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    政大典藏 > College of Communication > Articles >  Item 140.119/129944


    Please use this identifier to cite or link to this item: https://nccur.lib.nccu.edu.tw/handle/140.119/129944


    Title: The influence of organizational issues on nurse administrators’ support of smartphones for work purposes in the Philippines: A focus group study.
    Authors: 林翠絹
    Lin, Trisha T. C.
    Bautista, John Robert
    Theng, Yin-Leng
    Contributors: 傳播學院
    Keywords: BYOD;IT consumerization;nurse administrators;organizational support;Philippines;smartphone
    Date: 2020-01
    Issue Date: 2020-05-26 15:06:01 (UTC+8)
    Abstract: Background: Studies show that nurses use their own smartphones for work purposes, and there are several organizational issues related to this. However, it is unclear what these organizational issues are in the Philippines and the influence they have on nurse administrators’ (ie, superiors) support to staff nurses’ (ie, subordinates) use of smartphones for work purposes. Objective: Drawing from the Organizational Support Theory (OST), this study aimed to identify organizational issues that influence nurse administrators’ support to staff nurses’ use of smartphones for work purposes. Methods: Between June and July 2017, 9 focus groups with 43 nurse administrators (ie, head nurses, nurse supervisors, and nurse managers) were conducted in 9 tertiary-level general hospitals in Metro Manila, the Philippines. Drawing from OST, issues were classified as those that encouraged or inhibited nurse administrators to support nurses’ use of smartphones for work purposes. Results: Nurse administrators were encouraged to support nurses’ use of smartphones for work purposes when (1) personal smartphones are superior to workplace technologies, (2) personal smartphones resolve unit phone problems, and (3) policy is unrealistic to implement. Conversely, issues that inhibited nurse administrators to support nurses’ use of smartphones for work purposes include (1) smartphone use for nonwork purposes and (2) misinterpretation by patients. Conclusions: Nurse administrators in the Philippines faced several organizational issues that encouraged or inhibited support to staff nurses’ use of smartphones for work purposes. Following OST, the extent of their support can influence staff nurses’ perceived organizational support on the use of smartphones for work purposes, Overall, the findings highlight the role and implication of organizational support in the context of smartphone consumerization in hospital settings, especially in developing countries.
    Relation: JMIR Nursing, Vol.3, No.1
    Data Type: article
    DOI link: https://doi.org/10.2196/17040
    DOI: 10.2196/17040
    Appears in Collections:[College of Communication] Articles

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