政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/140351

English | 正體中文 | 简体中文 | Post-Print筆數 : 27 | Items with full text/Total items : 113303/144284 (79%)
Visitors : 50798878 Online Users : 163

RC Version 6.0 © Powered By DSPACE, MIT. Enhanced by NTU Library IR team.

Home ‧ Login ‧ Upload ‧ Help ‧ About ‧ Administer

政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 > Item 140.119/140351

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/140351

Title:	The Privacy Victim Experience of SoLoMo Services: Impact on Trust, Service Quality and Privacy Concerns
Authors:	楊亨利 Yang, Heng-Li 林仁祥 Lin, Ren-Xiang
Contributors:	資管系
Keywords:	Privacy victim experience;Privacy regulation theory;Multidimensional developmental theory of privacy;Scenario-based experiment;SoLoMo services
Date:	2021-11
Issue Date:	2022-06-23 09:51:36 (UTC+8)
Abstract:	Social-local-mobile (SoLoMo) service integrates social network services and location-based services via mobile devices to fulfill user requirements. However, while using SoLoMo services, users need to disclose personal information. The potential consequences to the users, when such sensitive information is exposed in different scenarios, are ambiguous. In this study, privacy regulation theory and multidimensional developmental theory of privacy were applied, and scenario-based experiments were conducted to understand the users’ trust, service quality, and privacy concerns. The results reveal that the experiences of victims of privacy leaks or social embarrassment would lead to decreased trust and service quality, and heighten privacy concerns.
Relation:	Service Business, 15(4), 725-755
Data Type:	article
DOI 連結:	https://doi.org/10.1007/s11628-021-00464-7
DOI:	10.1007/s11628-021-00464-7
Appears in Collections:	[資訊管理學系] 期刊論文

Files in This Item:

File	Description	Size	Format
index.html		0Kb	HTML2	345	View/Open

社群 sharing

著作權政策宣告 Copyright Announcement

1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.

2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.

Loading...