政大機構典藏-National Chengchi University Institutional Repository(NCCUR):Item 140.119/131900

政大典藏 > College of Communication > Master`s Program in Digital Content and Technologies > Theses > Item 140.119/131900

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/131900

Title:	以使用者為中心之物聯網平台介面設計與研究-以車輛租賃業為例 Interface Design for Vehicle Leasing Industry as an Example of User-Centered Design for IoT Platform
Authors:	劉佩姍 Liu, Pei-Shan
Contributors:	陳宜秀陳恭 Chen, Yi-hsiu Chen, Kung 劉佩姍 Liu, Pei-Shan
Keywords:	物聯網平台介面設計以使用者為中心情境感知脈絡訪查
Date:	2020
Issue Date:	2020-09-02 13:07:55 (UTC+8)
Abstract:	根據Gartner預測，到2020年時將有250億個裝置連網，每年帶來2.9兆美元的市場，而在服務建置方面，與物聯網有關的產品與服務供應商將創造出超過 3,000億美元的邊際收益。隨著未來5G佈局與物聯網蓬勃興起，物聯網技術已成為傳統產業數位轉型的關鍵。然而如今物聯網尚未被廣泛應用的原因可以依據四個構面探討，分別為物聯網平台、網路連接、商業模式與殺手級應用(Killer Application)。針對物聯網平台，其設計過程將牽涉使用者介面(User Interface，UI)與使用者經驗 (User Experience，UX)的設計，而透過物聯網蒐集到的數據該如何呈現與分析，也是物聯網平台設計的關鍵。本研究在廣泛的物聯網應用中選定時下政府與民間皆積極在解決交通議題有關的車輛租賃業為研究場域，欲以使用者為中心的角度探討如何設計物聯網平台介面，最後透過實際案例研究、設計與測試，提出針對物聯網平台介面的設計準則。
Reference:	黃彥鈞. (2019). WeMo Scooter 三週年，目標 2020 投車量破萬會員數翻倍. 劉建志. (2016). 物聯網的潛力與挑戰. 經濟前瞻(168), 37-43. Abras, C., Maloney-Krichmar, D., & Preece, J. (2004). User-centered design. Bainbridge, W. Encyclopedia of Human-Computer Interaction. Thousand Oaks: Sage Publications, 37(4), 445-456. Analytics, I. (2015). IoT Platforms The central backbone for the Internet of Things. Retrieved at October, 24, 2018. Anderson, J., McRee, J., & Wilson, R. (2010). Effective UI: The art of building great user experience in software: " O`Reilly Media, Inc.". Banafa, A. (2016). IoT Standardization and Implementation Challenges. Bitner, M. J., Ostrom, A. L., & Morgan, F. N. (2008). Service blueprinting: a practical technique for service innovation. California management review, 50(3), 66-94. Botsman, R., & Rogers, R. (2010). What’s mine is yours. The rise of collaborative consumption. Edwards, E., & Kasik, D. (1974). User experience with the CYBER graphics terminal. Proceedings of VIM-21, 284-286. Endsley, M. R. (1988). Situation awareness global assessment technique (SAGAT). Paper presented at the Proceedings of the IEEE 1988 national aerospace and electronics conference. Endsley, M. R. (1995). Toward a Theory of Situation Awareness in. HUMAN FACTORS, 37(1), 32-64. Endsley, M. R. (2001). Designing for situation awareness in complex systems. Paper presented at the Proceedings of the Second International Workshop on symbiosis of humans, artifacts and environment. Endsley, M. R., & Connors, E. S. (2008). Situation awareness: State of the art. Paper presented at the 2008 IEEE Power and Energy Society General Meeting- Conversion and Delivery of Electrical Energy in the 21st Century. Endsley, M. R., & Garland, D. J. (2000). Situation awareness analysis and measurement: CRC Press. ETSI. (2010). Machine-to-Machine Communications (M2M). In M2M Service Requirements (Vol. TS 102 689 V1.1.1). Forlizzi, J., & Battarbee, K. (2004). Understanding experience in interactive systems. Paper presented at the Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques, Cambridge, MA, USA. https://doi.org/10.1145/1013115.1013152 Garrett, J. (2010). The Elements of User Experience: User-Centered Design for the Web and Beyond. Gratner. (2015). Gartner Says By 2020, a Quarter Billion Connected Vehicles Will Enable New In-Vehicle Services and Automated Driving Capabilities. Retrieved from Gartner Inc.: https://www.gartner.com/en/newsroom/press- releases/2015-01-26-gartner-says-by-2020-a-quarter-billion-connected- vehicles-will-enable-new-in-vehicle-services-and-automated-driving- capabilities Hassenzahl, M. (2003). The Thing and I: Understanding the relationship between the user and the product, Blythe, MA, Monk, AF, Overbeeke, K. & Wright, P.(eds) Funology: From Usability to Enjoyment. In: Kluwer Academic Publishers Netherlands. Hassenzahl, M., Law, E. L.-C., & Hvannberg, E. T. (2006). User Experience-Towards a unified view. Ux Ws Nordichi, 6, 1-3. Hassenzahl, M., & Tractinsky, N. (2006). User experience - a research agenda. Behaviour & Information Technology, 25(2), 91-97. doi:10.1080/ 01449290500330331 Holtzblatt, K., & Beyer, H. (1997). Contextual design: defining customer-centered systems: Elsevier. Hudson, W. (2000). User-Centered Survey Results email posting to CHI-WEB@ ACM. ORG, May, 3, 2000. IEEE. (2015). Towards a Definition of the Internet of Things (IoT). In. IEEE Internet Initiative. Irena Pletikosa Cvijikj, F. M. (2011). The Toolkit Approach for End-user Participation in the Internet of Things ISO13407. (1999). 13407: Human-centred design processes for interactive systems. Geneva: ISO. ISO. (2010). 9241-210: 2010. Ergonomics of human system interaction-Part 210: Human-centred design for interactive systems (formerly known as 13407). International Standardization Organization (ISO). Switzerland. ITU. (2012). ITU-T Y.4000/Y.2060. In. Jokela, T., Iivari, N., Matero, J., & Karukka, M. (2003). The standard of user-centered design and the standard definition of usability: analyzing ISO 13407 against ISO 9241-11. Paper presented at the Proceedings of the Latin American conference on Human-computer interaction. Knemeyer, D., & Svoboda, E. (2007). User experience-UX. Retrieved from Interaction-Design. org website: http://www. interaction-design. org/ encyclopedia/user_experience_or_ux. html. Lazar, J., Feng, J. H., & Hochheiser, H. (2017). Research methods in human-computer interaction: Morgan Kaufmann. Mazhelis, O., & Tyrväinen, P. (2014). A framework for evaluating Internet-of-Things platforms: Application provider viewpoint. Paper presented at the 2014 IEEE World Forum on Internet of Things (WF-IoT). Mineraud, J., Mazhelis, O., Su, X., & Tarkoma, S. (2016). A gap analysis of Internet- of-Things platforms. Computer Communications, 89, 5-16. Nakhuva, B., & Champaneria, T. (2015). Study of Various Internet of Things Platforms. International Journal of Computer Science & Engineering Survey, 6, 61-74. doi:10.5121/ijcses.2015.6605 Nielsen, J. (1994). Usability engineering: Morgan Kaufmann. Nielsen, J. (2005). Ten usability heuristics. In. Norman, D. (2013). The design of everyday things: Revised and expanded edition: Basic books. Norman, D. A. (2004). Emotional design: Why we love (or hate) everyday things: Basic Civitas Books. Norman, D. A., & Draper, S. W. (1986). User centered system design: New perspectives on human-computer interaction: CRC Press. Ong, J. (2014). Google’s Nest acquires home automation hub Revolv. Retrieved from https://thenextweb.com/google/2014/10/24/googles-nest-acquires-home- automation-hub-revolv/ Perwej, D. Y., Haq, K., Parwej, D. F., & M, M. (2019). The Internet of Things (IoT) and its Application Domains. International Journal of Computer Applications, 182, 36-49. doi:10.5120/ijca2019918763 Porter, M. E., & Heppelmann, J. E. (2014). How smart, connected products are transforming competition. Harvard business review, 92(11), 64-88. Rifkin, J. (2014). The zero marginal cost society: The internet of things, the collaborative commons, and the eclipse of capitalism: St. Martin`s Press. Rubin, J. (1994). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Schmitt, B. (1999). Experiential marketing. Journal of marketing management, 15(1- 3), 53-67. Shneiderman, B., & Plaisant, C. (2010). Designing the user interface: strategies for effective human-computer interaction: Pearson Education India. Shostack, G. L., 1984, Designing services that deliver, Harvard Business Review, 62(1), 133-139. Shostack, G. L. (1992). Understanding services through blueprinting. Advances in services marketing and management, 1(1), 75-90. Sonnenwald, D. H., Maglaughlin, K. L., & Whitton, M. C. (2004). Designing to support situation awareness across distances: an example from a scientific collaboratory. Information processing & management, 40(6), 989-1011. Sruthi, M., & Kavitha, B. (2016). A Survey on IoT Platform. International Journal of Scientific Research and Modern Education (IJSRME), ISSN (online), 2455- 5630. Uckelmann, D., Harrison, M., & Michahelles, F. (2011). An Architectural Approach Towards the Future Internet of Things. In Architecting the Internet of Things (pp. 1-24). Berlin, Heidelberg: Springer Berlin Heidelberg. Vidulich, M., Dominguez, C., Vogel, E., & McMillan, G. (1994). Situation awareness: Papers and annotated bibliography. Retrieved from Vredenburg, K. (1999). Increasing ease of use. Communications of the ACM, 42(5), 67-71. Vredenburg, K., Mao, J.-Y., Smith, P. W., & Carey, T. (2002). A survey of user- centered design practice. Paper presented at the Proceedings of the SIGCHI conference on Human factors in computing systems. Witchalls, C., & Chambers, J. (2013). The internet of things business index: A quiet revolution gathers pace. The Economist Intelligence Unit, 58-66. Zhou, H. (2013). The internet of things in the cloud : a middleware perspective. Retrieved from http://www.books24x7.com/marc.asp?bookid=47307
Description:	碩士國立政治大學數位內容碩士學位學程 107462003
Source URI:	http://thesis.lib.nccu.edu.tw/record/#G0107462003
Data Type:	thesis
DOI:	10.6814/NCCU202001366
Appears in Collections:	[Master`s Program in Digital Content and Technologies] Theses

Files in This Item:

File	Description	Size	Format
200301.pdf		38998Kb	Adobe PDF2	441	View/Open

社群 sharing

Loading...