial , Vol. 18, No. 2, pp. 254-273. Published By: Pittsburg State University.
Johnson, S. K. (2009). Do you feel what I feel? Mood contagion and leadership outcomes. The Leadership Quarterly, 20, 814–827.
Jonathon R. B., & Anthony R. (2015). To Invest or Not? The Role of Coworker Support and Trust in Daily Reciprocal Gain Spirals of Helping Behavior. Journal of Management, 41(6), 1628-1650.
Jung, H. S., & Yoon, H. H. (2015). The impact of employees’ positive psychological capital on job satisfaction and organizational citizenship behaviors in the hotel. International Journal of Contemporary Hospitality Management, 27(6), 1135–1156.
Kahn, R. L. & Antonucci, T. C. (1983). Social supports of elderly: Family/ friends/ professionals. Final report to the National Institute on Aging.
Kalman, M., Summak M., (2017). Revitalizing the HERO within Teachers: An Analysis of the Effects of the PsyCap Development Training.
Keashly, L., Jagatic, K. (2010). Bullying and Harassment in the Workplace. 2nd Edition, eBook ISBN9780429132483, Imprint CRC Press.
Korte1, D. S., & Simonsen, J. C., (2018). Influence of Social Support on Teacher Self-Efficacy in Novice Agricultural Education Teachers. Journal of Agricultural Education, 59(3), 100-123.
Korukc, O., Bulut, O., Tuzcu, A., & Bayram, Z. (2014). An Adaption of Leymann Inventory of Psychologicsl Terror to Health Sciences Programs in Turkey. Alpha Psychiatry 2014; 15: 335-343.
Ladd, D., & Henry, R. A. (2000). Helping coworkers and helping the organisation: the role of support perceptions, exchange ideology, and conscientiousness. Journal of Applied Social Psychology, 30, 2028-2049.
Larson, M., & Luthans, F. (2006). Potential added value of psychological capital in predicting work attitudes. Journal of Leadership & Organizational Studies, 13(1), 45-62.
Laschinger, C. K. S., & Fida, R. (2014). New nurses burnout and workplace wellbeing: The influence of authentic leadership and psychological capital. Burnout Research, 1(1), 19-28.
Leiter, M.P & Maslach, C. (1999). Six areas of worklife: A model of the organizational context of burnout. Journal of Health and Human Resources Administration, 21, 472–489.
Letcher, L. (2003). Psychological capital and wages: A behavioral economic approach. Manhattan, KS: Kansas State University.
Leymann, Heinz (1990). Mobbing and Psychological Terror at Workplaces. Violence and Victims 5(2), pp. 119-126.
Leymann, Heinz (1996). Manual of the LIPT questionnaire for assessing the risk of psychological violence at work. Stockholm: Violen.
Leymann, Heinz (2010). Workplace Mobbing As Psychological Terrorism: How Groups Eliminate Unwanted Members. ISBN 10: 0773413952 ISBN 13: 9780773413955 Publisher: Edwin Mellen Pr, 2010.
Liden, R. C., Wayne, S. J., & Sparrowe, R. T. (2000). An Examination of the Mediating Role of Psychological Empowerment on the Relations between the Job, Interpersonal Relationships, and Work Outcomes. Journal of Applied Psychology, 85(3), 407-416.
Lin, C., (2006).Culture Shock and Social Support: An Investigation of a Chinese Student Organization on a US Campus. Journal of Intercultural Communication Research, 35(2):117-137.
Lorenz, K., (1963). Das sogenannte Böse- Zur Naturgeschichte der Aggression. Original edition : Verlag Dr. G Borotha-Schoeler, 1963 ("So-called evil, Toward a Natural History of Aggression"). Australia: Methuen Inc.
Lukes, Steven (1974). Power: A Radical View. London: Macmillan.
Luthans, F. (2002). Organizational Behavior：An Evidence-Based Approach, 12th Edition Ch. 7, 199-244. New York: McGraw-Hill Higher Education.
Luthans, F. (2002). The need for and meaning of positive organizational behavior. Journal of Organizational Behavior, 23, 695-706.
Luthans, F., Luthans, K.W., & Luthans, B. C. (2004). Positive psychological capital: Beyond human and social capital. Business Horizons, 47, 45-50.
Luthans, F., & Youssef, C. M. (2004). Human, social and now positive psychological capital management: Investing in people for competitive advantage. Organizational Dynamics, 33(2), 143-160.
Luthans, F., Norman, S.M., Avolio, B. J., & Avey, J. B. (2008). The mediating role of psychological capital in the supportive organizational climate-employee performance relationship. Journal of Organizational Behavior, 29, 219-238
Luthans, F., Avolio, B. J., Walumbwa, F. O., & Li, W. (2005). The psychological capital of Chinese workers: Exploring the relationship with performance. Management and Organization Review, 1, 247-269.
Luthans, F., Avolio, B. J., Avey, J. B., & Norman, S. M. (2007). Positive psychological capital: Measurement and relationship with performance and satisfaction. Personnel Psychology, 60(3), 541-572.
Luthans, F., & Youssef, C. M. (2007). Positive organizational behavior in the workplace: The impact of hope, optimism, and resilience. Journal of Management, 33(5), 774-800.
Luthans, F., Youssef, C. M., & Avolio, B. J. (2007). Psychological capital: Developing the human competitive edge. Oxford, UK: Oxford University.
Luthans, F., Avey, J. B., Bruce, J. B., & Peterson, S. J. (2010). The development and resulting performance impact of positive psychological capital. Human Resource Development Quarterly, 21(1), 41−67.
Maslach, C. & Jackson, S.E. (1981). The measurement of experienced burnout. Journal of Occupational Behavior, 2, 99–113.
Maslach, C. (1982) . Burnout: The Cost of Caring, NJ: Prentice-Hall.
Maslach, C., & Jackson, S. E. (1986). Maslach burnout inventory manual (2nd ed.). Palo Alto, CA: Consulting Psychologists Press.
Maslach, C., Jackson, S. E., & Schwab, R. L. (1996). Maslach Burnout Inventory Educators Survey (MBI-ES). In C. Maslach, S. E. Jackson, & M. P. Leiter (Eds.), MBI Manual (3rd ed.). Palo Alto, CA: Consulting Psychologists Press.
Maslach, C., Jackson, S. E., & Leiter, M. P. (1996) . Maslach Burnout Inventory: Manual, 3rd ed., CA: Consulting Psychologist Press.
Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001) . Job burnout. Annual Review of Psychology, 52, 397-422.
Masten, A. S. (2001). Ordinary magic: Resilience processes in development. American Psychologist, 56(3), 227-238.
Masten, A. S., & Reed, M.-G. J. (2002). Resilience in development. Oxford University Press.
Namie, Gary, and Ruth F. Namie (2011). The Bully-Free Workplace: Stop Jerks, Weasels, and Snakes From Killing Your Organization. John Wiley & Sons.
Nielsen, M. B., & Einarsen, S. 2012. Outcomes of exposure to workplace bullying: A meta-analytic review. Work & Stress, 26: 309-332.
Olweus, D. (1991). Bully/victim problems among schoolchildren: Basic facts and effects of a school based intervention program. Lawrence Erlbaum Associates, Inc.
Parasuraman, S., Greenhaus, J. H., & Granrose, C. S. (1992). Role stressors, social support, and well-being among two-career couples. Journal of Organizational Behavior, 13(4), 339–356.
Park, R. E., Burgess, E. W., McKenzie, R. D. (1925). The City. University of Chicago Press, p. 239.vv
Parker, S. K. (1998). Enhancing role breadth self-efficacy: The roles of job enrichment and other organizational interventions. Journal of Applied Psychology, 83(6), 835–852. https://doi.org/10.1037/0021-9010.83.6.835
Peyton, P. R. (2003). Dignity at Work, Eliminate Bullying and Create and a Positive Working Environment. Psychology Press.
Porter L.W. (1961). A Study of Perceived Need Satisfactions in Bottom and Middle Management Jobs. Journal of Applied Psychology, 45, 1-10.
Prins, J. T.; Hoekstra-Weebers, J. E. H. M.; Gazendam-Donofrio, S. M.; Van De Wiel, H. B. M.; Sprangers, F.; Jaspers, F. C. A.; van der Heijden, F. M. M. A. (2007). The role of social support in burnout among Dutch medical residents. Psychology, Health and Medicine, Volume 12, Number 1, January 2007, pp. 1-6(6)
Quine, L. (2001). Workplace Bullying in Nurses. Journal of Health Psychology, Volume 6, Issue 1.
Robinson S. L. & Bennett R. (1995). A Typology of Deviant Workplace Behaviors: A Multidimensional Scaling Study. The Academy of Management Joural, Vol. 38, No. 2. (Apr. 1995), pp.555-572.
Rego, A., Sousa, F., Marques, C., & Cunha, M. P. E. (2012). Authentic leadership promoting employees' psychological capital and creativity. Journal of Business Research, 65, 429-437.
Sarason, I. G., Pierce, G. R., & Sarason, B. R. (1990). Social support and interactional processes: A triadic hypothesis. Journal of Social and Personal Relationships, 7(4), 495-506.
Schaufeli, W. B., and Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(1), 293–315.
Scheier, M., & Carver, C.,(1992). Effects of optimism on psychological and physical well-being: Theoretical overview and empirical update. Cognitive Therapy and Research, 1 April 1992.
Seashore, S.E., & Taber, T.D. (1975). Job satisfaction and their correlations. American Behavior & Scientists, 18, 346.
Seligman, M. E. P. & Csikszentmihalyi, M. (2000). Positive psychological: An introduction. American psychology, 55, 5-14.
Seligman, M. E. P. (2002). Authentic happiness: Using the new positive psychology to realize your potential for lasting fulfillment. New York, NY: Free Press.
Serafin, L., Kusiak, A., & Czarkowska-Pączek, B. (2022). The COVID-19 Pandemic Increased Burnout and Bullying among Newly Graduated Nurses but Did Not Impact the Relationship between Burnout and Bullying and Self-Labelled Subjective Feeling of Being Bullied: A Cross-Sectional, Comparative Study. International Journal of Environment Research and Public Health, 2022, 19,1730. https://doi.org/10.3390/ijerph19031730.
Smith, P.C., Kendall, L., & Hulin, C.L. (1969). The measurement of satisfaction inworkand retirement. Chicago, IL: Rand McNally. Social Psychology, 67, 422-436.
Snell, S. A., & Dean, J. W. (1992). Integrated manufacturing and human resource management: A human capital perspective. Academy of Management Journal, 35, 467-504.
Snyder, C. R., & Lopez, S. J., (1994). The psychology of hope:Handbook of positive psychology, Oxford: oxford University press. 257-276.
Sorebo, O., Christensen G. E., & Eikebrokk T. R. (2004). The impact of purposeful end-user computing activities on job performance: An empirical investigation. Journal of Research and Practice in Information Technology. 36(2), 111-124.
Sweetman, D., & Luthans, F. (2010). The power of positive psychology: Psychological capital and work engagement. In A. B. Bakker (Ed.) & M. P. Leiter, Work engagement: A handbook of essential theory and research (pp. 54–68). Psychology Press.
Taylor, S. E., Peplau, L. A., & Sears, D. O. (2006). Social psychology (12th ed.). Upper Saddle River, N.J.: Pearson Prentice Hall.
Tepper, B. J. (2000) . Consequences of abusive supervision. Academy of Management Journal, 43(2), 178-190.
Tepper, B. J., Duffy, M. K., & Shaw, J. D. (2001) . Personality moderators of the relationship between abusive supervision and dysfunctional resistance. Journal of Applied Psychology, 86, 974-983.
Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology, 80(1), 6–15.
Thoits, P.A. (1986) Social support as coping assistance. Journal of Consulting and Clinical Psychology, 54(4), 416-423.
Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work-family conflict and strain: A control perspective. Journal of Applied Psychology, 80(1), 6–15.
Turner, N., Chmiel, N., Hershcovis, M. S., & Walls, M. (2010). Life on the line: Job demands, perceived coworker support for safety, and hazardous work environments. Journal of Applied Psychology, 15: 482-493.
Wagnild, G. M., & Young, H. M. (1993). Development and psychometric evaluation of the Resilience Scale. Journal of Nursing Measurement, 1(2), 165–178.
Walumbwa, F.O., Wang, P., Lawler, J.J. and Shi, K. (2004) The Role of Collective Efficacy in the Relations between Transformational Leadership and Work Outcomes. Journal of Occupational and Organizational Psychology, 77, 515-530.
Wallumbwa, F. O., Peterson, S. J., Avolio, B. J., & Hartnell, C. A. (2010). An investigation of the relationships among leader and follower psychological capital, service climate, and job performance. Personnel Psychology, 63(4), 937-963.
Weiss, D. J., R. V. Dawis, G. W. England, and L. H. Lofquist. (1967). Minnesota satisfaction questionnaire, 22, 154-158.
Wernimont, P. F. (1972). A system view of job satisfaction. Journal of Applied Psychology, 56(2), 173-176.
Wexley, K. N., & Yukl, G. A. (1977). Organizational Behavior and Personnel Psychology, Homewood, III：Richard D. Irwin, Inc.
Yildirim, A., & Yildirim, D. (2007). Mobbing in the workplace by peers and managers: Mobbing experienced by nurse working in health care facilities in Turkey and its effect on nurses. Journal of Clinical Nursing, 16(8), 1444－1453.
Zapf, M. K. (2009). Social Work and the Environment: Understanding People and Place. Canadian Scholars’ Press Inc. Toronto.
Zimet, G. D., Dahlem, N. W., Zimet, S. G., & Farley, G. K. (1988). The multidimensional scale of perceived social support. Journal of personality assessment, 52(1), 30-41.
Zimet, G. D., Powell, S. S., Farley, G. K., Werkman, S., & Berkoff, K. (1990). Psychometric characteristics of the Multidimensional Scale of Perceived Social Support. Journal of Personality Assessment, 55(3-4), 610–617. |
| Description: | 博士
國立政治大學
教育學系
103152515 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0103152515 |
| Data Type: | thesis |
| Appears in Collections: | [教育學系] 學位論文
|
Files in This Item:
| File |
Size | Format | |
|---|
| 251501.pdf | 3688Kb | Adobe PDF | 0 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
