 |
English
|
正體中文
|
简体中文
|
Post-Print筆數 : 27 |
Items with full text/Total items : 113318/144297 (79%)
Visitors : 50953856
Online Users : 937
|
|
|
Loading...
|
Please use this identifier to cite or link to this item:
https://nccur.lib.nccu.edu.tw/handle/140.119/132118
|
| Title: | 公文資訊管理系統成功之影響因素探討：以行政院所屬二級機關為例
Exploring the Factors Influencing the Success of Electronic Document Management System: From the Perspective of the Second-Level Agencies of Executive Yuan |
| Authors: | 洪淑珍
Hung, Shu-Chen
楊東謀
Yang, Tung-Mou |
| Contributors: | 圖資與檔案學刊 |
| Keywords: | 電子化政府 ; 政府機關 ; 公文資訊管理系統 ; 資訊系統成功 ; 組織再造
Electronic government ; Government agencies ; Electronic document management system ; Information system success ; Organizational restricting |
| Date: | 2019-06 |
| Issue Date: | 2020-10-07 11:52:54 (UTC+8) |
| Abstract: | 公文資訊管理系統是政府機關極具代表性之行政管理系統，建置工作涉及面向甚廣，而行政院組織改造是近年推動之重大政策之一，涉及組織變革、人員異動等事項，對經歷組織改造之機關而言實面對相當程度之衝擊。因此，本研究以「組織改造期間影響政府機關公文資訊管理系統成功之因素為何？」作為研究問題，並依據文獻建議之概念框架，分別從業務、使用者、計畫、組織之四個特性進行探索。研究方法乃採用質性研究之半結構式訪談，以實際參與之公務人員為受訪對象，取得其經驗以作為實證資料分析。研究結果發現受訪者首重計畫與組織兩特性下之因素的掌握；此外，業務與使用者兩特性下之影響因素亦帶來一定程度的衝擊。本研究就所發現之影響因素進行討論，並提供相關實務建議。期爾後政府機關面臨組織改造，於建置公文資訊管理系統時，本研究之發現與討論得作為相關規劃之經驗參考。
The automatic system has been widely used as an operational management tool in government agencies. Particularly, the Electronic Document Management System (EDMS) is the most noticeable example among the electronic systems managing official documents and archives. In order to build a high-quality EDMS, organizational capacity, manpower, funding, software and hardware resources are needed. High involvement and cooperation of all stakeholders are also required. Specifically, this research focused on exploring the determinants influencing the success of EDMS at the second-level government agencies of Executive Yuan during the period of their organizational restructuring. According to the literature review, a conceptual framework was developed to guide this exploratory research. The conceptual framework consisted of four perspectives for exploring the phenomena of interest, including task characteristic, user characteristic, project characteristic, and organizational characteristic. In terms of research method, semi-structured interviews were carried out to obtain users` feedback and opinions of developing and using EDMS. There were 16 government officials interviewed, and each of them possessed respective experiences in charge of information technology, document processing, archives management and operations. The research results showed that determinants of the categories of project and organizational characteristics have higher weights while those of the categories of task and user characteristics also have their respective impacts. The influences of the determinants were discussed and practical implications of the research were presented. The limitations and future research directions were also discussed. It is expected that this study can contribute to the understanding of the determinants influencing EDMS success and offer insights to government agencies. |
| Relation: | 圖資與檔案學刊, 94, 35-60 |
| Data Type: | article |
| DOI 連結: | https://doi.org/10.6575/JILA.201906_(94).0002 |
| DOI: | 10.6575/JILA.201906_(94).0002 |
| Appears in Collections: | [圖資與檔案學刊] 期刊論文
|
Files in This Item:
| File |
Description |
Size | Format | |
|---|
| 135.pdf | | 763Kb | Adobe PDF2 | 216 | View/Open |
|
All items in 政大典藏 are protected by copyright, with all rights reserved.
|
著作權政策宣告 Copyright Announcement1.本網站之數位內容為國立政治大學所收錄之機構典藏，無償提供學術研究與公眾教育等公益性使用，惟仍請適度，合理使用本網站之內容，以尊重著作權人之權益。商業上之利用，則請先取得著作權人之授權。
The digital content of this website is part of National Chengchi University Institutional Repository. It provides free access to academic research and public education for non-commercial use. Please utilize it in a proper and reasonable manner and respect the rights of copyright owners. For commercial use, please obtain authorization from the copyright owner in advance.
2.本網站之製作，已盡力防止侵害著作權人之權益，如仍發現本網站之數位內容有侵害著作權人權益情事者，請權利人通知本網站維護人員(
nccur@nccu.edu.tw)，維護人員將立即採取移除該數位著作等補救措施。
NCCU Institutional Repository is made to protect the interests of copyright owners. If you believe that any material on the website infringes copyright, please contact our staff(
nccur@nccu.edu.tw). We will remove the work from the repository and investigate your claim.
