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    Title: 公共政策的設計與變遷:以交通部觀光局觀光旅遊補助政策為例之研究(2018-2019)
    The Design and Changes of Public Policy: Taking the Tourism Subsidy Policy as An Example (2018-2019)
    Authors: 蔡孟宏
    Tsai, Meng-Hong
    Contributors: 陳敦源
    Chen, Don-Yun
    蔡孟宏
    Tsai, Meng-Hong
    Keywords: 政策設計
    政策變遷
    國內旅遊
    旅遊補助
    補助政策
    Policy design
    Policy change
    Domestic tourism
    Tourism subsidy
    Subsidy policy
    Date: 2020
    Issue Date: 2021-01-04 11:20:16 (UTC+8)
    Abstract: 觀光旅遊已成為我國重要的產業,不僅創造許多工作機會,更帶來龐大的外匯,而隨著天災、國內外情勢等,讓國內觀光旅遊出現消退,政府隨而制定旅遊補助政策以挽救低靡的觀光。本研究分析從2018年到2019年間,交通部觀光局分別推出的「宜花東高屏暖冬遊」、「擴大國旅暖冬遊」、「春遊專案」、「擴大秋冬國民旅遊」等四個接續的政策,希望透過政策引導民眾前往旅遊以振興觀光產業。
    本研究以工具面、政治面、循環面,重新繪製了政策設計的概念,用以分析四次大型且連續的旅遊補助,希望能在政策設計過程中,理解政策轉變的原因,並說明政策設計的限制與要素。透過次級資料可以觀察政策是否有達成其目標,並透過利害關係人訪談內容說明政策設計的過程與回饋。次級資料中,可以看到在補助政策之下的旅遊人次、平日住房率都有所提升,可以宣稱政策有效果;而在訪談中也得知訪談對象認為旅遊補助政策雖然在短期間有助益,但對是否應持續推行則有所疑慮,擔心其產生負面效果,對觀光產業長遠發展造成不利。
    回到政策設計的概念中,可以觀察到旅遊補助政策是個政策設計空間受限的政策。目標已經從過往的「救急」轉而「救窮」,在政策設計過程中,也往往會受到其他關係人的影響,讓設計的空間受限,進而呈現出旅遊補助的大方向無法被改變,設計者僅能在有限的空間中進行設計。本研究也認為當政策被越多人所關注,就越不可能進行大刀闊斧的改革;被越多人注目,就代表著應該要有更多的努力與協調,才能讓政策順利運行。
    最後本研究認為旅遊補助的政策設計是在有限空間中被迫產出的調適,除了理性的分析外,更需要注意到非理性的層面與其他限制要素。在政策建議上,可以朝向建立旅客足跡與法規的明確化發展,讓政策更到位,並且重新反思旅遊的價值,為該政策提供正當性。
    Tourism has become an important industry in Taiwan. It not only creates many job opportunities, but also brings huge foreign exchange. With natural disasters and domestic and foreign situations, domestic tourism has faded, and the government has subsequently formulated tourism subsidy policies to save the tourism industry in Taiwan. This study analyzes four successive policies, namely "Warm-Winter Tour Project ", "Expanding Warm-Winter Tour Project ", "Spring Tour Project", and "Expanding Autumn and Winter National Tourism Project", which were launched by the Tourism Bureau of the Ministry of Transport in Taiwan from 2018 to 2019. Expecting that policies will guide people to travel to revitalize the tourism industry.
    This research redraws the concept of policy design from the aspects of tool, political, and circular to analyze four large-scale and continuous tourism subsidy, hoping to understand why these policies had changed in the process of the policy design, and explain restrictions and elements of it. Through secondary data, we can observe that whether the policies had achieved their goals, and explain the process and feedback of policy design through interviews with stakeholders. From the secondary data, we can tell that the number of tourists and the average housing rate under the subsidy policies did increase, and it can be claimed that the policies took effect. In the interview, it is also learned that although the tourism subsidy policy is helpful in a short period of time, whether if it should continue to be implemented, there are doubts about the negative effects that will be harmful to the development of tourism.
    As for the concept of policy design, it can be observed that the tourism subsidy policy is a policy with limited space to change. Simultaneously, the process of policy design is strongly affected by other stakeholders, limiting the space that can be designed. The consequences not only show that the general direction of tourism subsidy cannot be changed, also designers can only design in a limited space. This research also finds that the more people pay attention to a policy, the less likely it is going to carry out drastic reforms, which means that more efforts and coordination are needed to make the policy run smoothly.
    In conclusion, this research believes that the policy design of tourism subsidy is the adjustment of forced output in a limited space. In addition to rational analysis, it is necessary to pay attention to the irrational level and other restrictive factors. In terms of policy recommendations, we can move towards the establishment of a clearer development of passenger footprints and regulations, so that policies can be more on point, and the value of tourism can be reconsidered to provide legitimacy for policies.
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    Description: 碩士
    國立政治大學
    公共行政學系
    107256012
    Source URI: http://thesis.lib.nccu.edu.tw/record/#G0107256012
    Data Type: thesis
    DOI: 10.6814/NCCU202001833
    Appears in Collections:[Department of Public Administration] Theses

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