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    Title: 5G浪潮下網通終端廠商因應策略之研究-以A公司為例
    The Study of Network Communications Terminal Products Company’s Responding Strategy to the 5G Technology Trend - Taking A company as an example
    Authors: 林志明
    Lin, Chih-Ming
    Contributors: 詹文男
    林志明
    Lin, Chih-Ming
    Keywords: 5G
    網通
    因應策略
    裝置管理系統
    直接銷售
    五力分析
    SWOT
    5G
    Business responding strategy
    Network communications terminal products
    Porter’s five force
    SWOT
    KSF
    Date: 2021
    Issue Date: 2021-03-02 14:22:21 (UTC+8)
    Abstract: 網通產業是台灣經濟中的重點產業之一,其中有線寬頻的產品(xDSL、Cable CPE)多年來一直是台灣網通產業中重要的產品線項目。然而隨著5G無線技術帶來的高速上網的能力、低延遲傳輸特性,促使電信營運商積極的推動利用5G來提供消費者無線寬頻上網服務。因此5G對於傳統有線寬頻產品線帶來不小的衝擊與影響。網通終端廠商應該如何因應5G技術浪潮的衝擊,並且掌握新的成長契機與動能?
    5G技術使用無線的連接方式,目前已經可以讓網路傳輸速度達到10 Gbps的效能,5G除了效能的優勢之外,因為它使用無線電波當作傳輸的媒介,不需要與有線寬頻產品一樣,必須進行有線的實體線路鋪設提供服務。這讓產品安裝與部屬更具效率與成本的優勢。因此成為電信業者在開拓5G新業務的重點發展項目之一。一股無線取代有線的風潮(cable replacement)已經吹起。在5G技術的衝擊之下,網通終端業者如何制訂因應的策略並且掌握新一波的成長契機,是本研究的主要目的與動機。
    本論文研究目的如下:
    1. 5G技術發展與網通市場趨勢。
    2. 網通終端廠商的競爭分析。
    3. 個案公司優劣勢分析。
    4. 推導出在5G浪潮衝擊之下,網通終端廠商可以採取的因應策略。
    本研究藉由檢視5G產業的技術演進與市場發展趨勢、利用五力分析進行5G無線寬頻產業的競爭分析,再依據個案公司的深度訪談及SWOT分析後。運用這些策略工具推導出廠商的因應策略建議。
    經研究結果歸納,整理結論如下:
    1. 成立5G+ 創新研發中心:推動5G+ 的產品與服務策略。 透過5G+ 的策略,與其他中、小型終端公司策略合作。
    2. 產品系統化:藉由提供由裝置銷售到裝置管理的服務,來提高產品差異化的競爭優勢。
    3. 服務在地化與差異化:在重點的市場成立業務與技術支援據點。提供在地服務給與電信客戶,進而提高廠商服務差異化。並且藉由參與客戶前期的實驗專案,來掌握市場先機,強化服務差異化的優勢。
    4. 優化績效管理:留住優秀5G開發人才。進行產學合作專案,深入校園掌握優秀人才庫,同時積極招募海外優秀人才,以建立多元的人才資源。

    藉由以上策略建議,廠商可以在面對5G新技術浪潮的衝擊之下,研究其因應的策略與掌握企業新一波的成長動能。
    Network communication product industry is the very important in Taiwan. According to ITIS’s report, Taiwan based companies are the major vendor of xDSL, WiFi router and cable CPE product category in the worldwide market. But the 5G brings a whole new challenge to network communication terminal device company.
    There have three key performance improvement indexes of 5G technology.
    1. Enhanced mobile broadband (eMBB): It can support up to 10 G bps throughput.
    2. Massive machine-type communications (MMTC). It can support 1 million connected devices in 1 square KM area.
    3. Ultra-reliable low-latency communications (URLLC): It can support low than 1 ms IP packet delay.
    Beside the above performance improvement, the wireless characteristic of 5G also provides another important attraction for operator. The network operator can provide more cost-effective 5G broadband service to end user because it has low CPEX. The 5G wireless broadband has replaced partial cable-based broadband market. The ITU World Telecommunication / ICT indicators Database 2018 and global fixed broadband subscriber number report already showed this trend.
    The network communication product company needs to take appropriate responding strategy to adapt the challenge introduced by the 5G technology.
    This theory will use case study method to discuss and analyze the responding strategy to 5G trend. It will use Porter’s Five Force, KSF (key success factor) and SWOT’s perspective. The case study company “A” is a Taiwan based network communications terminal product manufacture who is the major vendor in cable-based communication terminal devices.
    Reference: 一、 書籍 (中文)
    1. 工研院產經中心 (2018)。2019年台灣產業地圖。
    2. 司徒達賢,(1995)。策略管理。
    3. 呂珮如等著(2019)。2019通訊產業年鑑。
    4. 呂珮如等著 (2018)。2018通訊產業年鑑。
    5. 呂珮如等著 (2017)。2017通訊產業年鑑。
    6. 呂珮如等著(2020)。2020通訊產業年鑑。
    7. 李芳齡|伊恩(Iny, Alan)|德布拉班迪爾(de Brabandere, Luc),(2014)。BCG頂尖顧問教你轉型思考術。
    8. 吳思華,(2000)。策略九說:策略思考的本質。
    9. 許士軍,(1981)。管理學。
    10. 陳明璋,(1990),企業贏策略。
    11. 陳明璋,(1996),企業轉型的策略與成功關鍵。
    12. 麥可.波特(Michael E. Porter)著 ; 周旭華譯,(2005)。競爭策略 : 產業環境及競爭者分析。
    13. 麥可.波特(Michael E. Porter)著 ; 邱如美譯,(1999)。競爭優勢。
    14. 唐納.薩爾(Donald N. Sull)著 ; 李田樹,李芳齡譯,(2003)。成功不墜(Revival of the Fittest)。

    二、 博碩士學位論文
    1. 賴崇德,(2019) 。產業競爭力分析:以網通產業為例。
    2. 連泓鈞,(2019)。數位浪潮下資訊服務廠商競爭策略之研究。
    3. 曾繁琳,(2018)。企業轉型成功關鍵因素分析。
    4. 蕭宜貞,(2017) 。台灣前八大網通設備業經營屬性與競爭優勢之研究。
    5. 蕭貴美,(2016) 。台灣網通產業競爭策略之研究-以A公司為例。
    6. 廖允助,(2016) 。網通產業的D廠商競爭優勢之探討-路徑依循觀點。
    7. 楊育蘋,(2017) 。網通業經營策略之探討-以個案公司為例。
    8. 袁素萍,(2003) 。企業轉型成功關鍵因素之研究。

    三、 網際網路(中文)
    1. Cisco,什麼是 Wi-Fi 6?,
    上網日期:2020年10月,
    檢自: https://www.cisco.com/c/zh_tw/products/wireless/what-is-wi-fi-6.html
    2. EDN台灣, 5G NR是何方神聖?
    上網日期:2020年10月,
    檢自: https://www.edntaiwan.com/20170717-5g-new-radio/
    3. iThome, ISP業者的未來,
    上網日期:2020年10月,
    檢自: https://www.ithome.com.tw/node/10152
    4. udn部落格,波特五力分析Porter`s Five Forces - Hsu`s商管筆記,
    上網日期:2020年10月,
    檢自: http://blog.udn.com/HsuChunYi/46425941
    5. 行銷人, IBM 報告揭全球高階主管心聲:創新的傳統企業是巨大威脅! 上網日期:2020年10月,
    檢自: https://www.marketersgo.com/transformation/201808/dg1-2017-ibm-traditional-industries/
    6. 行銷經紀人,企業轉型 ,中小企業沒頭緒?前麥肯錫顧問的四個轉型思維上網日期:2020年10月,
    檢自: https://growthmarketing.tw/business-transformation/
    7. 哈佛商業評論,承諾管理學
    上網日期:2020年10月,
    檢自: https://www.hbrtaiwan.com/article_content_AR0002589.html
    8. 財團法人台灣網路資訊中心,歷年個人及家庭上網行為
    趨勢分析
    上網日期:2020年10月,
    檢自: https://www.twnic.tw/doc/twrp/201912f.pdf
    9. 頭條新聞,物聯網專題報告:5G的黃金搭檔,WiFi6開啟行業新週期,
    上網日期:2020年10月,
    檢自: https://www.ponews.net/tech/wvsa10dneo.html
    10. 經理人,策略規畫4步驟,
    上網日期:2020年10月,
    檢自: https://www.managertoday.com.tw/articles/view/177
    11. 科技產業資訊室, 關鍵成功因素與關鍵失敗因素,
    上網日期:2020年10月,
    檢自: https://iknow.stpi.narl.org.tw/Post/Read.aspx?PostID=3082
    12. 維基百科, IEEE 802.11ax,
    上網日期:2020年10月,
    檢自: https://zh.wikipedia.org/wiki/IEEE_802.11ax
    13. 維基百科, 廣域網路,
    上網日期:2020年10月,
    檢自: https://zh.wikipedia.org/wiki/%E5%B9%BF%E5%9F%9F%E7%BD%91
    14. 德勤,5G未來商業模式與展望,
    上網日期:2020年10月,
    檢自: https://www2.deloitte.com/content/dam/Deloitte/tw/Documents/ technology-media-telecommunications/deloitte_5g_academy.pdf
    15. 臺灣證券交易所,產業價值鏈資訊平台 > 通信網路產業鏈簡介,
    上網日期:2020年10月,
    檢自: https://ic.tpex.org.tw/introduce.php?ic=I000
    16. 愛立信, 愛立信行動趨勢報告,
    上網日期:2020年10月,
    檢自: https://www.ericsson.com/zh-tw/about-us/company-facts/ericsson-worldwide/taiwan/mobility-report

    四、 國外文獻 (英文)
    1. Barbara, B., Philippe, H. (1994). Toward a Definition of Corporate Transformation. Sloan Management Review
    2. Bogdan, R. C., & Biklen, S. K. (2006). Qualitative Research in Education: An Introduction to Theory and Methods: United States Edition.
    3. Chandler, (1962). A Strategy and Structure Cambridge, Mass: MIT Press.
    4. Drucker, (1954). The Practice of Management, New York: Harper & Row
    5. Eisenhardt, K.M. (1989). Building Theories from Case Study Research. Academy of Management Review, 14(4), 532-550.
    6. Glueck, (1976). Business Policy: Strategy Formation and Management Action, 2rd., McGraw-Hill, N.Y.
    7. Hill & Jones, (1998). Strategic Management :An Integrated Approach,4rd, Boston: Houghton Mifflin co.
    8. Hofer & Schendel, (1978). Strategy Formulation: Analytical Concepts, New York: West Publishing Company.
    9. Jonathan D. D. (2000), Corporate transformation without a crisis, The McKinsey Quarterly, New York
    10. Kilmann, R. H., Covin T. I. (1988), Corporate Transformation: Revitalizing Organization for a Competitive World, Jessey-Bass Inc.
    11. Kim, W. C., Mauborgne, R. (1997), Value Innovation: The Strategic Logic of High Growth, Harvard Business Review, January-February.
    12. Levy A., Merry U. (1988), Organizational Transformation: Revitalizing Organization for a Competitive World, Jessey-Bass Inc.
    13. Porter, (1980). Competitive Strategy: Techniques for Analyzing Industries and Competitors, New York: The Free Press.
    14. Porter, (1985). Competitive Advantage: Creating and Use Training Superior Performance, New York: The Free Press.
    15. Shaheen, G. T. (1994), Approach to Transformation, Chief Executive
    16. Yin, R. K. (2003). Case study research: Design and methods, 3rd edn. Applied Social Research Methods Series, vol. 5: Sage Publications, Thousand Oaks.
    17. Yin, R. K. (2009). Case Study Research: Design and Methods(4th ed.) Thousand Oaks: SAGE.

    五、 網際網路 (英文)
    1. 3GPP,3GPP Specification Set: 5G
    Retrieved :Oct, 2020,
    From: https://www.3gpp.org/dynareport/SpecList.htm?release=Rel-15&tech=4
    2. Global Fixed Broadband,FTTH to represent nearly 50% of Global Fixed Broadband Subscribers by 2022
    Retrieved :Oct, 2020,
    From: https://broadbandtrends.wordpress.com/2017/01/18/ftth-to-represent-nearly-50-of-fixed-broadband-subscribers-by-2022/

    3. Gartner,Gartner Identifies the Top 10 Wireless Technology Trends for 2019 and Beyond
    Retrieved :Oct, 2020,
    From: https://www.gartner.com/en/newsroom/press-releases/2019-07-23-gartner-identifies-the-top-10-wireless-technology-tre
    4. Professional Academy, Marketing Theories - SWOT Analysis
    Retrieved :Oct, 2020,
    From: https://www.professionalacademy.com/blogs-and-advice/marketing-theories---swot-analysis
    5. Point Topic,World Fixed Broadband Statistics – Q4 2019
    Retrieved :Oct, 2020,
    From: http://point-topic.com/free-analysis/world-fixed-broadband-statistics-q4-2019/
    6. Cisco,Products - IEEE 802.11ax: The Sixth Generation of Wi-Fi White Paper
    Retrieved :Oct, 2020,
    From: https://www.cisco.com/c/en/us/products/collateral/wireless/white-paper-c11-740788.html
    7. Strategy,Strategic Management
    Retrieved :Oct, 2020,
    From: https://www.introduction-to-management.24xls.com/en209
    8. Strategy,Strategic Management
    Retrieved :Oct, 2020,
    From: https://www.introduction-to-management.24xls.com/en209
    9. Project Guru,Strategic marketing management model
    Retrieved :Oct, 2020,
    From: https://www.projectguru.in/strategic-marketing-management-model/
    10. BrightHub Project Management,SWOT – History and Evolution
    Retrieved :Oct, 2020,
    From: https://www.brighthubpm.com/methods-strategies/99629-history-of-the-swot-analysis/
    11. Techspot,Wi-Fi 6 Explained: The Next Generation of Wi-F
    Retrieved :Oct, 2020,
    From: https://www.techspot.com/article/1769-wi-fi-6-explained/
    12. SCRIB,William F. Glueck developed several models of strategic management based on the general
    Retrieved :Oct, 2020,
    From: https://www.scribd.com/doc/71044460/William-F
    13. Ericsson,Fixed wireless access outlook
    Retrieved :Oct, 2020,
    From: https://www.ericsson.com/en/mobility-report/dataforecasts/fwa-outlook
    14. GSMA,The-5G-Guide_GSMA_2019_04_29_compressed.pdf
    Retrieved :Oct, 2020,
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    15. Askey,About Askey
    Retrieved :Oct, 2020,
    From: https://www.askey.com.tw/index.html
    16. Arcadyan,About Arcadyan
    Retrieved :Oct, 2020,
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    17. WNC,About WNC
    Retrieved :Oct, 2020,
    From: https://www.wnc.com.tw/index.php?lang=en#
    Description: 碩士
    國立政治大學
    經營管理碩士學程(EMBA)
    106932077
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0106932077
    Data Type: thesis
    DOI: 10.6814/NCCU202100241
    Appears in Collections:[經營管理碩士學程EMBA] 學位論文

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