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政大機構典藏 > 商學院 > 資訊管理學系 > 期刊論文 > Item 140.119/129956

Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/129956

Title:	Business strategic conflict in computer-mediated communication
Authors:	李怡慧 Lee, Joyce Y.H. Panteli, Niki
Contributors:	資管系
Keywords:	conflict;computer-mediated communication;email;inter-organisational;collaborations;coopetition;media selection
Date:	2010-04
Issue Date:	2020-05-26 15:09:10 (UTC+8)
Abstract:	In this paper, we introduce the concept of business strategic conflict and examine its influence on communication media selection and use in inter-organisational collaborations. In doing so, we show the inherent complexities in the computer-mediated interactions between synergistic companies in the same industry. The work draws on a field study carried out for 5 months in a case of a product design collaboration between two large high-tech corporations in Taiwan and Korea. Findings show that at an early stage of the collaboration, the use of media has shifted substantially from FTF meetings to email, while it is also found that, due to the competitive nature of the inter-organisational collaboration involved, business strategic conflict significantly influences media selection and, in turn, it is influenced by the selected media. Our results contribute to media selection theories that have so far neglected the coopetitive inter-organisational environment.
Relation:	European Journal of Information Systems, Vol.19, No.2, pp.196-208
Data Type:	article
DOI 連結:	https://doi.org/10.1057/ejis.2010.4
DOI:	10.1057/ejis.2010.4
Appears in Collections:	[資訊管理學系] 期刊論文

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