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    Title: 社群商務之應用 – 以網路團購服務交易平台規劃為例
    The Application of Social E-Commerce – A Proposal of online group buying platform service
    Authors: 李震中
    Lee, Cheng-Chung
    Contributors: 尚孝純
    Shang, Shari S. C.
    李震中
    Lee, Cheng-Chung
    Keywords: 社群商務
    電子商務
    網路購物
    團購
    平台
    大數據
    通路
    零售業
    Social commerce
    E-commerce
    Online shopping
    Group buying
    Platform
    Big Data
    Channels
    CRM
    SAAS
    APP
    Date: 2022
    Issue Date: 2022-03-01 16:51:31 (UTC+8)
    Abstract: 隨著電子商務的型態持續演進,網路購物已是現代人日常生活的一部份。時至今日已鮮少有人視其為獨立的商業服務,而是將之視為整體「零售產業」消費者體驗的一環。然而,今日的網路購物也走向了大者恆大、由少數業者主導市場的情況,「通路為王」的情況並未改變。

    因此,本計畫目標在於研究社群商務的可行性,設計、建置一個易於使用的「社群電商」平台,以近年流行的社群團購服務為核心,打造專注於提供交易雙方便捷服務的 APP 應用軟體與服務。服務的對象並非只是消費者,同時也讓供應商與團購主能推出自訂的商品或服務,直接訴諸終端消費者、爭取認同。其目標在於簡化操作流程、提升資訊交流的效率、降低交易門檻,進而增進平台參與者的利益。

    本計畫預計以三年為營運期,預計在計畫啟動六個月內推出具備核心功能的最小可行性產品 (Minimum viable product),用以收集使用者反應並持續更新,最終預計三年內達成每月活躍用戶超過一萬名、平台月營收一千萬的目標。並在不同階段以各自的績效指標做為計畫存續的評估依據。計畫內容包含市場分析、商業模式、產品設計開發、人力與營銷計畫、財務規劃、風險評估…等。
    As the pattern of e-commerce continues to evolve, online shopping is part of people`s daily life. Today, it is rarely seen as an independent business service, but as a part of the overall "retail industry" consumer experience. However, current online shopping has also moved towards a situation in which the market is dominated by a few players and the winners take all. The situation of "channel owner is the king" has not changed.

    Therefore, the goal of this plan is to study the feasibility of social E-commerce, design and build an easy-to-use platform with the popular “community group buying service” as the core, to create applications and services that focus on providing convenient services for both parties to the transaction. The target of the service is not only consumers but also allows suppliers and group buyers to launch customized goods or services, directly appealing to end-users. The goal is to simplify the operation process, improve the efficiency of information exchange, lower the transaction threshold, and thus enhance the interests of platform participants.

    The project will be executed for three years, and a minimum viable product with core functions will be available within six months since launch. In the meantime, the team members will collect users’ feedback and continuously update the platform. The final goal is to acquire more than 10,000 monthly active users and 10 million monthly revenue within three years. At different stages, the respective performance indicators will be used as the basis for the evaluation of the existence of the project. The main content of this project includes market analysis, business model, product design and development, human resources and marketing plan, financial planning, risk assessment, etc.
    Reference: 中國網經社前瞻技術研究院 (2021)。2021-2026 年中國社交電商行業市場前景與投資戰略規劃分析報告。中國大陸深圳市: 深圳前瞻资讯股份有限公司。

    中國互聯網協會 (2019) 。2019中國社交電商行業發展報告。中國大陸北京市: 中國互聯網協會

    艾瑞諮詢 (2019)。中國社交電商行業研究。中國大陸上海市:上海艾瑞市場諮詢股份有限公司。

    谷歌 Google (2021)。2021 智慧消費關鍵報告。中華民國臺北市:谷歌

    杭州雲棲大會 (2016),馬雲《電子商務”將消失,新五通一平將引領未來》,上網日期 2021 年10月11日,檢自: https://yunqi.aliyun.com/2016/hangzhou/index

    財團法人台灣網路資訊中心 (2020)。2019 年台灣網路報告。中華民國臺北市: 財團法人台灣網路資訊中心

    頂尖排名媒體 (2020),台灣十大網路購物電商平台排名,上網日期 2021 年11月20日,檢自: https://www.top10.com.tw/life/938/top-10-online-shopping-website/

    智研諮詢 (2020)。2021-2027年中國電子商務行業市場運行態勢及市場供需預測報告。中國大陸北京市: 北京智研科信咨询有限公司。

    維基百科 (2021),電子商務,上網日期 2021 年10月8日,檢自: https://zh.wikipedia.org/zh-tw/%E7%94%B5%E5%AD%90%E5%95%86%E5%8A%A1

    維基百科 (2021),電子商務經營模式,上網日期 2021 年10月8日,檢自:
    https://zh.wikipedia.org/wiki/%E9%9B%BB%E5%AD%90%E5%95%86%E5%8B%99%E7%B6%93%E7%87%9F%E6%A8%A1%E5%BC%8F

    經濟部統計處 (2021),零售業網路銷售額統計調查,上網日期 2021 年10月11日,檢自: https://dmz26.moea.gov.tw/GMWeb/investigate/InvestigateEA05.aspx

    經濟部統計處 (2021),產業經濟統計簡訊:「宅經濟」發酵,帶動網路銷售額成長,上網日期 2021 年10月11日,檢自:
    https://www.moea.gov.tw/Mns/dos/bulletin/Bulletin.aspx?kind=9&html=1&menu_id=18808&bull_id=7590

    經濟部商業司 (2002)。電子商務C2C拍賣平台交易安全規範。中華民國臺北市,經濟部。

    DEARJOHN (2021),三大團購社群平台比較分析,上網日期 2021 年11月18日,檢自:https://dearjohn.me/3489

    Line (2020),台灣限定!群組新功能「LINE揪團」正式上線,上網日期 2021 年11月20日,檢自: https://linecorp.com/zh-hant/pr/news/zh-hant/2021/3858

    MIC 產業情報研究所 (2021),【網購消費者調查】52.9%消費者購物頻率虛實各半 實體零售網購崛起,上網日期 2021 年10月11日,檢自: https://mic.iii.org.tw/news.aspx?id=597

    Shopline (2020),社群電商引領網購新趨勢,品牌電商該如何應戰?,上網日期 2021 年10月11日,檢自: https://blog.shopline.tw/social-commerce-trend/

    Grand View Research, Inc (2021), Social Commerce Market Size, Share & Trends Analysis Report By Business Model (B2C, B2B, C2C), By Product Type (Personal & Beauty Care, Apparel, Accessories), By Region, And Segment Forecasts, 2021 – 2028, San Francisco, United States: Grand View Research, Inc.
    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    108932070
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0108932070
    Data Type: thesis
    DOI: 10.6814/NCCU202200206
    Appears in Collections:[Executive Master of Business Administration] Theses

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