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| Title: | 虛擬專案團隊發展歷程之研究—以臺灣盃學生方程式聯賽籌備團隊為例
Group Development in Virtual Project Teams: A Case Study of the Formula Student Taiwan Organizing Team. |
| Authors: | 蕭憶珊
Hsiao, Yi-Shan |
| Contributors: | 黃家齊
Huang, Jia-Chi
蕭憶珊
Hsiao, Yi-Shan |
| Keywords: | 團隊管理
虛擬專案團隊
團隊發展歷程
Group Management
Virtual Project Teams
Group Development Process |
| Date: | 2023 |
| Issue Date: | 2023-08-02 13:37:31 (UTC+8) |
| Abstract: | 本篇旨在研究虛擬專案團隊的發展階段，找出虛擬團隊與一般團隊發展的差 異，並依據研究結果提出新的虛擬團隊發展模型。研究者以 Tuckman 團隊發展 模型作為研究依據，以第二屆臺灣盃學生方程式聯賽的籌備團隊作為研究對象， 透過深度訪談團隊成員來分析該團隊的發展歷程。
研究者觀察作為研究對象的專案團隊，因為成員之間專業知識與職責相異甚 遠，而發展出兩個子團隊—核心團隊與非核心團隊。依據 Tuckman 的模型架構， 歸納該專案團隊共發展出三種團隊發展歷程，分別是整個大專案團隊、核心子團 隊及非核心子團隊的發展歷程。因此研究者引入核心團隊和非核心團隊的概念， 指出他們可能和大團隊處於不同的發展階段。其中，當專案團隊的核心團隊和非 核心團隊演變出不同的團隊發展歷程時，核心團隊的各個發展階段比非核心團隊 的發展階段來得更早。
團隊衝突方面，非核心團隊的衝突常由核心團隊的成員解決。管理者應該辨 別各個子團隊發展階段，來進行適當的管理。另外，即使核心團隊成員之間相互 熟悉，在不同的團隊中扮演不同的角色並面對不同的團隊目標時，他們仍可能經 歷風暴期，不會因為彼此熟識而完全避免衝突。
此外，本研究發現虛擬團隊的發展不完全遵循經典的 Tuckman 模型，因此 研究者依據觀察結果提出了一個新模型，表示虛擬團隊依據時間發展會經歷測試、 適應、分享、表現和重塑五個階段。研究者根據時序分析虛擬團隊內各個成員之 間的互動，提出新的虛擬團隊發展模型。此模型旨在給予管理者領導虛擬團隊時 的依據，辨別團隊在不同時期可能面臨的問題，以做出相應的管理決策。
This study aims to investigate the development stages of virtual project teams, identify the differences between virtual teams and traditional teams in terms of development, and propose a new model for the development of virtual teams based on the research findings. The researcher used Tuckman`s group development model as the basis for the study and focused on the Formula Student Taiwan Organizing Team as the research subject. The group` s development process was analyzed through interviews with team members.
The researcher observed that the project team under study, due to the significant differences in professional knowledge and responsibilities among its members, developed into two sub-teams: the core team and the non-core team. Based on Tuckman`s model framework, the study summarized three team development processes within the project team: the overall project team, the core sub-team, and the non-core sub-team`s development processes. Therefore, the researcher introduced the concept of core and non-core teams and pointed out that they may be in different stages of development compared to the larger team. Specifically, when the core team and the non-core team of the project team evolve different team development processes, the core team reaches each development stage earlier than the non-core team.
Regarding team conflict, conflicts within the non-core team are often resolved by members of the core team. Managers should identify the development stages of each sub-team to facilitate appropriate management. Additionally, even when core team members are familiar with each other, they may still experience a storming phase when they play different roles and face different team goals in various teams, indicating that conflicts cannot be entirely avoided simply because they know each other.
Furthermore, this study found that the development of virtual teams does not strictly adhere to the classical Tuckman model. Therefore, based on the observation results, the researcher proposed a new model that suggests virtual teams go through five stages of testing, onboarding, sharing, performing, and adjusting as they develop over time. The researcher developed this new model by analyzing the interactions between members within the virtual team chronologically. The purpose of this model is to provide managers with guidance when leading virtual teams, helping them identify potential problems that the team may face during different periods and make appropriate management decisions. |
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| Description: | 碩士
國立政治大學
企業管理研究所(MBA學位學程)
110363097 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0110363097 |
| Data Type: | thesis |
| Appears in Collections: | [企業管理研究所（MBA學位學程）] 學位論文
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