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    题名: E-government and the hurdle of the “digital divide”? Rethinking the responses of the underprivileged in COVID-19 Hong Kong
    作者: 王慧敏
    Wong, Natalie W. M.
    Ho, Lawrence Ka-ki
    贡献者: 公行系
    关键词: COVID‐19;digital divide;e‐government;Hong Kong;underprivileged
    日期: 2022-07
    上传时间: 2022-12-27 09:28:29 (UTC+8)
    摘要: The digital divide and insufficient social capital of aging, undereducated, and low-income nonnetizens are usually explained by the underpopularization of e-government. This review article moves beyond the mainstream concern over resources and technicalities and seeks to explore the reasons for reluctance, from digital vulnerabilities to e-service. We examine the varying responses to the three e-services launched by the Hong Kong government during the coronavirus disease 2019 (COVID-19) pandemic, online vaccination registration, electronic consumption vouchers, and social distancing apps in smartphones, and find that their perception of trust and security could be the major reservation of e-service users. How could we understand the “values” they harbor, and in what circumstances would they be more accepting of the new inventories? Our findings from this developed society in the Asian context might assist policymakers in pushing e-government forward in the post-COVID era.
    關聯: Asian Politics & Policy, Vol.14, No.3, pp.423-435
    数据类型: article
    DOI 連結: https://doi.org/10.1111/aspp.12650
    DOI: 10.1111/aspp.12650
    显示于类别:[公共行政學系] 期刊論文

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