Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/141169
|
| Title: | 員工內捲：概念建構與量表發展
Employee Involution: Construct Clarification and Scale Development |
| Authors: | 程晟
Cheng, Sheng |
| Contributors: | 郭建志
Kuo, Chien-Chih
程晟
Cheng, Sheng |
| Keywords: | 員工內捲
理論及概念建構
量表發展
Employee involution
Construct clarification
Scale development |
| Date: | 2022 |
| Issue Date: | 2022-08-01 18:10:23 (UTC+8) |
| Abstract: | 本研究提出了一個全新的職場行為概念——「員工內捲行為」。本研究根據過往社會學及農業學的內捲理論概念，將內捲引入職場領域之中，並且定義內捲行為是指個體在組織中進行效益不高的個人資源投入之行為。此外，本研究還將員工內捲行為界定為兩種形式：1）精進型內捲，係指員工在工作角色內主動進行效益不高的個人資源投入之行為；2）加班型內捲，係指員工利用超時工作的方式進行效益不高的個人資源投入之行為。
本研究共分為兩個主要的研究。由於員工內捲行為並沒有相關的測量量表，因此研究一立志於發展一個員工內捲行為的測量工具。研究一共收集了三個獨立樣本，以探索性因素分析、驗證性因素分析及區辨效度檢驗等方式成功發展了員工內捲行為之量表。
研究二主要探討了員工內捲的結果及成因。本研究驗證了助人行為動機、工作耗竭及職家衝突為內捲行為之結果，高績效期望、工作不安全感及感知人際競爭為內捲行為之成因。結果表明，員工精進型內捲會促進其助人行為動機並降低其工作耗竭感。相反，加班型內捲會降低其助人行為動機並增加其工作耗竭感及職家衝突。此外，本研究也證實了高績效期望會促進員工精進型內捲，工作不安全感及感知人際競爭會促進員工加班型內捲。本研究亦構建了個整體模型，即建構了員工內捲行為的中介模型，並以個人知覺理論及資源保存理論解釋了員工內捲行為在前因與結果中的機制。
The current study proposes the new conceptualization of “employee involution”. In this research, we conducted two studies to demonstrate and identify the phenomenon of employee involution. Detailly, we introduce the origins of involution by reviewing four main representative philosophies, perspectives, and theory about the history of the term “involution”. Then, in study 1, we follow the main idea of involution, develop a new concept of employee involution and its measurement. The results showed that employee involution can divided into two components: progressive involution and overtime involution. The progressive involution means employees put more effort on complicating or refining work-related task within their work time, which is process oriented. The overtime involution means employees spend extra time and effort more time to do the unnecessary work beyond their work time, such as unnecessary work overtime. We also provide an empirical study to test the validity and reliability of our measurement in study 1. In study 2, we tried to identify the antecedents (high performance expectation, perceived job insecurity and perceived interpersonal competition) and consequences (helping behavior intention, work-related burnout, and work-family conflict) of employee involution. Moreover, we developed an integrative model of employee involution to examine the mechanism of employee involution. The discussion of research implication, limitation, and future direction are also provided. |
| Reference: | Amah, O. E. (2016). Employee engagement and the work-family conflict relationship: the role of personal and organisational resources. South African Journal of Labour Relations, 40(2), 118-138.
Arbuckle, J. (2012). AMOS users guide version 21.0. Academic Journal of Interdisciplinary StudiesEducational researcherChicago, IL: Marketing Department, SPSS Incorporated.
Bègue, L. (2005). Self-esteem regulation in threatening social comparison: The roles of belief in a just world and self-efficacy. Social Behavior and Personality: an international journal, 33(1), 69-76.
Bandura, A., & Jourden, F. J. (1991). Self-Regulatory Mechanisms Governing the Impact of Social Comparison on Complex Decision Making. Journal of Personality & Social Psychology, 60(6), 941-951.
Beaton, R. D., & Murphy, S. A. (1993). Sources of occupational stress among firefighter/EMTs and firefighter/paramedics and correlations with job-related outcomes. Prehospital and Disaster Medicine, 8(2), 140-150.
Bem, D. J. (1972). Self-perception theory. In Advances in experimental social psychology (Vol. 6, pp. 1-62). Elsevier.
Bergeron, D. M. (2007). The potential paradox of organizational citizenship behavior: Good citizens at what cost? Academy of Management review, 32(4), 1078-1095.
Bernheim, B. D. (1994). A theory of conformity. Journal of political Economy, 102(5), 841-877.
Bolino, M. C., & Turnley, W. H. (1999). Measuring impression management in organizations: A scale development based on the Jones and Pittman taxonomy. Organizational Research Methods, 2(2), 187-206.
Bollen, K. A. (1989). Structural equations with latent variables. New York New York John Wiley & Sons, 35(7), 289-308.
Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of cross-cultural psychology, 1(3), 185-216.
Brown, M. E., & Treviño, L. K. (2006). Ethical leadership: A review and future directions. The leadership quarterly, 17(6), 595-616.
Brown, S. P., Cron, W. L., & Slocum, J. W. (1998). Effects of Trait Competitiveness and Perceived Intraorganizational Competition on Salesperson Goal Setting and Performance. Journal of Marketing, 62(4), 88-98.
Byrne, & Barbara, M. (2001). Structural Equation Modeling With AMOS, EQS, and LISREL: Comparative Approaches to Testing for the Factorial Validity of a Measuring Instrument. International Journal of Testing, 1(1), 55-86.
Chowdhury, M. S. (2007). Enhancing motivation and work performance of the salespeople: the impact of supervisors behavior. African journal of business management, 1(9).
Cialdini, R. B., & Goldstein, N. J. (2004). Social influence: Compliance and conformity. Annu. Rev. Psychol., 55, 591-621.
Cooke, F. L., & Jing, X. (2009). Work-life balance in China: sources of conflicts and coping strategies. NHRD Network Journal, 2(6), 18-28.
Costello, A. B., & Osborne, J. (2005). Best practices in exploratory factor analysis: four recommendations for getting the most from your analysis.
Cronbach, L. J., & Meehl, P. E. (1955). Construct validity in psychological tests. Psychological Bulletin, 52(4), 281-302.
D`aveni, R. A. (2010). Hypercompetition. Simon and Schuster.
De Beer, L. T., Tims, M., & Bakker, A. B. (2016). Job crafting and its impact on work engagement and job satisfaction in mining and manufacturing. South African Journal of Economic and Management Sciences, 19(3), 400-412.
De Cuyper, N., Mäkikangas, A., Kinnunen, U., Mauno, S., & Witte, H. D. (2012). Cross‐lagged associations between perceived external employability, job insecurity, and exhaustion: Testing gain and loss spirals according to the conservation of resources theory. Journal of Organizational Behavior, 33(6), 770-788.
De Lange, A. H., Taris, T. W., Kompier, M. A., Houtman, I. L., & Bongers, P. M. (2004). The relationships between work characteristics and mental health: Examining normal, reversed and reciprocal relationships in a 4-wave study. Work & Stress, 18(2), 149-166.
Demerouti, E. (2014). Design your own job through job crafting. European Psychologist.
Demerouti, E., Bakker, A. B., & Bulters, A. J. (2004). The loss spiral of work pressure, work–home interference and exhaustion: Reciprocal relations in a three-wave study. Journal of vocational behavior, 64(1), 131-149.
Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of applied psychology, 86(3), 499-512.
Demir, S. (2018). The Relationship between Psychological Capital and Stress, Anxiety, Burnout, Job Satisfaction, and Job Involvement. Eurasian Journal of Educational Research, 75, 137-153.
Dru, V. (2003). Relationships between an ego orientation scale and a hypercompetitive scale: their correlates with dogmatism and authoritarianism factors. Personality & Individual Differences, 35(7), 1509-1524.
Duffy, B., Oyebode, J. R., & Allen, J. (2009). Burnout among care staff for older adults with dementia: The role of reciprocity, self-efficacy and organizational factors. Dementia, 8(4), 515-541.
Elson, R. E. (1978). The cultivation system and" agricultural involution". The cultivation system and" agricultural involution".
Estiri, M., Nargesian, A., Dastpish, F., & Sharifi, S. M. (2016). The impact of psychological capital on mental health among Iranian nurses: considering the mediating role of job burnout. SpringerPlus, 5(1), 1377.
Favero, N., Meier, K. J., & O’Toole Jr, L. J. (2016). Goals, trust, participation, and feedback: Linking internal management with performance outcomes. Journal of Public Administration Research and Theory, 26(2), 327-343.
Festinger, L. (1954). A theory of social comparison processes. Human relations, 7(2), 117-140.
Fletcher, T. D., Major, D. A., & Davis, D. D. (2008). The interactive relationship of competitive climate and trait competitiveness with workplace attitudes, stress, and performance. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 29(7), 899-922.
Folkman, S. (2013). Stress, coping, and hope. In Psychological aspects of cancer (pp. 119-127). Springer.
Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Sage Publications Sage CA: Los Angeles, CA.
Geertz, C. (1963). Agricultural Involution. The Process of Ecorogical Change in Indonesia.
Geertz, C. (2020). Agricultural involution. University of California Press.
Gilbert, D. T., Giesler, R. B., & Morris, K. A. (1995). When comparisons arise. Journal of Personality and Social Psychology, 69(2), 227.
Gill, A. S., Flaschner, A. B., & Shachar, M. (2006). Mitigating stress and burnout by implementing transformational‐leadership. International Journal of contemporary hospitality management.
Goldenweiser, A. (1936). Loose ends of a theory on the individual pattern and involution in primitive society. Essays in anthropology, 99-104.
Greenberg, J., Ashton-James, C. E., & Ashkanasy, N. M. (2007). Social comparison processes in organizations. Organizational Behavior and Human Decision Processes, 102(1), 22-41.
Greenhaus, J. H., & Beutell, N. J. (1985). Sources of conflict between work and family roles. Academy of Management review, 10(1), 76-88.
Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43(6), 495-513.
Handgraaf, M. J., de Jeude, M. A. V. L., & Appelt, K. C. (2013). Public praise vs. private pay: Effects of rewards on energy conservation in the workplace. Ecological Economics, 86, 86-92.
Hartley, J., Jacobson, D., Klandermans, B., & Van Vuuren, T. (1990). Job insecurity: Coping with jobs at risk. Sage Publications Ltd.
He, W., Li, S.-L., Feng, J., Zhang, G., & Sturman, M. C. (2021). When does pay for performance motivate employee helping behavior? The contextual influence of performance subjectivity. Academy of management Journal, 64(1), 293-326.
Hobfoll, S. E. (1989). Conservation of resources: a new attempt at conceptualizing stress. American psychologist, 44(3), 513.
Hobfoll, S. E. (2001). The influence of culture, community, and the nested‐self in the stress process: Advancing conservation of resources theory. Applied psychology, 50(3), 337-421.
Hobfoll, S. E. (2011). Conservation of resources theory: Its implication for stress, health, and resilience. Oxford University Press.
Horney, K. (2013). The neurotic personality of our time. Routledge.
Hoyle, R. H. (2008). Confirmatory factor analysis. Journal of Sports Sciences, 17(6), 505.
Huang, C. (2000). The Peasant Families and Rural Development in the Yangtze River Delta. In. Shanghai: Zhonghua Publishing House.
Jacobsen, C. B., & Andersen, L. B. (2019). High performance expectations: Concept and causes. International Journal of Public Administration, 42(2), 108-118.
Jamshidi, N., Molazem, Z., Sharif, F., Torabizadeh, C., & Najafi Kalyani, M. (2016). The challenges of nursing students in the clinical learning environment: A qualitative study. The Scientific World Journal, 2016.
Jones, E. E., & Pittman, T. S. (1982). Toward a general theory of strategic self-presentation. Psychological perspectives on the self, 1(1), 231-262.
Judge, T. A., Locke, E. A., Durham, C. C., & Kluger, A. N. (1998). Dispositional effects on job and life satisfaction: the role of core evaluations. Journal of applied psychology, 83(1), 17.
Kant, I. (1987). Critique of judgment. Hackett Publishing.
Karademas, E. C. (2006). Self-efficacy, social support and well-being: The mediating role of optimism. Personality and Individual Differences, 40(6), 1281-1290.
Kohn, A. (1986). No Contest: The Case Against Competition. RCR.
Kuo, C.-C., Chang, K., Kuo, T.-K., & Cheng, S. (2019). Workplace gossip and employee cynicism: the moderating role of dispositional envy (in press) Chinese Journal of Psychology.
Kuo, C.-C., Chang, K., Quinton, S., Lu, C.-Y., & Lee, I. (2015). Gossip in the workplace and the implications for HR management: A study of gossip and its relationship to employee cynicism. The International Journal of Human Resource Management, 26(18), 2288-2307.
Kuo, C.-C., Lu, C.-Y., & Kuo, T.-K. (2013). The impact of workplace gossip on organizational cynicism: Insights from the employment relationship perspective. International Conference on Cross-Cultural Design,
Latham, G. P., Borgogni, L., & Petitta, L. (2008). Goal setting and performance management in the public sector. International Public Management Journal, 11(4), 385-403.
Li, X., Kan, D., Liu, L., Shi, M., Wang, Y., Yang, X., Wang, J., Wang, L., & Wu, H. (2015). The mediating role of psychological capital on the association between occupational stress and job burnout among bank employees in China. International Journal of Environmental Research and Public Health, 12(3), 2984-3001.
Little, T. D., Cunningham, W. A., Shahar, G., & Widaman, K. F. (2002). To Parcel or Not to Parcel: Exploring the Question, Weighing the Merits. Structural Equation Modeling A Multidisciplinary Journal, 9(2), 151-173.
Malinowski, P., & Lim, H. J. (2015). Mindfulness at work: Positive affect, hope, and optimism mediate the relationship between dispositional mindfulness, work engagement, and well-being. Mindfulness, 6(6), 1250-1262.
Marsh, H. W., Lüdtke, O., Nagengast, B., Morin, A. J., & Von Davier, M. (2013). Why item parcels are (almost) never appropriate: Two wrongs do not make a right—Camouflaging misspecification with item parcels in CFA models. Psychological Methods, 18(3), 257.
Maslach, C., Jackson, S. E., & Leiter, M. P. (1997). Maslach burnout inventory. Scarecrow Education.
Mischel, W., & Shoda, Y. (1995). A cognitive-affective system theory of personality: reconceptualizing situations, dispositions, dynamics, and invariance in personality structure. Psychological Review, 102(2), 246-268.
Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational stress: its causes and consequences for job performance. Journal of applied psychology, 71(4), 618.
Mueller, C. M., & Dweck, C. S. (1998). Praise for intelligence can undermine children`s motivation and performance. Journal of personality and social psychology, 75(1), 33.
Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflict and family–work conflict scales. Journal of applied psychology, 81(4), 400.
Nieuwenhuijsen, K., Bruinvels, D., & Frings-Dresen, M. (2010). Psychosocial work environment and stress-related disorders, a systematic review. Occupational medicine, 60(4), 277-286.
Nunnally, J. C. (1978). Psychometric theory. American Educational Research Journal, 5(3), 83.
Ouweneel, E., Le Blanc, P. M., Schaufeli, W. B., & van Wijhe, C. I. (2012). Good morning, good day: A diary study on positive emotions, hope, and work engagement. Human relations, 65(9), 1129-1154.
Pejtersen, J. H., Kristensen, T. S., Borg, V., & Bjorner, J. B. (2010). The second version of the Copenhagen Psychosocial Questionnaire. Scandinavian journal of public health, 38(3_suppl), 8-24.
Petrou, P., Demerouti, E., Peeters, M., Schaufeli, W. B., & Hetland, J. (2012). Crafting a job on a daily basis: Contextual correlates and the link to work engagement. Journal of Organizational Behavior, 33(8), 1120-1141.
Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997). Organizational citizenship behavior and the quantity and quality of work group performance. Journal of applied psychology, 82(2), 262.
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of applied psychology, 88(5), 879-903.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers` trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142.
Ryckman, R. M., Hammer, M., Kaczor, L. M., & Gold, J. A. (1990). Construction of a hypercompetitive attitude scale. Journal of personality assessment, 55(3-4), 630-639.
Sarfraz, M., Qun, W., Abdullah, M. I., & Tahir, S. (2019). Authentic leadership, hope, work engagement and creativity. Journal of Applied Management and Investments, 8(1), 19-31.
Schaufeli, W. B., & Salanova, M. (2007). Work engagement. Managing social and ethical issues in organizations, 135, 177.
Smidts, A., Pruyn, A. T. H., & Van Riel, C. B. (2001). The impact of employee communication and perceived external prestige on organizational identification. Academy of management Journal, 44(5), 1051-1062.
Somech, A., & Drach-Zahavy, A. (2012). Coping with work-family conflict: The reciprocal and additive contributions of personal coping and organizational family-friendly support. Work & Stress, 26(1), 68-90.
Sonnentag, S., Mojza, E. J., Binnewies, C., & Scholl, A. (2008). Being engaged at work and detached at home: A week-level study on work engagement, psychological detachment, and affect. Work & Stress, 22(3), 257-276.
Sparrowe, R. T., Soetjipto, B. W., & Kraimer, M. L. (2006). Do leaders` influence tactics relate to members` helping behavior? It depends on the quality of the relationship. Academy of management Journal, 49(6), 1194-1208.
Stajkovic, A. D., & Luthans, F. (1998a). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124(2), 240-261.
Stajkovic, A. D., & Luthans, F. (1998b). Self-efficacy and work-related performance: A meta-analysis. Psychological Bulletin, 124(2), 240.
Staufenbiel, T., & König, C. J. (2010). A model for the effects of job insecurity on performance, turnover intention, and absenteeism. Journal of Occupational and Organizational Psychology, 83(1), 101-117.
Tage, S., Kristensen, Marianne, Borritz, Ebbe, Villadsen, Karl, & B. (2005). The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work & Stress.
Ten Brummelhuis, L. L., & Bakker, A. B. (2012). A resource perspective on the work–home interface: The work–home resources model. American psychologist, 67(7), 545.
Tian, G., Wang, J., Zhang, Z., & Wen, Y. (2019). Self-efficacy and work performance: The role of work engagement. Social Behavior and Personality: an international journal, 47(12), 1-7.
Tims, M., & Bakker, A. B. (2010). Job crafting: Towards a new model of individual job redesign. SA Journal of Industrial Psychology, 36(2), 1-9.
Tims, M., Bakker, A. B., & Derks, D. (2012). Development and validation of the job crafting scale. Journal of vocational behavior, 80(1), 173-186.
Tims, M., Bakker, A. B., & Derks, D. (2015). Job crafting and job performance: A longitudinal study. European Journal of Work and Organizational Psychology, 24(6), 914-928.
Triandis, H. C. (2018). Individualism and collectivism. Routledge.
Wang, F., Zhang, M., Das, A. K., Weng, H., & Yang, P. (2021). Aiming at the Organizational Sustainable Development: Employees’ Pro-Social Rule Breaking as Response to High Performance Expectations. Sustainability, 13(1), 267.
Wang, H., Wang, L., & Liu, C. (2018). Employee Competitive Attitude and Competitive Behavior Promote Job-Crafting and Performance: A Two-Component Dynamic Model. Frontiers in Psychology, 9, 2223-.
Wang, S. J., & Tu, Y. L. (2016). Involution Research and Organizational Culture Construction: A Business Anthropological Case Study in China. Anthropologist, 24(2), 526-533.
White, B. (1983). “Agricultural involution” and its critics: Twenty years after. Bulletin of Concerned Asian Scholars, 15(2), 18-31.
Williams, K. D. (2007). Ostracism. Annu. Rev. Psychol., 58, 425-452.
Witte, H. D. (1999). Job insecurity and psychological well-being: Review of the literature and exploration of some unresolved issues. European Journal of work and Organizational psychology, 8(2), 155-177.
Wrzesniewski, A., & Dutton, J. E. (2001). Crafting a job: Revisioning employees as active crafters of their work. Academy of Management Review, 26(2), 179-201.
Wrzesniewski, A., LoBuglio, N., Dutton, J. E., & Berg, J. M. (2013). Job crafting and cultivating positive meaning and identity in work. In Advances in positive organizational psychology. Emerald Group Publishing Limited.
Wu, Y., Zheng, J., Liu, K., Baggs, J. G., Liu, J., Liu, X., & You, L. (2018). The associations of occupational hazards and injuries with work environments and overtime for nurses in China. Research in Nursing & Health, 41(4), 346-354.
Yuan, F., & Woodman, R. W. (2010). Innovative behavior in the workplace: The role of performance and image outcome expectations. Academy of management Journal, 53(2), 323-342. |
| Description: | 博士
國立政治大學
心理學系
106752503 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0106752503 |
| Data Type: | thesis |
| DOI: | 10.6814/NCCU202200711 |
| Appears in Collections: | [心理學系] 學位論文
|
Files in This Item:
| File |
Description |
Size | Format | |
|---|
| 250301.pdf | | 3252Kb | Adobe PDF2 | 0 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
