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| Title: | 後疫情時代供應鏈敏捷、韌性與數位化資訊能力對供應鏈營運績效關係之研究
The research on the relationships among supply chain agility, resilience and digital information capability on supply chain operational performance in the post-pandemic era |
| Authors: | 王文鹿
Wang, Wen-Lu |
| Contributors: | 李易諭
王文鹿
Wang, Wen-Lu |
| Keywords: | COVID-19
動態能力
PLS-SEM
供應鏈敏捷性
供應鏈韌性
供應鏈營運績效
數位化資訊能力
COVID-19
Dynamic capabilities
PLS SEM
Supply chain agility
Supply chain resilience
Supply chain operational performance
Digital information capability |
| Date: | 2023 |
| Issue Date: | 2023-12-01 13:52:29 (UTC+8) |
| Abstract: | 自2019年底起，歷經三年的新冠病毒 COVID-19 大流行，全球秩序產生了劇變。封鎖政策擾亂企業營運，同時也因為消費者的恐慌預期，與在家經濟，使得相關居家產品的需求與供給也產生了變化。在這三年的疫情衝擊之下，企業努力重新配置與強化內部組織與能力，以及和外部供應鏈合作夥伴關係，以應變外部政經與環境與需求變化，所造成企業經營中斷的風險，並且能夠在逆境中成長，脫穎而出。本研究探討了供應鏈發展與供應鏈能力建構的歷史軌跡，並訪談台灣製造業在COVID-19時期，面對供應鏈中斷危機，企業供應鏈策略與作為，以及面對後疫情時代的來臨，企業的策略與行動方向。
本研究是從企業能力的角度出發，以動態能力為理論基礎之下，將供應鏈敏捷性、供應鏈韌性與數位化資訊能力、三者對供應鏈營運績效影響性建立關係與假說，建立預驗證之結構方程模型。藉由問卷調查方式，收集台灣製造業與物流業的企業經營管理以及各專家的資料，使用SmartPLS 4.0 版PLS-SEM進行量化分析，來驗證所建立的研究模型與假說。結論發現，在疫情時期，面對不預期的外部環境變化，以及供應鏈中斷的風險，供應鏈敏捷性對供應鏈績效的影響性並不顯著。企業需要具備的是供應鏈韌性能力，以內部組織的靈活，快速回應與適應調整，並用穩健的營運作業，對抗外部危機，此供應鏈韌性對供應鏈績效的影響為非常顯著。數位化資訊技術與能力，提升企業各部門和外部供應鏈上下游之間的資訊即時分享、風險偵測與模擬，是企業必須具備的前置能力，除了可以直接對供應鏈績效有正向顯著關係，同時，經由數位資訊能力，正向影響組織供應鏈敏捷以及韌性，在供應鏈敏捷與韌性的中介效果下，可正向提升供應鏈營運績效。
Since the end of 2019, after three years of the COVID-19 pandemic, the global order has undergone a dramatic transformation. Lockdown policies disrupted business operations, while consumer apprehension and the rise of the stay-at-home economy led to changes in the demand and supply of related household products. In the face of the disruptions, firms have made efforts to reconfigure and strengthen their internal organizational capabilities, as well as their partnerships with external supply chain collaborators to adapt to external political, economic, environmental, and demand changes. This has enabled firms to mitigate the risks of operational interruptions and to thrive in adversity. This research explores the historical trajectory of supply chain development and the construction of supply chain capabilities. It aims to verify relationships among supply chain agility, resilience and digital information capability on supply chain operational performance in the post-pandemic era.
Starting from the perspective of business capabilities and based on dynamic capabilities theory, this research establishes relationships among three capabilities and six hypotheses on fours constructs under a pre-validated structural equation model. Through questionnaire surveys, data is collected from Taiwan's manufacturing and logistics industries, as well as insights from various experts. Quantitative analysis is conducted bases upon PLS-SEM to validate the research model and hypotheses by tool of SmartPLS 4.0 version.
The conclusion and findings are that during the pandemic, in the face of unexpected external environmental changes and the risk of supply chain disruptions, the impact of supply chain agility on supply chain performance is not significant. What businesses need is the capability of supply chain resilience, with internal organizational flexibility, rapid response, and adaptation to external crisis. The impact of supply chain resilience on supply chain performance is highly significant. Digital information technology and capabilities enhance the real-time sharing of information, risk detection, and simulation between different departments within the organization and the upstream and downstream of the supply chain. This is a prerequisite capability that businesses must possess and has a positive and significant relationship with supply chain performance. Furthermore, through digital information capabilities, it positively influences the organization's supply chain agility and resilience. Under the mediating effects of supply chain agility and resilience, it positively enhances supply chain operational performance. |
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| Description: | 博士
國立政治大學
企業管理學系
104355503 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0104355503 |
| Data Type: | thesis |
| Appears in Collections: | [企業管理學系] 學位論文
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