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    題名: 區塊鏈數位創作平台之採用因素與創新通路策略決策之研究：以社交媒體貼圖為例
    The Research of Adoption Factors of Blockchain Digital Creativity Platform and Decision of Innovative Channel Policy: Using Social Media Sticker as an Example
    作者: 林湘霖
    Lin, Shiang-Lin
    貢獻者: 楊亨利
    Yang, Heng-Li
    林湘霖
    Lin, Shiang-Lin
    關鍵詞: 模糊分析層級程序法
    決策實驗室分析法
    模糊分析網路程序法
    理想解類似度順序偏好法
    通路策略
    數位創作
    貼圖
    區塊鏈
    FAHP
    DENATEL
    FANP
    TOPSIS
    Sales channel strategy
    Digital creation
    Sticker
    Blockchain
    日期: 2020
    上傳時間: 2021-02-01 14:00:30 (UTC+8)
    摘要: 身處資訊與通信科技發達的數位時代，各行各業免不了須經歷數位化的洗禮，文化創意產業亦不例外，數位創作打破了過去透過視覺或聽覺來感受與欣賞實體創作的體驗，也開闢了數位內容產業這一全新的產業型態。而在眾多數位創作類型中，因行動社群及社交服務而嶄露頭角的貼圖，可謂是消費者最頻繁使用，甚至是每天都有機會接觸到的一種數位創作。
    然而，目前市場上之貼圖平台管理模式，對於數位創作人而言相當封閉。此外，平台上的各種交易資訊十分不透明，諸多與交易與分潤有關的資訊，盡皆被貼圖平台把持，創作人更無從獲得這些信息。另一方面，創作人在完成貼圖創作後，又該如何確實為自己的作品確權與維權，乃至於合理與合法的授權，更是目前亟待解決的問題。為了改善上述問題，近年來已有越來越多因應數位內容產業之特性而問世的區塊鏈數位創作平台。因區塊鏈技術具有去中心化、資料不可篡改、交易可追溯、資訊透明性與匿名性等種種特性，特別適用於訊息封閉、資訊不對稱、參與者與中介方角色過多之貼圖產業。
    本研究提出一虛構之「區塊鏈數位創作平台邏輯架構」，並以貼圖產業為例，進一步規劃了兩部份的研究。第一部份研究係以分析創作人「採用區塊鏈貼圖平台之考量要素」為研究標的，遴選適合之考量構面與因素來建置評估層級架構。之後，進行專家問卷訪談並透過FAHP法，分析創作人在考量採用區塊鏈貼圖平台時的重要考量要素；第二部份研究則根據所虛構之區塊鏈數位創作平台邏輯架構下可能衍生之貼圖經營模式，構思四組創新貼圖販售通路策略，並以探討創作人對「貼圖販售通路策略之決策」為研究標的，遴選適合作為各通路策略決策之評估構面與準則。而後，進行多回合專家問卷訪談，並應用DEMATEL、FANP搭配TOPSIS之混合式多準則決策方法，分析四組貼圖販售通路策略在各項評估準則下之優劣排序，以及為創作人找出最佳的通路策略。
    本研究結果顯示，創作人在考量採用區塊鏈貼圖平台時認為，「創造異業合作機會」、「增加通路替代性」、「減少中間費用抽取」、「即時獲得分潤」及「自主合約簽訂」，是其認為重要性位居前5名的考量因素。而針對創作人對貼圖販售通路策略之決策分析結果顯示，「提升貼圖銷售利潤」、「提升貼圖銷售量」、「提升品牌於市場之佔有率」、「徵選優質的中間商」及「提高貼圖品牌知名度」，是重要性位居前5名的重要評估準則。此外，「貼圖獨家代理通路策略」是最為適合「資深」創作人的貼圖販售通路策略；而「貼圖多層次代理通路策略」則是最適合作為「資淺」貼圖創作人的貼圖販售通路策略。
    Being in the digital era characterized by highly developed information and communication technologies, it is inevitable for all walks of life to experience the digital immersion. This is the same for the cultural creative industry. Digital creation not only breaks through the past experiences of people in feeling or enjoying the physical creation visually or auditorily, but also opens up the completely new digital content industry. Among a variety of types of digital creations, stickers, which emerged thanks to the mobile community and social service, are mostly frequently used by the consumers. Some consumers would even use this type of digital creation everyday.
    For the digital creators, the management mode of the current sticker platforms in the market is relatively closed. Besides, a lot of information related to the transactions and profit sharing are completely dominated by the sticker platform operators, while the creators have no way of knowing them. Meanwhile, another problem that needs to be solved is what the creators can do to exactly ensure and maintain their ownership of the created stickers and to authorize the use of their stickers reasonably and legally. To improve the above problems, more and more blockchain platforms have been introduced into the market recently in response to the characteristics of the digital content industry. Since the blockchain technologies provide some characteristics, including decentralization, anti-counterfeiting, traceability of transactions, transparency of information, and anonymity, they are particularly suitable for use in the sticker industry that has closed information, asymmetric information and excessive participants and intermediary roles.
    In this research, a fictional “logic framework of blockchain digital creativity platform” is proposed and, by using the sticker industry as an example, two parts of the research are further planned. In the first part of the research, the research objective is to analyze the “consideration elements” of the creators in the adoption of a blockchain sticker platform. Then, an expert interview questionnaire is conducted, and FAHP is used to analyze the consideration elements the creators think important in considering the adoption of the blockchain stacker platform. In the second part of the research, four groups of innovative sales channel policies for stickers are conceived based on the sticker operation modes that are possibly derived under the fictional logical framework of blockchain digital creativity platform used in this research; and the research objective of the second part of the research is to discuss the creators’ “decision on innovative sales channel policy for stickers”. Thereafter, multiple rounds of expert interview are conducted, and a hybrid MCDM that combines DEMATEL, FANP and TOPSIS is applied to analyze the ranking of the four groups of sticker sales channel policies under each of the evaluation criteria, so as to find out the best channel policy for the creators.
    The results from this research indicate that the sticker creators think “create opportunities for cross-business cooperation”, “increase sales channel substitution”, “reduce intermediate cost”, “real-time profit sharing” and “autonomous contracting” are the top five important consideration factors in their adoption of the blockchain digital creativity platform. And, the results from the analysis of the creators’ decision on sales channel policy for stickers indicate that “upgrade sticker sales profit”, “upgrade sticker sales volume”, “upgrade brand market share”, “select superior middleman” and “upgrade sticker brand awareness” are the top five important evaluation criteria. In addition, the analysis results also indicate that “sticker exclusive agency” is the sticker sales channel policy most suitable for the “senior” creators, while “sticker multi-level agency” is the sticker sales channel policy most suitable for the “junior” sticker creators.
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    描述: 博士
    國立政治大學
    資訊管理學系
    102356505
    資料來源: http://thesis.lib.nccu.edu.tw/record/#G0102356505
    資料類型: thesis
    DOI: 10.6814/NCCU202100093
    顯示於類別:[資訊管理學系] 學位論文

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