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    Title: 日間照顧中心的策略探討:以A公司為例
    Exploring Strategies for Daycare Centers: A Case Study of Company A
    Authors: 黃子泰
    Contributors: 黃國峯
    林谷合

    黃子泰
    Keywords: 日間照顧中心
    集中差異化經營策略
    個案研究
    Day Care Center
    Focused Differentiation Strategies
    Case study
    Date: 2024
    Issue Date: 2024-08-05 12:16:07 (UTC+8)
    Abstract: 根據內政部2024 年3 月底的人口統計,台灣65 歲以上老年人口已占總人口的18.58%,符合世界衛生組織對「高齡社會」的定義。而面對台灣高齡社會下的長期照顧一直以來都是地方與中央政府攜手解決的課題。目前政府規劃之長照2.0 政策下,長期照顧服務資源要如何建置,並有效解決長者照護的需求與問題,乃是近幾年的重要課題。在社區式服務類長照服務機構中,以日間照顧中心領域為服務人數最多,且隨著台灣失智症長者的日益增加,日間照顧中心也是長照2.0 政策中重要的一環,故此研究以日間照顧服務為出發,結合A 個案日照中心的集中差異化經營策略,探討專門經營失智症的日間照顧中心整體發展以及競爭優勢。

    本研究採取質性研究方法,透過收集個案A 日間照顧中心策略執行者的內部
    資料來進行,並經過研究者的加以彙整後,檢視該日間照顧服務機構的經營策略。同時,本研究也分析A 公司所在的產業環境,以呈現出A 公司的競爭優勢。最後根據所彙整的資訊提供了具體的結論與建議,旨在幫助A 公司進一步提升其服務品質和市場競爭力。
    According to the Ministry of the Interior's population statistics as of the end of March 2024, the elderly population aged 65 and above in Taiwan has reached 18.58%
    of the total population, meeting the World Health Organization's definition of an "aged society." Addressing long-term care in Taiwan's aged society has long been a
    collaborative effort between local and central governments. Under the current government's Long-Term Care 2.0 policy, the construction of long-term care service resources and effectively addressing the care needs and issues of the elderly are important topics in recent years. Among community-based long-term care service institutions, daycare centers have the highest number of service users. With the
    increasing number of elderly with dementia in Taiwan, daycare centers play a crucial role in the Long-Term Care 2.0 policy. Therefore, this study focuses on daycare services, combining the differentiated business strategies of Case A's daycare center to explore the overall development and competitive advantages of daycare centers specializing in dementia care.

    This research adopts a qualitative research method, collecting internal data from the strategy executors of Case A's daycare center. After compilation by the researcher, the
    business strategies of the daycare service institution are examined. Additionally, this study analyzes the industry environment in which Company A operates to present its
    competitive advantages. Finally, based on the gathered information, specific conclusions and recommendations are provided to help Company A further enhance its service quality and market competitiveness.
    Reference: 1. 內政部戶政司全球資訊網,2024。民國113 年3 月戶口統計資料分析。
    https://www.moi.gov.tw/News_Content.aspx?n=2&s=314712。 搜尋日期:2024 年4 月20 日。
    2. 康健網站,2019。https://www.commonhealth.com.tw/article/81726。搜尋日
    期:2024 年7 月14 日
    3. 衛生福利部長照專區,2022。https://1966.gov.tw/LTC/cp-6451-69935-207.html。 搜尋日期:2024 年4 月30 日。
    4. 衛生福利部長照專區,2022。https://1966.gov.tw/LTC/cp-6453-69940-207.html。 搜尋日期:2024 年4 月30 日。
    5. 衛生福利部長照專區,2022。https://1966.gov.tw/LTC/cp-6454-70075-207.html。 搜尋日期:2024 年4 月30 日。
    6. 衛生福利部長照專區,2022。https://1966.gov.tw/LTC/cp-6451-70123-207.html。搜尋日期:2024 年4 月30 日。
    7. Porter, M.E. 1980. Competitive Strategy: Techniques for Analyzing Industries and Competitors, Free Press.
    8. Vernon, R. 1966. International Investment and International Trade in the Product Cycle, Free Press.
    9. 司徒達賢,2024。策略管理講義(第一版)。
    10. 王文科,2024。教育研究法(第十九版)。台北:五南書局。
    11. 基隆市衛生局,2024。https://www.klchb.klcg.gov.tw/tw/klchb/1865-
    101553.html。 搜尋日期:2024 年5 月3 日。
    12. 中華民國退休基金協會,2022。https://www.pension.org.tw/index.php/2018-
    10-03-15-11-09/2019-02-12-23-55-41。 搜尋日期:2024 年5 月4 日。
    13. 台灣失智症協會官方網站,2022。
    http://www.tada2002.org.tw/Messages/Content?Id=1207。 搜尋日期:2024 年5 月6 日。
    Description: 碩士
    國立政治大學
    企業管理研究所(MBA學位學程)
    112363097
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0112363097
    Data Type: thesis
    Appears in Collections:[企業管理研究所(MBA學位學程)] 學位論文

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