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    题名: 國軍輪調制度對工作績效之研究-以陸軍部隊為例
    A Study on the Impact of the Military Rotation System on Job Performance-An Example of the Army
    作者: 周彤
    Chou, Tung
    贡献者: 甯方璽
    Ning, Fang-Shii
    周彤
    Chou, Tung
    关键词: 輪調
    升遷
    工作績效
    任務績效
    脈絡績效
    Rotation
    Promotion
    Work Performance
    Task Performance
    Contextual Performance
    日期: 2024
    上传时间: 2024-04-01 14:20:04 (UTC+8)
    摘要: 「建軍以人才為本」(國防部,2023),如何留住及培養人才為軍事組織關鍵因素,本文探究輪調、升遷對工作績效是否存有顯著差異。
    研究對象為陸軍校級軍官,採問卷調查法,問卷共計發出265份,有效問卷計252份,回收率達95.1%,運用JASP分析軟體進行統計分析,加入「性別」、「年齡」、「婚姻狀況」、「有無子女」、「畢業學校」、「教育程度」、「軍事學歷」、「階級」、「服務年資」、「兵科種類」及「職務」等11項等人口背景變項。從t檢定、ANOVA相關性分析、Pearson係數、迴歸及中介等分析,發現:1.輪調對工作績效、任務績效、脈絡績效有正向關係;2.輪調與升遷有正向關係;3.升遷對工作績效、任務績效、脈絡績效有正向關係;4.升遷對輪調與工作績效、任務績效、脈絡績效具部分中介效果;5.年資滿21年(含)以上者,升遷、工作績效及任務績效影響程度高於年資11~15年及10年(含)以下;已婚或有子女者,脈絡績效影響程度高於未婚、無子女者,無論在升遷或工作績效構面中,脈絡績效影響程度大於任務績效。
    藉由升遷制度激勵輪調意願及達成工作績效,先有脈絡績效後才會有動機執行任務績效,打破先把自身職責完成後才有餘力執行公民組織行為的說法。呼應純粹憑感覺做事「貓世代」來臨(李河泉,2020),較重視自我、看心情的年輕部屬,可聆聽部屬看法、溝通減少誤解,提出建設性反饋、避免個人問題影響工作關係、達成共識才能共事、即時表達感謝和讚揚等方式建立,若兩者脈絡的優點加以結合,發揮截長補短綜效。
    Building the Military with Talent as the Foundation' (Ministry of Defense, 2023): Retaining and nurturing talent is critical for military organizations. This research investigates whether there are significant differences in work performance due to rotations and promotions.
    The study subjects were army field-grade officers. A survey method was used, with 265 questionnaires distributed and 252 valid responses received, yielding a response rate of 95.1%. Statistical analysis uses JASP software, including demographic variables such as“gender”, “age”, “marital status”, “having children or not”, “alma mater”, “educational level”, “military education”, “rank”, “years of service”, “branch of service”, and “position”. Through t-tests, ANOVA correlation analysis, Pearson coefficients, regression, and mediation analysis, the study found: 1. Rotations have a positive relationship with work; performance, task performance, and contextual performance; 2.There is a positive relationship between rotations and promotions; 3.Promotions have a positive relationship with work performance, task performance, and contextual performance; 4.Promotions partially mediate the relationship between rotations and work performance, task performance, and contextual performance; 5.Individuals with more than 21 years of service (inclusive) have a higher impact on promotions, work performance, and task performance than those with 11-15 years and less than 10 years of service. Married individuals or those with children have a higher impact on contextual performance than unmarried or childless individuals, and contextual performance has a more significant effect than task performance in both promotion and work performance aspects.
    By motivating the willingness to rotate and achieve work performance through the promotion system, contextual performance precedes the motivation to execute task performance, breaking the notion that one must first complete one's responsibilities before having the capacity to perform organizational citizenship behaviours. This resonates with the arrival of the 'Cat Generation' (Li Hequan, 2020), characterized by young subordinates who value themselves and act based on feelings. Listening to subordinates, communicating to reduce misunderstandings, providing constructive feedback, avoiding personal issues affecting work relationships, reaching a consensus for collaboration, and expressing immediate gratitude and praise can help build a positive work environment. If the strengths of both contexts are combined, it can create a synergistic effect by compensating for each other's shortcomings.
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    行政管理碩士學程
    111921302
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