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    Title: 臺北、桃園智慧城市協力創新之研究 －以自駕巴士為個案
    Taipei and Taoyuan Smart Cities in the Perspective of Collaborative Innovation- A Case Study of Autonomous Shuttle
    Authors: 陳虹琇
    Chen, Hong-Xiu
    Contributors: 蕭乃沂
    Hsiao, Nai-yi
    陳虹琇
    Chen, Hong-Xiu
    Keywords: 協力治理
    公部門創新
    智慧城市
    自駕巴士
    Collaborative Governance
    Public Innovation
    Smart City
    Autonomous Shuttle
    Date: 2021
    Issue Date: 2021-08-04 15:47:50 (UTC+8)
    Abstract: 隨著經濟與社會的快速發展，各地方政府透過城市治理提升市民的生活品質與解決市政運行上的困難日趨重要，為了達到智慧治理與創新發展的目標，政府機構必須與政府以外的組織、單位、個人建立良善的協力合作關係，使公部門創新活動得以系統化、穩定化與常態化。
    為深入瞭解智慧城市運作脈絡，本研究透過文獻檢閱方式，探討公部門進行智慧城市創新活動與協力合作之間的關聯性與重要性，並應用Sørensen & Torfing（2011）協力創新架構與Ojasalo & Tähtinen（2016）創新中介之概念，以個案研究與深度訪談方式，關注我國臺北市與桃園市智慧城市治理運作機制，以及進入開放試驗階段之自駕巴士專案的協力樣態。
    根據研究結果，臺北市與桃園市政府因預算規模與政策推動方向的不同，在組織設計與專案流程規劃上有明顯之差異，從兩直轄市治理與專案運作過程觀察出智慧城市協力創新網絡的關鍵參與者包含：中央政府、任務編組的智慧城市委員會、資訊業務單位、具備管理、評估、媒合三項中介功能之中介單位、以及負責專案推動與執行的執行單位，在外部組織的部分則包含掌握創新技術資源的私人企業、學研機構與公民社會。也彙整出七個自駕巴士進入試驗階段的關鍵資源：首長支持、政府場域、產業資源、法規調適、經費補助以及其他協力參與者，與四項專案運作所面臨之挑戰：協調作業繁雜、對接窗口眾多；數位科技快速變動之下，公部門難以配合不同的標準；政府對創新研發的風險承受能力與接觸意願低；以及廠商提案缺乏規劃或忽略商業模式而無法延續。
    最後，本研究根據以上研究成果提出實務建議：建立明確的專案成案評估模式、重視智慧城市的治理制度設計與PMO創新平台的管理機制、以及促進不同城市之間的分享機制，另外，中央政府和地方政府之間的數位串聯機制也對智慧城市的規畫與政策方向具有極高之影響力。
    With the rapid development of economy and society, it’s important for local governments to improve the living quality of their citizens and solve governance difficulties. In order to improve innovative development and promote digital transformation, local governments have to collaborate with other public or private organizations, units and individuals to make public innovation activities systematized, stabilized, and normalized.
    This study uses literature review to explore the relation and importance of “innovation” and “collaboration” in local government conducting smart city projects by using the framework of collaborative innovation from Sørensen & Torfing (2011) and intermediary platform concept from Ojasalo & Tähtinen (2016). Adopting the case study method, this study selects Taipei City, Taoyuan City and autonomous shuttle experimental project to conduct in-depth interviews with members of local governments, intermediary of smart city and senior supervisors of the private sectors.
    The results indicate that Taipei City and Taoyuan City establish different models to operate the smart city and projects due to the differences of policy and budget scale between two cities. Amomg the actual operations of the two cities, there are eight key participants in the smart city collaborative innovation network, including (1) the central government, (2) smart city committees, (3) department of information technology, (4) smart city project management office (PMO) as an intermediary , (5) project authorities, (6) private enterprises, (7) research institutions and (8) civil society. The research also finds six key resources to implement smart city projects successfully, including (1) mayors’ and commissioners’ support, (2) experiment field of government, (3) industrial resources, (4) regulatory adjustments, (5) execution funds, and (6) other cooperative participants. There are four challenges of smart city projects. First, it’s complicated for private sectors to collaborate with different public bureaus. Second, it’s difficult for the public sector to meet variety of digital standards. Third, public servants have a low appetite for risk and unwilling to engage in innovative activities. Fourth, some projects failed because of poor planning and no commercial values to keep on developing.
    According to the research results, this study provides three suggestions with local governments. First, establish a clear evaluation model for experimental projects. Second, attach importance to innovation platform such as the project management office. Third, encourage local governments to share the experience achievement with other cities. Furthermore, the central government has great impact on smart city strategy. It’s necessary to build a collaborative network between ministries of the central government and local governments.
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    Description: 碩士
    國立政治大學
    公共行政學系
    107256011
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G1072560111
    Data Type: thesis
    DOI: 10.6814/NCCU202101062
    Appears in Collections:[Department of Public Administration] Theses

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