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| Title: | 部隊管理與組織文化：以部隊成員的幸福感為例
Troop Management and Organizational Culture： An Analysis of the Happiness of Troop Members |
| Authors: | 張軒豪
Chang, Hsuan-Hao |
| Contributors: | 陳建綱
張軒豪
Chang, Hsuan-Hao |
| Keywords: | 自我民族誌
幸福感
組織文化
多元化領導
Self-ethnography
Happiness
Organizational culture
Multidimensional leadership |
| Date: | 2022 |
| Issue Date: | 2022-04-01 15:07:16 (UTC+8) |
| Abstract: | 軍隊從過去的制式化管理到現在的人性化管理，並提升及改善各項政策與硬體設施，期望創造優質工作環境，提升留營率及招募成效，以精實國軍基本戰力，但政策與實際成果或許不如預期，可能歸咎於人為因素等，導致國軍人才紛紛流失，造成重大損失。本研究透過自我民族誌的研究方式，藉由過去的經驗，探討幸福感、領導方式與組織管理間的影響，找出提升成員幸福感、組織承諾與工作滿意度的關鍵因素。
本研究發現，組織的領導與管理方式，是影響成員內心幸福感受與組織承諾及工作滿意度的主要因素。國軍的組織文化，較不重視成員的感受，也衍生出成員對於組織承諾以及工作滿意度的負面影響。本研究指出對於提升成員幸福感，能透過威權領導、仁慈領導、參與式領導、轉換型領導及真誠領導等特質的結合，構成「多元化領導」特質。經由連結公共管理提出的學習型組織等理論，可提升「多元化領導」內涵，對於成員幸福感受有正面影響，間接提升成員組織承諾、認同感及工作滿意度。
雖然這樣的領導方式能有效提升成員幸福感受，但事情都有正、反兩面，作者在結論指出幸福感帶來的負面效應，可能造成組織運作的問題，所以從研究發現提出「正向認知」與「自我認同」兩點建議，最後希望本文對於軍隊領導與管理，能開啟新的視界，作為後續相關研究之基礎。
The military management has changed from old day’s standard-centered to humane-centered recently. In order to prevent personnel from leaving the military and boost recruitment to create fine working environment and strengthen the basic capabilities of ROC Armed Forces, policies and hardware have also been continuously upgraded and improved. However, the result is not as good as what we expect. “Human” is likely the main factor to blame for the loss of military personnel, causing major damages. Through the Self-ethnography method and experiences from the past, the purpose of this research is to find out the connection among happiness, leadership, and organization management. As a result, the key factor of boosting members’ organization commitment and working satisfaction will be found.
It is found that the main factor to affect members’ deep down feelings, organization commitment and working satisfaction is contributed by the leadership and management in the organization. The culture of ROC Armed Forces’ organization values relatively less members’ deep down feelings. It leads to negative effects toward organization commitment and working satisfaction of members. This study indicates that for the purpose of boosting members’ happiness, it can be achieved by the combination of authoritarian leadership, benevolent leadership, participatory leadership, transformational leadership, and sincere leadership, which forms “multidimensional leadership”.
“Multidimensional leadership” could be explored by connecting theories of objective management with learning organization, which positively impact members’ deep down feelings of happiness. Furthermore, the organization commitment, sense of identity and working satisfaction could be enhanced indirectly as well.
Though such approach of leadership may effectively boost members’ sense of happiness, there are always two sides of one coin. The author points out the negative effects brought by the sense of happiness, which may cause issues on organizational operations. Furthermore, The author also offers two suggestions and recommendations regarding “positive identity” and “self identity” as generated from discoveries of this study.
Finally, it is sincerely hoped that this study could develop a new vision of military leadership and management, and could be a foundation of related studies and research in the future. |
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| Description: | 碩士
國立政治大學
行政管理碩士學程
109921312 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0109921312 |
| Data Type: | thesis |
| DOI: | 10.6814/NCCU202200376 |
| Appears in Collections: | [行政管理碩士學程(MEPA)] 學位論文
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