政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/146609

政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/146609

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | 全文筆數/總筆數 : 113325/144300 (79%)
造訪人次 : 51158808 線上人數 : 917

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

搜尋範圍

查詢小技巧：

您可在西文檢索詞彙前後加上"雙引號"，以獲取較精準的檢索結果

若欲以作者姓名搜尋，建議至進階搜尋限定作者欄位，可獲得較完整資料

進階搜尋

主頁 ‧ 登入 ‧ 上傳 ‧ 說明 ‧ 關於政大典藏 ‧ 管理

到手機版

政大機構典藏 > 商學院 > 科技管理與智慧財產研究所 > 學位論文 > Item 140.119/146609

請使用永久網址來引用或連結此文件: https://nccur.lib.nccu.edu.tw/handle/140.119/146609

題名:	數位轉型驅動下的服務創新：以優派公司為個案研究 Digital Transformation-Driven Service Innovation: A Case Study of ViewSonic
作者:	李威儀 Lee, Wei-Yi
貢獻者:	鄭至甫 Jeng, Jyh-Fu 李威儀 Lee, Wei-Yi
關鍵詞:	數位轉型服務創新服務創新開發動態服務創新能力 Digital Transformation Service Innovation Service Innovation Development Dynamic Service Innovation Capabilities
日期:	2023
上傳時間:	2023-08-02 14:13:10 (UTC+8)
摘要:	在現今競爭激烈的商業環境中，企業面臨市場需求和個性化服務的增加，傳統硬體品牌商面臨同質化、價格競爭和利潤空間減少等挑戰。數位轉型成為企業改變業務模式和進行服務創新的策略，從產品導向轉向以服務為導向，提供個性化解決方案，加強與客戶的合作夥伴關係。然而，從硬體品牌商轉型為軟硬體整合解決方案的服務創新仍缺乏深入研究和實證支持，對於關鍵數位資源、能力、組織架構和策略的理解不足。此外，缺乏關於這些因素如何影響服務創新的不同階段開發流程和管理的研究，以及數位轉型推動製造業服務化的具體策略和方法，限制了對企業在數位轉型中實現服務創新的理解。因此本研究選擇以 ViewSonic (優派公司)作為單一研究個案，旨在深入了解企業如何運用數位轉型中所建立的關鍵數位資源、能力、組織架構和策略，對服務創新的不同階段開發流程和管理產生影響。研究動機在於探討企業如何從硬體品牌商轉型為軟硬體整合解決方案提供商，實現服務創新。此外，本研究亦關注數位轉型和服務創新之間的互動作用，以理解數位轉型對企業的服務創新能力的影響，並探索數位轉型如何增強各種動態服務創新能力。本研究綜合多項研究結果，揭示企業數位轉型和服務創新的關鍵要素。首先，商業模式主導型數位轉型策略中，內建軟體開發和企業領導層的積極參與對於推動服務創新具有積極影響。其次，數位轉型能透過數據分析、多渠道接觸和敏捷開發，強化企業感知顧客需求、提升創新效率和內外部協作能力。而組織調整和使用數位工具平台有助於結構文化適應轉型，推廣創新服務。本研究結果對企業制定數位轉型和服務創新策略提供實證和理論貢獻，豐富相關領域的理論框架和實務指導。 In today`s competitive business environment, companies face challenges such as increased market demands and the need for personalized services. Digital transformation has emerged as a strategy for businesses to adapt their business models and engage in service innovation. However, there is limited research and empirical support for the transformation from hardware manufacturers to providers of integrated hardware-software solutions and its impact on service innovation. This study focuses on ViewSonic as a single case study to investigate how key digital resources, capabilities, organizational structures, and strategies established during digital transformation influence the different stages of service innovation. The research aims to explore how companies transition from hardware manufacturers to providers of integrated solutions and achieve service innovation. Additionally, it examines the interaction between digital transformation and service innovation to understand the impact of digital transformation on companies` service innovation capabilities and explore how it enhances various dynamic service innovation abilities. The study integrates multiple research findings and reveals crucial factors for digital transformation and service innovation in companies. Internal software development and active leadership involvement are identified as positively influencing service innovation in business model-driven digital transformation strategies. Digital transformation strengthens companies` ability to perceive customer needs, improve innovation efficiency, and foster internal and external collaboration through data analysis, multi-channel engagement, and agile development. Organizational adjustments and the utilization of digital tools and platforms facilitate structural adaptation and the promotion of innovative services. This research provides empirical and theoretical contributions, enriching the existing frameworks and practical guidance for companies in formulating digital transformation and service innovation strategies.
參考文獻:	一、中文文獻哈佛商業評論繁體中文版，數位轉型鼎革獎官方網站。上網日期 2023 年 4 月 30 日，檢自 https://event.hbrtaiwan.com/hbrdx/winners/2022.html 袁顥庭 (2022)。2022 全臺數位教學現況大調查，myViewBoard 普及率近八成。工商時報。上網日期 2023 年 5 月 16 日，檢自 https://ctee.com.tw/livenews/aj/ctee/a00616002022072512522411 詹文男、李震華、周維忠、王義智與數位轉型研究團隊(2020)。數位轉型力。商周出版社。劉燿瑜 (2022)。稱霸市場的優勢不再，大廠怎麼辦?ViewSonic 董事長的轉型告白。經理人月刊。上網日期 2023 年 5 月 20 日，檢自 https://www.managertoday.com.tw/articles/view/64466 優派 ViewSonic 官方網站，Insights 在正確的時機取得正確的數據，協助您提升學習成效。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/solutions/insights/ 優派 ViewSonic 官方網站，myViewBoard Classroom 功能多樣的教室管理工具，強化課中師生的連結，並提升學生的學習成效。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/classroom/ 優派 ViewSonic 官方網站，myViewBoard Companion 人人適用，與 myViewBoard 接軌的最佳選擇。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/companion/ 優派 ViewSonic 官方網站，myViewBoard Manager 設計簡潔網頁操作介面，協助您管理所有顯示器。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/manager/ 優派 ViewSonic 官方網站，myViewBoard Oringinals 為數位教學平台量身打造，內含豐富免費教材資源。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/originals/ 優派 ViewSonic 官方網站，myViewBoard Whiteboard 功能最完整的虛擬教學平台，讓您超越教室的限制，備課、授課與課程參與一應俱全。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/whiteboard/ 優派 ViewSonic 官方網站，Sens 採用 AI 技術的新一代協作式教學輔助工具。上網日期 2023 年 5 月 3 日，檢自 https://myviewboard.com/products/sens/ 優派 ViewSonic 官方網站，ViewSonic 智慧互動白板蟬聯全球市場 NO.1 台灣市佔 43.8%居冠。上網日期 2023 年 6 月 12 日，檢自 https://www.viewsonic.com/tw/presscenter/content/viewsonic-no1-438_6114 二、英文文獻 Andriole, S. J. (2018). Business impact of IT adoption, diffusion, and assimilation: A review and synthesis. Journal of Information Technology, 33(1), 1-19. Ansari, S., Garud, R., & Kumaraswamy, A. (2016). The disruptor`s dilemma: TiVo and the US television ecosystem. Strategic Management Journal, 37(9), 1829-1853. Barras, R. (1986). Towards a theory of innovation in services. Research Policy, 15(4), 161-173. Battistella, C., De Toni, A. F., & Pillon, R. (2017). Digital transformation in logistics: The role of organizational culture. Telematics and Informatics, 34(7), 1338-1351. Berkowitz, H. (2018). Evaluating sustainable innovation. Sustainability: Science, Practice, & Policy, 14(1), 28-36. Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. MIS Quarterly, 37(2), 471-482. Bitner, M. J., Booms, B. H., & Tetreault, M. S. (1990). The service encounter: diagnosing favorable and unfavorable incidents. Journal of Marketing, 54(1), 71-84. Bogers, M., Chesbrough, H., & Moedas, C. (2017). Open Innovation: Research, Practices, and Policies. California Management Review, 60(2), 5-16. Breznik, L., & Lahovnik, M. (2016). Dynamic capabilities and competitive advantage: Findings from case studies. Management: Journal of Contemporary Management Issues, 21(Special issue), 167-185. Bughin, J., Catlin, T., & LaBerge, L. (2017). The case for digital reinvention. McKinsey Quarterly, 1, 8-17. Bughin, J., Hazan, E., Ramaswamy, S., Chui, M., & Allas, T. (2018). Artificial Intelligence: The Next Digital Frontier? McKinsey Global Institute. Cao, Y., Ajjan, H., & Hong, P. (2015). Understanding customers` continuance intention of mobile payment services: An empirical analysis of Alipay. Computers in Human Behavior, 48, 533-542. Chang, Y. C., Chang, H. T., Chi, H. R., Chen, M. H., & Deng, L. L. (2012). How do established firms improve radical innovation performance? The organizational capabilities view. Technovation, 32(7-8), 441-451. Charmaz, K. (2014). Constructing Grounded Theory. Sage Publications. Chesbrough, H. W. (2003). Open Innovation: The New Imperative for Creating and Profiting from Technology. Harvard Business Press. Chesbrough, H. (2010). Business model innovation: opportunities and barriers. Long Range Planning, 43(2-3), 354-363. Choi, T. Y., & Stahl, F. W. (2017). The effects of trust in technology on the adoption of new information technologies. MIS Quarterly, 41(3), 839-864. Christensen, C. M., Bartman, T., & Bever, D. V. (2016). The Hard Truth about Business Model Innovation. Harvard Business Review. Christensen, C. M., Dillon, K., Hall, T., & Duncan, D. S. (2016). Know Your Customers` "Jobs to Be Done". Harvard Business Review, 94(9), 54-62. Creswell, J. W. (2013). Qualitative Inquiry and Research Design: Choosing Among Five Approaches. Sage Publications. Davenport, T. H., & Kirchmer, M. (2015). Digital Transformation in Business: Models, Frameworks and Best Practices. Routledge. Deloitte. (2015). Digital Transformation: A Roadmap for Billion-Dollar Organizations. Deloitte. Den Hertog, P., & Bilderbeek, R. (1999). Conceptualising service innovation and service innovation patterns. Research Programme on Innovation in Services (SIID) for the Ministry of Economic Affairs, Dialogic, Utrecht. Den Hertog, P., Van der Aa, W., & De Jong, M. W. (2010). Capabilities for managing service innovation: towards a conceptual framework. Journal of Service Management, 21(4), 490- 514. Denning, S. (2018). How to lead a digital transformation. MIT Sloan Management Review, 59(2), 1-9. Denzin, N. K., & Lincoln, Y. S. (Eds.). (2011). The Sage Handbook of Qualitative Research. Sage. Drejer, A. (2004). Identifying innovation in surveys of services: A Schumpeterian perspective. Research Policy, 33(3), 551-562. Edvardsson, B., Tronvoll, B., & Gruber, T. (2011). Expanding understanding of service exchange and value co-creation: a social construction approach. Journal of the Academy of Marketing Science, 39, 327-339. Edvardsson, B., & Enquist, B. (2008). Values-Based Service for Sustainable Business: Lessons from IKEA. Routledge. 94 Eggers, J. P., & Park, K. F. (2018). Incumbent adaptation to technological change: The past, present, and future of research on heterogeneous incumbent response. Academy of Management Annals, 12(1), 357-389. Eggers, F., & Park, S. (2018). Digital Transformation: The Road to Sustainable Success. Business Horizons, 61(3), 301-310. Fichman, R. G., & Kemerer, C. F. (1999). The assimilation of software process innovations: An organizational learning perspective. Management Science, 45(5), 685-703. Frei, F. X. (2008). The Four Things a Service Business Must Get Right. Harvard Business Review, 86(4), 70-80. Froehle, C. M., & Roth, A. V. (2004). New measurement scales for evaluating perceptions of the technology-mediated customer service experience. Journal of Operations Management, 22(1), 1-21. Gallouj, F. (2002). Innovation in services and the attendant old and new myths. Journal of Socio-Economics, 31(2), 137-154. Gallouj, F., & Djellal, F. (2010). The Handbook of Innovation and Services: A Multi- disciplinary Perspective. Edward Elgar Publishing. Gallouj, F., & Savona, M. (2009). Innovation in services: A review of the debate and a research agenda. Journal of Service Management, 20(2), 155-177. Gallouj, F., & Windrum, P. (2009). Services and Innovation. The Oxford Handbook of Innovation, 433-458. García, R., & Calantone, R. J. (2002). A critical look at technological innovation typology and innovativeness terminology: A literature review. Journal of Product Innovation Management, 19(2), 110-132. Hartmann, P., Hübner, U., & Schreier, M. (2018). Innovating healthcare service delivery through enhanced patient engagement: A conceptual framework. Journal of Service Management Research, 2(1), 5-22. Hauser, J. R., Tellis, G. J., & Griffin, A. (2006). Research on innovation: A review and agenda for marketing science. Marketing Science, 25(6), 687-717. Heskett, J. L. (1986). Managing in The Service Economy (Boston: Harvard Business School Press). Hew, K. F., & Cheung, W. S. (2014). Students` and instructors` use of massive open online courses (MOOCs): Motivations and challenges. Educational Research Review, 12, 45-58. Hinterhuber, A., & Liozu, S. M. (2012). Is innovation in pricing your next source of competitive advantage? Business Horizons, 55(6), 585-596. Iansiti, M., & Lakhani, K. R. (2017). The Truth about Blockchain. Harvard Business Review, 95(1), 118-127. Kandampully, J., & Benjamin, M. (2007). Customer loyalty: a review and future directions with a special focus on the hospitality industry. Hospitality and Tourism Research, 31(3), 379-395. Kane, G. C., Palmer, D., Phillips, A. N., Kiron, D., & Buckley, N. (2014). Strategy, not technology, drives digital transformation. MIT Sloan Management Review, 55(2), 1-28. Kay, R. H. (2016). Exploring the use of mobile devices for teaching and learning in higher education. Journal of Interactive Online Learning, 14(2), 82-102. Koch, T., & Windsperger, J. (2017). Seeing through the network: Competitive advantage in the digital economy. Journal of Organization Design, 6, 1-30. Konopik, J., Jahn, C., Schuster, T., Hoßbach, N., & Pflaum, A. (2022). Mastering the digital transformation through organizational capabilities: A conceptual framework. Digital Business, 2(2), 100019. Kindström, D., & Kowalkowski, C. (2009). Development of industrial service offerings: a process framework. Journal of Service Management, 20(2), 156-172. Lacity, M. C., & Willcocks, L. P. (2017). Cognitive automation and the future of work: The automation singularity reconsidered. MIS Quarterly, 41(3), 911-919. Lakhani, K. R., & Panetta, J. A. (2007). The Principles of Distributed Innovation. Innovations: Technology, Governance, Globalization, 2(3), 97-112. Lampel, J. (2001). The core competencies of effective project execution: the challenge of diversity. International Journal of Project Management, 19(8), 471-483. Laperche, B., Machado, A., Garreau, L., & Bakri, R. (2019). Digitizing leadership: New business models for the digital age. Journal of Business Research, 94, 1-8. Lee, J., Kozar, K. A., & Larsen, K. R. (2020). The technology acceptance model: Past, present, and future. Communications of the Association for Information Systems, 46(1), 91-123. Lee, O. K., Sambamurthy, V., Lim, K. H., & Wei, K. K. (2015). How does IT ambidexterity impact organizational agility?. Information Systems Research, 26(2), 398-417. Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69-96. Leonhardt, J., Haffke, I., Kranz, J., & Benlian, A. (2017). Design principles for platform- mediated peer production in the digital world. Journal of Management Information Systems, 34(1), 18-51. Libert, B., Beck, M., & Wind, J. (2016). The Network Imperative: How to Survive and Grow in The Age of Digital Business Models. Harvard Business Review Press. Lin, H. F., & Hsia, T. L. (2011). A study of the impact of knowledge management on innovative performance and competitive advantage. Journal of Business Research, 64(11), 1174- 1182. Linder, J. C., & Cantrell, S. (2000). Changing business models: Surveying the landscape. Accenture Institute for Strategic Change. Lindgardt, Z., Reeves, M., Stalk, G., & Deimler, M. (2009). Business Model Renewal: How to Grow and Prosper by Defying Best Practices. The Boston Consulting Group. Lovelock, C., & Wirtz, J. (2011). Services Marketing: People, Technology, Strategy (7th ed.). Pearson Education. Lusch, R. F., & Nambisan, S. (2015). Service innovation: a service-dominant logic perspective. MIS Quarterly, 39(1), 155-175. Markides, C. C. (2018). Strategy, disruption, and competitive advantage. MIT Sloan Management Review, 60(4), 1-7. McAfee, A., & Brynjolfsson, E. (2017). Machine, Platform, Crowd: Harnessing Our Digital Future. WW Norton & Company. McGrath, R. G. (2010). Business models: A discovery-driven approach. Long Range Planning, 43(2-3), 247-261. Miles, I. (1993). Services in the new industrial economy. Futures, 25(6), 653-672. Morakanyane, R., Grace, A. A., & O`Reilly, P. (2017). Conceptualizing Digital Transformation in Business Organizations: A Systematic Review of The Literature. Neely, A. (2002). Business Performance Measurement: Theory and Practice. Cambridge University Press. Neely, A. (2019). Exploring the financial consequences of the servitization of manufacturing. Operations Management Research, 12(1-2), 12-23. O`Connor, G. C. (2008). Major innovation as a dynamic capability: A systems approach. Journal of Product Innovation Management, 25(4), 313-330. Oliva, R., & Kallenberg, R. (2003). Managing the transition from products to services.International Journal of Service Industry Management, 14(2), 160-172. Orji, C. I. (2019). Digital business transformation: towards an integrated capability framework for digitization and business value generation. Journal of Global Business and Technology, 15(1), 47-57. Osmundsen, K. (2020). Competences for Digital Transformation: Insights from The Norwegian Energy Sector. Patton, M. Q. (2014). Qualitative Research and Evaluation Methods. Sage Publications. Pavitt, K., Robson, M., & Townsend, J. (1989). Patterns of Innovation in Services: An Empirical Investigation. Innovation in Services: Issues and Trends in The Service Industry, 83-96. Pavlou, P. A., & El Sawy, O. A. (2006). From IT leveraging competence to competitive advantage in turbulent environments: The case of new product development. Information Systems Research, 17(3), 198-227. Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision Sciences, 42(1), 239-273. Porter, M. E., & Heppelmann, J. E. (2014). How Smart, Connected Products Are Transforming Competition. Harvard Business Review, 92(11), 64-88. Robertson, J. (2015). Holacracy: The Revolutionary Management System That Abolishes Hierarchy. Penguin. Schilling, M. A. (2018). Strategic Management of Technological Innovation. McGraw-Hill Education. Strauss, A. L., & Corbin, J. M. (1998). Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. Sage Publications. Siponen, M., & Vance, A. (2010). Neutralization: New insights into the problem of employee information systems security policy violations. MIS Quarterly, 34(3), 487-502. Teece, D. J. (2010). Business models, business strategy, and innovation. Long Range Planning, 43(2-3), 172-194. Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of(sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319-1350. Tekic, Z., & Koroteev, D. (2019). From disruptively digital to proudly analog: A holistic typology of digital transformation strategies. Business Horizons, 62(6), 683-693. Tether, B. S., & Miles, I. (2000). Services and systems of innovation. The Oxford Handbook of Innovation, 433-458. Tidd, J., & Bessant, J. R. (2020). Managing Innovation: Integrating Technological, Market and Organizational Change. John Wiley & Sons. Toivonen, M., & Tuominen, T. (2009). Customer value creation in service innovation: A systematic review and implications for research. Managing Service Quality: An International Journal, 19(6), 628-656. Utterback, J. M., & Abernathy, W. J. (1975). A Dynamic Model of Process and Product Innovation. Omega, 3(6), 639-656. Vandermerwe, S., & Rada, J. (1988). Servitization of business: Adding value by adding services. European Management Journal, 6(4), 314-324. Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. Journal of Business Research, 122, 889-901. Verhoef, P. C., Kannan, P. K., & Inman, J. J. (2015). From multi-channel retailing to omnichannel retailing: introduction to the special issue on multi-channel retailing. Journal of Retailing, 91(2), 174-181. Verhoef, P. C., Kooge, E., & Walk, N. (2016). Creating Value With Big Data Analytics: Making Smarter Marketing Decisions. Routledge. Verona, G. (1999). A resource-based view of product development. Academy of Management Review, 24(1), 132-142. Voss, C. (1992). Service innovation: Organizational responses to technological opportunities and market imperatives. Journal of Business Research, 25(3), 193-207. Ward, J., & Peppard, J. (2002). Strategic Planning for Information Systems (3rd ed.). John Wiley & Sons. Warner, K. S., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326-349. Warner, S., & Wäger, M. (2019). The Strategic Role of Ecosystems in Digital Transformation. In Proceedings of the 52nd Hawaii International Conference on System Sciences. Westerman, G., Bonnet, D., & McAfee, A. (2014). Leading Digital: Turning Technology into Business Transformation. Harvard Business Review Press. West, J., & Wood, C. (2010). Radical Innovation: Crossing Knowledge Boundaries with Interdisciplinary Teams. Research Policy, 39(10), 1434-1444. White, M. (2012). Digital workplaces: Vision and reality. Business Information Review, 29(4), 205-214. Whitley, R. (2003). The Intellectual and Social Organization of The Sciences (2nd ed.). Oxford University Press. Wlömert, N., & Papies, D. (2016). On-demand streaming services and music industry revenues—Insights from Spotify`s market entry. International Journal of Research in Marketing, 33(2), 314-327. Witell, L., Kristensson, P., Gustafsson, A., & Löfgren, M. (2011). Idea generation: customer co‐creation versus traditional market research techniques. Journal of Service Management, 22(2), 140-159. World Economic Forum. (2016). Digital Transformation of Industries: In Collaboration with Accenture. http://reports.weforum.org/digital-transformation/wp- content/blogs.dir/94/mp/files/pages/files/digital-enterprise-narrative-final-january- 2016.pdf Yin, R. K. (2018). Case Study Research and Applications: Design and Methods (6th ed.). Sage Publications. Yuen, S. C., Lee, T. M., & Chan, C. M. (2017). Developing a new service concept for online social platforms: The role of emotional design. Journal of Electronic Commerce Research, 18(1), 52-71. Zhu, Y., Wang, Y., & He, X. (2020). Exploring the internet of things adoption in logistics: A systematic literature review and future research directions. Journal of Cleaner Production, 253, 120012.
描述:	碩士國立政治大學科技管理與智慧財產研究所 110364113
資料來源:	http://thesis.lib.nccu.edu.tw/record/#G0110364113
資料類型:	thesis
顯示於類別:	[科技管理與智慧財產研究所] 學位論文

文件中的檔案:

檔案	大小	格式	瀏覽次數
index.html	0Kb	HTML2	141	檢視/開啟

在政大典藏中所有的資料項目都受到原著作權保護.

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

DSpace Software Copyright © 2002-2004 MIT & Hewlett-Packard / Enhanced by NTU Library IR team Copyright © - 回饋