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| Title: | 敏捷式組織設計之個案分析 – 以趨勢科技為例
A Case Study on the Agile Organization Designs |
| Authors: | 胡家馨
Hu, Chia-Hsin |
| Contributors: | 邱奕嘉
胡家馨
Hu, Chia-Hsin |
| Keywords: | 敏捷式組織
敏捷管理
趨勢科技
Agile Organization
Agile Management
Trend Micro |
| Date: | 2021 |
| Issue Date: | 2022-02-10 13:20:37 (UTC+8) |
| Abstract: | 面對需求快速變動的環境之下，許多企業開始正視敏捷管理模式的重要性。敏捷管理(Agile)最早由軟體開發的需求發展而來，強調快速發展、回饋、修改及升級，發展成為現今蔚為風潮的組織模式，至今演變成為敏捷管理的概念。隨著敏捷式開發的概念快速盛行，有許多企業更近一步導入敏捷的概念於組織結構中，開始思考該如何成功轉型成為敏捷式組織，而在過程中，企業察覺了諸多轉型上的困境。
本研究藉由個案企業趨勢科技在敏捷式組織的發展歷程與組織型態，探討敏捷式組織的本質與內涵，以及在轉型成為敏捷式組織的過程中面對困境的作法，並藉此探討推動敏捷式組織的關鍵成功因素。
研究發現敏捷式組織的轉型困難主要能區分成四大面向去討論:分別為「創新流程」之困境、「客戶相關決策流程」之困境、「分配企業內部資源」之困境以及「員工積極性與獎勵機制抵觸」之困境，因此本研究透過訪談分析以及資料蒐集，對於四大困境相應提出企業在面臨轉型困境時展現的關鍵成功 因素，主要區分為四大面向，分別為善用工具創造效率、彈性下放決策權、重整組織型態分配企業內部資源、形塑企業文化等主要四面向的關鍵成功因素， 本研究希望能藉由相應對的作為，成功解決企業轉型敏捷式組織時之困境。
Faced with an environment of rapidly changing, many enterprises have begun to face the importance of agile management models. Agile management was initially developed from the needs of software development, emphasizing rapid development, feedback, modification, and upgrading, and has grown into a trendy organization model today and has evolved into the concept of agile management. With the rapid prevalence of agile development, many enterprises have taken a step to introduce the concept of agile into the organizational structure and began to consider how to transform into an agile organization successfully. In the process, the company has noticed many transformational difficulties.
This research uses the development procedure and organizational type of agile organization in a case study of Trend Micro to explore the essence and connotation of an agile organization, and how to face difficulties in the process of transforming into an agile organization, and to explore the promotion of the critical success factor of an agile organization.
The study found that the transformation difficulties of agile organizations can be divided into four main areas for discussion: the dilemma of "innovation process," the dilemma of "customer-related decision-making process," the dilemma of "allocation of internal resources," and "employee motivation".Therefore, through interview analysis and data collection, this study puts forward the key success factors that companies can demonstrate when facing transformation difficulties through interview analysis and data collection. They are mainly divided into four aspects, namely, making good use of tools to create efficiency and flexibility, decentralization of decision-making power, reorganization of organizational structure, and shaping of corporate culture are four critical success factors. This research hopes to successfully solve the dilemma of enterprises transforming into agile organizations through corresponding actions. |
| Reference: | 中文文獻
張海濛，(2016)，麥肯錫全球董事合伙人：8個槓桿是敏捷組織運營的主要支柱，中國機電工業，第八期，62-63。
Leo M. Tilman，Charles Jacoby著，張簡守展 譯，(2020)，敏捷 : 在遽變時代，從國家到企業如何超前部署？，本事出版。
張曉泉，習移山，Raz Heiferman，（2020），數位躍升力：建立敏捷組織與商業創新的數位新戰略。
林淑馨，(2010)。質性研究：理論與實務，巨流圖書股份有限公司。
李永賢，周海濤，張蘅， Yin, R. K.,（2009)，個案研究設計與方法，五南圖書出版股份有限公司。
陳怡蓁，（2013），用無形文化建立有形制度，哈佛商業評論，2月號。
趨勢科技，以BEST法則經營全方位幸福感，2021年5月20日，檢自：
https://www.trendmicro.com/zh_tw/about/newsroom/press-releases/2019/2019-04-26.html
英文文獻
Kotter, J. （2018）, What Leaders Really Do, February 1 , Harvard Business Review.
Sheffield, J. and Lemétayer, J. (2013), Factors Associated with the Software Development Agility of Successful Projects, International Journal of Project Management, 31(3), 459-472.
The Agile Manifesto, Retrieved April 26 2021, from: https://www.agilealliance.org/agile101/the-agile-manifesto/
Baggett, M. , 6 Things To Do To Kick-Off Your Agile Transformation, Retrieved April 26 2021, from: https://www.scruminc.com/6-things-to-do-agile-transformation/
Markey, R. (2012), Transform Your Employees into Passionate Advocates, January 27, Harvard Business Review.
Leo, M. (2019), Agility: How to Navigate the Unknown and Seize Opportunity in a World of Disruption, Missionday.
Baker, T. (2017), Performance Management for Agile Organizations, Queensland: Palgrave Macmillan. |
| Description: | 碩士
國立政治大學
科技管理與智慧財產研究所
108364103 |
| Source URI: | http://thesis.lib.nccu.edu.tw/record/#G0108364103 |
| Data Type: | thesis |
| DOI: | 10.6814/NCCU202200007 |
| Appears in Collections: | [科技管理與智慧財產研究所] 學位論文
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