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https://nccur.lib.nccu.edu.tw/handle/140.119/146877
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Title: | 第三方支付價值創造之個案分析 A Case Study on the Value Creation of Third-Party Payment Company |
Authors: | 馮庭恩 Feng, Ting-En |
Contributors: | 邱奕嘉 Chiu, Yi-Chia 馮庭恩 Feng, Ting-En |
Keywords: | 第三方支付 生態系 價值創造 價值主張 Third-party Payment Ecosystem Value Creation Value Proposition |
Date: | 2023 |
Issue Date: | 2023-09-01 14:51:00 (UTC+8) |
Abstract: | 本研究欲探討如何在生態系中透過確立價值主張發展策略,並如何在不同發展階段中透過整合生態系資源、與合作夥伴聯盟共同為生態系用戶創造價值。 本文以綠界科技為例,探討該公司如何在競爭激烈的第三方支付產業中透過價值創造脫穎而出。本研究分析該公司在生態系生命週期中的價值主張與價值結構如何影響公司發展策略與活動,並探討其提供的價值主張實際上如何為中小企業與傳統銀行增加獲益以及改善痛點。針對組織型用戶的價值主張策略較難以從情感性及象徵性構面提升價值,應從經濟性及功能性構面設計產品與服務以滿足組織用戶;另外在生態系中不僅僅考慮到直接面對的客戶,更要考量到目標客層所服務的終端消費者,協助目標客層將增強的獲益傳遞給終端消費者,並改善終端消費者在支付上的痛點以提升價值感。生態系中擴張的成功關鍵因素為產品與服務、合作夥伴及開放技術,並需要隨時順應總體環境調整價值主張策略。 This research aims to explore how to develop strategies through establishing value propositions within an ecosystem and how to create value for ecosystem users through the integration of ecosystem resources and collaborative partnerships at different stages of development. The case of Green World FinTech Service is examined to investigate how the company stands out in the competitive third-party payment industry through value creation. This research analyzes how the value propositions and value structure of Green World FinTech Service in the ecosystem life cycle influence the company`s development strategies and explores how the value propositions provided by Green World FinTech Service effectively benefit small and medium-sized enterprises and banks while addressing their pain points. For organizational users, enhancing value from the emotional and symbolic dimensions of value propositions is challenging. Therefore, designing products and services from the economic and functional dimensions to meet the needs of organizational users is recommended. Additionally, in the ecosystem, it is important to consider not only the direct customers but also the end consumers served by the target customer segment. Assisting the target customer segment in delivering enhanced benefits to end consumers and addressing their pain points in payment can enhance the perceived value. The key success factors for ecosystem expansion include products and services, collaborative partnerships, and open technology (open API), while continuously adjusting value proposition strategies in response to the overall environment. |
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Description: | 碩士 國立政治大學 科技管理與智慧財產研究所 110364112 |
Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0110364112 |
Data Type: | thesis |
Appears in Collections: | [科技管理與智慧財產研究所] 學位論文
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