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    题名: Building digital resilience against crises: the case of Taiwan's COVID-19 pandemic management
    作者: 李怡慧;周致遠;張欣綠
    Lee, Joyce Yi-Hui;Chou, Chih-Yuan;Chang, Hsin-Lu;Hsu, Carol
    贡献者: 資管系
    关键词: COVID-19;crisis management;digital resilience;digital resilience inthe making;resource orchestration;societal resilience
    日期: 2024-01
    上传时间: 2024-01-29 09:12:16 (UTC+8)
    摘要: Digital technologies are playing an increasingly central role in crisis management. Despite concerted efforts by information systems (IS) scholars to explore the capabilities of digital technologies to foster resilience against crises, very few have investigated the dynamics of building digital resilience in turbulent times. This study, drawing upon the resource orchestration view (ROV) and through an empirical investigation of Taiwan's COVID-19 pandemic management, unpacked the black box process of governments leading heterogeneous societal entities to promote resource orchestration actions for the development of digital resilience. The research findings revealed four patterns of digital resource orchestrations—dual-purposing existing IS, balancing data exploitation, enacting online co-production, and augmenting social network effects—that led to rapid and effective pandemic crisis management in Taiwan. We incorporated our findings into a research model of digital resilience in the making, thereby providing a mechanism for building digital resilience at a societal level. The research outcomes foreground temporal and societal aspects of digital resilience that contribute to the literature by adding new insights to the currently limited research on the operational process of building digital resilience.
    關聯: Information Systems Journal, Vol.34, No.1, pp.39-79
    数据类型: article
    DOI 連結: https://doi.org/10.1111/isj.12471
    DOI: 10.1111/isj.12471
    显示于类别:[資訊管理學系] 期刊論文

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